Imprint European Information Technology Observatory Publisher Bitkom Research GmbH Albrechtstraße 10, 10117 Berlin, Germany Register of companies: Amtsgericht Charlottenburg HRB 87370 B Managing Director: Dr. Axel Pols Phone: +49.30.27576-560 Fax: +49.30.27576-51560 Internet: www.bitkom-research.de EITO Sponsors Deutsche Telekom AG KPMG AG Telecom Italia S.p.A. With the support of: European Commission, DG Connect, DG Enterprise and Industry OECD, Directorate for Science, Technology and Industry Research Partners The EITO Report 2014/15 UPDATE was jointly prepared by IDC and the EITO Task Force on the basis of the information available as of November 2014. EITO Task Force Enrico Barella (Telecom Italia) Antonio Cimorra (AMETIC) Diane Dufoix (AFDEL) Dana Eleftheriadou (EU Commission) Andreas Fier (Deutsche Telekom AG) Carrie Hartnell (techuk) Petar Indovski (MASIT) Pierre Muckly (SWICO) Jonathan Murray (DIGITALEUROPE) Axel Pols (BITKOM e.v.), Chairman Taylor Reynolds (OECD) Loïc Rivière (AFDEL) Tiziano Rognone (ANITEC) Yannis Sirros (SEPE) Patrick Slaets (AGORIA) Myriam Vassiliadou (SEPE) Bruno Wallraf (KPMG) Verena Weber (OECD) Balázs Zörényi (EU Commission) EITO Project Management Franz Grimm Katja Hampe Copyright note Text, data, and tables/figures included in the EITO reports are subject to copyright law and must not be published without written permission of Bitkom Research. All excerpts of text, data, tables and figures rightfully used by third parties shall mention in a manner clearly visible for the reader the source of the publication and the year of appearance. If you wish to quote from this report, please provide us with a sample of the intended use of the information by e-mail to service@eito.com. This will enable us to ensure accuracy, currentness and the proper context. Layout and Graphics Astrid Scheibe Editorial Support Bartlomiej Kowalik EITO in collaboration with IDC November 2014 Page 2
The EITO project is sponsored by following companies and organizations (Gold sponsors): Deutsche Telekom AG www.telekom.de Telecom Italia S.p.A. www.telecomitalia.it KPMG Deutsche Treuhand-Gesellschaft Aktiengesellschaft, Wirtschaftsprüfungsgesellschaft www.kpmg.com EITO in collaboration with IDC November 2014 Page 3
The EITO reports are prepared and distributed in cooperation with our partner organizations across Europe Afdel (France) L Association Française Des Éditeurs De Logiciels www.afdel.fr AGORIA (Belgium) Belgium Federation for the technology industry www.agoria.be AMETIC (Spain) Asociación multisectorial de empresas de la electrónica, las tecnologías de la información y la tecomunicación, de las telecomunicaciones y de los contenidos digitales www.ametic.es ANITEC (Italy) Associazione Nazionale Industrie Informatica, Telecomunicazioni ed Elettronica di Consumo www.associazioneanitec.it BITKOM (Germany) Bundesverband Informationswirtschaft, Telekommunikation und neue Medien www.bitkom.org DIGITALEUROPE European umbrella organization for the digital technology industry www.digitaleurope.org MASIT (Macedonia) Macedonian ICT chamber of commerce www.masit.org.mk SEPE (Greece) Federation of Hellenic Information Technology & Communications Enterprises www.sepe.gr SWICO (Switzerland) Schweizerischer Wirtschaftsverband der Anbieter von Informations-, Kommunikations- und Organisationstechnik www.swico.ch techuk (United Kingdom) Information Technology Telecommunications & Electronics Association www.techuk.org EITO in collaboration with IDC November 2014 Page 4
1.5 France Table 11: France, ICT market value (in million) 2011 2012 2013 2014 2015 2012/11 2013/12 2014/13 2015/14 Total ICT Total IT Total Telecommunications IT equipment Servers Storage Workstations PCs Portable PCs Netbooks Desktop PCs Tablet PC Multifunction Printers Other IT equipment IT & business services Projects Outsourcing (excl. BPO) Support & Deploy Business Consulting & BPO Software System Infrastruct. Softw. Application D&D Applications Telecom equipment Mobile phones Smartphones Fixed IP phones Ethernet (LAN) switches IP PBX Voice switching equipmt. WAN equipment WLAN equipment Wireline access infrastruct. Mobile infrastructure Transmission equipment EITO in collaboration with IDC November 2014 Page 22
2011 2012 2013 2014 2015 2012/11 2013/12 2014/13 2015/14 Other Telco equipment Telecommunications Serv. Fixed voice telephony Business data services Internet access & services Mobile voice telephony Mobile data services Data and forecasts are based on information available as of November 2014 EITO in collaboration with IDC Table 12: France, ICT unit shipments, CAPEX, subscribers Unit shipments (thousand) IT equipment Servers Workstations PCs Portable PCs Netbooks Desktop PCs Tablet PC Multifunction printers Telecom equipment Mobile phone sales, units of which smartphones CAPEX (in million) Wireline CAPEX spending Mobile CAPEX spending No. of subscrb. (thousand) Mobile Broadband ADSL Cable modem FTTx (other broadband) 2G 3G VoIP 2011 2012 2013 2014 2015 2012/11 2013/12 Data and forecasts are based on information available as of November 2014 EITO in collaboration with IDC 2014/13 2015/14 EITO in collaboration with IDC November 2014 Page 23