INDEX DISCOUNT CALLING PACKAGES A. ACTIVE PROGRAMS OF RESIDENTIAL CUSTOMERS... 4 1. COSMOTE Home Double Play 4 S (12 month commitment)... 4 2. COSMOTE Home Double Play 4 M (12 month commitment)... 4 3. COSMOTE Home Double Play 4 L (12 month commitment)... 5 4. COSMOTE Home Double Play 4 XL (12 month commitment)... 5 5. COSMOTE Home Double Play 4 S (18 month commitment)... 5 6. COSMOTE Home Double Play 4 M (18 month commitment)... 6 7. COSMOTE Home Double Play 24 S (12 month commitment)... 6 8. COSMOTE Home Double Play 24 M (12 month commitment)... 7 9. COSMOTE Home Double Play 24 L (12 month commitment)... 7 10. COSMOTE Home Double Play 24 XL (12 month commitment)... 8 11. COSMOTE Home Double Play 24 XL (12 month commitment)... 8 12. COSMOTE Home Double Play 24 S (18 month commitment)... 9 13. COSMOTE Home Double Play 24 M (18 month commitment)... 9 14. COSMOTE Home Double Play 24 L (18 month commitment)... 10 15. COSMOTE Home Double Play 24 XL (18 month commitment)... 10 16. COSMOTE Home Double Play 30 L (12 month commitment)... 11 17. COSMOTE Home Double Play 30 XL (12 month Commitment)... 11 18. COSMOTE Home Double Play 30 XL (12 month Commitment)... 11 19. COSMOTE Home Double Play 50 L (12 month commitment)... 12 20. COSMOTE Home Double Play 50 XL (12 month commitment)... 12 21. COSMOTE Home Double Play 50 XL (12 month commitment)... 13 22. COSMOTE Home Double Play 30 L (18 month commitment)... 13 23. COSMOTE Home Double Play 30 XL (18 month commitment)... 14 24. COSMOTE Home Double Play 50 L (18 month commitment)... 14 25. COSMOTE Home Double Play 50 XL (18 month commitment)... 14 26. COSMOTE Home Telephony L (12 month commitment)... 15 27. COSMOTE Home Telephony XL (12 month commitment)... 15 28. COSMOTE Home Telephont M280 (12 month commitment)... 16 29. COSMOTE Home Telephony L (18 month commitment)... 16 30. COSMOTE Home Telephony XL (18 month commitment)... 17 31. COSMOTE Home Telephony M 280 (18 month commitment)... 17 32. COSMOTE Home Telephony M 60 (12-18 month commitment)... 17 33. COSMOTE Home International 30 Countries... 18 34. COSMOTE Home International Albania... 18 35. COSMOTE Home International 6 Countries... 19 36. COSMOTE Multi ISDN... 19 37. COSMOTE Home FOR PENSIONERS (free of charge)... 19 38. COSMOTE Home Telephony FOR YOUR COUNTRY HOME... 19 39. COSMOTE Home Telephony FOR YOUR COUNTRY HOME AND WEEKENDS... 19 40. COSMOTE Home Inetrnet FOR YOUR COUNTRY HOME and COSMOTE Home Internet FOR YOUR COUNTRY HOME AND WEEKENDS (at 4 & 24 Mbps)... 19 41. COSMOTE Home Mobile... 20 B. INACTIVE PROGRAMS OF RESIDENTIAL CUSTOMERS... 21 1. OTE FLAT RATE PROGRAMS FOR RESIDENTIAL CUSTOMERS(GROUP 1)... 21 2. NATIONWIDE 120 & 240 (GROUP 2)... 21 3. CONN-X TALK... 21 4. OTE TALK... 22 5. 1-2-3 Favorite Numbers... 22 6. OTE Mobile... 22 7. 60 Free Minutes per Month for Fixed to Mobile... 22 8. Anytime + 60 Mobile... 23 9. Anytime + 60 Mobile (offer 4+8)... 23 10. Anytime GR (offer 6+6)... 23 11. Nationwide and Mobile 165 (150+15)... 24 12. OTE Economy 165 (150+15) (offer 4+8)... 24 Services are provided by OTE S.A. 1/08/2016
13. Nationwide 180... 25 14. Nationwide and Mobile 300... 25 15. Nationwide and Mobile 300 (250+50)... 25 16. OTE Economy 300 (250+50) (offer 4+8)... 26 17. DP2... 26 18. DP2 (offer 4+8)... 27 19. DP24... 27 20. DP24 new... 27 21. DP24 (offer 4+8)... 28 22. OTE Double Play 2 Unlimited (offer 6+6)... 28 23. OTE Double Play 24 Unlimited (offer 6+6)... 29 24. Nationwide and Mobile 200 with Conn-X... 29 25. Nationwide and Mobile 200 with Conn-X (offer 4+8)... 30 26. Nationwide and Mobile 300 with Conn-X... 30 27. Nationwide and Mobile 300 with Conn-X (offer 4+8)... 30 28. OTE Double Play 2 Basic (offer 6+6)... 31 29. OTE Double Play 2 Basic (offer 6+6)... 31 30. OTE Double Play 2 Unlimited (offer 6+6)... 32 31. OTE Double Play 24 Unlimited (offer 6+6)... 32 32. OTE Double Play 24 Unlimited (offer 6+6)... 32 33. OTE Double Play 24 Unlimited PLUS (offer 6+6)... 33 34. OTE Unlimited (offer 6+6)... 33 35. OTE Unlimited PLUS (offer 6+6)... 34 36. COSMOTE Home Telephony M240 (210+30) (offer 6+6)... 34 37. OTE Double Play 2 Unlimited (offer 6+6)... 35 38. OTE Double Play 2 Unlimited PLUS (offer 6+6)... 35 39. OTE Double Play 2 Economy (offer 6+6)... 35 40. OTE Double Play VDSL 30 Unlimited (offer 6+6)... 36 41. OTE Double Play VDSL 30 Unlimited PLUS (offer 6+6)... 36 42. OTE Double Play VDSL 50 Unlimited (offer 6+6)... 37 43. OTE Double Play VDSL 50 Unlimited PLUS (offer 6+6)... 37 44. OTE Double Play 24 Economy (offer 6+6)... 38 45. OTE Double Play 4 Unlimited (offer 6+6)... 38 46. OTE Double Play 4 Unlimited PLUS (offer 6+6)... 39 47. COSMOTE Home Double Play 4 L (12 month commitment)... 39 48. COSMOTE Home Double Play 4 L (18 month commitment)... 39 49. COSMOTE Home Double Play 4 XL (12 month commitment)... 40 50. COSMOTE Home Double Play 4 XL (18 month commitment)... 40 51. OTE Double Play 24 Unlimited (offer 6+6)... 41 52. OTE Double Play 24 Unlimited PLUS (offer 6+6)... 41 53. OTE Double Play 4 Economy (offer 6+6)... 42 54. OTE Double Play 24 Economy (offer 6+6)... 42 55. OTE Double Play VDSL 30 Unlimited (offer 6+6)... 43 56. OTE Double Play VDSL 30 Unlimited PLUS (offer 6+6)... 43 57. OTE Double Play VDSL 50 Unlimited (offer 6+6)... 44 58. OTE Double Play VDSL 50 Unlimited PLUS (offer 6+6)... 44 59. OTE Double Play 4 Basic (offer 6+6)... 44 60. OTE Unlimited (offer 6+6)... 45 61. OTE Unlimited PLUS (offer 4+8)... 45 62. OTE Unlimited PLUS (offer 6+6)... 46 63. COSMOTE Home Telephony M 240 (210+30) (offer 6+6)... 46 64. FOR YOUR COUNTRY HOME with OTE ADSL and FOR YOUR COUNTRY HOME AND WEEKENDS with OTE ADSL (at 2 Mbps)... 47 65. Free Talk Time for dial-up calls to Ready2Surf... 47 66. COSMOTE Home International... 48 A. BUSINESS VOICE SERVICES... 49 ACTIVE PROGRAMS... 49 1. DISCOUNT PACKAGES FOR BUSINESS TELEPHONY... 49 1.1 Telephony Corporate... 49 1.2 Telephony Corporate Plus... 50 2. BUSINESS ADD ON PROGRAMS... 51 Services are provided by OTE S.A. 1/08/2016 2
2.1 COSMOTE Business Telephony to Mobile 150, 300, 600, 1.000, 2.000... 51 2.2 COSMOTE Business Telephony Total Discount International... 52 2.3 COSMOTE Business Telephony Discount for 6/12/18 countries... 53 2.4 COSMOTE Business Telephony International 600... 54 3. COSMOTE BUSINESS TELEPHONY... 55 3.1 COSMOTE Business Telephony 2.000 (18 month commitment)... 55 INACTIVE PROGRAMS (NOT OFFERED TO NEW CUSTOMERS)... 56 1. OTE Business Call for large corporations... 56 2. OTE Business Call for corporations (per customer)... 57 3. OTE Business Call for small & medium businesses... 58 4. OTE business (subscription 3 per line) (3.72 with vat 24%]... 59 5. OTE business Plus (subscription 50 [62.00 with vat 24%] per customer)... 60 6. OTE Business Prepaid packages Local Long Distance Calls... 60 7. OTE Business Prepaid packages 4500-15000... 61 8. OTE Business Prepaid Packages (2-8 Connections)... 62 9. COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls (offer 6+6)... 63 10. COSMOTE Business Telephony 4.500 / 15.000 (including Mobile)... 64 11. COSMOTE Business Telephony 300 (offer 6+6)... 65 12. COSMOTE Business Telephony 2.000 (offer 6+6)... 66 13. COSMOTE Business Telephony 300 (18 month commitment)... 67 14. COSMOTE Business Telephony 2.000 (18 month commitment)... 68 15. COSMOTE Business Telephony International 50 / 100 / 200... 69 B. COSMOTE BUSINESS DOUBLE PLAY... 70 ACTIVE PROGRAMS... 70 1. Double Play 24 Economy (18 month commitment)... 70 2. Double Play (18 month commitment)... 71 INACTIVE PROGRAMS (NOT OFFERED TO NEW CUSTOMERS)... 74 1. ΟΤΕ Business Double Play (1-4 lines)... 74 3. ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls... 76 4. Double Play (offer 6+6)... 78 5. Double Play Economy (offer 6+6)... 80 6. Double Play (offer 6+6)... 82 7. Double Play Economy (18 month commitment)... 85 8. Double Play (18 month commitment)... 86 C. BUSINESS SOLUTIONS... 89 ACTIVE PROGRAMS... 89 1. COSMΟΤΕ BUSINESS TELEPHONY INTERNET / VPN... 89 Services are provided by OTE S.A. 1/08/2016 3
A. ACTIVE PROGRAMS OF RESIDENTIAL CUSTOMERS 1. COSMOTE Home Double Play 4 S (12 month commitment) This program offers unlimited broadband connection at 4 Mbps. The monthly fee is 20,244 (VAT excluded) or 25,10 (VAT 24% included). The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental and the broadband connection at 4 Mbps. For customers with landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for local and long distance are charged per minute at the rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of COSMOTE Home Double Play Basic 4 S, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. 2. COSMOTE Home Double Play 4 M (12 month commitment) This program offers residential customers of Landlines, 250 minutes of national telephony within and outside OTE network and unlimited broadband connection at 4 Mbps. The monthly fee is 21,870 (VAT excluded) or 27,12 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current onthly charge of the Landline rental fee, the usage of 250 minutes of national calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) will be charged. Services are provided by OTE S.A. 1/08/2016 4
3. COSMOTE Home Double Play 4 L (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. The monthly fee is 27,56 (VAT excluded) or 34,18 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 4 L, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) will be charged. 4. COSMOTE Home Double Play 4 XL (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 150 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. The monthly fee is 30,81 (VAT excluded) or 38,21 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 150 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 4 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) will be charged. 5. COSMOTE Home Double Play 4 S (18 month commitment) This program offers unlimited broadband connection at 4 Mbps. The monthly fee for the first 18 months is 17,805 (VAT excluded) or 22,08 (VAT 24% included) and for the remaining months the regular monthly fee of 20,244 (VAT excluded) or 25,10 (VAT 24% included) is applied. Services are provided by OTE S.A. 1/08/2016 5
The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for local and long distance are charged per minute at the rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of COSMOTE Home Double Play 4 S, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 81,301 (VAT excluded) or 100,81 (VAT 24% included) is charged. 6. COSMOTE Home Double Play 4 M (18 month commitment) This program offers residential customers of Landlines, 250 minutes of national telephony within and outside OTE network and unlimited broadband connection at 4 Mbps. The monthly fee for the first 18 months is 20,244 (VAT excluded) or 25,10 (VAT 24% included) and for the remaining months the regular monthly fee of 21,870 (VAT excluded) or 27,12 (VAT 24% included) is applied. The program charge will appear separately in the customer bill and will include the current monthly charge of Landlines rental fee, the usage of 250 minutes of national calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of the program above, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 81,301 (VAT excluded) or 100,81 (VAT 24% included) will be charged. 7. COSMOTE Home Double Play 24 S (12 month commitment) This program offers unlimited broadband connection at 24 Mbps. The monthly fee is 23,496 (VAT excluded) or 29,14 (VAT 24% included). The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental and the broadband connection at 24 Mbps. Services are provided by OTE S.A. 1/08/2016 6
For customers with Landline with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landline with 2 channels DDI line the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for local and long distance are charged per minute at the rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of COSMOTE Home Double Play 24 S, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. 8. COSMOTE Home Double Play 24 M (12 month commitment) This program offers residential customers of Landlines, 250 minutes of national telephony within 30 free minutes for fixed to mobile as well as unlimited broadband connection at at 24 Mbps. The monthly fee is 26,748 (VAT excluded) or 33,17 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 250 minutes of national calls and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landline with 2 channels DDI line the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). After the completion of the prepaid time of 30 minutes,calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) will be charged. 9. COSMOTE Home Double Play 24 L (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee is 30,813 (VAT excluded) or 38,21 (VAT 24% included). The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Landline with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Services are provided by OTE S.A. 1/08/2016 7
Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). After the completion of the prepaid time of 30 minutes,calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 24L, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 10. COSMOTE Home Double Play 24 XL (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 360 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee is 34,065 (VAT excluded) or 42,24 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landlines rental fee, unlimited telephony for local and long distance calls, 360 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Lanlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home OTE Double Play 24 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 11. COSMOTE Home Double Play 24 XL (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 500 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee is 35,37 (VAT excluded) or 43,85 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landlines rental fee, unlimited telephony for local and long distance calls, 500 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Lanlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home OTE Double Play 24 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the Services are provided by OTE S.A. 1/08/2016 8
expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 12. COSMOTE Home Double Play 24 S (18 month commitment) This program offers unlimited broadband connection at 24 Mbps. The monthly fee for the first 18 months is 21,870 (VAT excluded) or 27,12 (VAT 24% included) and for the remaining months the regular monthly fee of 23,496 (VAT excluded) or 29,14 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for local and long distance are charged per minute at the rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of COSMOTE Home Double Play 24 S, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 81,301 (VAT excluded) or 100,81 (VAT 24% included) is charged. 13. COSMOTE Home Double Play 24 M (18 month commitment) This program offers residential customers of Landlines, 250 minutes of national telephony within and outside OTE network, 30 free minutes for fixed to mobile and unlimited broadband connection at 24 Mbps. The monthly fee for the first 18 months is 25,122 (VAT excluded) or 31,15 (VAT 24% included) and for the remaining months the regular monthly fee of 26,748 (VAT excluded) or 33,17 (VAT 24% included) is applied. The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 250 minutes of national calls, 30 free minutes for fixed to mobile and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI line the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Calls to mobile after the completion of 30 minutes will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute for the provision of the program above, the customer is engaged for 18 months, by signing a contract. In Services are provided by OTE S.A. 1/08/2016 9
case of withdrawal before the expiration of the 18 month period, a de-activation fee of 81,301 (VAT excluded) or 100,81 (VAT 24% included) will be charged. 14. COSMOTE Home Double Play 24 L (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 18 months is 29,187 (VAT excluded) or 36,19 (VAT 24% included) and for the remaining months the regular monthly fee of 30,813 (VAT excluded) or 38,21 (VAT 24% included) is applied. The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 24 L, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 101,626 (VAT excluded) or 126,02 (VAT 24% included) will be charged. 15. COSMOTE Home Double Play 24 XL (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 360 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 18 months is 32,439 (VAT excluded) or 40,22 (VAT 24% included) and for the remaining months the regular monthly fee of 34,065 (VAT excluded) or 42,24 (VAT 24% included) is applied. The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 360 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 24 XL, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 101,626 (VAT excluded) or 126,02 (VAT 24% included) will be charged. Services are provided by OTE S.A. 1/08/2016 10
16. COSMOTE Home Double Play 30 L (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee is 34,065 (VAT excluded) or 42,24 (VAT 24% included). The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 30 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI line the corresponding monthly fee increases by 6,171 or 7,69 (VAT 24% included). After the completion of the prepaid time of 30 minutes,calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30L, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 17. COSMOTE Home Double Play 30 XL (12 month Commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 360 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee is 37,317 (VAT excluded) or 46,27 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 360 minutes of fixed to mobile calls and the broadband connection at 30 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 18. COSMOTE Home Double Play 30 XL (12 month Commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 500 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee is 38,62 (VAT excluded) or 47,89 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and Services are provided by OTE S.A. 1/08/2016 11
long distance calls, 500 connection at 30 Mbps. minutes of fixed to mobile calls and the broadband For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 19. COSMOTE Home Double Play 50 L (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. The monthly fee is 38,130 (VAT excluded) or 47,28 (VAT 24% included). The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 50 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). After the completion of the prepaid time of 30 minutes,calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 50 L, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 20. COSMOTE Home Double Play 50 XL (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 360 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. The monthly fee is 41,382 (VAT excluded) or 51,31 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 360 minutes of fixed to mobile calls and the broadband connection at 50 Mbps. For customers with Landlines with 2 channels the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the Services are provided by OTE S.A. 1/08/2016 12
rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 21. COSMOTE Home Double Play 50 XL (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 500 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. The monthly fee is 42,68 (VAT excluded) or 52,93 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 500 minutes of fixed to mobile calls and the broadband connection at 50 Mbps. For customers with Landlines with 2 channels the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 22. COSMOTE Home Double Play 30 L (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee for the first 18 months is 32,439 (VAT excluded) or 40,22 (VAT 24% included) and for the remaining months the regular monthly fee of 34,065 (VAT excluded) or 42,24 (VAT 24% included) is applied. The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 30 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). After the completion of the prepaid time of 30 minutes,calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30 L, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 101,626 (VAT excluded) or 126,02 (VAT 24% included) will be charged. Services are provided by OTE S.A. 1/08/2016 13
23. COSMOTE Home Double Play 30 XL (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 360 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee for the first 18 months is 35,691 (VAT excluded) or 44,26 (VAT 24% included) and for the remaining months the regular monthly fee of 37,317 (VAT excluded) or 46,27 (VAT 24% included) is applied. The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 360 minutes of fixed to mobile calls and the broadband connection at 30 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 30 XL, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 101,626 (VAT excluded) or 125,02 (VAT 24% included) will be charged. 24. COSMOTE Home Double Play 50 L (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. The monthly fee for the first 18 months is 36,504 (VAT excluded) or 45,26 (VAT 24% included) and for the remaining months the regular monthly fee of 38,130 (VAT excluded) or 47,28 (VAT 24% included) is applied. The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 50 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). After the completion of the prepaid time of 30 minutes,calls fixed to mobile will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 50 L, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 101,626 (VAT excluded) or 126,02 (VAT 24% included) will be charged. 25. COSMOTE Home Double Play 50 XL (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 360 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. Services are provided by OTE S.A. 1/08/2016 14
The monthly fee for the first 18 months is 39,756 (VAT excluded) or 49,30 (VAT 24% included) and for the remaining months the regular monthly fee of 41,382 (VAT excluded) or 51,31 (VAT 24% included) is applied. The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 360 minutes of fixed to mobile calls and the broadband connection at 50 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 50 XL, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 101,626 (VAT excluded) or 126,02 (VAT 24% included) will be charged. 26. COSMOTE Home Telephony L (12 month commitment) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network. The monthly fee is 19,431 (VAT excluded) or 24,09 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Calls for fixed to mobile are calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,911 (VAT excluded) or 70,57 (VAT 24% included) is charged. 27. COSMOTE Home Telephony XL (12 month commitment) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network and 150 free minutes per month for fixed to mobile calls (all mobile companies). The monthly fee is 24,309 (VAT excluded) or 30,14 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 150 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For customers with, Landlines with 2 channels the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landlines Services are provided by OTE S.A. 1/08/2016 15
with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,911 (VAT excluded) or 70,57 (VAT 24% included) is charged. 28. COSMOTE Home Telephont M280 (12 month commitment) This program offers customers of Landlines, 250 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies). The monthly fee is 17,805 (VAT excluded) or 22,08 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 250 minutes of national calls and 30 minutes of fixed to mobile calls. Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at 0,04878 (VAT excluded) or 0,0605 (VAT 24% included). Calls to mobile after the completion of 30 minutes will be charged per minute 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 40,650 (VAT excluded) or 50,41 (VAT 24% included) is charged. 29. COSMOTE Home Telephony L (18 month commitment) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network. The monthly fee for the first 18 months is 17,805 (VAT excluded) or 22,08 (VAT 24% included) and for the remaining months the regular monthly fee of 19,431 (VAT excluded) or 24,09 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Calls for fixed to mobile are calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. Services are provided by OTE S.A. 1/08/2016 16
30. COSMOTE Home Telephony XL (18 month commitment) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network and 150 free minutes per month for fixed to mobile calls (all mobile companies). The monthly fee for the first 18 months is 22,683 (VAT excluded) or 28,13 (VAT 24% included) and for the remaining months the regular monthly fee of 24,309 (VAT excluded) or 30,14 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 150 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. 31. COSMOTE Home Telephony M 280 (18 month commitment) This program offers customers of Landlines, 250 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies). The monthly fee for the first 18 months is 16,179 (VAT excluded) or 20,06 (VAT 24% included) and for the remaining months the regular monthly fee of 17,805 (VAT excluded) or 22,08 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 250 minutes of national calls and 30 minutes of fixed to mobile calls. Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at 0,04878 (VAT excluded) or 0,0605 (VAT 24% included). Calls to mobile after the completion of 30 minutes will be charged per minute 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 52,846 (VAT excluded) or 65,53 (VAT 24% included) is charged. 32. COSMOTE Home Telephony M 60 (12-18 month commitment) This program offers customers of Landlines, 60 minutes of national telephony within and outside OTE network. The monthly fee is 12,927 (VAT excluded) or 16,03 (VAT 24% included). Services are provided by OTE S.A. 1/08/2016 17
The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 60 minutes of national calls. Prepaid time consumption to fixed will be calculated per minute. After the completion of the prepaid time of 60 minutes, all local and long distance calls within and outside OTE network will be charged per minute at 0,04878 (VAT excluded) or 0,0605 (VAT 24% included). Calls to mobile will be charged per minute 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 or 18 months, by signing a contract. In case of withdrawal before the expiration of the 12 or 18 month period, a de-activation fee of 32,520 (VAT excluded) or 40,32 (VAT 24% included) is charged. *The above rate is higher than the nominal pricelist rate. 33. COSMOTE Home International 30 Countries OTE provides residential customers with limited international telephony package to fixed & mobile destinations in 30 countries (with exceptions). The monthly charge is 4,878 (VAT excluded) or 6,05 (VAT 24% included). The 30 countries are: Australia, Austria, Belgium, France, Denmark, United Kingdom, U.S.A., Japan, Spain, Canada, China, Croatia, Cyprus, Germany, Hungary, Iceland, Ireland, Italy, Luxemburg, Norway, Netherlands, Poland, Portugal. Romania, Slovakia, Slovenia, Sweden, Turkey, Czech. Republic, Finland. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 16,23 (VAT excluded) or 20,13 (VAT 24% included) is charged. The program offers 300 minutes for fixed international calls & 100 minutes of mobile international calls for the 30 above mentioned countries. The time consumtion rate is per second. After the consumption of international calls to fixed & mobile destinations of 30 countries, will be charged according to internaional calling tariffs. 34. COSMOTE Home International Albania OTE provides residential customers with limited international telephony package to fixed & mobile destinations in Albania (with exceptions)the monthly charge is 6,504 (VAT excluded) or 8,06 (VAT 24% included). For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 16,23 (VAT excluded) or 20,13 (VAT 24% included) is charged. The program offers 120 minutes for fixed international calls & 100 minutes of mobile international calls to Albania. The time consumtion rate is per second. After the consumption of international calls to fixed & mobile destinations of Albania, will be charged according to internaional calling tariffs. Services are provided by OTE S.A. 1/08/2016 18
35. COSMOTE Home International 6 Countries OTE provides residential customers with limited international telephony package to fixed & mobile destinations in 30 countries (with exceptions). The monthly charge is 4,878 (VAT excluded) or 6,05 (VAT 24% included). The 6 countries are: Bulgaria, Serbia, Russia, Ukraine, Georgia, F.Y.R.O.M. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 16,23 (VAT excluded) or 20,13 (VAT 24% included) is charged. The program offers 180 minutes for fixed international calls & 60 minutes of mobile international calls for the 6 above mentioned countries. The time consumtion rate is per second. After the consumption of international calls to fixed & mobile destinations of 30 countries, will be charged according to internaional calling tariffs. 36. COSMOTE Multi ISDN The customer of a Landline with 2 channels connection can have 3 additional MSN numbers. The charge is 1,50 or 1,86 with VAT 24% per month. 37. COSMOTE Home FOR PENSIONERS (free of charge) Pensioners more than 65 years old can have discount up to 1,00 or 1,24 with VAT 24% per month for local calls and up to 0,50 or 0,63 with VAT 24% per month for long distance calls. 38. COSMOTE Home Telephony FOR YOUR COUNTRY HOME This program applies to a secondary or countryside residence (Landline only). 1. Operation time of a fixed line belonging to this program is limited to 6 months per year as follows: from 15/12 to 15/1 of the forthcoming year 15 days before and 15 days after Easter from 1/6 to 30/9 in a yearly basis The corresponding fixed monthly charge of Landlines belonging to this program is analogous to the months of operation (i.e.6 months) of the Landline. 2. If the customer deactivates the program earlier than the 12 month engagement period a deactivation fee equal to all the remaining fixed monthly rental fee is applied. 39. COSMOTE Home Telephony FOR YOUR COUNTRY HOME AND WEEKENDS This add-on program to COSMOTE Home Telephony For your Country Home offers additional operation of the Landline connection for all the weekends of the year that do not belong to the above-mentioned 6 month period. This includes any bank holiday that precedes or follows the weekend too. This is offered with an extra charge of 2,125 per month (2,64 VAT 24% included). If the customer deactivates the program earlier than the 12 month engagement period a deactivation fee equal to all the remaining fixed monthly extra fee is applied. 40. COSMOTE Home Inetrnet FOR YOUR COUNTRY HOME and COSMOTE Home Internet FOR YOUR COUNTRY HOME AND WEEKENDS (at 4 & 24 Mbps) 1. Programs COSMOTE Home Internet For your Country Home and COSMOTE Home Internet For your Country Home and Weekends, offer broadband connection to customers with programs COSMOTE Home telephony For your Services are provided by OTE S.A. 1/08/2016 19
Country Home and COSMOTE Home Telephony For your Country Home and Weekends respectively. 2. These programs are provided only to customers of Landlines who have or intend to have programs COSMOTE Home Telephony For your Country Home and COSMOTE Home Telephony For your Country Home and Weekends. 3. The validity period of COSMOTE Home internet For your Country Home, when combined with COSMOTE Home Telephony For your Country Home, coincides with the validity period of COSMOTE Home Telephony For your Country Home and is offered for 6 months in total. In more detail it is provided: from 15/12 to 15/1 of the forthcoming year 15 days before and 15 days after Easter from 1/6 to 30/9 in a yearly basis. The validity period of COSMOTE Home Internet For your Country Home and Weekends, when combined with COSMOTE Home telephony For your Country Home and Weekends, on top of the above 6 month period, includes all the remaining weekends that are not part of the program COSMOTE Home Telephony For your Country Home. This includes any bank holiday that precedes or follows the weekend too. 4. Broadband connection is provided at 4 Mbps and 24 Mbps speed and a 12 month engagement to the program is mandatory. If the customer deactivates the program earlier than the 12 month engagement period a deactivation fee equal to all the remaining fixed monthly rental fee is applied. 5. Customer charge per month and per connection in a 12-month basis, is 7,138 (VAT excluded) or 8,85 (VAT 24% included) for program COSMOTE Home Internet 4 For your Country Home. Customer charge per month and per connection in a 12-month basis, is 9,455 (VAT excluded) or 11,72 (VAT 24% included) for program COSMOTE Home Internet 24 For your Country Home. Customer charge per month and per connection in a 12-month basis for program COSMOTE Home Internet 4 For your Country Home and Weekends, is 9,137 (VAT excluded) or 11,33 (VAT 24% included). Customer charge per month and per connection in a 12-month basis for program COSMOTE Home Internet 24 For your Country Home and Weekends, is 12,102 (VAT excluded) or 15,01 (VAT 24% included). 6. All the above charges concern conn- x broadband connection only and are on top of all other charges of corresponding monthly line rental fee, usage charges and rest connection charges. 41. COSMOTE Home Mobile COSMOTE Home Mobile offers pre-paid time to mobile numbers (of all national mobile operators). COSMOTE Home Mobile is offered as: Mobile 50: providing 50 minutes to mobile calls for 2,72 (VAT 24% included) per month. Mobile 90: providing 90 minutes to mobile calls for 4,64 (VAT 24% included) per month. Mobile 180: providing 180 minutes to mobile calls for 9,07 (VAT 24% included) per month. Mobile 360: providing 360 minutes to mobile calls for 17,95 (VAT 24% included) per month. Prepaid time consumption will be calculated per minute.after the completion of prepaid time, the charge for fixed to mobile will be accoding to the charge of fixed to mobile of the customer s basic telephony product. Services are provided by OTE S.A. 1/08/2016 20
B. INACTIVE PROGRAMS OF RESIDENTIAL CUSTOMERS 1. OTE FLAT RATE PROGRAMS FOR RESIDENTIAL CUSTOMERS(GROUP 1) For Both Local and Long Distance Calls NAME PRICE ( ) PER MONTH WITHOUT VAT PRICE ( )PER MONTH WITH VAT 24% TOTAL MINUTES PER MONTH Nationwide 480 11,597 14,38 480 Nationwide 600 14,285 17,71 600 Nationwide 720 16,387 20,32 720 Nationwide 900 20,168 25,01 900 Notes: 1. The prepaid time can be used for both local and long distance calls within and outside OTE network. 2. The rate of charging is per minute. 3. The customer can additionally use only OTE Discount Calling Plans for International Destinations. 4. The time exceeding the package time will be charged with the existing tariffs as local and long distance calls. 5. The packet is offered without any additional fee for the subscription. 2. NATIONWIDE 120 & 240 (GROUP 2) These packages include Local and National Long Distance Calls within and outside OTE network. NAME PRICE ( ) PER MONTH WITHOUT VAT PRICE ( ) PER MONTH WITH VAT 24% TOTAL MINUTES PER MONTH Nationwide 120 3,00 3,72 120 Nationwide 240 5,84 7,24 240 Notes: o The prepaid time can be used for both local and long distance calls. o The rate of charging is per minute. o The customer can additionally use only OTE Discount Calling Plans for International Destinations. o The calls after the package time is has been used, will be charged with the existing tariffs as local and long distance calls. o The packet is offered without subscription fees. 3. CONN-X TALK Conn-X Talk offers unlimited local and long distance calls to residential customers that have an active Conn-X ADSL subscription, on the same telephone line: Conn-X Talk is offered as: 1. Conn-X Talk 24/7* including unlimited local and long distance calls within and outside OTE network, 24 hours a day 7 days a week, for a charge of 15,53 (VAT 24% included) per month. Services are provided by OTE S.A. 1/08/2016 21
2. Conn-X Talk Weekends*. This package includes unlimited local and long distance calls within OTE network from Saturday 00.00 to Sunday 24.00 for a charge of 4,59 (VAT 24% included) per month. 3. Conn-X Talk Evening*. This package includes unlimited local and long distance calls within OTE network every day of the week except Weekends, from 00.00 to 08.00 and from 20:00 to 00:00, for a charge of 4,59 (VAT 24% included) per month. 4. Conn-X Talk Evening and Weekends, including unlimited local and long distance calls 24 hours a day during weekends and 00:00 to 08:00 and 20:00 to 00:00 for non-weekend days, within and outside OTE network for a charge of 6,77 (VAT 24% included) per month. 4. OTE TALK OTE Talk offers unlimited local/long distance calls to residential customers only. OTE Talk is offered as: 1. OTE-Talk 24/7 with unlimited local and long distance calls within and outside OTE network, 24 hours a day, 7 days a week, for a charge of 17,61 (VAT 24% included) per month. 2. OTE - Talk Evening and Weekends including unlimited local and long distance calls within and outside OTE network, during the weekends 24 hours a day and 00:00 to 08:00 and 20:00 to 00:00 for non-weekend days, for a charge of 8,13 (VAT 24% included) per month. 5. 1-2-3 Favorite Numbers This program provides a residential customer with unlimited calls to up to 3 predefined fixed line numbers within OTE network. The charge is 3,13 (VAT 24% included) per number, per month. 6. OTE Mobile OTE Mobile offers pre-paid time to mobile numbers (of all national mobile operators). OTE Mobile is offered as: Mobile 30: providing 30 minutes to mobile calls for 2,62 (VAT 24% included) per month. Mobile 60: providing 60 minutes to mobile calls for 5,24 (VAT 24% included) per month. Mobile 120: providing 120 minutes to mobile calls for 10,28 (VAT 24% included) per month. Mobile 240: providing 240 minutes to mobile calls for 20,16 (VAT 24% included) per month. Mobile 480: providing 480 minutes to mobile calls for 37,30 (VAT 24% included) per month. Minimum of 30 seconds per call, apply to the usage of the package time. After all the package time is used, existing fixed to mobile tariffs apply. 7. 60 Free Minutes per Month for Fixed to Mobile This program provides 60 free minutes per month for fixed to mobile calls at no additional charge and it is addressed to existing and new residential customers who have OTE Talk 24/7 or Conn-X Talk 24/7, under the condition that they commit themselves for 6 months in the above-mentioned programs, by signing a contract. Services are provided by OTE S.A. 1/08/2016 22
In case the customer decides to withdraw from OTE Talk 24/7 or Conn-X Talk 24/7 which includes 60 free minutes for fixed to mobile, earlier than the six month period, he is charged with a penalty fee of 13,445 (VAT excluded) or 16,67 (VAT 24% included). Free time is calculated per minute or part of it. 8. Anytime + 60 Mobile This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network, 24 hours a day, 7 days a week and 60 free minutes per month for fixed to mobile calls (all mobile companies) at a monthly fee of 24,80 (VAT excluded) or 30,75 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 60 minutes, calls to mobile will be charged at standard fixed to mobile rate. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 28,46 (VAT excluded) or 35,29 (VAT 24% included) is charged. 9. Anytime + 60 Mobile (offer 4+8) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network, 24 hours a day, 7 days a week and 60 free minutes per month for fixed to mobile calls (all mobile companies). The monthly fee for the first 4 months is 22,756 (VAT excluded) or 28,22 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 24,80 (VAT excluded) or 30,75 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 60 minutes, calls to mobile will be charged at standard fixed to mobile rate. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 10. Anytime GR (offer 6+6) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network, 24 hours a day, 7 days a week. The monthly fee for the first 6 months is 18,618 (VAT excluded) or 23,09 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 22,683 (VAT excluded) or 28,13 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Calls for fixed to mobile are charged at standard fixed to mobile rate. Services are provided by OTE S.A. 1/08/2016 23
The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 11. Nationwide and Mobile 165 (150+15) This program offers customers of Landlines, 150 minutes of national telephony within and outside OTE network and 15 minutes of fixed to mobile (all mobile companies) at a monthly fee of 16,252 (VAT excluded) or 20,15 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 150 minutes of national calls and 15 minutes of fixed to mobile calls. After the completion of the prepaid time of 150 minutes, all local and long distance calls within and outside OTE network will be charged per minute, at the nominal charge of local calls within OTE network (equal to 0,060 /min). Calls to mobile after the completion of 15 minutes will be charged at standard fixed to mobile rate. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 20,33 (VAT excluded) or 25,21 (VAT 24% included) is charged. 12. OTE Economy 165 (150+15) (offer 4+8) This program offers customers of Landlines, 150 minutes of national telephony within and outside OTE network and 15 minutes of fixed to mobile (all mobile companies). The monthly fee for the first 4 months is 15,366 (VAT excluded) or 19,05 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 16,252 (VAT excluded) or 20,15 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 150 minutes of national calls and 15 minutes of fixed to mobile calls. After the completion of the prepaid time of 150 minutes, all local and long distance calls within and outside OTE network will be charged per minute, at 0,035 (VAT excluded) or 0,0434 (VAT 24% included). Calls to mobile after the completion of 15 minutes will be charged per minute at 0,080 /min (VAT excluded) or 0,0992 (VAT 24% included). The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the Services are provided by OTE S.A. 1/08/2016 24
12 month period, a de-activation fee of 40,65 (VAT excluded) or 50,41 (VAT 24% included) is charged. 13. Nationwide 180 This program offers residential customers of Landlines, 180 minutes of national telephony within and outside OTE network at a monthly fee of 16,64 (VAT excluded) or 20,63 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 180 minutes of national calls. After the completion of the prepaid time of 180 minutes, all local and long distance calls within and outside OTE network will be charged as local calls within OTE network. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed will be calculated in a per minute basis. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 16,81 (VAT excluded) or 20,84 (VAT 24% included) is charged. 14. Nationwide and Mobile 300 This program offers residential customers of Landlines, 250 minutes of national telephony within and outside OTE network and 50 minutes of fixed to mobile (all mobile companies) at a monthly fee of 20,92 (VAT excluded) or 25,94 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 250 minutes of national calls and 50 minutes of fixed to mobile calls. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged as local calls within OTE network, while calls to mobile after the completion of 50 minutes will be charged at standard fixed to mobile rate. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 16,81 (VAT excluded) or 20,84 (VAT 24% included) is charged. 15. Nationwide and Mobile 300 (250+50) This program offers customers of Landlines, 250 minutes of national telephony within and outside OTE network and 50 minutes of fixed to mobile (all mobile companies) at a monthly fee of 19,43 (VAT excluded) or 24,09 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 250 minutes of national calls and 50 minutes of fixed to mobile calls. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute, at the nominal Services are provided by OTE S.A. 1/08/2016 25
charge of local calls within OTE network (equal to 0,0365 /min). Calls to mobile after the completion of 50 minutes will be charged at standard fixed to mobile rate. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 24,39 (VAT excluded) or 30,24 (VAT 24% included) is charged. 16. OTE Economy 300 (250+50) (offer 4+8) This program offers customers of Landlines, 250 minutes of national telephony within and outside OTE network and 50 minutes of fixed to mobile (all mobile companies). The monthly fee for the first 4 months is 17,805 (VAT excluded) or 22,08 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 19,431 (VAT excluded) or 24,09 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 250 minutes of national calls and 50 minutes of fixed to mobile calls. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged per minute at 0,0350 (VAT excluded) or 0,0434 (VAT 24% included). Calls to mobile after the completion of 50 minutes will be charged per minute, at 0,080 /min (VAT excluded) or 0,0992 (VAT 24% included). The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 40,65 (VAT excluded) or 50,41 (VAT 24% included) is charged. 17. DP2 This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes per month for fixed to mobile calls (all mobile companies) as well as unlimited broadband connection at 2 Mbps, at a monthly fee of 33,74 (VAT excluded) or 41,84 (VAT 24% included). The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for acustomer of Landline with 2 chanmnels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landline with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels I BRA DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 30 minutes, calls to mobile will be charged at standard fixed to mobile rate. Services are provided by OTE S.A. 1/08/2016 26
For the provision of DP2, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 40,65 (VAT excluded) or 50,41 (VAT 24% included) is charged. 18. DP2 (offer 4+8) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes per month for fixed to mobile calls (all mobile companies) as well as unlimited broadband connection at 2 Mbps,. The monthly fee for the first 4 months is 32,439 (VAT excluded) or 40,22 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 33,74 (VAT excluded) or 41,84 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels simple or DDI. In more detail for simple connections of Landlines with 2 channels, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Prepaid time consumption to mobile will be calculated in a per minute basis.after the completion of the prepaid time of 30 minutes, calls to mobile will be charged at standard fixed to mobile rate. For the provision of DP2, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 77,24 (VAT excluded) or 95,77 (VAT 24% included) is charged. 19. DP24 This program offers residential customers, unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 24 Mbps, at a monthly fee of 36,89 (VAT excluded) or 45,74 (VAT 24% included). The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landline with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. DP24 can also be combined with Unlimited International Telephony for fixed destinations in 46 countries with an extra charge of 5,04 (VAT excluded) per month or 6,24 (VAT 24% included). For the provision of DP24, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 42,016 (VAT excluded) or 52,10 (VAT 24% included) is charged. 20. DP24 new This program offers unlimited telephony for local and long distance calls within and outside OTE network, 60 free minutes per month for fixed to mobile calls (all mobile companies) as well as unlimited broadband connection at 24 Mbps, at a Services are provided by OTE S.A. 1/08/2016 27
monthly fee of 36,99 (VAT excluded) or 45,87 (VAT 24% included). The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 60 minutes, calls to mobile will be charged at standard fixed to mobile rate. For the provision of DP24, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 40,65 (VAT excluded) or 50,41 (VAT 24% included) is charged. 21. DP24 (offer 4+8) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 60 free minutes per month for fixed to mobile calls (all mobile companies) as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 4 months is 35,69 (VAT excluded) or 44,26 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 36,99 (VAT excluded) or 45,87 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Prepaid time consumption to mobile will be calculated in a per minute basis.after the completion of the prepaid time of 60 minutes, calls to mobile will be charged at standard fixed to mobile rate. For the provision of DP24, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 89,43 (VAT excluded) or 110,89 (VAT 24% included) is charged. 22. OTE Double Play 2 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 2 Mbps. The monthly fee for the first 6 months is 26,667 (VAT excluded) or 33,07 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 30,732 (VAT excluded) or 38,11 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% Services are provided by OTE S.A. 1/08/2016 28
included) per month and for of Landline with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile will be charged at standard fixed to mobile rate. For the provision of DP 2 GR, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) is charged. 23. OTE Double Play 24 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 30,732 (VAT excluded) or 38,11 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 34,797 (VAT excluded) or 43,15 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. In more detail for simple Landline with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile will be charged at standard fixed to mobile rate. For the provision of DP24 GR, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a deactivation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 24. Nationwide and Mobile 200 with Conn-X This program offers residential customers of Landlines, 180 minutes of national telephony within and outside OTE network and 20 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 2 Mbps, at a monthly fee of 28,05 (VAT excluded) or 34,78 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of a Landline rental fee, the usage of 180 minutes of national calls, 20 minutes of fixed to mobile calls and the broadband connection at 2 Mbps. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. After the completion of the prepaid time of 180 minutes, all local and long distance calls within and outside OTE network will be charged as local calls within OTE network, in a per minute basis (0,0365 /min) while calls to mobile after the completion of 20 minutes will be charged at standard fixed to mobile rate. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 40,65 (VAT excluded) or 50,41 (VAT 24% included) is charged. Services are provided by OTE S.A. 1/08/2016 29
25. Nationwide and Mobile 200 with Conn-X (offer 4+8) This program offers residential customers of Landlines, 180 minutes of national telephony within and outside OTE network and 20 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 2 Mbps. The monthly fee for the first 4 months is 25,12 (VAT excluded) or 31,15 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 28,05 (VAT excluded) or 34,78 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 180 minutes of national calls, 20 minutes of fixed to mobile calls and the broadband connection at 2 Mbps. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. After the completion of the prepaid time of 180 minutes, all local and long distance calls within and outside OTE network will be charged as local calls within OTE network, in a per minute basis (0,0365 /min) while calls to mobile after the completion of 20 minutes will be charged at standard fixed to mobile rate. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 60,98 (VAT excluded) or 75,62 (VAT 24% included) is charged. 26. Nationwide and Mobile 300 with Conn-X This program offers residential customers of Landlines, 250 minutes of national telephony within and outside OTE network and 50 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 24 Mbps, at a monthly fee of 36,89 (VAT excluded) or 45,74 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 250 minutes of national calls, 50 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged as local calls within OTE network, while calls to mobile after the completion of 50 minutes will be charged at standard fixed to mobile rate. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 42,016 (VAT excluded) or 52,10 (VAT 24% included) is charged. 27. Nationwide and Mobile 300 with Conn-X (offer 4+8) This program offers residential customers of Landlines, 250 minutes of national telephony within and outside OTE network and 50 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 4 months is 30,81 (VAT excluded) or 38,20 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 33,74 (VAT excluded) or 41,84 (VAT 24% included) is applied. Services are provided by OTE S.A. 1/08/2016 30
The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 250 minutes of national calls, 50 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. After the completion of the prepaid time of 250 minutes, all local and long distance calls within and outside OTE network will be charged as local calls within OTE network, while calls to mobile after the completion of 50 minutes will be charged at standard fixed to mobile rate. Prepaid time consumption to fixed or mobile will be calculated in a per minute basis. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 60,98 (VAT excluded) or 75,61 (VAT 24% included) is charged. 28. OTE Double Play 2 Basic (offer 6+6) This program offers customers unlimited broadband connection at 2 Mbps and the fixed line rental fee for a fixed monthly charge which appears as standalone in the bill. For the first six months a customer of Landline is charged with 20,447 (VAT excluded) or 25,35 (VAT 24% included) and for the next six months the customer is charged with 26,268 (VAT excluded) or 32,57 (VAT 24% included). The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 60,976 (VAT excluded) or 75,61 (VAT 24% included) is charged. Local and long distance calls within and outside OTE network, are charged 0,04878 /min (VAT excluded) or 0,0605 (VAT 24% included) and time consumption is calculated per minute. For local and long distance calls, the same charge of 0,04878 /min (VAT excluded) or 0,0605 (VAT 24% included) remains after the 12 month engagement period is over. Calls for fixed to mobile and other calls are charged at standard rate. 29. OTE Double Play 2 Basic (offer 6+6) This program offers customers unlimited broadband connection at 24 Mbps and the fixed line rental fee for a fixed monthly charge which appears as standalone in the bill. For the first six months a customer of Landline is charged with 22,886 (VAT excluded) or 28,38 (VAT 24% included) and for the next six months the customer is charged with 31,309 (VAT excluded) or 38,82 (VAT 24% included). The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 60,976 (VAT excluded) or 75,61 (VAT 24% included) is charged. Local and long distance calls within and outside OTE network, are charged 0,04878 /min (VAT excluded) or 0,0605 (VAT 24% included) and time consumption is calculated per minute. For local and long distance calls, the same charge of 0,04878 /min (VAT excluded) or 0,0605 (VAT 24% included) remains Services are provided by OTE S.A. 1/08/2016 31
after the 12 month engagement period is over. Calls for fixed to mobile and other calls are charged at standard rate. 30. OTE Double Play 2 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 2 Mbps. The monthly fee for the first 6 months is 21,870 (VAT excluded) or 27,12 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 25,935 (VAT excluded) or 32,16 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels simple or DDI. In more detail for simple Landline with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile will be charged at standard fixed to mobile rate. For the provision of OTE Double Play unlimited 2 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) is charged. 31. OTE Double Play 24 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 25,854 (VAT excluded) or 32,06 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 29,919 (VAT excluded) or 37,10 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and, Landline with 2 channels simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile will be charged at standard fixed to mobile rate. For the provision of OTE Double Play unlimited 24 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 32. OTE Double Play 24 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 24 Mbps. Services are provided by OTE S.A. 1/08/2016 32
The monthly fee for the first 6 months is 25,854 (VAT excluded) or 32,06 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 29,919 (VAT excluded) or 37,10 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landline with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landline with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 23% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play unlimited 24 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 33. OTE Double Play 24 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 60 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 29,187 (VAT excluded) or 36,19 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 33,252 (VAT excluded) or 41,23 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. For the provision of OTE Double Play 2 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 34. OTE Unlimited (offer 6+6) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network, 24 hours a day, 7 days a week. The monthly fee for the first 6 months is 16,179 (VAT excluded) or 20,06 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 19,431 (VAT excluded) or 24,09 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Calls for fixed to mobile are calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Services are provided by OTE S.A. 1/08/2016 33
The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 35. OTE Unlimited PLUS (offer 6+6) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network, 24 hours a day, 7 days a week and 60 free minutes per month for fixed to mobile calls (all mobile companies). The monthly fee for the first 6 months is 19,43 (VAT excluded) or 24,09 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 22,68 (VAT excluded) or 28,12 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 60 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 36. COSMOTE Home Telephony M240 (210+30) (offer 6+6) This program offers customers of Landlines, 210 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies). The monthly fee for the first 6 months is 12,93 (VAT excluded) or 16,03 (VAT 24% included) and for the remaining 6 months 15,37 (VAT excluded) or 19,06 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 210 minutes of national calls and 30 minutes of fixed to mobile calls. Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 210 minutes, all local and long distance calls within and outside OTE network will be charged per minute at 0,04878 (VAT excluded) or 0,0605 (VAT 24% included). Calls to mobile after the completion of 30 minutes will be charged per minute 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 40,65 (VAT excluded) or 50,41 (VAT 24% included) is charged. Services are provided by OTE S.A. 1/08/2016 34
37. OTE Double Play 2 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 2 Mbps. The monthly fee for the first 6 months is 21,870 (VAT excluded) or 27,12 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 25,935 (VAT excluded) or 32,16 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels simple or DDI. In more detail for simple Landline with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landline with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play unlimited 2 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) is charged. 38. OTE Double Play 2 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 60 free minutes for fixed to mobile as well as unlimited broadband connection at 2 Mbps. The monthly fee for the first 6 months is 25,122 (VAT excluded) or 31,15 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 29,187 (VAT excluded) or 36,19 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. For the provision of OTE Double Play 2 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,24 (VAT excluded) or 95,77 (VAT 24% included) is charged. 39. OTE Double Play 2 Economy (offer 6+6) This program offers residential customers of Landlines, 210 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 2 Mbps. The monthly fee for the first 6 months is 17,805 (VAT excluded) or 22,08 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 21,87 (VAT excluded) or 27,12 (VAT 24% included) is applied. Services are provided by OTE S.A. 1/08/2016 35
The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 210 minutes of national calls, 30 minutes of fixed to mobile calls and the broadband connection at 2 Mbps. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 210 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). After the completion of prepaid time of 30 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. 40. OTE Double Play VDSL 30 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 30 Mbps. The monthly fee for the first 6 months is 30,00 (VAT excluded) or 37,20 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 34,065 (VAT excluded) or 42,24 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. The corresponding fee for a Landline with 2 channels customer will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landline with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile will be charged at standard fixed to mobile rate. For the provision of OTE Double Play VDSL 30 Unlimited, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 41. OTE Double Play VDSL 30 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 60 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee for the first 6 months is 33,252 (VAT excluded) or 41,23 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 37,317 (VAT excluded) or 46,27 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged at standard fixed to mobile rate. Services are provided by OTE S.A. 1/08/2016 36
The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. For the provision of OTE Double Play VDSL 30 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 42. OTE Double Play VDSL 50 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 50 Mbps. The monthly fee for the first 6 months is 34,065 (VAT excluded) or 42,24 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 38,130 (VAT excluded) or 47,28 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landlines rental. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. In more detail for simple Landline with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. Calls for fixed to mobile will be charged at standard fixed to mobile rate. For the provision of OTE Double Play VDSL 50 Unlimited, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 43. OTE Double Play VDSL 50 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 60 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. The monthly fee for the first 6 months is 37,317 (VAT excluded) or 46,27 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 41,382 (VAT excluded) or 51,31 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental. Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged at standard fixed to mobile rate. The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees, between Landline and Landline with 2 channels, simple or DDI. In more detail for simple Landlines with 2 channels connections, this surcharge is 3,50 (VAT excluded) or 4,34 (VAT 24% included) per month and for Landlines with 2 channels DDI connections, the surcharge is 5,20 (VAT excluded) or 6,44 (VAT 24% included) per month. For the provision of OTE Double Play VDSL 50 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the Services are provided by OTE S.A. 1/08/2016 37
expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 44. OTE Double Play 24 Economy (offer 6+6) This program offers residential customers of Landlines, 210 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 22,68 (VAT excluded) or 28,12 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 26,75 (VAT excluded) or 33,17 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 210 minutes of national calls, 30 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. The corresponding fee for a customer of Landlines with 2 channels will be increased by the price difference of monthly rental fees, between Landlines and Landlines with 2 channels, simple or DDI. Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 210 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,04605 /min (VAT 24% included). After the completion of prepaid time of 30 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. 45. OTE Double Play 4 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 4 Mbps. The monthly fee for the first 6 months is 22,68 (VAT excluded) or 28,12 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 26,75 (VAT excluded) or 33,17 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play unlimited 4 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,24 (VAT excluded) or 95,78 (VAT 24% included) is charged. Services are provided by OTE S.A. 1/08/2016 38
46. OTE Double Play 4 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 120 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. The monthly fee for the first 6 months is 25,93 (VAT excluded) or 32,15 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 30,00 (VAT excluded) or 37,20 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 120 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels line, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels with DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play 4 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,24 (VAT excluded) or 95,78 (VAT 24% included) is charged. 47. COSMOTE Home Double Play 4 L (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. The monthly fee is 26,748 (VAT excluded) or 33,17 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 4 L, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) will be charged. 48. COSMOTE Home Double Play 4 L (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 30 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. Services are provided by OTE S.A. 1/08/2016 39
The monthly fee for the first 18 months is 25,122 (VAT excluded) or 31,15 (VAT 24% included) and for the remaining months the regular monthly fee of 26,748 (VAT excluded) or 33,17 (VAT 24% included) is applied. The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls, 30 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 4 L, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 49. COSMOTE Home Double Play 4 XL (12 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 150 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. The monthly fee is 30,00 (VAT excluded) or 37,20 (VAT 24% included). The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 150 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 4 XL, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 77,236 (VAT excluded) or 95,77 (VAT 24% included) will be charged. 50. COSMOTE Home Double Play 4 XL (18 month commitment) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 150 free minutes for fixed to mobile as well as unlimited broadband connection at 4 Mbps. The monthly fee for the first 18 months is 28,374 (VAT excluded) or 35,18 (VAT 24% included) and for the remaining months the regular monthly fee of 30,00 (VAT excluded) or 37,20 (VAT 24% included) is applied. The program charge will appear separately in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and Services are provided by OTE S.A. 1/08/2016 40
long distance calls, 150 connection at 4 Mbps. minutes of fixed to mobile calls and the broadband For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI line the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute. For the provision of COSMOTE Home Double Play 4 XL, the customer is engaged for 18 months, by signing a contract. In case of withdrawal before the expiration of the 18 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 51. OTE Double Play 24 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 26,748 (VAT excluded) or 33,17 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 30,00 (VAT excluded) or 37,20 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landline with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play unlimited 24 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 52. OTE Double Play 24 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 300 free minutes for fixed to mobile as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 30,00 (VAT excluded) or 37,20 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 33,252 (VAT excluded) or 41,23 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 300 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included), for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the Services are provided by OTE S.A. 1/08/2016 41
rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play 24 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 53. OTE Double Play 4 Economy (offer 6+6) This program offers residential customers of Landlines, 210 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 4 Mbps. The monthly fee for the first 6 months is 19,43 (VAT excluded) or 24,09 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 22,68 (VAT excluded) or 28,12 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, the usage of 210 minutes of national calls, 30 minutes of fixed to mobile calls and the broadband connection at 4 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 210 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). After the completion of prepaid time of 30 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,10 (VAT excluded) or 85,68 (VAT 24% included) is charged. 54. OTE Double Play 24 Economy (offer 6+6) This program offers residential customers of Landlines, 210 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies) as well as unlimited broadband connection at 24 Mbps. The monthly fee for the first 6 months is 22,68 (VAT excluded) or 28,12 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 26,75 (VAT excluded) or 33,17 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landbline rental fee, the usage of 210 minutes of national calls, 30 minutes of fixed to mobile calls and the broadband connection at 24 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landline with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 210 minutes, all local and long distance calls within and outside OTE network will be charged per minute at a rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). After the completion of prepaid time of 30 minutes, fixed to mobile calls will be charged per minute at the Services are provided by OTE S.A. 1/08/2016 42
rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of the program above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,106 (VAT excluded) or 85,69 (VAT 24% included) is charged. 55. OTE Double Play VDSL 30 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 30 Mbps. The monthly fee for the first 6 months is 30,00 (VAT excluded) or 37,20 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 34,065 (VAT excluded) or 42,24 (VAT 24% included) is applied. The program charge appears separately in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls and the broadband connection at 30 Mbps. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) and for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,69 (VAT 24% included). Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). The duration will be rounded up to the next whole minute For the provision of OTE Double Play VDSL 30 Unlimited, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) will be charged. 56. OTE Double Play VDSL 30 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 300 free minutes for fixed to mobile as well as unlimited broadband connection at 30 Mbps. The monthly fee for the first 6 months is 33,252 (VAT excluded) or 41,23 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 37,317 (VAT excluded) or 46,27 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 300 minutes of fixed to mobile calls and the broadband connection at 30 Mbps. For customers of Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landline with 2 channels DDI line the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play VDSL 30 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. Services are provided by OTE S.A. 1/08/2016 43
57. OTE Double Play VDSL 50 Unlimited (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, as well as unlimited broadband connection at 50 Mbps. The monthly fee for the first 6 months is 34,065 (VAT excluded) or 42,24 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 38,130 (VAT excluded) or 47,28 (VAT 24% included) is applied. The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental, unlimited telephony for local and long distance calls and the broadband connection at 50 Mbps. For customers of Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included), for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play VDSL 50 Unlimited, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 58. OTE Double Play VDSL 50 Unlimited PLUS (offer 6+6) This program offers unlimited telephony for local and long distance calls within and outside OTE network, 300 free minutes for fixed to mobile as well as unlimited broadband connection at 50 Mbps. The monthly fee for the first 6 months is 37,317 (VAT excluded) or 46,27 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 41,382 (VAT excluded) or 51,31 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee, unlimited telephony for local and long distance calls, 300 minutes of fixed to mobile calls and the broadband connection at 50 Mbps. For customers of Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Prepaid time consumption to mobile will be calculated per minute. After the consumption of prepaid time, fixed to mobile calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play VDSL 50 Unlimited PLUS, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 89,431 (VAT excluded) or 110,89 (VAT 24% included) is charged. 59. OTE Double Play 4 Basic (offer 6+6) This program offers unlimited broadband connection at 4 Mbps. The monthly fee for the first 6 months is 16,18 (VAT excluded) or 20,06 (VAT 24% included) and for the remaining months the regular monthly fee of 20,24 (VAT excluded) or 25,10 (VAT 24% included) is applied. Services are provided by OTE S.A. 1/08/2016 44
The program charge appears as standalone in the customer bill and includes the current monthly charge of Landline rental and the broadband connection at 4 Mbps. For customers of Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included) for customers of Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). Calls for local and long are charged per minute at the rate of 0,04878 /min (VAT excluded) or 0,0605 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Calls for fixed to mobile are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For the provision of OTE Double Play Basic 4 Mbps, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 69,10 (VAT excluded) or 85,68 (VAT 24% included) is charged. 60. OTE Unlimited (offer 6+6) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network. The monthly fee for the first 6 months is 16,179 (VAT excluded) or 20,06 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 19,431 (VAT excluded) or 24,09 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Calls for fixed to mobile are calls are charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For customers of Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers of Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 61. OTE Unlimited PLUS (offer 4+8) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network and 60 free minutes per month for fixed to mobile calls (all mobile companies). The monthly fee for the first 4 months is 22,756 (VAT excluded) or 28,22 (VAT 24% included) and for the remaining 8 months the regular monthly fee of 24,80 (VAT excluded) or 30,75 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 60 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. Services are provided by OTE S.A. 1/08/2016 45
For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landline with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 62. OTE Unlimited PLUS (offer 6+6) This program offers customers of Landlines, unlimited local and long distance calls within and outside OTE network and 120 free minutes per month for fixed to mobile calls (all mobile companies). The monthly fee for the first 6 months is 20,244 (VAT excluded) or 25,10 (VAT 24% included) and for the remaining 6 months the regular monthly fee of 23,496 (VAT excluded) or 29,14 (VAT 24% included) is applied. The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee. Prepaid time consumption to mobile will be calculated in a per minute basis. After the completion of the prepaid time of 120 minutes, fixed to mobile calls will be charged per minute at the rate of 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). Part of the call duration which is less than minute is accounted as one minute. For customers with Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landline with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the 12 month period, a de-activation fee of 56,91 (VAT excluded) or 70,57 (VAT 24% included) is charged. 63. COSMOTE Home Telephony M 240 (210+30) (offer 6+6) This program offers customers of Landlines, 210 minutes of national telephony within and outside OTE network and 30 minutes of fixed to mobile (all mobile companies). The monthly fee for the first 6 months is 14,553 (VAT excluded) or 18,05 (VAT 24% included) and for the remaining 6 months 16,179 (VAT excluded) or 20,06 (VAT 24% included). The program charge will appear as standalone in the customer bill and will include the current monthly charge of Landline rental fee and the usage of 210 minutes of national calls and 30 minutes of fixed to mobile calls. Prepaid time consumption to fixed or mobile will be calculated per minute. After the completion of the prepaid time of 210 minutes, all local and long distance calls within and outside OTE network will be charged per minute at 0,04878 (VAT excluded) or 0,0605 (VAT 24% included). Calls to mobile after the completion of 30 minutes will be charged per minute 0,10569 /min (VAT excluded) or 0,1311 /min (VAT 24% included). For customers of Landlines with 2 channels, the corresponding monthly fee increases by 4,472 or 5,54 (VAT 24% included); for customers with Landlines with 2 channels DDI the corresponding monthly fee increases by 6,171 or 7,65 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 12 months, by signing a contract. In case of withdrawal before the expiration of the Services are provided by OTE S.A. 1/08/2016 46
12 month period, a de-activation fee of 40,65 (VAT excluded) or 50,41 (VAT 23% included) is charged. 64. FOR YOUR COUNTRY HOME with OTE ADSL and FOR YOUR COUNTRY HOME AND WEEKENDS with OTE ADSL (at 2 Mbps) 1. Programs For your Country Home with OTE ADSL and For your Country Home and Weekends with OTE ADSL, offer broadband connection to customers with programs For your Country Home and For your Country Home and Weekends respectively. 2. These programs are provided only to customers of Landlines who have or intend to have programs For your Country Home and For your Country Home and Weekends. 3. The validity period of For your Country Home with OTE ADSL, when combined with For your Country Home, coincides with the validity period of For your Country Home and is offered for 6 months in total. In more detail it is provided: from 15/12 to 15/1 of the forthcoming year 15 days before and 15 days after Easter from 1/6 to 30/9 in a yearly basis. The validity period of For your Country Home and Weekends with OTE ADSL, when combined with For your Country Home and Weekends, on top of the above 6 month period, includes all the remaining weekends that are not part of the program For your Country Home. This includes any bank holiday that precedes or follows the weekend too. 4. Broadband connection is provided at 2 Mbps speed and a 12 month engagement to the program is mandatory. If the customer deactivates the program earlier than the 12 month engagement period a deactivation fee equal to all the remaining fixed monthly rental fee is applied. 5. Customer charge per month and per connection in a 12-month basis, is 6,932 (VAT excluded) or 8,60 (VAT 24% included) for program For your Country Home with OTE ADSL 2. Customer charge per month and per connection in a 12-month basis for program For your Country Home and Weekends with OTE ADSL 2, is 8,874 (VAT excluded) or 11,00 (VAT 24% included). 6. All the above charges concern conn- x broadband connection only and are on top of all other charges of corresponding monthly line rental fee, usage charges and rest connection charges. 65. Free Talk Time for dial-up calls to Ready2Surf BI-MONTHLY BILL IN EURO FOR DIAL UP CALLS TO 8962 000 222 READY2SYRF UP TO 1,99 FROM 2 TO 3,99 FROM 4 TO 5,99 FROM 6 TO 8,99 FROM 9 TO 11,99 FROM 12 TO 17,99 MORE THAN 18 Free time (per bill) 5 minutes 10 minutes 20 minutes 30 minutes 45 minutes 90 minutes 120 minutes Services are provided by OTE S.A. 1/08/2016 47
NOTE: A customer who is already subscribed to the discount calling plans with free talk time, is automatically subscribed to Free Talk Time for dial up calls to Ready2Surf. In other case the customer pays a subscription fee 1,00 (1,24 with VAT 24%) and is subscribed simultaneously to both programs of OTE Discount Calling Plans (A1 and A2). The estimation of free time into value (money) is made with the highest nominal tariff per minute, according to the telephony tariffs for local calls. 66. COSMOTE Home International OTE provides residential customers with unlimited telephony packages, a package with unlimited calls to fixed destinations in 47 countries (with exceptions). The monthly charge is 5,04 (VAT excluded) or 6,25 (VAT 24% included). For the provision of each of the two programs above, the customer is engaged for 6 months, by signing a contract. In case of withdrawal before the expiration of the 6 month period, a de-activation fee of 13,221 (VAT excluded) or 16,39 (VAT 24% included) is charged. This program offers 1500 minutes per month applies while time consumtion rate is per second and 1500 minutes if not consumed- cannot be transfered to next month or next billing period. After the consumption of 1500 minutes, international calls to fixed destinations of 47 countries, will be charged according to internaional calling tariffs. Services are provided by OTE S.A. 1/08/2016 48
A. BUSINESS VOICE SERVICES ACTIVE PROGRAMS 1. DISCOUNT PACKAGES FOR BUSINESS TELEPHONY 1.1 Telephony Corporate Telephony Corporate is mainly offered to Business and Corporate customers and provide significant price reductions for local and long distance calls within and outside OTE network. Notes The customers should include at least 15 Landlines and/or Landlines with 2 channels or 1 Business Landline with 30 channels active lines/connections to the new discount package, in order to be able to get it. The package is offered with a subscription fee 124 (VAT 24% included). The new discount package COSMOTE Business Telephony Corporate for Business and Corporate costumers cannot be combined with any discount or flat rate package. The charge for local and long distance calls within and outside OTE network is the same and equal to 0,0260 per minute (VAT excluded) / 0,0322 per minute (VAT 24% included) or 0,000433 per second (VAT excluded) / 0,000537 per second (VAT 24% included). The rate of charging is per second. COSMOTE BUSINESS TELEPHONY CORPORATE TOTAL MONTHLY BILL* FOR LOCAL AND LONG DISTANCE CALLS WITHIN AND OUTSIDE OTE NETWORK (EURO) DISCOUNT PERCENTAGE FOR LOCAL AND LONG DISTANCE CALLS WITHIN AND OUTSIDE OTE NETWORK Up to 100 0% From 100 to 250 2% From 250 to 500 5% From 500 to 1.000 10% From 1.000 to 2.500 15% From 2.500 to 5.000 27% From 5.000 to 15.000 30% More than 15.000 35% (*) Total Monthly Bill excludes VAT. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 49
1.2 Telephony Corporate Plus Discount Program for Corporate Customers mainly address to the market segment of enterprises and large businesses, offering discounts according to the total monthly duration for local and long distance calls the customer consumes. The first steps duration is a prepaid package charged with a fixed fee of 1.5343,80 including tax 24%, offering the first 75.000 minutes for free. The nominal rate ( / minute) diverge between the different duration steps. The nominal rate remains the same within each duration step. The monthly fee of the program as well as the rates per minute for every step of local and long distance duration to OTE and other fixed networks are as below: MONTHLY PACKAGE PRICE AND RATE PER TOTAL MONTHLY BILL FOR OTE AND OTHER MINUTE FOR EVERY STEP OF OTE AND FIXED NETWORKS LOCAL AND LONG OTHER FIXED NETWORKS LOCAL AND DISTANCE CALL MINUTES LONG DISTANCE CALL MINUTES INCLUDING TAX 24% [0 75.000) 1.543,80 [75.000 200.000) 0,0201 [200.000 400.000) 0,0190 [400.000 600.000) 0,0187 [600.000 - ) 0,0182 Prepaid time should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Time consumption of Local and Long distance calls, within or outside OTE network, irrespective of zones (Peak, Off Peak, Weekend), for both prepaid and subsequent traffic, is per second from the first second per call. A 12 month engagement is mandatory for the program. In case of withdrawal from the package before the expiration of the 12 month period, the customer is subject to pay penalty equal to 4.340 including tax 24%. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 50
2. BUSINESS ADD ON PROGRAMS 2.1 COSMOTE Business Telephony to Mobile 150, 300, 600, 1.000, 2.000 Telephony to Mobile 150, 300, 600, 1.000, 2.000 address to Corporate and Business Customers, offering prepaid time to national mobile networks with duration of 150, 300, 600, 1.000, 2.000 minutes to all the lines the customer wish to include in one of the aforementioned programs. Telephony to Mobile can be additionally incorporated to current programmes of either Local, Long Distance, Fixed to Mobile, International Telephony or can be provided as a stand alone program. With the fulfillment of the prepaid package, all calls from the packages lines to national mobile networks will be charged according to mobile charge of the customer lines main package/product. Telephony to Mobile Telephony to Mobile 150 Telephony to Mobile 300 Telephony to Mobile 600 Telephony to Mobile 1.000 Telephony to Mobile 2.000 Package Price ( ) per month (VAT 24% included) 7,66 15,02 29,44 48,09 94,26 Prepaid time should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Time consumption of fixed to mobile calls is per second with a 30 seconds minimum charge per call. For the new flat rate packages a 12 month engagement is mandatory. In case of withdrawal from the package before the expiration of the 12 month period, the customer is subject to pay penalty equal to the remaining monthly fees until the fulfillment of 12 months. All Calls to International Destinations will be charged according to the line s Basic Package Pricelist. Services are provided by OTE S.A. 1/08/2016 51
2.2 COSMOTE Business Telephony Total Discount International COSMOTE Business Telephony Total Discount International is mainly offered to Business and Corporate customers in need of international fixed telephony. COSMOTE Business Telephony Total Discount International Total monthly bill for international calls * For the customers who receive one bill for all their telecommunication services (EURO) Discount percentage applied only on fixed international destinations UP TO 1.000 14 % FROM 1.000 TO 2.000 16 % MORE THAN 2.000 18 % (*) Total Monthly Bill excludes VAT. Notes: The program will be offered with a per TRN destriction. Only one (1) package per TRN will be offered -either same or different type-. The package is offered with a subscription fee 31 (VAT 24% included), per monthly TRN invoice. Discount is offered only to fixed international destinations. Fixed destinations of zone 6&7 are excluded from the discount program. Geographical zones and billing step are the same with the ones in official pricelist. Peak or off Peak discrimination is not available. All Calls to International Destinations will be charged according to the line s Basic Package Pricelist. Services are provided by OTE S.A. 1/08/2016 52
2.3 COSMOTE Business Telephony Discount for 6/12/18 countries COSMOTE Business Telephony Discount for 6/12/18 countries I are mainly addressed to Business and Corporate customers in need of international fixed telephony towards Zone's E.U., I & II destinations. With the above mentioned programs, a potential combination of either 6 or 12 or 18 destinations of Zone E.U., I & II is provided, offering respectively a discount based on the total monthly charge towards the selected destinations. Total monthly bill for international telephony towards specific destinations (EURO)* COSMOTE Business Telephony Discount for 6/12/18 countries (*) Total Monthly Bill excludes VAT. COSMOTE Business Telephony Discount for 6 countries COSMOTE Business Telephony Discount for 12 countries COSMOTE Business Telephony Discount for 18 countries UP TO 50 0% 0% 0% FROM 50 TO 200 31% 27% 23% FROM 200 TO 400 32% 28% 24% FROM 400 TO 1.000 33% 29% 25% MORE THAN 1.000 34% 30% 26% Notes: Geographical zones and billing step are the same with the ones in official pricelist. Peak or off Peak discrimination is not available. The program will be offered with a per TRN destriction. Only one (1) package per TRN will be offered -either same or different type-. The package is offered with a subscription fee 24.80 (VAT 24% included) per TRN. All Calls to International Destinations will be charged according to the line s Basic Package Pricelist. The following table includes all international destinations as well as the ones that are excluded from the programs. Services are provided by OTE S.A. 1/08/2016 53
2.4 COSMOTE Business Telephony International 600 Telephony International 600 program offers 500 minutes to 35 International Fixed Destinations and 100 minutes to 35 International Mobile Destinations: COSMOTE Business Telephony International 600 Free minutes per month 35 International Fixed Destinations 500 35 International Mobile Destinations 100 Monthly price (VAT 24% included) Monthly price (excluding VAT) 9.98 8.05 Time consumption of fixed to international fixed and mobile calls is per minute With the completion of the prepaid time, international fixed and mobile calls to 35 destinations will be charged according to the official pricelist for International Telephony www.cosmote.gr. Prepaid time should be consumed within one billing month without being able to transfer any remaining volumes to the next month. The package is offered with Landline and Landline with 2 channels or Landline with 2 channels DDI. For the new package a 12 month engagement is mandatory. In case of withdrawal from the package before the expiration of the 12 month period, an early termination fee of 29.94 including VAT 24% (24.15 excluding VAT) is charged. The following Index includes all 35 fixed and mobile international destinations of the package. International Zones Ε. U. ΖΟΝΕ I ΖΟΝΕ II ΖΟΝΕ IV 35 Fixed and Mobile International Destinations AUSTRIA BELGIUM BULGARIA FRANCE GERMANY DENMARK UNITED KINGDOM IRELAND SPAIN ITALY CROATIA CYPRUS LUXEMBURG NETHERLANDS HUNGARY POLAND PORTUGAL ROMANIA SLOVAKIA SLOVENIA SWEDEN CZECH REPUBLIC FINLAND AUSTRALIA UNITED STATES OF AMERICA JAPAN CANADA NORWAY SINGAPORE TURKEY HONG KONG CHINA KOREA SOUTH RUSSIA INDIA Fot the international destinations which have a break out or a prefix that belongs in another international Zone -other that the above mentioned- all calls towards them will be excluded from the free minutes of the package and will be charged according to the official pricelist of International Telephony www.cosmote.gr. Services are provided by OTE S.A. 1/08/2016 54
All Calls to International Destinations will be charged according to the line s Basic Package Pricelist. 3. COSMOTE BUSINESS TELEPHONY 3.1 COSMOTE Business Telephony 2.000 (18 month commitment) Telephony 2.000 programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, as well as unlimited time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Telephony 2.000 are as follows: Package Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Telephony 2.000 2.000 200 Unlimited Monthly fees for Telephony 2.000, for Landlines are shown below: Package Telephony 2.000 Prices for first 18 Prices outside months commitment Monthly price for Landlines (VAT 24% included) 30.14 33.17 The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landlines with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated per second. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the unlimited airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Telephony 2.000 contract with 18 months commitment, specifis a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. Services are provided by OTE S.A. 1/08/2016 55
All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) INACTIVE PROGRAMS (NOT OFFERED TO NEW CUSTOMERS) 1. OTE Business Call for large corporations LOCAL CALLS LONG DISTANCE CALLS Charge per second for 24 hours 7 days a week for all local and long distance calls with the following charges: Local calls: 0.000417 per sec (0.000517 VAT 24% included) Long Distance calls: 0.000950 per sec (0.001179 VAT 24% included) Total monthly bill for local calls For the customers who receive one bill for all their telecommunication services (EURO) Total discount percentage for local calls (EURO) Total monthly bill for long distance calls For the customers who receive one bill for all their telecommunication services (EURO) Total discount percentage for long distance calls (EURO) UP TO 1.000 6% up to 600 15% FROM 1.000 TO 2.200 8% from 600 to 1.500 20% FROM 2.200 TO 3.500 10% from 1.500 to 2.000 25% FROM 3.500 TO 4.500 15% from 2.000 to 2.500 31% FROM 4.500 TO 6.000 20,4% from 2.500 to 3.000 35% FROM 6.000 TO 8.000 23,2% from 3.000 to 5000 39% FROM 8.000 TO 10.000 26% MORE THAN 10.000 28,4% more than 5.000 48% Total monthly bill for international calls For the customers who receive one bill for all their telecommunication services (EURO) INTERNATIONAL CALLS Charge per second for all International calls Discount percentage applied only on fixed international destinations (except fixed destinations of zone 6 &7 of international telephony). Up to 1.000 14 % From 1.000 to 2.000 16 % MORE THAN 2.000 18 % Services are provided by OTE S.A. 1/08/2016 56
All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 2. OTE Business Call for corporations (per customer) OTE Business Call for corporations offers significant price reductions for local and longdistance calls to corporate customers who receive one bill for all their telecommunication services. The discount rates range between OTE business Plus and OTE Business Call for large corporations. OTE Business Call for corporations - national fixed calls TOTAL MONTHLY BILL* FOR LOCAL CALLS (EURO) DISCOUNT PERCENTAGE FOR LOCAL CALLS TOTAL MONTHLY BILL* FOR LONG DISTANCE CALLS (EURO) DISCOUNT PERCENTAGE FOR LONG DISTANCE CALLS UP TO 1000 8,40% UP TO 1000 22,00% FROM 1000 TO 3000 12,40% FROM 1000 TO 3000 26,00% FROM 3000 TO 8000 16,40% more than 3000 30,00% FROM 8000 TO 15000 20,40% MORE THAN 15000 24,40% * For the customers who receive one bill for all their telecommunication services * Monthly Bill excludes VAT Notes 1. A customer who is already subscribed to the discount package OTE business Plus is not automatically subscribed to the package " OTE Business Call for corporations ". A new application form must be submitted. 2. For international calls the discount percentages of calling package OTE business Plus are applied. The package is offered with a subscription fee 42.02 (VAT excluded) or 52.10 (VAT 24% included) per total bimonthly bill (per customer). 3. The customer does not specify any telephone numbers for local, long distance and international destinations. 4. The package does not include discounts for mobile calls. 5. The package offers charge per second from the first second for all local and long distance calls. 6. The discounted amount per type of call appears separately in the customer s total bill (local, long distance, international). The discount percentage is applied on the total bimonthly bill for all customers telecommunication services. 7. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhse wn_business_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 57
3. OTE Business Call for small & medium businesses OTE Business Call for small & medium businesses offers significant price reductions for local and long-distance calls to business customers and SME customers within OTE network. It offers, as shown below, further price reductions in comparison with OTE business per line, per month. OTE Business Call for small & medium businesses - national fixed calls MONTHLY BILL * PER LINE & PER TYPE OF CALLS (LOCAL, LONG DISTANCE) (EURO) DISCOUNT PERCENTAGE FOR LOCAL CALLS DISCOUNT PERCENTAGE FOR LONG DISTANCE CALLS UP TO 20 8,00% 17,00% FROM 20 TO 30 10,00% 22,00% FROM 30 TO 50 15,00% 28,00% MORE THAN 50 24,00% 30,00% * Monthly Bill excludes VAT Notes A customer who is already subscribed to the discount package OTE business is not automatically subscribed to the package " OTE Business Call for small & medium businesses ". A new application form must be submitted. For international calls the discount percentages of calling package OTE business are applied. The package is offered with a subscription fee 2.52 (VAT excluded) or 3.12 (VAT 24% included) per line. The customer does not specify any telephone numbers for local and long distance destinations. The package does not include discounts for mobile calls. The discount percentages are applied on local and long distance destinations per line and per type of call The total amount (in euro) per category is doubled when calculating the discount in bimonthly bill. The discounted amount per type of call is appeared separately in the customer s bill (local, long distance, international). The package does not apply to cardphones, ΟΝΕPHONE and FREEPHONE Additional charges (e.g. fee for changing program) will be automatically charged in OTE information systems. Any change from a discount package to a different discount package (with a subscription fee) is charged. The discount package can be combined only with the packages below: o ΟΤΕ mobile 30, 60, 120, 240, and 480 o Cosmote Home Telephony Kat Eksochin All Calls to International Destinations will be charged according to the following pricelist: https://www.cosmote.gr/fixed/documents/10280/1275332/die8nhs_thlefwnia.pdf/36 54c26b-62b7-43a1-be40-0a0908f04bfb Services are provided by OTE S.A. 1/08/2016 58
4. OTE business (subscription 3 per line) (3.72 with vat 24%] MONTHLY BILL PER TYPE OF CALLS (LOCAL, LONG DISTANCE) (EURO) NATIONAL CALLS DISCOUNT PERCENTAGE FOR LOCAL CALLS DISCOUNT PERCENTAGE FOR LONG DISTANCE CALLS UP TO 30 6% 15% FROM 30 TO 100 8% 20% MORE THAN 100 10% 25% SCALES MONTHLY BILL FROM INTERNATIONA L CALLS (EURO) SCALE 1 UP TO 10 SCALE 2 SCALE 3 SCALE 4 FROM 10 TO 30 FROM 30 TO 60 MORE THAN 60 International calls DESTINATIONS SELECTION (COUNTRIES) DISCOUNT PERCENTAGE (only for fixed destinations, except fixed destinations of zone 6 &7 of international telephony) Peak hours (08:00-20:00) WORKING DAYS No-peak hours (20:00-08:00) SATURDAYS & SUNDAYS 24 hours One country 20% 10% 10% Three countries 10% 5% 5% One country 25% 15% 15% Three countries 15% 10% 10% One country 30% 20% 20% Three countries 20% 15% 15% One country 35% 25% 25% Three countries 25% 20% 20% Charge for changing destinations: 1,0 (1,24 VAT 24% included) All Calls to International Destinations will be charged according to the following pricelist: https://www.cosmote.gr/fixed/documents/10280/1275332/die8nhs_thlefwnia.pdf/3654c26b- 62b7-43a1-be40-0a0908f04bfb Services are provided by OTE S.A. 1/08/2016 59
5. OTE business Plus (subscription 50 [62.00 with vat 24%] per customer) LOCAL CALLS LONG DISTANCE CALLS Charge per second for 24 hours 7 days a week for all local and long distance calls with the following charges: Local calls: 0.000417 per sec (0.000517 VAT 24% included) Long Distance calls: 0.000950 per sec (0.001179 VAT 24% included) Total monthly bill for local calls For the customers who receive one bill for all their telecommunication services (EURO) Total discount percentage for local calls (EURO) Total monthly bill for long distance calls For the customers who receive one bill for all their telecommunication services (EURO) Total discount percentage for long distance calls (EURO) UP TO 1.000 6% up to 600 15% FROM 1.000 TO 2.200 8% from 600 to 1.500 20% FROM 2.200 TO 3.500 10% MORE THAN 3.500 15% more than 1.500 25% Charge per second for all International calls Total monthly bill for international calls For the customers who receive one bill for all their telecommunication services (EURO) Discount percentage (To the amount of international traffic only for fixed to fixed calls except fixed destinations of zone 6 &7 of international telephony) Up to 1.000 14 % From 1.000 to 2.000 16 % MORE THAN 2.000 18 % Notes Discount Packages OTE Business and OTE Business Plus are no longer available to new customers. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 6. OTE Business Prepaid packages Local Long Distance Calls OTE Business for Local Calls OTE Business for Local Calls PRICE ( ) PER MONTH (VAT excluded) PRICE ( ) PER MONTH ( VAT 24% included) TOTAL MINUTES PER MONTH (of local calls) OTE Business Local 500 10.924 13.55 500 OTE Business Local 750 15.966 19.80 750 OTE Business Local 1000 20.168 25.01 1000 Services are provided by OTE S.A. 1/08/2016 60
OTE Business For Long Distance Calls OTE Business For Long Distance Calls PRICE ( )PER MONTH (VAT excluded) PRICE ( ) PER MONTH (VAT 24% included) TOTAL MINUTES PER MONTH (of long distance calls) OTE Business Long Distance 100 3.782 4.69 100 OTE Business Long Distance 200 7.563 9.38 200 OTE Business Long Distance 300 11.092 13.75 300 OTE Business Long Distance 500 18.487 22.92 500 Notes: 1. The prepaid time is per case only for local or only for long distance calls. 2. The rate of charging is per minute. 3. Customers can subscribe either to one of the above discount packages or combine the two above packages (for local and long distance calls). Additionally, customers can apply for the discount package OTE business for International Calls in order to have discounts in international calls. 4. The time above total minutes of the packet will be charged with the existing tariffs as local and long distance calls. 5. The packets are offered without subscription fees. 6. All Calls to International Destinations will be charged according to the following pricelist: https://www.cosmote.gr/fixed/documents/10280/1275332/die8nhs_thlefwnia.pdf/3 654c26b-62b7-43a1-be40-0a0908f04bfb Business Voice Services packages cannot be combined with any other discount or prepaid package. 7. OTE Business Prepaid packages 4500-15000 ΟΤΕ Business prepaid packages 4.500 15.000 are mainly offered to the market segment of large businesses and include prepaid time for local, long distance calls within and outside OTE network with duration of 4.500 or 15.000 minutes per month accordingly. After the completion of the prepaid time, all local and long distance calls within and outside OTE network will be charged 0.0267 per minute (VAT 24% included), for the package Local Long Distance 4.500 and 0.0236 per minute (VAT 24% included), for the package Local Long Distance 15.000. The charge after the completion of the prepaid time is independent of time zones (peak, off peak hours, weekends) and the rate of charging is per second from the first second. OTE Business Prepaid Packages Prepaid Packages Price ( ) per month (VAT 24% included) Minutes Local Long Distance 4.500 119.97 4.500 Local Long Distance 15.000 353.40 15.000 Prepaid time consumption will be calculated per second from the first second. For the new prepaid packages a 12 month engagement is mandatory. In case of withdrawal from the package before the expiration of the 12 month period, the customer pays penalty equal to one third of the remaining monthly fees. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages Services are provided by OTE S.A. 1/08/2016 61
(https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 8. OTE Business Prepaid Packages (2-8 Connections) OTE Business prepaid packages are mainly offered to small business and medium businesses that have at least 2 active lines /connections. A customer will be able to include from 2 to 8 active lines / connections to these packages and he will receive one bimonthly bill for all these connections. Prepaid Packages Prepaid packages include Local and National Long Distance Calls within and outside OTE network. OTE Business Prepaid Packages PRICE ( ) PER MONTH ( VAT 24% included) 19 ( ) PER MTH WITH V M I MINUTES*NUH Local Long Distance 500 12.40 500 Local Long Distance 1000 22.40 1000 Local Long Distance 1500 30.11 1500 Local Long Distance 2000 38.45 2000 *Free time is calculated per second with a minimum of 30 seconds per call. After all the package time is used, existing local calls tariffs within OTE network apply for both local and long distance calls. DP Prepaid Packages Double play prepaid packages include Local and National Long Distance Calls within and outside OTE network combined with OTE ADSL or OTE Business ADSL services. OTE Business Prepaid Packages DP PRICE ( ) PER MONTH (VAT 24% included) 9 TMINUTES* Local Long Distance DP 500 11.36 500 Local Long Distance DP 1000 21.36 1000 Local Long Distance DP 1500 28.03 1500 Local Long Distance DP 2000 36.37 2000 *Free time is calculated per second with a minimum of 30 seconds per call. After all the package time is used, existing local calls tariffs within OTE network apply for both local and long distance calls. Notes 1. One bimonthly bill/ account that includes 2 to 8 lines/connections is generated. 2. A 12 month engagement to all the above packages is mandatory. Services are provided by OTE S.A. 1/08/2016 62
Mobile Prepaid Packages (not offered to new customers) These packages offer pre-paid time to mobile numbers (of all national mobile operators). OTE Business Mobile Prepaid Packages PRICE ( ) PER MONTH ( VAT 24% included) TOTAL MI TMINUTES* MONTH Mobile 100 8,47 100 Mobile 200 16,43 200 Mobile 500 38,51 500 *Free time is calculated per second with a minimum of 30 seconds per call. After all the package time is used, existing fixed to mobile tariffs apply. Notes 1. One bimonthly bill/ account that includes 2 to 8 lines/connections is generated. 2. A 12 month engagement to all the above packages is mandatory. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) ADDITIONAL NOTIFICATION: OTE Business prepaid packages (2-8 Lines) combine with ΟΤΕ Business Add on Mobile Packages 150, 300, 600, 100, 2000 (section 3.1) 9. COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls (offer 6+6) Telephony Unlimited & intra-company fixed to mobile calls with intracompany fixed-to-mobile calls are addressed to business customers and offer the customers an integrated bundle of services that include the monthly line rental fee, free time for local and long distance calls within and outside OTE network, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls are as follows: Package COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 150 1.000 Monthly fees for COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls, for Landline are shown below: Package COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls Prices for first 6 months Prices for remaining 6 months Monthly average Price Monthly price for Landlines (VAT 24% included) 27.12 31.15 29.13 Services are provided by OTE S.A. 1/08/2016 63
The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels (simple or DDI). Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. After the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged according to the official tariff for local calls within OTE network. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. After the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged 0,0955 per minute (VAT 24% included) or 0,077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles must be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. COSMOTE Business Telephony Unlimited & intra-company fixed to mobile calls contract specify a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee of 35.28 (VAT 24% included) or 28.46 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 10. COSMOTE Business Telephony 4.500 / 15.000 (including Mobile) Telephony 4.500 15.000 mainly address to the market segment of large businesses, offering prepaid time for local and long distance calls within and outside OTE network with duration of 4.500 or 15.000 minutes per month accordingly combined with prepaid packages to national mobile networks with duration of 100,200,500,1.000 minutes. With the fulfillment of the prepaid package of 4.500 minutes, all local and long distance calls, within and outside OTE network, will be charged per second from the first second with 0.023064 per minute (VAT 24% included) and with 0.020832 per minute (VAT 24% included) for the 15.000 minutes package, irrespective of time zones (peak, off peak hours, weekends). The subsequent fixed to mobile traffic will be charged according to official pricelist s tariff which applies to all packages and billed in one-second increments. Telephony 4.500 Telephony 4.500 Telephony to Mobile 100 Telephony to Mobile 200 Telephony to Mobile 500 Telephony to Mobile 1.000 Package Price ( ) per month (VAT 24% included) 112.26 120.22 142.30 176.98 Services are provided by OTE S.A. 1/08/2016 64
Telephony 15.000 COSMΟΤΕ Business Telephony 15.000 Telephony to Mobile 100 Telephony to Mobile 200 Telephony to Mobile 500 Telephony to Mobile 1.000 Package Price ( ) per month (VAT 24% included) 320.95 328.91 350.99 385.67 Prepaid time should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Time consumption of Local and Long distance calls is per second from the first second whilst time consumption of fixed to mobile calls is per second with a 30 seconds minimum charge per call. For the new flat rate packages a 12 month engagement is mandatory. In case of withdrawal from the package before the expiration of the 12 month period, the customer is subject to pay penalty equal to one third of the remaining monthly fees. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 11. COSMOTE Business Telephony 300 (offer 6+6) Telephony 300 offer an integrated bundle of services that include the monthly line rental fee, free time for local and long distance calls within and outside OTE network, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Telephony 300 are as follows: Package Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Telephony 300 300 60 1.000 Monthly fees for Telephony 300, for Landlines are shown below: Package Telephony 300 Prices for first 6 months Prices for remaining 6 months Monthly average Price Monthly price for Landline (VAT 24% included) 23.09 27.12 25.10 Services are provided by OTE S.A. 1/08/2016 65
The corresponding fee for a customer of a landline with 2 channels will be increased by the price difference of monthly rental fees between a Landline and a Landline with 2 channels or a Landline with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Telephony 300 contract, specify a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 12. COSMOTE Business Telephony 2.000 (offer 6+6) Telephony 2.000 program offer an integrated bundle of services that include the monthly line rental fee, free time for local and long distance calls within and outside OTE network, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Telephony 2.000 are as follows: Package Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Telephony 2.000 2.000 200 1.000 Monthly fees for Telephony 2.000, for Landlines are shown below: Package Telephony 2.000 Prices for first 6 months Prices for remaining 6 months Monthly average Price Monthly price for Landline (VAT 24% included) 29.13 33.17 31.15 Services are provided by OTE S.A. 1/08/2016 66
The corresponding fee for a customer Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landlines with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated per second. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Telephony 2.000 contract, specify a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 13. COSMOTE Business Telephony 300 (18 month commitment) Telephony 300 programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Telephony 300 with 18 months commitment is as follows: Package Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Telephony 300 300 60 1.000 Monthly fee for Telephony 300, for Landlines is shown below: Package Telephony 300 Prices for first 18 Prices outside commitment months Monthly price for Landline (VAT 24% included) 24.09 27.12 Services are provided by OTE S.A. 1/08/2016 67
The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landline and Landline with 2 channels or Landline with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Telephony 300 contract, specifies a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 14. COSMOTE Business Telephony 2.000 (18 month commitment) Telephony 2.000 programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Telephony 2.000 are as follows: Package Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Telephony 2.000 2.000 200 1.000 Monthly fees for Telephony 2.000, for Landlines are shown below: Package Telephony 2.000 Prices for first 18 Prices outside months commitment Monthly price for Landlines (VAT 24% included) 30.14 33.17 Services are provided by OTE S.A. 1/08/2016 68
The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landlines with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated per second. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Telephony 2.000 contract with 18 months commitment, specifis a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 15. COSMOTE Business Telephony International 50 / 100 / 200 COSMOTE Business Telephony International 50 /100 /200 are mainly addressed to small and medium sized businesses in need of international fixed telephony to zones E.U. and Ι. Monthly prepaid time depends on the prepaid package that will be chosen. COSMOTE Business Telephony International 50 /100 /200 Total minutes per month Price ( ) per month (VAT 24% included) COSMOTE Business Telephony International 50 COSMOTE Business Telephony International 100 COSMOTE Business Telephony International 200 50 8.05 100 14.82 200 26.92 Notes: Prepaid time consumption will be calculated per second from the first second. COSMOTE Business Telephony International 50 /100 /200 are offered with a per TRN distriction. Only one (1) package per TRN will be offered -either same or different type. Services are provided by OTE S.A. 1/08/2016 69
With the completion of the prepaid time, international fixed calls to zones E.U. and Ι, will be charged according to the line s Basic Package Pricelist for International Calls. B. COSMOTE BUSINESS DOUBLE PLAY ACTIVE PROGRAMS 1. Double Play 24 Economy (18 month commitment) Double Play 24 Economy programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 24 Mbps as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Double Play 24 Economy with 18 months commitment are as follows: Package Maximum internet speed Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intra-company fixed-to-mobile calls Double Play 24 Economy 24 Mbps 300 60 1.000 Monthly fee for Double Play Economy with 18 months commitment, for Landline is shown below: Package Double Play 24 Economy Prices for first 18 months Prices outside commitment Monthly price for Landline (VAT 24% included) 35.18 38.21 The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landline with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-to- Services are provided by OTE S.A. 1/08/2016 70
mobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Double Play Economy contracts with 18 months commitment, specify a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 2. Double Play (18 month commitment) Double Play programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 50 Mbps and value added services, as well as free time to national mobile networks and unlimited time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Double Play with 18 months commitment are as follows: Packages Maximum internet speed Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Valueadded services International Calls Double Play 4 Basic 4 Mbps 200 Double Play 24 Basic Double Play VDSL 30 Basic 24 Mbps 30 Mbps 2.000 400 Unlimited _ 30 (fixed destinations to the EU Zone) Double Play VDSL 50 Basic 50 Mbps Packages Maximum internet speed Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Valueadded services International Calls Double Play 24 Web Pack 24 Mbps 2.000 450 Unlimited Web Hosting, Mail Hosting, DNR 30 (fixed destinations to the EU Zone) Services are provided by OTE S.A. 1/08/2016 71
Packages Double Play 4 Full Pack Double Play 24 Full Pack Double Play VDSL 30 Full Pack Double Play VDSL 50 Full Pack Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 600 Unlimited Valueadded services Web Hosting, Mail Hosting, DNR, 1 Static IP International Calls Lower charge for fixed destinations to the EU Zone, special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania Monthly fees for Double Play with 18 months commitment, for Landlines are shown below: Packages Prices for first 18 months Prices outside commitment Monthly price for Landline (VAT 24% included) Termination fee Monthly price (VAT 24% included) Double Play 4 Basic 38,21 41,23 90,73 Double Play 24 Basic 42,85 45,87 90,73 Double Play VDSL 30 Basic 47,89 50,91 90,73 Double Play VDSL 50 Basic 52,93 55,95 110,89 Double Play 24 Web Pack 49,30 50,31 90,73 Double Play 4 Full Pack 50,10 55,14 110,89 Double Play 24 Full Pack 55,14 60,19 110,89 Double Play VDSL 30 Full Pack 60,19 65,23 110,89 Double Play VDSL 50 Full Pack 65,23 70,27 110,89 The corresponding fee for a customer Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landlines with 2 channels DDI. Double Play contracts with 18 months commitment specify a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee is charged as shown in the above table. In case a customer migrates to a package with lower monthly price, a fee of 60.49 (VAT 24% included) or 48.78 (VAT excluded), is charged. Available airtime for local and long distance calls within and outside OTE network will be calculated per second. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Services are provided by OTE S.A. 1/08/2016 72
Available airtime for calls to national mobiles will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles, all calls to national mobiles will be charged with 0,0955 per minute (VAT 24% included) or 0,077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the unlimited airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Double Play Basic, Double Play Web Pack, offer 30 minutes for the EU pricing zone, to fixed destinations. With the completion of the available airtime for fixed destinations to the EU pricing zone, all calls to EU fixed destinations will be charged according to the official pricelist for international destinations www.cosmote.gr. Double Play Full Pack with 18months commitment offer for the EU pricing zone, lower charges for calls to fixed destinations, measured on a per minute basis without a minimum charge per call; and special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania, measured on a per second basis without a minimum charge per call, as shown below: Pricing Zone Price per minute (VAT 24% included) Billing step EU 0.0322 per minute Albania 0.2338 per second Zone I 0.2751 per second Zone II 0.3274 per second Zone III 0.6549 per second Zone IV 0.9823 per second Charges and billing steps to other international zones are charged according to the official pricelist for international destinations www.cosmote.gr. Double Play Full Pack with 18months commitment offers optional 16 Static IP s with a charge of 12.10 (VAT 24% included) or 9.76 (VAT excluded). Customers that have any of the above programs, may purchase COSMOTE Smart Office in a preferential montly charge. COSMOTE Smart Office is a service which offers features such as Call Diversion, Voicemail-to-Email, Call Queues, Line Hunting, Interactive Voice Response (IVR) and Virtual Fax (for additional informations www.cosmote.gr). COSMOTE Smart Office preferential montly charges are shown below : COSMOTE Smart Office Preferential Montly Charge (VAT 24% included) Preferential Montly Charge (VAT excluded) COSMOTE Smart Office Value Pack 2,02 1,63 COSMOTE Smart Office Full Pack 6,05 4,88 COSMOTE Smart Office Fax 4,03 3,25 All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 73
INACTIVE PROGRAMS (NOT OFFERED TO NEW CUSTOMERS) 1. ΟΤΕ Business Double Play (1-4 lines) ΟΤΕ Business Double Play packages are mainly addressed to small and medium sized businesses and offer the customers the opportunity to receive one aggregate bimonthly account (1 to 4 phone lines) for their voice, broadband and value-added services. ΟΤΕ Business Double Play packages include the monthly line rental fee and offer unlimited telephony for local and long distance calls within and outside OTE network, free time per month to national mobile networks as well as unlimited broadband access and value added services via OTE Business Conn-x connections. ΟΤΕ Business Double Play monthly fees for a Landline are as follows: ΟΤΕ Business Double Play OTE Business Double Play Start Up 2 Mbps Monthly price for Landlines (VAT 24% included) Time per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Maximum internet speed 45.87 Unlimited 30 2 Mbps Value-added services Web presence, corporate mail OTE Business Double Play Static 2 Mbps OTE Business Double Play Office 2 Mbps OTE Business Double Play Start Up 24 Mbps OTE Business Double Play Static 24 Mbps OTE Business Double Play Office 24 Mbps 53.95 Unlimited 30 2 Mbps Static IP 62.00 Unlimited 30 2 Mbps 49.90 Unlimited 60 24 Mbps Static IP, web presence, corporate mail Web presence, corporate mail 63.01 Unlimited 60 24 Mbps Static IP 71.07 Unlimited 60 24 Mbps Static IP, web presence, corporate mail The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels (simple or DDI). ΟΤΕ Business Double Play customers with more than one line are able to choose any of the existing and already available Anytime + 60 Mobile, DP2, DP24 for the other lines (1 to 3). Free time consumption to mobiles will be calculated on a per minute basis. After the completion of the free time, calls to mobiles will be charged according to the existing fixed to mobile pricelist. If 2, 3, or 4 lines are included to ΟΤΕ Business Double Play packages, a total monthly discount of 1.01, 2.02, or 3.02 (VAT 24% included) is offered, correspondingly. For the provision of ΟΤΕ Business Double Play, the customer is engaged for 12 months, by signing a contract. In case of line withdrawal before the expiration of the 12 month period, an early termination fee of 35.28 for Anytime + 60 Mobile, 50.41 for DP 2/24 and 81.41 for OTE Business Double Play (VAT 24% included) is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 74
2. ΟΤΕ Business Double Play ΟΤΕ Business Double Play packages are addressed to business customers and offer the customers an integrated bundle of services that include the monthly line rental fee, unlimited call time for local and long distance calls within and outside OTE network, unlimited broadband access up to 24 Mbps and value added services, as well as free time to national mobile networks. Unlimited call time for local and long distance calls is subject to a fair usage policy.οτε Business Double Play monthly fees for a Landline, as well as, the maximum usage limits (in minutes per month) are as follows: ΟΤΕ Business Double Play ΟΤΕ Business Unlimited OTE Business Double Play Start Up 2 Mbps OTE Business Double Play Static 2 Mbps OTE Business Double Play Office 2 Mbps OTE Business Double Play Start Up 24 Mbps OTE Business Double Play Static 24 Mbps OTE Business Double Play Office 24 Mbps Monthly price for Landlines (VAT 24% included) Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Maximum internet speed Value-added services 26.11 2.000 90 - - 38.21 2.000 90 2 Μbps Web presence, corporate mail 46.27 2.000 90 2 Μbps Static IP 52.32 2.000 90 2 Μbps 45.87 2.000 90 24 Μbps Static IP, Web Presence, Corporate mail Web presence, corporate mail 53.33 2.000 90 24 Μbps Static IP 60.39 2.000 90 24 Μbps Static IP, Web Presence, Corporate mail The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels (simple or DDI). Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. After the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged according to the official tariff for local calls within OTE network. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles will be calculated on a per minute basis. After the completion of the available airtime for calls to national mobiles, all calls to national mobiles will be charged 0,0955 per minute (VAT 24% included) and the charge will be on a per minute basis. The above rate is higher than the nominal pricelist s rate. Available airtime for calls to national mobiles, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. ΟΤΕ Business Double Play contract specifies a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee of 81.41 for any OTE Business Double Play package (VAT 24% included), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 75
3. ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls are addressed to business customers and offer an integrated bundle of services that include unlimited call time for local and long distance calls within and outside OTE network, unlimited broadband access up to 24 Mbps and value added services (1 Static IP, Web Presence, Corporate mail) (OTE Business Conn-x (DP)), free time to national mobile networks and unlimited call time for intra-company fixed-to-mobile calls, as well as discounts to selected fixed international destinations, for 1 to 4 telephone connections. Unlimited call time for local and long distance calls and for intra-company fixed-to-mobile calls is subject to a fair usage policy. The maximum usage limits (in minutes per month) are as follows: Number of telephone connections 1 2 3 4 Local and Long distance calls (minutes / month) 2.000 4.000 6.000 8.000 Calls to National Mobiles (minutes / month) 60 90 120 150 Intra-company fixed-to-mobile calls (minutes / month) 1.000 1.000 2.000 2.000 To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles must be subscribed to COSMOTE BUSINESS programs with the intracompany calls feature enabled. ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls monthly fees, are as follows : Number of telephone connections 1 2 3 4 Monthly Fee Internet 2 Mbps (vat 24% included) Monthly Fee Internet 24 Mbps (vat 24% included) 35.73 45.25 54.77 64.29 40,77 50,30 59,81 69,33 The above monthly fees do not include the monthly line-rental fee. The monthly fees that include line rental fees depend on the type of telephone connections the customers owns and are derived from the above monthly fees by adding the corresponding monthly line-rental fee for Landlines or Landlines with 2 channels telephone connections. A representative example, which includes Landlines with 2 channels line-rental fees, is shown below: Number of Landlines with 2 channels connections Monthly fees for Internet 2 Mbps which include Landlines with 2 channels linerental fee (vat 24% included) Monthly fees for Internet 2 Mbps which include Landlines with 2 channels linerental fees (vat 24% included) 1 (2 voice channels) 2 (4 voice channels) 3 (6 voice channels) 4 (8 voice channels) 55,45 84,68 113,92 143,15 60,49 89,72 118,96 148,20 Services are provided by OTE S.A. 1/08/2016 76
Available airtime is shared among all 1 to 4 telephone connections that are subscribed to ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls. Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis, without a minimum charge per call. Available airtime for calls to national mobiles and available airtime for intra-company fixed-to-mobile calls will be calculated per second with a minimum charge of 45 seconds per call. After the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged according to the official tariff for local calls within OTE network. After the completion of the available airtime for calls to national mobiles and for intra-company fixedto-mobile calls, all calls to national mobiles and intra-company fixed-to-mobile calls will be charged according to the official tariff for fixed-to mobile calls. ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls offer: for the EU pricing zone, lower charges for calls to fixed destinations, measured on a per minute basis without a minimum charge per call; and special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania, measured on a per second basis without a minimum charge per call, as shown below: Pricing Zone Price per minute (VAT 24% Billing step included) EU 0.0322 per minute Albania 0.2338 per second Zone I 0.2751 per second Zone II 0.3274 per second Zone III 0.6549 per second Zone IV 0.9823 per second Charges and billing steps to other international zones are charged according to the official pricelist for international destinations. The ΟΤΕ Business Double Play with intra-company fixed-to-mobile calls contract specifies a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, the following early termination fees apply: Number of telephone connections 1 2 3 4 Termination Fee for Internet 2 Mbps (vat 24% included) Termination Fee for Internet 24 Mbps (vat 24% included) 130,05 199,61 269,17 338,73 142,15 211,71 282,28 351,84 All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 77
4. Double Play (offer 6+6) Double Play are addressed to business customers and offer the customers an integrated bundle of services that include the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 50 Mbps and value added services, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Double Play are as follows: Packages Maximum internet speed Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Valueadded services Double Play 4 Basic 4 Mbps 150 Double Play 24 Basic 24 Mbps Double Play VDSL 30 Basic 30 Mbps 2.000 300 1.000 _ Double Play VDSL 50 Basic 50 Mbps Packages Double Play 4 Web Pack Double Play 24 Web Pack Double Play VDSL 30 Web Pack Double Play VDSL 50 Web Pack Packages Double Play 4 Web Pack & Static Double Play 24 Web Pack & Static Double Play VDSL 30 Web Pack & Static Double Play VDSL 50 Web Pack & Static Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 400 1.000 Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 500 1.000 Valueadded services Web Hosting, Mail Hosting, DNR Valueadded services Web Hosting, Mail Hosting, DNR, 1 Static IP International Calls Lower charge for fixed destinations to the EU Zone, special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania Services are provided by OTE S.A. 1/08/2016 78
Monthly fees for Double Play, for Landlines are shown below: Packages Double Play 4 Basic Double Play 24 Basic Double Play VDSL 30 Basic Double Play VDSL 50 Basic Double Play 4 Web Pack Double Play 24 Web Pack Double Play VDSL 30 Web Pack Double Play VDSL 50 Web Pack Prices for first 6 months Prices for remaining 6 months Monthly average Price Monthly price for Landlines (VAT 24% included) 34,28 38,31 36,29 39,32 43,35 41,33 44,36 48,39 46,37 49,40 53,43 51,41 38,31 42,34 40,33 43,35 47,38 45,37 48,39 52,42 50,41 58,47 62,50 60,49 Double Play 4 Web Pack & Static Double Play 24 Web Pack & Static Double Play VDSL 30 Web Pack & Static Double Play VDSL 50 Web Pack & Static 48,19 52,22 50,20 53,23 57,26 55,25 58,27 62,30 60,29 68,35 72,38 70,37 The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees between Landline and of Landline with 2 channels (simple or DDI). Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. After the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged according to the official tariff for local calls within OTE network. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. After the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged 0,0955 per minute (VAT 24% included) or 0,077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles must be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature Services are provided by OTE S.A. 1/08/2016 79
enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Double Play Web Pack & Static packages offer for the EU pricing zone, lower charges for calls to fixed destinations, measured on a per minute basis without a minimum charge per call; and special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania, measured on a per second basis without a minimum charge per call, as shown below: Pricing Zone Price per minute (VAT 24% included) Billing step EU 0.0322 per minute Albania 0.2338 per second Zone I 0.2751 per second Zone II 0.3274 per second Zone III 0.6549 per second Zone IV 0.9823 per second Charges and billing steps to other international zones are charged according to the official pricelist for international destinations. Double Play Web Pack & Static offer optional 16 Static IP s with a charge of 12.10 (VAT 24% included) or 9.76 (VAT excluded). Double Play contracts specify a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee of 81.41 (VAT 24% included) or 65.65 (VAT excluded) for any COSMOTE Business Double Play package, is charged. In case a customer migrates to a package with lower monthly price, a fee of 60.49 (VAT 24% included) or 48.78 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 5. Double Play Economy (offer 6+6) Double Play Economy programs offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 24 Mbps as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Double Play Economy are as follows: Services are provided by OTE S.A. 1/08/2016 80
Package Double Play 4 Economy Double Play 24 Economy Maximum internet speed 4 Mbps 24 Mbps Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intra-company fixed-to-mobile calls 300 60 1.000 Monthly fees for Double Play Economy, for Landlines are shown below: Prices for Prices for first 6 Monthly average remaining 6 Package months Price months Double Play 4 Economy Double Play 24 Economy Monthly price for Landlines (VAT 24% included) 28,13 32,16 30,14 34,18 38,21 36,19 The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landlines with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Double Play Economy contract, specify a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded), is charged. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 81
6. Double Play (offer 6+6) Double Play programs offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 50 Mbps and value added services, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Double Play are as follows: Packages Maximum internet speed Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Valueadded services Double Play 4 Basic 4 Mbps 200 Double Play 24 Basic 24 Mbps Double Play VDSL 30 Basic 30 Mbps 2.000 400 1.000 _ Double Play VDSL 50 Basic 50 Mbps Packages Double Play 4 Web Pack Double Play 24 Web Pack Double Play VDSL 30 Web Pack Double Play VDSL 50 Web Pack Packages Double Play 4 Web Pack & Static Double Play 24 Web Pack & Static Double Play VDSL 30 Web Pack & Static Double Play VDSL 50 Web Pack & Static Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 450 1.000 Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 500 1.000 Valueadded services Web Hosting, Mail Hosting, DNR Valueadded services Web Hosting, Mail Hosting, DNR, 1 Static IP International Calls Lower charge for fixed destinations to the EU Zone, special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania Services are provided by OTE S.A. 1/08/2016 82
Monthly fees for Double Play, for Landlines are shown below: Packages Double Play 4 Basic Double Play 24 Basic Double Play VDSL 30 Basic Double Play VDSL 50 Basic Double Play 4 Web Pack Double Play 24 Web Pack Double Play VDSL 30 Web Pack Double Play VDSL 50 Web Pack Prices for first 6 months Prices for remaining 6 months Monthly average Price Monthly price for Landline (VAT 24% included) Termination fee (VAT 24% included) 37,20 41,23 39,22 90,73 41,84 45,87 43,85 90,73 46,88 50,91 48,89 90,73 51,92 55,95 53,93 110,89 41,23 45,27 43,25 90,73 46,27 50,31 48,29 90,73 51,31 55,35 53,33 110,89 56,35 60,39 58,37 110,89 Double Play 4 Web Pack & 51,11 55,14 53,13 110,89 Static Double Play 24 Web Pack 56,15 60,19 58,17 110,89 & Static Double Play VDSL 30 Web 61,19 65,23 63,21 110,89 Pack & Static Double Play VDSL 50 Web 66,23 70,27 68,25 110,89 Pack & Static The corresponding fee for a customer of a Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landline with 2 channels or Landlines with 2 channels DDI. Double Play contracts specify a minimum 12-month commitment period. In case of withdrawal before the expiration of the 12 month period, an early termination fee is charged as shown in the above table. In case a customer migrates to a package with lower monthly price, a fee of 60.49 (VAT 24% included) or 48.78 (VAT excluded), is charged. Available airtime for local and long distance calls within and outside OTE network will be calculated per second. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Services are provided by OTE S.A. 1/08/2016 83
Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0,0955 per minute (VAT 24% included) or 0,077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Double Play Web Pack & Static packages offer for the EU pricing zone, lower charges for calls to fixed destinations, measured on a per minute basis without a minimum charge per call; and special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania, measured on a per second basis without a minimum charge per call, as shown below: Pricing Zone Price per minute (VAT 24% included) Billing step EU 0.0322 per minute Albania 0.2338 per second Zone I 0.2751 per second Zone II 0.3274 per second Zone III 0.6549 per second Zone IV 0.9823 per second Charges and billing steps to other international zones are charged according to the official pricelist for international destinations. Double Play Web Pack & Static offer optional 16 Static IP s with a charge of 12.10 (VAT 24% included) or 9.76 (VAT excluded). All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 84
7. Double Play Economy (18 month commitment) Double Play Economy programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 24 Mbps as well as free time to national mobile networks and free time for intra-company fixed-tomobile calls. Maximum usage limits (in minutes per month) for Double Play Economy with 18 months commitment are as follows: Free minutes per month for local Free minutes Free minutes and long per month to per month to Package Maximum distance calls Intra-company national mobile internet speed within and fixed-to-mobile networks outside OTE calls network Double Play 4 Economy Double Play 24 Economy 4 Mbps 24 Mbps 300 60 1.000 Monthly fee for Double Play Economy with 18 months commitment, for Landline is shown below: Prices for first 18 Prices outside months commitment Package Monthly price for Landline (VAT 24% included) Double Play 4 Economy Double Play 24 Economy 29,13 32,16 35,18 38,21 The corresponding fee for a customer of Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landline with 2 channels DDI. Available airtime for local and long distance calls within and outside OTE network will be calculated on a per minute basis. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0.0955 per minute (VAT 24% included) or 0.077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Services are provided by OTE S.A. 1/08/2016 85
Double Play Economy contracts with 18 months commitment, specify a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee of 70.57 (VAT 24% included) or 56.91 (VAT excluded). All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) 8. Double Play (18 month commitment) Double Play programs with 18 months commitment offer an integrated bundle of services that includes the monthly line rental fee, free time for local and long distance calls within and outside OTE network, broadband access up to 50 Mbps and value added services, as well as free time to national mobile networks and free time for intra-company fixed-to-mobile calls. Maximum usage limits (in minutes per month) for Double Play with 18 months commitment are as follows: Packages Maximum internet speed Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls Valueadded services Double Play 4 Basic 4 Mbps 200 Double Play 24 Basic Double Play VDSL 30 Basic Double Play VDSL 50 Basic Packages Double Play 4 Web Pack Double Play 24 Web Pack Double Play VDSL 30 Web Pack Double Play VDSL 50 Web Pack 24 Mbps 30 Mbps 50 Mbps Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps 2.000 Free minutes per month for local and long distance calls within and outside OTE network 400 Free minutes per month to national mobile networks 1.000 _ Free minutes per month to Intracompany fixed-tomobile calls 2.000 450 1.000 Valueadded services Web Hosting, Mail Hosting, DNR Services are provided by OTE S.A. 1/08/2016 86
Packages Double Play 4 Web Pack & Static Double Play 24 Web Pack & Static Double Play VDSL 30 Web Pack & Static Double Play VDSL 50 Web Pack & Static Maximum internet speed 4 Mbps 24 Mbps 30 Mbps 50 Mbps Free minutes per month for local and long distance calls within and outside OTE network Free minutes per month to national mobile networks Free minutes per month to Intracompany fixed-tomobile calls 2.000 500 1.000 Valueadded services Web Hosting, Mail Hosting, DNR, 1 Static IP International Calls Lower charge for fixed destinations to the EU Zone, special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania Monthly fees for Double Play with 18 months commitment, for Landlines are shown below: Packages Double Play 4 Basic Double Play 24 Basic Double Play VDSL 30 Basic Double Play VDSL 50 Basic Prices for first 18 months Prices outside commitment Monthly price for Landline (VAT 24% included) Termination fee (VAT 24% included) 38,21 41,23 90,73 42,85 45,87 90,73 47,89 50,91 90,73 52,93 55,95 110,89 Double Play 4 Web Pack Double Play 24 Web Pack Double Play VDSL 30 Web Pack Double Play VDSL 50 Web Pack 42,24 45,27 90,73 47,28 50,31 90,73 52,32 55,35 110,89 57,36 60,39 110,89 Double Play 4 Web Pack & Static Double Play 24 Web Pack & Static Double Play VDSL 30 Web Pack & Static Double Play VDSL 50 Web Pack & Static 52,12 55,14 110,89 57,16 60,19 110,89 62,20 65,23 110,89 67,24 70,27 110,89 Services are provided by OTE S.A. 1/08/2016 87
The corresponding fee for a customer Landline with 2 channels will be increased by the price difference of monthly rental fees between Landlines and Landlines with 2 channels or Landlines with 2 channels DDI. Double Play contracts with 18 months commitment specify a minimum 18-month commitment period. In case of withdrawal before the expiration of the 18 month period, an early termination fee is charged as shown in the above table. In case a customer migrates to a package with lower monthly price, a fee of 60.49 (VAT 24% included) or 48.78 (VAT excluded), is charged. Available airtime for local and long distance calls within and outside OTE network will be calculated per second. With the completion of the available airtime for local and long distance calls within and outside OTE network, all local and long distance calls within and outside OTE network will be charged with 0.0417 per minute (VAT 24% included) or 0.0336 per minute (VAT excluded) and the charge will be on a per minute basis. Available airtime for local and long distance calls within and outside OTE network, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls will be calculated on a per minute basis. With the completion of the available airtime for calls to national mobiles and for intra-company fixed-to-mobile calls, all calls to national mobiles will be charged with 0,0955 per minute (VAT 24% included) or 0,077 per minute (VAT excluded) and the charge will be on a per minute basis. To benefit from the available airtime for intra-company mobile calls, the customer s company mobiles should be subscribed to COSMOTE BUSINESS programs with the intra-company calls feature enabled. Available airtime for calls to national mobiles and for intra-company fixed-tomobile calls, should be consumed within one billing month without being eligible to transfer any remaining volumes to the next month. Double Play Web Pack & Static packages with 18months commitment offer for the EU pricing zone, lower charges for calls to fixed destinations, measured on a per minute basis without a minimum charge per call; and special charges for calls to fixed destinations in Zones Ι, ΙΙ, ΙΙΙ, IV and Albania, measured on a per second basis without a minimum charge per call, as shown below: Pricing Zone Price per minute (VAT 24% included) Billing step EU 0.0322 per minute Albania 0.2338 per second Zone I 0.2751 per second Zone II 0.3274 per second Zone III 0.6549 per second Zone IV 0.9823 per second Charges and billing steps to other international zones are charged according to the official pricelist for international destinations. Double Play Web Pack & Static with 18months commitment offers optional 16 Static IP s with a charge of 12.10 (VAT 24% included) or 9.76 (VAT excluded). All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 88
C. BUSINESS SOLUTIONS ACTIVE PROGRAMS 1. COSMΟΤΕ BUSINESS TELEPHONY INTERNET / VPN Telephony Internet / VPN service package offers significant price reductions for local and long-distance calls to corporate customers within OTE network. Telephony Internet / VPN is a voice and data solution designed to satisfy the needs of corporate customers with multiple points of presence. Telephony Internet Price reductions for local and long-distance calls for Telephony Internet within OTE network depend on the monthly bill per line and are as follows: Μonthly bill * per line & per type of calls (local, long distance) (euro) Local Calls DISCOUNT PERCENTAGE Long Distance Calls UP to 20 10% 20% FROM 20 TO 30 12% 24% FROM 30 TO 50 17% 30% MORE THAN 50 26% 32% * Monthly Bill excludes VAT Telephony VPN Price reductions for local and long-distance calls within OTE network depend on the total number of Telephony VPN packages and are as follows: Number of Telephony VPN Local Calls DISCOUNT PERCENTAGE Long Distance Calls UP TO 2 18% 25% FROM 3 TO 4 22% 30% MORE THAN 5 26% 36% For international calls the already existing discount percentages are applied. All Calls to International Destinations will be charged according to the Pricelist for International Calls of Business Packages (https://www.cosmote.gr/fixed/documents/10280/1275332/timokatalogos_diethnwn_klhsewn_busin ess_oikonomikwn_en.pdf/9c0d053f-df52-4d96-8cde-bb1dc93ff4d5) Services are provided by OTE S.A. 1/08/2016 89