UN PUBLIC ADMINISTRATION NETWORK (UNPAN) & UNPAN ONLINE TRAINING CENTRE

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UN PUBLIC ADMINISTRATION NETWORK (UNPAN) & UNPAN ONLINE TRAINING CENTRE Meeting on e-government Implementation in Iran March 2015 http://www.unpan.org 1

UN Public Administration Network (UNPAN) Established in 1999 and with over 30 Partner institutions around the world. The first and only global network of its kind. Immediate objective: Establish internet based network that links regional and national institutions devoted to public administration. Long-term objective: Build capacities of these institutions to promote better public administration. http://www.unpan.org 2

UNPAN Online Training Centre 19 online training courses in English, Russian and Spanish as well as e-learning materials in Arabic, French, Portuguese, Romanian, Russian, Spanish and Ukrainian. 5 new courses in 2014 Citizen Engagement and Preventing Corruption E-Government Uptake The Demand Side of the Equation Fundamentals of the United Nations E-Government Survey Strengthening Africa's Public Sector Human Resource Management Corruption Prevention Top 3 most popular courses in 2014: Corruption Prevention, Strategic Intelligence, and Principle of E- Government. http://www.unpan.org 3

Online Training Centre All courses are available online for FREE 24/7/365 at unpan.org Learners who successfully complete a course receive a certificate from DPADM/UNDESA Learners essays are published in the UNPAN e-learning blog http://www.unpan.org 4

UNPAN Online Training Centre 2013-2014 Enrolment Completion 3000 2790 2500 2000 1500 1000 1146 798 1640 500 0 2013 2014 http://www.unpan.org/dpadm/ 5

Citizen Engagement and Preventing Corruption Relationship between the main concepts that underpin initiatives to involve citizens voice, accountability, transparency, trust and those used in anti-corruption. Examples of information, consultation and participation initiatives that have been used in anti-corruption strategies.

Open Government Data for Citizen Engagement How open government data (OGD) can be useful for citizen engagement. Easy-to-use reference guide on policy guidelines and good practice recommendations developed by the international community. Designing, implementing, evaluating, and sustaining OGD initiatives for citizen engagement in different national, regional, local, and cultural context. Potential risks of OGD, such as data privacy, national security constraints, conflicts between rights and access to data, and problems of big data among.

E-Government Uptake: The Demand Side of the Equation Definition and importance of e-government uptake. Current e-government uptake situations in different parts of the world, key issues and emerging challenges. E-government uptake in the context of sustainable development. Policy strategies to increase e-government uptake.

Fundamentals of the UN E-Government Survey Definition of e-government. What the UN E-Government Survey is, who produces it, how it is designed, and for what purposes. Key elements included of the Survey such as the E-Government Development Index and its three components (Online Service Index, Telecommunication Infrastructure Index, Human Capital Index).

Principles of E-Government Basic concepts of ICT development and e-government. Overview of the evolution of ICT its applications in relation to e- government. How to reconstruct government structures and re-engineer processes to provide better services through ICTs.

Infrastructure for E-Government Development Fundamental infrastructures required for the success of e-government development. Basic concepts of a wide range of management issues related to e- government, such as content management, knowledge management, storage management, and metadata.

Strategies and Methodologies for E-Government Policies, laws and regulations that help to facilitate e-government development. Critical success factors for e-government development for government leaders, including commitment and continuous funding for e-government projects.

E-Government Interoperability Value of e-government interoperability and steps required to achieve effective interoperability. Identification of stakeholders for e-government Interoperability projects Importance of a Government Interoperability Framework. Key factors for the successful development and operationalization of a Government Interoperability Framework.

Corruption Prevention Current issues and practices in preventing corruption in public administration. Prevention roles of legal and regulatory frameworks, effective institutions and citizens. Practical measures that help prevent corruption by building public administration capacity in countries with developing and transition economies.

Decentralized Governance Practices of local governance leaders and policy makers on managing equilibrium between centralized and decentralized systems. Responsiveness to peoples needs through participatory service delivery. Building cohesive local level communities for a secure and peaceful environment.

Human Resources Managers Capacity Development -How to better contribute to the improvement of analysis and formulation of effective human resource development policies and strategies as part of public service transformation in Africa.

Strategies for Strengthening Africa's Public Sector Human Resource Management Historical context of today s Human Resource Management. Why public servants are a critical asset in achieving sustainable development. The importance of Strategic Human Resource Management. How to create an enabling environment for human resource strategies, through skills, knowledge, attitude, work environment and leadership.

Knowledge Management in Government Organization Introduction to the basics of knowledge management. Implementation of knowledge management projects in government organizations.

Strategic Intelligence Strategic decision making in today s challenging times and global environment. Strategic intelligence as an intersection of three core elements: knowledge management, business intelligence, and competitive intelligence. Knowledge retention and transfer, e-learning, analytics, and social networking.

Citizen Engagement and the Millennium Development Goals Ideas, issues, tools and examples of practices and methodologies of participatory public governance for the achievement of the Millennium Development Goals.

Results-Based Monitoring and Evaluation for MDG Implementation How to use Results-Based Monitoring and Evaluation for the Implementation of the Millennium Development Goals.

Thank you! Access all courses at unpan.org For more information contact: Ms. Anni Haataja (haatajaa@un.org), UNPAN Management Unit, DPADM/UNDESA