Setting up the Airlink edwing CDMA and U.S. obotics Sportster Modem Purpose This technical bulletin describes the procedures for the installation and initialization of the remote Airlink edwing CDMA modem (www.airlink.com), the computer-side U.S. obotics Sportster modem (this modem is also referred to as the U.S. obotics V.92 External Faxmodem, model no. 5686E), and the related Instantel Blastware software settings. These are the modems that Instantel recommends for wireless remote data acquisition on North American CDMA networks. This will enable communications between the remote monitor and a personal computer running Blastware software, and allow the use of the Instantel Auto Call Home automated call-in feature (requires an Instantel BlastMate III or MiniMate Plus with a serial number of 6000 or higher) and the Blastware Mail automated report distribution feature. efer to the manufacturer s instructions for information on hardware and software installations, restrictions, or warnings. Set-up and test recording parameters before the monitoring system is moved into the field. If required, access the remote monitor using Blastware software to change the setups. This can be achieved through the standard remote access commands contained under the emote Access menu. efer to the Blastware Operator Manual for more information about modem operation, the Auto Call Home feature and Blastware Mail feature. Explanation Many Instantel dealers and customers in North America have requested a compact, easy to set up solution for wireless remote monitoring. Historically, cellular support for data transmission has been limited, making configuration and operation of data modems difficult the Airlink edwing modem is a reliable solution. This modem is relatively easy to set up and is supported in the United States by Verizon, and in Canada by Bell Mobility. Instantel has successfully tested the system with Minimate Plus monitors in both Canada and the USA. The AirLink edwing CDMA is a rugged Code Division Multiple Access (CDMA) modem designed for communicating data and information back to a host location. The edwing is a low-cost replacement for many landline, private radio, CDPD, and circuitswitched cellular installations. Equipment equired 1. Airlink Communications Inc. edwing CDMA modem 2. U.S. obotics V.92 External Faxmodem (model no. 5686E) 3. 25-Pin to 9-Pin modem serial communications cable (commercial supplier) 4. Modem serial communications cable, 9-Pin to 9-Pin (commercial supplier) 5. A regular voice package from either Verizon Wireless or Bell Mobility 6. CDMA Null Modem Cable (Instantel part no. 718A3701) 7. A personal computer with Blastware software, version 7.0, and the redwing.cdm modem type file acquired from Instantel, or Blastware software, version 8.0 (redwing.cdm modem type file is included) 8. Blastware Operator Manual (Instantel part no. 714U0301) 9. Setting up a U.S. obotics Sportster with a PC and the Blastmate or Minimate Plus (Instantel part no. 714B0033 - This modem is also referred to as the U.S. obotics V.92 External Faxmodem, model no. 5686E) Installation of the Airlink edwing CDMA Modem 1. Purchase and activate the telephone service package; this is a regular voice call package from either Bell Mobility (eal-time package) or with Verizon Wireless (Local Plan package). Note: Do not add any extra features onto these basic packages. Often, the salesperson will offer an upgraded package, such as the 1X service from Bell Mobility. Decline any offers, as these may affect the setup and operation of the modem for this application. 2. Connect the 9-Pin serial communications cable to the AirLink edwing modem, and then to the computer turn the modem on. efer to the manual for your personal computer and the Airlink manufacturer s installation instructions for more information about attaching serial cables. 3. Start the Windows Hyper-Terminal program if the Hyper-Terminal program has never been used, a dialog box will appear requesting initial set-up information, including Country/egion, area code, carrier and number to use to dial out. Input the data for these fields and select OK. www.instantel.com
4. The next dialog box that appears is Connection Description. Enter the name and select an icon to associate with the new connection, and select OK. 5. The Connect To dialog box appears next; ensure that the Connect Using: selection is set to COM1 and select OK. 6. The dialog box, COM1 Properties appears. Set the properties as shown in the figure below and select Apply and then OK. You are now ready to set up and initialize the Airlink edwing modem. Note: Everything you type in Hyper-Terminal must be in CAPITAL letters; for ease-of-use, ensure that the Caps Lock key is activated on your keyboard. If you enter an error, press the CTL key and the letter H simultaneously and retype the character(s). CETIFIED TO THE ISO 9001 QUALITY STANDAD
7. Type the AT command and then press ENTE. Below is an example: If the AT command does not appear, type the ATE1 and then press ENTE. If there is not an OK response from the modem, then type ATQ0 and press Enter. If the modem is still not responding, ensure that it is on and that all of the connections are securely fastened. 8. To set the modem to communicate at a 9600 baud rate, type AT+IP=9600 and then press ENTE. efer to the figure below: 9. Disconnect from the modem using the icon. Via the File menu select Properties and a dialog box opens. Select the Configure button to open the Configuration dialog box. From the Bits per second drop down menu, select 9600 for the baud rate, and then select Apply. Confirm this by selecting OK, which closes the COM1 Properties Configuration dialog box. Select OK again, to close the Properties dialog box. CETIFIED TO THE ISO 9001 QUALITY STANDAD
10. To enter any additional information, the modem must now be unlocked. Enter the Lock Code provided by the phone package service provider. Type the command AT~NAMLCK, as shown below: efer to the following description of the AT~NAMLCK command: 11. Enter the Modem Telephone Number, System ID and Network ID with the AT~NAMVAL command, as shown below. This information is modem specific, and is provided by the service provider. There are parts to this procedure, a) setting the active account; type AT~NAMVAL=0 and press ENTE, b) query the active account NAM0 by inputting AT~NAMVAL?0, and press ENTE, and c) enter all the proper information (i.e. Modem Telephone Number, System Identification Number (SIN), and the Network Identification Number (NID)). Typically, the service provider presets the SID and NID. Enter AT~NAMVAL=0,6133278375,16420,65535 and press ENTE. CETIFIED TO THE ISO 9001 QUALITY STANDAD
efer to the following information for a description of the AT~NAMVAL command: 12. Enter AT+ATINITSTATE=1 and then press Enter. 13. To program the initializing string for the modem, type AT+ATINIT=E0Q1&D0S0=1$QCVAD=4,C and then press ENTE. After the modem responds with OK, type AT~ESET and press ENTE. The modem will respond with the message ESETTING. 14. Press the eset button on front of the modem. Installation Of the U.S. obotics V.92 External Faxmodem (Model No. 5686E) 15. Using the serial communications cable, connect the U.S. obotics V.92 External Faxmodem to the computer and turn it on. 16. Make sure that the DIP switches at the back of the modem are set as follows: 1 down 2 up 3 down 4 up 5 down 6 up 7 up 8 down 17. Start the Blastware software. Click on the Unit menu option and then on Communications. Ensure that the proper Port (COM1) and Baud ate (9600) are selected. Even though a U.S. obotics modem is connected to the computer, select the edwing Modem (redwing.mdm) from the Modem Type drop down menu. 18. Select the Initialize PC Modem button. This will initialize the computer modem to communicate properly with the edwing modem. Note: The modem will need to be initialized with the redwing.mdm file every time the modem is powered up. 19. Connect the Airlink edwing modem to the Instantel Series III unit using the Instantel CDMA Null Modem Cable, part number 714A3701. The modems are now ready to test in the office and use at the remote site. CETIFIED TO THE ISO 9001 QUALITY STANDAD
Troubleshooting for the Airlink edwing Modem 1. To troubleshoot the modem, the display and the echo must be turned on. To turn the display on, use the Hyper-Terminal window and type ATE1 and then type ENTE. Type ATQ0 and press ENTE to turn the echo back on. 2. To view the modem settings, type AT&V. These settings should appear as below: If required, refer to the manufacturer s instructions to help modify these settings, or contact your Instantel Technical Service epresentative. Corporate Office: 309 Legget Drive, Ottawa, Ontario K2K 3A3 Canada US Office: 808 Commerce Park Drive, Ogdensburg, New York 13669 USA Toll Free: (800) 267 9111 Telephone: (613) 592 4642 Facsimile: (613) 592 4296 Email: sales@instantel.com 2004 Instantel Inc. All rights reserved. Instantel, the Instantel logo, Auto Call Home, Blastmate, Blastware and Minimate Plus are either registered trademarks or trademarks of Instantel Inc. in the United States and/or other countries. Verizon Wireless is a trademark of Verizon Trademark Services, LLC, and Bell Mobility is a trademark of Bell Canada. Windows is a registered trademark of Microsoft Corporation. U.S. obotics is a registered trademark of U.S. obotics Corporation. CETIFIED TO THE ISO 9001 QUALITY STANDAD