HP Inventory Tool for Microsoft System Center User Guide Abstract This document describes how to collect HP ProLiant hardware and software information with the HP Inventory Tool in an environment managed by Microsoft System Center, assumes you are familiar with Microsoft System Center, and does not contain installation or configuration information that is not Insight Control-specific. For more information on Microsoft System Center, see www.microsoft.com/systemcenter. HP Part Number: 664847-001 Published: August 2011 Edition: First
Copyright 2011 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Contents 1 Introduction...4 Not covered...4 Covered...4 Before you start...4 2 Inventory, collections, and reports...5 Before you get started...5 Advertise the package to a collection...5 View inventory data for a managed server...5 3 Reference...6 Inventory tool data...6 4 Troubleshooting...11 The inventory tool is installed but does not run...11 The inventory tool reports a failure...11 The inventory tool runs but the inventory data is not collected...11 After performing a Windows deployment, the HP inventory data does not include the WBEM Provider version information...11 5 Support and other resources...12 Information to collect before contacting HP...12 How to contact HP...12 Registering for software technical support and update service...12 How to use your software technical support and update service...12 Warranty information...13 HP authorized resellers...13 Documentation feedback...13 Related information...13 Typographic conventions...13 Contents 3
1 Introduction The HP Inventory Tool feature is designed to help you collect HP ProLiant hardware and software information in an environment managed by Microsoft System Center. With this information, you can create enhanced collections and reports. This guide assumes you have already installed and configured the Inventory Tool feature (included with the HP ProLiant System Center Configuration Manager Integration Kit) in your environment, and you are ready to use the Inventory Tool. Not covered Covered This guide does not contain standard Microsoft System Center Configuration Manager (SCCM) instructions. This guide contains HP-specific information related to the general steps for collecting server information in your environment. Before you start You must be familiar with Microsoft System Center Configuration Manager features. 4 Introduction
2 Inventory, collections, and reports The HP ProLiant Inventory Tool collects extended ProLiant hardware and software information that can be used to create enhanced collections and reports. Before you get started Make sure the following requirements are met: The Inventory Client Agent is scheduled and configured to collect IDMIF and NOIDMIF files. The managed servers have the HP Insight Management Agents installed and configured. Advertise the package to a collection 1. Open the Microsoft System Center Configuration Manger Console. 2. Open Computer Management Software Distribution. 3. Right-click Advertisements, and then click New Advertisement. 4. In the New Advertisement Wizard, on the General step, type a new name for the advertisement, and set the Package box to HP ProLiant Inventory Tool and respective Inventory Program gets selected by default. Select the appropriate individual Collection or HP Server Collection or its sub collection. 5. On the Schedule step, add a mandatory assignment of a recurring schedule. 6. On the Distribution Points wizard, select both the Download content from distribution point and run locally options. 7. Complete the wizard. NOTE: HP recommends using a recurring schedule so that future hardware and software changes are collected. NOTE: If Windows Server 2008 is deployed using the HP ProLiant Server OS Deployment feature, since it installs SNMP features and agents, the HP ProLiant Inventory Tool runs as part of the HP ProLiant Server OS Deployment feature task sequence. The HP ProLiant Inventory Tool data is updated and can be viewed in the Resource Explorer for the nodes in SCCM. When Windows Server 2003 is deployed using HP ProLiant Server OS Deployment feature, it will not install any agents and features. The HP ProLiant Inventory Tool on the managed nodes must be manually advertised. View inventory data for a managed server 1. Open the Microsoft System Center Configuration Manager Console. 2. Right-click a node, and then select Start Resource Explorer. 3. Click Resource Explorer Hardware, and then click any feature starting with HP. 4. View the feature details on the right. Before you get started 5
3 Reference Inventory tool data The inventory tool is a command-line utility. When executed with the /m option, it generates a series of MIF files such as HP0.mif to HP 8.mif files in the NOIDMIF directory. The information in these files is collected by the Inventory Client Agent and populated into the Resource Explorer, as well as the SCCM data base. HP processors Processor CPU Type CPU Speed L2 Cache L3 Cache Core Core Position of particular processor (1-4) Type of CPU Speed of CPU Level 2 cache capacity Level 3 cache capacity of the CPU core Number of cores in the CPU HP system System Name Total System Memory Product ID Asset tag Name of system Serial number of system Total System Memory Revision level of the ROM installed on the system board Part number of HP system User-selected string; defaults to HP memory Board Module Processor Type Speed Location of particular module: listed first by memory board number, module Number, and then processor number. Processor number is available only for applicable systems. Module size in MB Module type (for example, DIMM,DIMM DDR2, FBDIMM DDR3) Module memory speed (for example, 80 ns) HP PCI devices Bus Device Name Slot Type Bus and device of PCI device: listed first by bus number and then device number Name of PCI device (for example, HP NC382i Integrated Dual Port PCI) Type of PCI Slot (for example, Embedded or PCI-Express or PCI-X) HP realtime monitors ASR Status ASR Reboot Status of ASR-2 (Enabled/Disabled) How the system will reboot following an ASR-2 event (Operating system/hp Utilities) 6 Reference
Pager Status Pager Number Status ASR-2 paging (Enabled/Disabled) Number called by server when initiating a paging event HP Smart Array controller Slot number of controller Drive array model (for example, Smart array) Revision level of drive array controller firmware Slot number of the drive array controller HP Smart Array logical drive Logical Drive Controller Available Spare Physical Drive Fault Tolerance Data index of the logical drive of the logical drive number of drive array controller with which logical drive is associated List of available spare drive indices in the logical drive List of physical drive indices included in the logical drive Type of fault tolerance used by the logical drive (for example, RAID 5) HP Smart Array physical drive Controller Bay Hot Plug Status Speed Type Media for the physical drive Slot number of the controller Drive bay containing the drive of the physical drive Revision level of the drive firmware of the physical drive Specifies if the drive is hot-pluggable (Yes/No) Serial number of the drive Speed of the drive Type of the drive Physical drive media HP ATA disk Controller Type SATA Version of the disk of the disk Slot of the disk controller of the disk version of the disk Serial number of the disk Type of the disk (for example, ATA and SATA) Version of the SATA disk HP SAS HBA Inventory tool data 7
Controller of the SAS HBA Slot of the SAS HBA of the HBA version of the HBA Serial number of the HBA HP SAS logical drive HBA of the logical drive of the SAS HBA of the logical drive HP SAS physical drive HBA Speed Type Serial number Hot Plug Status of the physical drive of the SAS HBA of the physical drive of the physical drive Rotational speed of the physical drive of the physical drive Type of the physical drive Serial number of the physical drive Specifies if the drive is hot-pluggable (Yes/No) Storage system attributes Controller Slot SCSI Bus Revision Connection Type Vendor of the particular storage system Storage system model (for example, ProLiant 1-5E) Slot number of storage system controller SCSI index of storage system Revision level of storage system firmware Type of storage system connection Storage system vendor HP SCSI controller Slot SCSI ID Name Type Bus Width Hot Plug Status Slot number of the SCSI controller SCSI ID of the SCSI controller HP name for the SCSI device (for example, HP 2105) Type of SCSI device (for example, disk) Revision level of SCSI device firmware SCSI bus width (for example, 8 bits) SCSI disk size Specifies if device is hot-pluggable (Yes/No) Serial number of the SCSI device HP ProLiant software and firmware 8 Reference
Name Description Version Name of the.exe,.sys, or utility that runs the particular HP software product Text description of the software (e.g., HP Insight Management Service) Software version HP management processors Alert Status Serial number of the Remote Insight board revision of the Remote Insight Board Status of the alert (Enabled/Disabled/Unknown) HP License Type Status HP License Type (ilo, ilo2, or ilo3) License Status (ilo Advanced or ilo Select) HP Fibre Channel array controller Slot Fibre Channel array controller model revision of the FibreChannel array controller Serial number of the Fibre Channel array controller Physical slot within the storage box where the Fibre Channel array controller is installed HP Fibre Channel host controller Controller Worldwide Name Identifies the physical slot where the HP Fibre Channel host controller resides name of the controller card User-specified string that can be used to further identify the controller card HP Fibre Channel logical drives Storage Box Fault Tolerance Physical Drive Accelerator status of logical drive within a storage box of the storage box where the logical drive is installed Fault tolerance mode of the logical drive in MB of the logical drive List of physical drive IDs associated with the logical drive Status of the accelerator (Enabled/Disabled) HP Fibre Channel physical drives Storage Box Drive Speed of storage box where the physical drive resides of physical drive. With the Storage box index, this uniquely identifies a specific physical drive. Text description of the physical drive in MB of the physical drive revision level of the physical drive Serial number of the physical drive Rotational speed of the physical drive Inventory tool data 9
Type SATA Version Type of the physical drive Version of the SATA drive HP rack enclosure Enclosure Enclosure Bay Number Enclosure Enclosure Enclosure Product ID Enclosure Rack Name Enclosure Name of enclosure Bay number of the enclosure. Note: this attribute will not report bay side information for dual density blades. Serial number of the enclosure version of the enclosure Product ID of the enclosure Name of the rack, if available Name of the enclosure 10 Reference
4 Troubleshooting The inventory tool is installed but does not run Resolution: Copy the package to a distribution point and advertise it on a schedule to a collection. The inventory tool reports a failure Resolution: Ensure that the target server is a supported model and that the HP Insight Management agents are installed and configured. The inventory tool runs but the inventory data is not collected Resolution: Ensure that the Inventory Client Agent is scheduled to run and configured to collect IDMIF and NOIDMIF files. After performing a Windows deployment, the HP inventory data does not include the WBEM Provider version information Resolution: Schedule the inventory tool to be executed again on that target and the version information will be gathered. The inventory tool is installed but does not run 11
5 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: Software product name Hardware product model number Operating system type and version Applicable error message Third-party hardware or software Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: See the Contact HP worldwide website: http://www.hp.com/go/assistance Use the Contact hp link on the HP Support Center website: http://www.hp.com/go/hpsc In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, conversations might be recorded or monitored. Registering for software technical support and update service Insight Management includes one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for assistance in resolving software implementation or operations problems. The service also provides access to software updates and reference manuals in electronic form as they are made available from HP. Customers who purchase an electronic license are eligible for electronic updates. With this service, Insight Management customers benefit from expedited problem resolution as well as proactive notification and delivery of software updates. For more information about this service, see the following website: http://www.hp.com/services/insight Registration for this service takes place following online redemption of the license certificate. How to use your software technical support and update service As HP releases updates to software, the latest versions of the software and documentation are made available to you. The Software Updates and Licensing portal gives you access to software, documentation and license updates for products on your HP software support agreement. You can access this portal from the HP Support Center: http://www.hp.com/go/hpsc After creating your profile and linking your support agreements to your profile, see the Software Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain software, documentation, and license updates. 12 Support and other resources
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator In other locations, see the Contact HP worldwide website: http://www.hp.com/go/assistance Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to: docsfeedback@hp.com Include the document title and part number in your message. All submissions become the property of HP. Related information To view the complete set of HP Insight Control for Microsoft System Center documentation, including the support matrix, go to www.hp.com/go/icsc/docs. Typographic conventions This document uses the following typographical conventions: Book title Command Computer output Ctrl+x or Ctrl-x ENVIRONMENT VARIABLE Key Term User input Replaceable The title of a book. On the web, this can be a hyperlink to the book itself. A command name or command phrase, for example ls -a. Information displayed by the computer. A key sequence that indicates you must hold down the keyboard key labeled Ctrl while you press the letter x. The name of an environment variable, for example, PATH. The name of a keyboard key. Return and Enter both refer to the same key. A term or phrase that is defined in the body text of the document, not in a glossary. Indicates commands and text that you type exactly as shown. The name of a placeholder that you replace with an actual value. [ ] In command syntax statements, these characters enclose optional content. { } In command syntax statements, these characters enclose required content. The character that separates items in a linear list of choices.... Indicates that the preceding element can be repeated one or more times. HP authorized resellers 13
WARNING CAUTION IMPORTANT NOTE TIP An alert that calls attention to important information that, if not understood or followed, results in personal injury. An alert that calls attention to important information that, if not understood or followed, results in data loss, data corruption, or damage to hardware or software. An alert that calls attention to essential information. An alert that contains additional or supplementary information. An alert that provides helpful information. 14 Support and other resources