Smart City: an assessment model



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Smart City: an assessment model Claudio Di Carlo IItalian Ministry of Economic Development Department of Communica7ons SCE - People Centered Smart Territories Bologna, 16 October 2013

What is a smart city? Ø It s a city with a large, efficient and widespread technological network that fosters dialogue between cihzens and everyday objects Ø It integrates the huge amount of informahon available to generate intelligence and improve daily life in a lifestyle that is increasingly "smart Ø It combines innova&on with the environment, mobility and quality of life Ø It is a new phenomenon, complex and rapidly changing. Technological innovahon moves in several direc&ons (green buildings, smart mobility, e- health, e- government.. )

Sta&s&cs and KPIs Ø A great quan&ty of sta&s&cs is needed to study and monitor the Smart CiHes Ø The Smart City s KPIs (Key Performance Indicators) have to be reliable, 7mely and repeated periodically Ø Special arenhon should be paid to build up a few simple KPIs to support the decisions of policy makers. Ø The KPIs are used to compare the different policies adopted in the countries to evaluate their effechveness, the rela&onship between incen&ves and results, and an analysis of cost reduc&ons

Conceptual framework Ø Smart City is a mul&dimensional phenomenon Ø Model based on 6 main dimensions of development (Economy, Environment, Governance, Living, Mobility and People) Ø 4 main aspects of analysis (Use, Supply, Network and Degree of experhse) Ø Developed in accordance with the methodological indicahons provided by the Focus Group "Smart Sustainable Ci7es" of InternaHonal TelecommunicaHon Union and the Group of Experts "Benchmarking ICTs in the health sector" of OECD 7

Dimensions Economy People Environment Smart CiHes Mobility Governance Living

Dimensions 1 Ø Economy: ability to create employment, the presence of innovahve companies, good quality universihes and advanced research inshtutes (Main measuring Areas: innovahon, produchvity, good quality universihes and research inshtutes, advanced telemahcs infrastructure, electronic business processes) Ø Environment: the intelligent use of resources promohng a sustainable development based on recycling and the waste reduchon (Main measuring Areas: air and environment quality, green buildings, green energy, green urban planning, integrated management of waste) Ø Governance: adophon of policies for booshng territorial development and inter- municipal networking capacity (Main measuring Areas: democrahc processes, transparency and open data, e- government, digitalizahon and simplificahon of administrahve procedures)

Dimensions 2 Ø Living: advanced services for improving the quality of life (Main measuring Areas: e- health, culture, childcare and aged care facilihes, safety, smart home and smart building) Ø Mobility: an innovahve and efficient system of public transport (Main measuring Areas: vehicles with low environmental impact, car sharing, car pooling, car- bike, teleworking,...) Ø People: the cihzens of a city are achve and parhcipate in public life (Main measuring Areas: inclusive society, polihcal parhcipahon, e- educahon...)

Aspects of analysis Capacity to use the innovahve services of smart city Degree of exper&se Type and level of technological services provided by the City Supply Smart CiHes Use Usage of services by the cihzens (companies and other administrahons) Network Effect Capacity of the Smart City to offer standard and integrated services to all cihzens

Indicators Ø Model measures technological progress using a sta&s&cal indicator for each aspects and for each dimension being analysed Ø The indicators can be calculated at different levels (territory, city, region) Ø Each indicator is calculated by combining a number of sub- indicators that focus on a single technological area Indicators Dimensions Supply Use Network Effect Degree of Exper&se Economy esupply euse enet ede Environment nsupply nuse nnet nde Governance gsupply guse gnet gde Living e- Health Smart building... lsupply l_hsupply l_bsupply... luse l_huse l_buse... LNet l_hnet l_bnet... lde l_hde l_bde... Mobility msupply muse mnet mde People psupply puse pnet pde 8

E- health indicators Use (l_huse) Are the services used? Are the citizens satisfied? Are the services centered to citizens needs? Supply (l_hsupply) Type of services (telemedicine, HER, online bookings and payment, medical reports, communications) Technological level (telephone, web, smartphone) Degree of expertise (l_huse) Degree of technological expertise among citizens and medical staff (ability to use internet, use of digital signatures and certified email, ) Network Effect (l_nnet) Health center, pharmacies and GPs connected to the network. The Network Effect is crucial for provision of quality digital services access to all citizens in all the city s area. 9

Conclusions and future developments Ø Select the measuring areas and the indicators to be applied Ø Define the stahshcal procedures used in sedng up the indicators Ø Validate the model s effechveness Ø Apply the model to the selected best prachce cases 13

References Di Carlo C. Smart City and Smart Sta7s7cs. Proceedings of the 1 meehng of focus group Smart Sustanaible CiHes, Turin, 8 May 2013 Di Carlo C., Santarelli E. Il ruolo dell ICT nella crescita economica in Italia. Mondo Digitale, 37: 3-8. (2011) www.mondodigitale.net/rivista/11_numero_1/di_carlo_p_3_8.pdf Di Carlo C., Santarelli E. An analysis of e- health level in Italy (2012) www.mise.gov.it/images/stories/comunicazioni/staff_capodiparhmento/div.i/an_analysis_%20of_e- health_%20level_in_italy.pdf European smart cihes. www.smart- cihes.eu (2007) Masayuki Higashi et al. KPIs of SSC Proceedings of the 2 meehng of focus group Smart Sustanaible CiHes, Madrid, 17 September 2013 Sekhar Kondepudi et al. (2013). Understanding Smart Sustainable Ci7es. Proceedings of the 2 meehng of focus group Smart Sustanaible CiHes, Madrid, 17 September 2013 Ziqin SANG et al. Key performance indicators and metrics of Smart Sustainable Ci7es. Proceedings of the 2 meehng of focus group Smart Sustanaible CiHes, Madrid, 17 September 2013 12

Thanks for your arenhon!!! Claudio Di Carlo Ministry of Economic Development Department for Communica7ons Viale America, 201 Rome (ITALY) tel. +39 06 5444 2242 email. claudio.dicarlo@gov.mise.it dicarlo.cla@gmail.com