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Bank Zachodni WBK Group III Q 2004 Performance Investor Relations 18 November 2004 BZWBK Member of AIB Group 1

Delivery Channels Bank Zachodni WBK S.A. is one of the largest banks operating in the Polish market. 389 branches (as at the end of September 2004) 5 Corporate Centres Poznań, Warszawa, Wrocław, Gdańsk, Kraków 571 ATMs (as at the end of September 2004) Assets (as at 30.06.04) no. 7 in Poland Own Funds (as at 30.06.04) no. 6 in Poland 2

BZWBK shareholders and share price BZWBK is one of WIG20 companies. 3

The economy has gained momentum... 10 GDP and its main components, %YoY GDP growth in Q1 2004 at the highest level since 1997 6.9%YoY, Q2 slightly decelerated but still high 6.1%YoY 5... in both quarters good results were to large extent aided by sharp increase in inventories 0 1Q99 2Q99 3Q99 4Q99 1Q00 2Q00 3Q00 4Q00 1Q01 2Q01 3Q01 4Q01 1Q02 2Q02 3Q02 4Q02 1Q03 2Q03 3Q03 4Q03 1Q04 2Q04 However, investments picked up as well (over 3%YoY), and consumption growth remained at stable level of around 4% -5 GDP growth probably decelerated substantially in Q3, but only temporarily -10 GDP Systematic pickup in domestic demand growth expected in the following quarters -15 Fixed investment Private consumption Both 2004 and 2005 should see average GDP growth close to 6% 4

...but Inflation getting higher... 16 14 12 10 8 6 4 2 0-2 -4-6 Measures of inflation, %YoY CPI PPI Net inflation Food prices. 00-01-01 00-05-01 00-09-01 01-01-01 01-05-01 01-09-01 02-01-01 02-05-01 02-09-01 03-01-01 03-05-01 03-09-01 04-01-01 04-05-01 04-09-01 Surprisingly strong inflation rebound after EU entry High prices of food, fuels, energy, and household maintenance among the main inflation drivers... while demand pressure is still non-existent Producer prices also surged to very high levels CPI growth started descending since September However, it would remain very high, well above the central bank s inflation target (2.5%) even until the end of 2005 5

...and Monetary Policy Council raising rates! Interest rates, % 25 20 Lombard rate Reference rate Deposit rate 15 WIBOR3M 10 5 0 00-01-03 00-04-03 00-07-03 00-10-03 01-01-03 01-04-03 01-07-03 01-10-03 02-01-03 02-04-03 02-07-03 02-10-03 03-01-03 03-04-03 03-07-03 03-10-03 04-01-03 04-04-03 04-07-03 04-10-03 Main interest rates up in June-August by 125 basis points Rate hike aimed mostly at curbing inflation expectations More interest rate hikes are likely in the near future the next 25pbs likely before year-end... because the CPI is expected to remain above the inflation target for a number of months... and medium-term inflation perspectives would be undermined by expected revival in domestic demand growth 6

2004 Key Features Excellent results achieved due to growth in income coupled with reducing cost base. Excluding once-offs, Quarter 3 Gross Profit at the highest level. Increase in deposits and dynamic increase in mutual funds Solid loan growth with improved loan book quality Good results and market position of subsidiaries Dynamic development of leasing subsidiaries Dom Maklerski Asset Management TFI Higher income from capital investments: CU dividend, CardPoint sale Lower tax (CIT) rate 7

Performing Loans PLN 13.3bn 16,7% 12 235 12 582 13 095 13 260 Increase of the Performing loan portfolio in comparison to September 2003 +8.4% Mortgage loans +17% 11 039 14,5% 12,1% 10,7% 10,7% Credit cards +21% Leasing +37% Business Loans +4% 2002 IX 2003 2003 VI 2004 IX 2004 Performing loans NPL's as Total loans The ratio of NPL s to Total Loans decreased from 13.3% in September 2003 to 10.7% in the end of September 2004 8

Loan portfolio structure Sep 04 vs. Sep 03 2% 2% Performing Loans 4% growth of total loan portfolio with a 22% drop in NPL s 90% 6% Sub-standard Doubtful Technical NPL s portfolio PLN 35m (declined by PLN 79m) Central write-downs PLN 514m (PLN 256m Sep 03) Lost Impact of changes in regulations 9

Mortgage loans PLN 1.93bn Performing Mortgage loans portfolio increased by 17.4% in comparison to the balance end of September 2003 744 687 Conservative policy of granting loans 6,43% 809 6,17% Good quality of the mortgage loans portfolio (NPL s 3.16% of total Mortgage portfolio) 5,85% 840 5,71% FX Mortgage lending 1 148 1 239 801 928 IX 2003 2003 VI 2004 IX 2004 PLN FX Market Share FX portfolio was 51% in September 2003 now 36% in September 2004 Only 8.4% of sales in 2004 was FX BZWBK is a leader in PLN mortgages pricing. Current Share in PLN Mortgage Market 8.69% (Sep 03 9.49%) 2 nd position in the mortgage ranking of weekly Wprost published on 9 September 2004 10

Cash loans and credit cards Performing Cash loans in PLNm and Market Share 1,15% 1,15% 311 1,05% 1,00% 276 219 212 IX 2003 2003 VI 2004 IX 2004 Number of cards in k and Market Share 14,35% 156 12,7% 147 9,9% 11,0% 134 128 IX 2003 2003 VI 2004 IX 2004 Cash loans The performing portfolio increased by 42% YoY driven by enhanced product offerings In 2004 BZWBK increased the flexibility in granting cash loans New product Cash right now/gotówka od zaraz in 24h Credit cards Number of cards issued increased by 22% in comparison to IX 2003 Cards issued in 3rd Qtr 2004 15.9k (+23.6% on Qtr2) Card issuing time reduced to 7 days Migration to chip technology - pilot started in IIIQ 2004 Market share impacted by growing level of low margin electronic cards in the Market. 11

Leasing 7,30% 6,90% 7,20% 7,20% 1 154 1 192 Leasing performing portfolio increased by 37% comparing to the end of September 1 017 2003 873 Strong growth in the market share to 7.2% (IIQ 2004) from 6.9% in the end of December 2003 3 rd positon on the market: Net value of leased assets Car leasing IX 2003 2003 VI 2004 IX 2004 For car leasing decision in 24h Leasing Market Share 12

Customers funds PLN 21.9bn 1 384 1 484 2 188 2 627 Customer s funds entrusted BZWBK Group (incl. new Property Fund) increased by 12% comparing to the end of September 2003. Total deposits comparing to the end of September 2003 increased by 6% 18 121 18 510 18 769 19 230 Current Accounts + 3% Term Deposits + 4% Savings and leasing bonds +54% IX 2003 XII 2003 VI 2004 IX 2004 Deposits & Bonds Mutual Funds Mutual Funds increased by 90% comparing to end of September 2003 13

Deposits Profile 2 840 3 161 Deposits (incl. Issued Bonds) in PLN increased 5% September 2004 vs. September 2003 FX deposits grew by 11% YoY. 15 281 16 069 Constant currency growth FX deposits +21% Total deposits +7% (actual +6%) PLN Deposits IX 2003 IX 2004 Business deposits +23%, market +26% PLN FX Household deposits 6%, market 1% 14

Mutual funds 6,3% 7,5% 2 627 Increase in market share from 3.92% in the end of IX 2003 to 7.51% in the end of IX 2004 4th position on the market 3,6% 4,0% 1 249 4,5% 1 484 2 188 TFI BZ WBK AIB the best TFI according to Rzeczpospolita The first on the market: ARKA BZWBK Fundusz Rynku Nieruchomości - PLN 344m Individual customers 43.5% 803 Institutional customers 56.5% XII 2002 VI 2003 XII 2003 VI 2004 IX 2004 ARKA Funds: Equity Fund and Balanced Fund have been the highest yielding funds in respective categories: Portfel Akcji Fundamentalny - 96,1% annually and Indywidualny Portfel Akcyjny - 93,7%. Assets Market share 15

9 months 2004 - Results Gross profit 1st Qtr 2nd Qtr 3rd Qtr Total 2004 155m 147m 127m 429m 2003 71m 89m 69m 229m Increase 117% 67% 83% 87% Net profit 1st Qtr 2nd Qtr 3rd Qtr Total 2004 129m 123m 96m 348m 2003 48m 61m 38m 147m Increase 166% 101% 156% 137% 16

Balance sheet - Assets Total Assets PLN 26.6 bn increased by 5.2% YoY Cash and NBP account Other 0,5 3,0 1,8 1,2 2,0 1,1 0,4 2,5 3,2 Amounts due from financial sector 7,2 6,1 6,6 Debt securities Net Loans 13,5 13,7 13,9 IX 2003 XII 2003 IX 2004 17

Balance sheet - Liabilities Total Liabilities 26.6 bn increased by 5.2% YoY Other Capital with PAT 2,4 1,7 2,6 2,5 2,2 1,5 1,9 2,9 2,6 Amounts due to financial sector 18,1 18,5 19,2 Deposits and savings bonds IX 2003 XII 2003 IX 2004 18

Profit & Loss Statement YTD PLN m 9 months 2004 9 months 2003 Growth Y 04/Y 03 Total Income 1,433 1,299 +10.4% Total Costs 874 974-10.3% Operating Surplus 560 325 +72.3% Provisions -133-98 +35% PBT 429 229 +87.4% 19

P&L Quarterly split PLN m 1 st Qtr 2004 2 nd Qtr 2004 3 rd Qtr 2004 Total Total Income 487* 500** 446 1,433 Total Costs 299 291 284 874 Operating Surplus 188 209 162 560 Provisions -34-62 -36-133 PBT 154 147 126 429 Excl. exceptionals 101 92 126 331 * Include PLN 53m dividend ** Include PLN 55m from Subs. disposal 20

Total Income PLN 1,433m +10.4% YoY 51 116 629 668 619 649 Economic activity translating into development in all business lines. Total Income growth driven by: Net Interest Income +4.8% led by Faster lending growth than deposit growth Higher rate environment Business mix Non Interest Income +6% main drivers Account fees + 7% Payments + 38% IX 2003 IX 2004 Capital investment income Non interest income Interest income Credit Cards + 11% Mutual Funds fees +113% Exceptional high Income from Capital Investments PLN +65m 21

Total Income quarterly split 57 58 212 234 225 Key factors influencing Total Income: Net Interest Income Qtr 1 favorably impacted by Changes in NBP classifications Higher Income from NPL s Non-Interest Income driven by FX profit 220 208 221 IQtr 2004 IIQtr 2004 IIIQtr 2004 Capital investment income Non interest income Interest income Good Treasury performance in Qtr2 Subsidiaries (DM, Inwestycje,Fund &Asset Management) Income from Capital Investments include CU Dividend PLN 53m (PLN 23m in 2003) Subsidiary Disposal PLN 55m (PLN 17m in 2003) 22

Total Costs PLN 874m 10.3% YoY 43 169 20 155 Savings initiatives were successfully implemented Lower staff costs and operating 761 699 costs by 8% Lower depreciation by 8% Other operating costs include loss IX 2003 IX 2004 Staff & Operating costs Depreciation Other costs of asset disposal 23

Total Costs by quarter 8 53 6 51 6 51 Benefits from savings initiatives still coming through. Total costs 240 234 227 Qtr1 PLN 299m Qtr2 PLN 291m Qtr3 PLN 284m IQtr 2004 IIQtr 2004 IIIQtr 2004 Staff & Operating costs Depreciation Other costs 24

Bottom Line Net Profit +137%YoY 348 Net Profit growth 137% driven by: 87% growth in PBT 147 Reduced CIT Rate Tax legislation and impact on Deferred Tax IX 2003 IX 2004 NET Profit 25

In summary Excellent recovery in 2004 performance resulting in: PBT increasing by 87% YoY, excluding dividends and subsidiary disposals growth is 70%YoY C/I Ratio reduced by 14 p.p. to 61% (excl. dividends and disposal C/I would reduce by 11.5 p.p.) ROE targets being realised Strong Solvency Ratio at 12.96% 26

Contacts BZWBK Investor Relations will be happy to facilitate your requests for any further information Jędrzej Marciniak jedrzej.marciniak@bzwbk.pl +48 (61)856 5400 Agnieszka Dowzycka agnieszka.dowzycka@bzwbk.pl +48 (61)856 4521 27