FACE of Performance Model Employee Guide Volume 2: Performance Reviews www.pinellascounty.org/hr/face 11/5/15
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Introduction Welcome to the Pinellas County Government s FACE system, your interactive online portal for employee performance. This guide is intended to serve as a reference tool for employees to complete the first element of the performance model: Summarize Performance Conversations In this guide: Page 3 Manager Access to Employee Website Page 4 Performance Tab Page 5 Making Comments on a Performance Review Page 8 e-sign Subsequent employee guides will accompany future components of the FACE of Performance Model. TIP: Additional information is provided on the FACE of Performance website: www.pinellascounty.org/hr/face/ Take advantage of the videos, conversation tips, frequently asked questions, and more. 2
Manager Access to Employee Website Managers/Supervisors, in order to complete your personal Performance Reviews created by your Manager/Supervisor, you will need to access the Employee Website as shown here. 1. Login to the FACE Manager Access as normal 2. On the top right; Select Employee Self-Service Notifications 3. Select Access Employee Website 4. On the Warning Pop-Up; Select Yes-take me to the Employee Website Managers/Supervisors will now follow the same instructions below for Employees. 3
Performance Tab The Performance Tab contains the following information: Employee Information Reviews o Active Reviews A performance review that is assigned that is not yet complete A performance review that is awaiting employee e-signature o Past Reviews Performance reviews that are in a Final state No longer editable Employee Goals When a Performance Review has been started for an Employee, the Active Review tab shows this. At this point, the Employee is not able to view or enter comments on the review. 4
Making Comments on a Performance Review Once a Supervisor/Manager has completed their portion of the Performance Review, they will enable the review to be viewed and commented on by the employee. Additional options are now available under the View dropdown menu. By selecting/clicking on Edit, the Employee may review the Supervisor/Manager comments and enter their own comments. 5
Example of Performance Review with Supervisor/Manager Comment: Scroll to the bottom of the Review to locate the Employee Comments header. Once comments have been added select/click Save and Close 6
After the conversation between Manager/Supervisor and Employee, the Manager/Supervisor should allow the Employee a specified number of days in which to write comments on their review. TIP: Managers/Supervisors are only able to Edit their own comments. Employees are only able to Edit their own comments. Once comments have been entered, the Employee should select/click Submit. A confirmation pop-up will appear once Submit has been selected. Select/click OK. 7
esign Once a performance review is Completed, the electronic signature (esign) process begins. The Employee will receive an email notification that the Review is awaiting their esignature. TIP: Use Chrome or Firefox to access FACE, instead of Internet Explorer. Some users have had issues trying to esign a performance review when using Internet Explorer 8. 1. Once logged in, the Employee will select/click on the Performance Tab. 2. The Employee will then see a Sign Here flag next to the review. 3. Select/Click the View/eSign option. 8
4. Select/Click the esign Review at the bottom of the screen. 5. Completely fill in all fields then select/click esign it!. 6. A confirmation will appear at the bottom of the screen. Select/Click Close. 9
Once the Manager/Supervisor has esigned, the review will be available on the Past Reviews Tab as a PDF file. TIP: For technical assistance with the FACE system, contact the BTS Customer Support Center at 453-HELP (453-4357). For general questions, email Human Resources at face@pinellascounty.org. 10
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