Solution Training. Financial Risk Management and Financial Performance Management



Similar documents
Product Training. Financial Risk Management and Corporate Performance Management Solutions

Solution Training. Financial Performance Management

Enterprise Performance Management. Risk Management Solutions Training Catalog

Product Training Schedule. January - June (C) Classroom Training Courses (W) Instructor-Led Group Training Webinars (O) Online Training Courses

Integrated Currency Manager

EXCALIBUR COURSE CATALOG CLASSROOM AND WEBINAR TRAINING P2 Products Course Catalog

Products Financial Accounting for DNA

CRG Academy Course Descriptions. Corporate Renaissance Group 6 Antares Drive, Phase 1, Suite 200 Ottawa, ON K2E 8A9

Sage University offers many training options for customers

NuView HRMS & Payroll Training Courses

Product. Prologue Accounts Payable Automate Your Accounts Payable Processing

SunGard Rev 1/11 Page 1

IDEAS COURSE CATALOG. P2 Products Course Catalog

FINANCIALS FINANCIAL ACCOUNTING

Versus Certification Training 2016 Guideline of Versus Technical Education Courses

ORACLE FINANCIAL SERVICES BALANCE SHEET PLANNING

Microsoft Report Builder 3.0 with SQL 2008R2, SQL 2012 Express and SQL 2012 Course 55005A; 2 Days, Instructor-led

FINANCIAL MANAGEMENT Microsoft Business Solutions Financial Management Navision frees you to focus on your business.

Microsoft Dynamics GP. Not For Profit Accounting

Anytime Learning Real Estate Subscription

Together we can build something great

for Sage 100 ERP General Ledger Overview Document

; ; ; ; MICROSOFT BUSINESS SOLUTIONS NAVISION STANDARD

DIMENSIONS. Microsoft Dynamics NAV DIMENSIONS. Dimensions in Microsoft DynamicsTM NAV help you to better understand where your business is going.

Course Catalogue CODA Financials

CUNA Financial Management Schools

Designing a Windows Server 2008 Active Directory Infrastructure and Services

Omniture University Course Catalog

Course 6234A: Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services

2016 Course Catalog Course Catalog I 1

White Paper. ALM: Manage Your Interest Rate Risk From the Bottom Up

Trimble Geospatial. ecognition Training - Course Catalog

Implementing and Maintaining Microsoft SQL Server 2008 Integration Services

DIMENSIONS Dimensions in Microsoft Business Solutions Navision help you to better understand where your business is going.

Receivables & Payables

Attachment 1. Your Company Name: Fully Compliant Modification/Custom Software Not available Comments

Services Professional Services for DNA

TheFinancialEdge. Reports Guide for General Ledger

Cash Flow Statement in Dynamics NAV

Background. Scope. Organizational Training Needs

Choosing the Right Extended Enterprise Learning Management System

EMPCENTER COURSE CATALOG

Financial Management with SAP Business One

2013 Drake Software Classroom Training: Drake 101

KPMG Learning. Delivering quality training. Driving high performance. kpmglearning.com

Epicor 9 Accounts Receivable Course

Fixed Scope Offering Fusion Financial Implementation

Essentials of Training. Your resource for Education Services

Accounts Payable Back Office Reference Guide

ASYST Intelligence South Africa A Decision Inc. Company

Intelligence Reporting Standard Reports

IBM Algo Asset Liability Management

Training Catalog

NUCSOFT. Asset Liability Management

Training Options GIFTS Training Classes New Hire Orientation Classes General GIFTS Classes GIFTS Reporting Classes...

Accenture Upstream Production Operations Training for SAP. Building Capability for Growth

This course will also teach how to create various kinds of dashboards using Reporting Services.

(KPIs) featuring a nancial analysis and Top 5

DERIVATIVES ACCOUNTING FOR POWER AND ENERGY COMPANIES:

300 Intelligence Reporting. Sage Intelligence Reporting Customer Frequently asked questions

SALES MANAGEMENT IN MICROSOFT DYNAMICS CRM 2013

Accounting & Payroll Administrator with Public Sector Compensation Administration

Visual Studio 2008: Windows Presentation Foundation

Abila. MIP Fund Accounting. Solutions overview. Accounts payable. Accounts receivable reporting, billing, and sales order entry

How to Define Authorizations

NEW BRUNSWICK. Accounting and Payroll Administrator PREREQUISITES PROGRAM OBJECTIVES

ALM Solutions using Visual Studio TFS 2013 ALMI13; 5 Days, Instructor-led

Raiser s Edge Online Classroom Instructor-led training at your desk

BANCWARE FOCUS ALM. Managing Risk Across Your Balance Sheet

Project Server 2013 Inside Out Course 55034; 5 Days, Instructor-led

Become a Location Intelligence expert.

Accounts Receivable in Microsoft Dynamics SL 2011

CONTACT THE COORDINATOR

TheFinancialEdge. Records Guide for Fixed Assets

Microsoft Dynamics GP Packaging of Functionality & Product Capabilities in Microsoft Dynamics GP 2013

Dynamics GP 50 Tips in 50 Minutes

PROPOSAL RESPONSE FORM Use Additional Sheets as Required

Business Analytics Training Catalog

Training Agendas and Pricing

Thomson Reuters Spreadsheet Link Quick Reference Guide

TheFinancialEdge. Records Guide for General Ledger

PREREQUISITE FOR ALL ONLINE CLASSES: You must have basic Computer and Internet skills with a highspeed Internet connection and an address.

Product Brief. Intacct Financials & Accounting. Intacct General Ledger

Microsoft SharePoint 2013 Business Intelligence

SAP Best Practices for Insurance Baseline Business Processes

Financial Modeling, Corporate Valuation and M&A Analysis Course Offerings and Descriptions

PEOPLESOFT ENTERPRISE PAYABLES

55034-Project Server 2013 Inside Out

TheFinancialEdge. Conversion Planning Guide

Business Forecasting and Analytics Forum

Logistics. Presenting Navision Axapta Logistics

NATIONAL 5 Accounting

WMS SOFTWARE - TRAINING SCHEDULE

MODULE 7: FINANCIAL REPORTING AND ANALYSIS

Microsoft Axapta Financial Management consists of several individually packaged offerings: Microsoft Axapta Financials I and Financials II

EFFICIENTLY RUN YOUR OPERATIONS. Accounts Receivable Track individual clients, organizations, and funding sources separately.

Implementing Project Server 2010

Abila MIP Fund Accounting

User Guide. Microsoft Dynamics GP 10 Upgrade. Understanding and using new features and functionality within Dynamics GP 10

SharePoint 2013 PerformancePoint Services

Transcription:

Solution Training Financial Risk Management and Financial Performance Management July December 2013

Three Ways to Take Advantage of Training from Fiserv: Classroom Training Courses (C) These courses offer traditional classroom-style instruction led by experienced product specialists from Fiserv. This group-live instruction is hands on to reinforce concepts and enhance software proficiency. Classroom training courses, unless otherwise noted, target new users and have no prerequisites. Courses are hosted at our training centers in Phoenix, AZ, and. These courses are denoted by (C). Instructor-Led Group Training Webinars (W) Attend our training without ever leaving your office! Led by our experienced product specialists, these training courses provide in-depth product instruction and Q&A opportunities via interactive Web presentations. These courses are denoted by (W). Online Training Courses (O) Set your own learning pace and absorb key concepts through self-study and practice. These courses offer you the most flexibility for scheduling and attending instructional training on Risk and Compliance products. These courses are denoted by (O). The instructors at Fiserv are specialists who use the products on a daily basis. Our hands-on classroom courses (group live seminars) allow learners to maximize their learning experience to become proficient in using Fiserv software. Training seminars, unless otherwise noted, target new users and have no prerequisites. To access our Learning Center and register for training, go to http://fiserv.maplelearn.com.

Solution Training July - December 2013 Financial Crime Risk Management Solutions AML Manager (O) NEW! This self-paced e-learning course includes basic training in AML Manager the anti-money laundering software from Fiserv. This five-course series provides essential information for monitoring, investigating, and reporting suspicious activity. Learners have six-month access once they begin the course. Length: Contact:: Price: three to four hours rps.training@fiserv.com TBD Financial Risk Management Solutions Asset Liability Manager and Data Management System Basic Course (C) This course includes basic training in Asset Liability Manager from Fiserv, the asset/liability (A/L) software model that measures interest rate risk. Attendees are introduced to operating Asset Liability Manager and data-mapping tool, Data Management System. Topics also include setting up and operating the software, and instrument level processing (ILP) functionality for high-resolution modeling. This course targets Asset Liability Manager end users with working knowledge of asset/liability management theory, Windows skills, and moderate Microsoft Excel skills. Basic understanding of asset/liability management theory Moderate Microsoft Excel skills Basic Microsoft Windows skills CPE Credits: 24 Length: three days Date/Location: Sept 17-19 Phoenix, AZ Oct 16-18 Phoenix, AZ Dec 3-5 Phoenix, AZ Price: $1,500 Asset Liability Manager and Data Management System for Advanced Users (C) This advanced training course presents in-depth concepts, tools and instrument level processing (ILP) features. Topics include valuation, purchase/sale(s), calls, puts, prepayment tables, lag matrix, formulas, and the incorporation of external spreadsheets as an input source. The course also includes the latest features in the most recent release. Attendees participate in a small group analysis of several case studies using Fiserv A/L model. Moderate to extensive experience using Asset Liability Manager Extensive knowledge of asset/liability management theory CPE Credits: 24 Length: three days Date/Location: July 9-11 Phoenix, AZ Nov 5-7 Phoenix, AZ Price: $1,500 Financial Performance Management Solutions Funds Transfer Pricing and Data Management System Basic (C) This course introduces participants to fund transfer pricing (FTP) theory and how computerized models assist in separating and measuring the components of net interest margin. Attendees learn how to set up and operate Funds Transfer Pricing from Fiserv, and its data aggregation tool, Data Management System. This class is presented at a controlled pace for new practitioners. 3

Focus Areas: Understanding FTP concepts/methodology Using Data Management System to gather data for Fund Transfer Pricing Setting up and maintaining Fund Transfer Pricing Entering processing support data into Fund Transfer Pricing Processing/pricing Data Management System tables in Fund Transfer Pricing Reporting and analyzing results Exporting FTP results for profitability systems and ad hoc analysis Applying non-required FTP options, including transfer rate overrides, lag days, GL account links, transfer rate adjustments, prepay tables, remaining term transfer pricing Using the data backup/restore utility CPE Credits: 24 Length: three days Date/Location: Aug 6-8 Phoenix, AZ Price: $1,500 Management Planning and Control (C) This three-and-a-half-day hands-on training course is designed for new administrators of Management Planning and Control from Fiserv, at institutions that need instruction prior to budget season. Topics include creating views for Web workstation, building formulas, and setting up margin planning, as well as financial reporting, detail budgeting, and balancing. The budget procedure and approval process will also be discussed. In this course, you will learn how to use Architect, View Manager, and Formula Builder. Attendees will be able to share their experience in budgeting and learn best practices. Prerequisite: Understanding the role Management Planning and Control plays in your institution s budget process. CPE Credits: 28 Length: three-and-a-half days Date/Location: July 9-12 Price: $1,750 Vantage Risk and Budgeting Manager Implementation Workshops This three-day workshop is reserved for those institutions preparing to implement Vantage Risk and Budgeting Manager from Fiserv. You will learn the application and prepare your data for deployment. Contact Diana Jacobsen via email at Diana.jacobsen@ fiserv.com or call 402-203-3219 to obtain the schedule and review the prerequisites. Using Vantage Risk and Budgeting Manager for Budgeting and Planning Part 1 Only (C) This two-day course is design for new Vantage Risk and Budgeting Manager users. The instructor will review features and functions that will help you use the application to achieve your budgeting, planning and reporting objectives. Prerequisite: Prior to attending the course, complete the following On-Demand Webcast: Vantage Risk and Budgeting Manager Introduction. You will find this pre-recorded presentation on our Secure Web in the On-Demand Webcast section and on The Learning Center at http:// fiserv.maplelearn.com under Online Courses. Focus Areas: Vantage Risk and Budgeting Manager overview Balance sheet, income statement and statistical data Base rates, yield curves and prepayment speeds Maintaining products Monthly processing Working with scenarios and using assumption types Working with standard custom and ratio reports CPE Credits: 16 Length: two days Date/Location: July 16-17 Sept 17-18 Price: $1,000 Using Vantage Risk and Budgeting Manager as an Asset Liability Management (A/LM) Tool Part 2 Only (C) This one-day course targets intermediate Vantage Risk and Budgeting Manager users or users completing the two day Budget and Planning course. The instructor 4

will review product setup and demonstrate assets liability management concepts, tools and analysis. For your convenience, the course is schedule immediately following Part 1. Prerequisite: Intermediate experience using Vantage Risk and Budgeting Manager for budgeting and planning, or completion of Vantage Part 1, or completion of Vantage Implementation Workshop. Focus Areas: Optimizing product setup for asset liability management Economic value and duration Interest rate risk Gap and liquidity reporting CPE Credits: 8 Length: one day Date/Location: July 18 Sept 19 Vantage Risk and Budgeting Manager Parts 1 and 2 (C) Attend both classes at a discounted rate. The three-day course helps attendees use this flexible tool toward achieving budgeting objectives, generating reports and conducting assets liability management analysis with accurate data. Learners have six-month access once they begin the course. Length: five to six hours Contact: rps.training@fiserv.com Vantage Risk and Budgeting Manager: Asset Liability Management (A/LM) Tool Online Course (O) This self-paced elearning course allows you to review product setup, assets liability management tools and analysis. Focus areas include optimizing product setup for asset liability management, economic value and duration, interest rate risk, gap and liquidity reporting. In this course, attendees learn the system components and foundation for learning how to manage interest rate risk, for learning the net economic value as an asset/ liability management tool, duration and gap tools for asset/liability management, examiner report package, and the relationship between asset liability management and budgeting. This course is for intermediate Vantage users. Learners have six-month access once they begin the course. Length: four to five hours.00 Contact: rps.training@fiserv.com CPE Credits: 24 Length: three days Date/Location: July 16-18 Sept 17-19 Price: $1,350 (Discounted) Vantage Risk and Budgeting Manager: Budget and Forecasting Online Course (O) This self-paced elearning course provides you with a detailed introduction to budgeting and forecasting using Vantage Risk and Budgeting Manager. In this course, attendees learn how to plan and set up scenarios, set standard assumptions, set and calculate individual account assumptions, use formulas, calculate scenario results, copy scenario results to budget and copy scenario-to- rate shock. Vantage Risk and Budgeting Manager: Distributed Budgeting, Instructor-Led Group Webinar (W) If you are responsible for budget and planning or need to review how to use distributed budgeting, this webinar is for you. Attend this instructor-led group webinar and review the distributed budgeting functionality within Vantage Risk and Budgeting Manager. This functionality helps integrate all departments and branches into the budget process, saving time and promoting business units input and accountability efficiently. This is an opportunity to interact with a live instructor and become proficient with the program features. Learn how to work with budget assumptions, filter budget items and calculate assumption results. The 5

instructor will also demonstrate steps for working with assumptions for Microsoft Excel spreadsheet entries and importing them into Vantage. Attendees will also learn to use the functionality for evaluation performance. Prerequisite: Clients must have purchased the distributed budgeting functionality. This webinar is not intended for general Vantage Risk and Budgeting Manager users. Length: one-and-a-half hours Date: July 11 Aug 27 Price: $225 Vantage Risk and Budgeting Manager: Formula Reports, Instructor-Led Group Webinar (W) Report formulas are an important component of the Vantage Risk and Budgeting Manager reporting solution. While their main use is in creating key ratios analytical reports, they can also be useful in reporting and analysis of varying organizational structures. This webinar highlights report formulas, and demonstrates different ways that they can be created and used. Sample formulas, libraries and reports, in addition to tips for easier formula writing, will be presented. Length: two hours Date: July 23 Sept 26 Nov 14 Price: $300 Vantage Risk and Budgeting Manager: Monthly Processing, Instructor-Led Group Webinar (W) A must for new users and those wanting to brush up on best practices. This webinar focuses on the monthly data update and maintenance process. Quality historical data and database maintenance are essential for an effective Vantage model. Learn the critical steps and best practices for maintaining accounts, products and base rates, assuring accurate instruments and balancing instruments to general ledger balances. Above all is how to use Vantage reporting capability to validate the accuracy of your data. A good financial reporting and modeling begins with accurate data. Focus Areas: Product, base rate and account maintenance that is crucial to providing a strong foundation of historical financial data The import process, tips for troubleshooting common imports errors, and validation of import results How products, base rates and accounts are used to populate instrument tables and create reconciling instruments How the system calculates current period net income, average balances and yields, and more Reports to help validate results Length : one-and-a-half hours Date: Aug 28 Sept 24 Oct 24 Price: $225 Vantage Risk and Budgeting Manager: Custom Reports, Instructor-Led Group Webinar (W) Financial reporting is an important component of the Vantage Risk and Budgeting Manager. With custom reports, you can create financial reports including Statement of Condition, Income Statement and Statement of Cash Flow, as well as risk management reports including Net Interest Income, Gap and Economic Value. Learn how to tailor these reports to your institutions unique structure using custom report hierarchies. This webinar will demonstrate how to use your account and classification hierarchies to create reports of varying degrees of detail or summary. With the Report Wizard or directly from report properties, you can manage time periods, datasets and measures to deliver all of your information needs. Finally, this webinar will cover managing routine processes like monthly ALCO and Board reporting efficiently with Report Packages. Length: two hours Date: Aug 15 Sept 19 Oct 22 Price: $300 6

Vantage Risk and Budgeting Manager: Introduction to Product Modeling, Instructor-Led Group Webinar (W) A must for new users! Product modeling is a key component of the Vantage Risk and Budgeting Manager. Product modeling drives cash flows and plays an essential role in the accuracy and reliability of your forecasting and ALM results. This course defines how products are used and the linkage between accounts, products and base rates. Emphasis on basic product setup and populating instrument level data will be presented. This course is aimed at newer users and those wishing to brush up on the budgeting and asset/liability management functionality within Vantage. Length: two hours Date: July 25 Aug 13 Sept 12 Oct 10 Price: $300 CPE Credits: 16 Length: two days Date/Location: July 9-10 and 23-24 Aug 6-7 Aug 20-21 Phoenix, AZ Sept 10-11 Sept 24-25 Phoenix, AZ Oct 8-9 and 22-23 Nov 5-6 and 19-20 Dec 10-11 Phoenix, AZ Price: $1,000 Prologue Accounts Payable Online Course (O) This self-paced course introduces the Prologue Accounts Payable system to accounts payable end users. In this course, you will learn how to process vouchers and payments for vendors, and create general ledger entries that can be posted to a general ledger. In addition, this course covers vendors and voucher maintenance, vendor payment and detailed accounts payable reporting. Learners have six-month access once they begin the course. Prologue Accounts Payable (C) This interactive course introduces Prologue Accounts Payable from Fiserv to accounts payable end users. Attendees receive hands-on guidance on processing vouchers, vendor payments, and general ledger entries. Attendees will be guided through the process of gathering journal entry information from Prologue Accounts Payable. This course covers the initial setup of the Prologue Accounts Payable solution, vendor and voucher maintenance, vendor payment, and detailed accounts payable reporting. This course also covers the voiding process as well as reports related to daily transactions. Prerequisite: Completion of Prologue Application Administrator webinar courses. Learners who purchased access to the Prologue Accounts Payable Online Course should complete the course prior to attending the Prologue Accounts Payable class. Length: four to six hours Contact: rps.training@fiserv.com Prologue Fixed Assets (C) This interactive course introduces Prologue Fixed Assets from Fiserv to fixed assets end users. Participants receive hands-on guidance and practice on how to create and maintain fixed assets, process depreciation and run detail reports for internal and tax books. They will also create entries that are posted to their general ledger. This course covers the initial setup of the Prologue Fixed Assets software, fixed assets input, asset classifications, depreciation processing and fixed assets reporting. Completion of Prologue Application Administrator webinar courses. Learners who purchased access to the Prologue Fixed Assets Online Course should complete the course prior to attending the Prologue Fixed Assets class. 7

CPE Credits: 8 Length: one day Date/Location: July 11 and 25 Aug 8 Aug 22 Phoenix, GA Sept 12 Sept 26 Phoenix, AZ Oct 10 and 24 Nov 7 and 21 Dec 12 Phoenix, AZ Prologue Fixed Assets Online Course (O) This self-paced course introduces Prologue Fixed Assets to fixed assets end users. You will learn how to create an asset, classify assets, run depreciation, transfer and dispose of assets, create general ledger entries and create reports. In addition, this course reviews the initial setup of the Prologue Fixed Assets module. Learners have six-month access once they begin the course. Length: four to six hours Contact: rps.training@fiserv.com Prologue General Ledger (C) This two-day course provides an in-depth overview of the key functions and features of the Prologue General Ledger from Fiserv. The system maintains your general ledger accounts, transactions, balances and sub ledger balancing. It provides accurate financial reporting to help support business needs. It maintains an unlimited number of years of transaction and budget history to help you analyze trends, and make better business decisions. This course targets those who operate the Prologue General Ledger system on a daily and monthly basis. Focus Areas: System administration including managing users and security access, and defining standard configurations for an existing or new system setup Maintaining the general ledger chart of accounts Importing and exporting transaction and budget information including sub ledger balancing Maintaining and processing accrual, prepaid and elimination transactions Creating and posting journal entries Maintaining the posting processes that include batch and real-time posting Daily/monthly maintenance and processing using unattended processing Comprehensive reporting using system generated reports Introduction to creating and generating financial reports using the financial report designer functionality within Prologue General Ledger CPE Credits: 16 Length: two days Date/Location: July 16-17 Phoenix, AZ July 30-31 Aug 13-14 and 27-28 Sept 17-18 Oct 1-2 and 16-17 Oct 29-30 Phoenix, AZ Nov 12-13 Dec 3-4 and 17-18 Price: $1,000 Prologue General Ledger Financial Reports (C) This one-day course provides an in-depth hands-on review of the financial report designer component within the Prologue General Ledger. This tool enables users to reconcile data, analyze trends, and effectively make better decisions. This course targets those who create and maintain financial reports within the Prologue General Ledger module. Bring a sample financial report to this session and learn how to recreate it in class. The instructor reviews and assists attendees in creating, formatting, and maintaining row, column and entity templates. Learners should understand the following elements within Prologue General Ledger: Application navigation Chart of account segment structure and maintenance Account balances (month-end, net activity, averages, budget amounts) Fiscal year and periods 8

CPE Credits: 8 Length: one day Date/Location: July 18 Phoenix, GA Aug 1 and 15 Aug 29 Sept 19 Oct 3 and 18 Oct 31 Phoenix, GA Nov 14 Dec 5 and 19 Prologue Financial Reports Basic, Instructor Led Group Webinar (W) Prologue financial reports allow you to create an unlimited number of financial reports, which foster better decision-making. The instructor provides an introduction to financial report designer. Attendees will learn how to navigate this module. During this session, attendees will also learn the fundamentals of report writing; how to create, format and maintain Prologue Financial Reports, this includes managing row, column and entity templates. This webinar targets users who create and maintain financial reports within the Prologue General Ledger. You must have the application installed and some experience using the application. Length: three hours Date: July 17 Aug 21 Sept 18 Oct 16 Nov 12 Dec 11 Price: $450 Prologue Financial Reports Advanced Custom Webinar In this webinar, we use your institution s data to demonstrate advanced reporting features. Prologue Financial Reports allows you to create an unlimited number of financial reports. During the webinar you will review and learn how to construct key regulatory and financial reports. The instructor also reviews how to create and maintain account groups, report groups and tips on using report configurations. Participants must have minimum one-year experience using financial reports and know how to format reports and create report templates. A basic understanding of navigation using the financial report designer is required. Audience: This webinar is designed for experienced users; individuals who create and maintain financial reports within the Prologue General Ledger module. Length: Date: Price: One session, two-hours Instructor will contact you within five days to schedule your custom session $750, include up to three participants with one registration To access our Learning Center and register for training, go to http://fiserv.maplelearn.com. 9

Cancellation Policy Cancellations made fewer than 14-days prior to the first day of the courses and five-days prior to the first day of the webinars are subject to a 50 percent cancellation fee. Confirmed participants who do not attend their scheduled sessions are liable for a 50 percent cancellation fee. You may make substitutions at any time. Fiserv reserves the right to cancel a scheduled course with a 14-day notice and to cancel a scheduled webinar with a five-day notice to registrants. If a course or webinar is canceled for any reason, Fiserv liability is limited to the fee only. Connect With Us For complaints and concerns regarding a program, contact our Training Administrator at 800-947-0047, or email rps.training@fiserv.com. To access our Learning Center and register for training, go to http://fiserv.maplelearn.com. Extension of CPE Credits Fiserv is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. Fiserv, Inc. 255 Fiserv Drive Brookfield WI 53045 800-872-7882 262-879-5322 getsolutions@fiserv.com www.fiserv.com 2013 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv is a registered trademark of Fiserv, Inc. Other products referenced in this material may be trademarks or registered trademarks of their respective companies. 630-13-16480 TR 05/13