Stonesoft Guide 3G Modem Guide
Copyright 2013 Stonesoft Corporation. All rights reserved. All specifications are subject to change. Revision: Stonesoft_3G Modem_ 20130620 2
Introduction Thank you for choosing a Stonesoft 3G modem. This guide provides instructions for the initial installation and configuration of the 3G modem. See Product Documentation (page 5) for information on other available documentation. The use of the modem is subject to the acceptance of the End User License Agreement available at the Stonesoft website. See also the legal information in Appendix (page 17). Contents Installation Procedure... 4 Product Documentation... 5 Safety Precautions... 5 Unpacking the 3G Modem... 7 Parts and Indicator Lights... 7 Installing the SIM Card... 10 Connecting the External Antenna... 11 Connecting the 3G Modem to an Appliance... 12 Initial Configuration... 13 Changing the SIM Card... 16 Disposal Instructions... 17 Appendix... 17 Introduction 3
Installation Procedure Note You must have a working Management Center on a separate server to bring Stonesoft appliance(s) operational. See the Stonesoft Management Center Installation Guide. The modem installation involves the following mandatory steps: 1. Configure the Modem Interface for the Single Firewall engine in the Management Client, and save the initial configuration on a USB stick or upload the initial configuration to the Stonesoft Installation Server. See the Firewall/VPN Installation Guide. 2. Install the SIM card into the modem. See Installing the SIM Card (page 10). 3. (Recommended) Connect the external antenna to the 3G modem. See Connecting the External Antenna (page 11). 4. Connect the 3G modem to a Stonesoft appliance. See Connecting the 3G Modem to an Appliance (page 12). 5. Insert the USB stick in a USB port on the appliance, and turn on the appliance to import the initial configuration. See Initial Configuration (page 13). 4 Installation Procedure
Product Documentation This guide explains the use of the Stonesoft 3G modem with Stonesoft appliances. See the Appliance Installation Guide that was delivered with the appliance for installation and maintenance instructions for the appliance. All Stonesoft guides are available as PDFs at the Stonesoft website at http://www.stonesoft.com/en/customer_care/documentation/. Install the free Adobe Reader program to view the PDF documents (available at www.adobe.com/reader/). Safety Precautions The following safety information and procedures must be followed whenever working with electronic equipment. However, please be advised that the Stonesoft 3G modem is not end-user serviceable, and you must never open the 3G modem for any reason. Doing so may lead to serious injury and will void any hardware warranty that may be associated with your modem. Product Documentation 5
See the appliance-specific Appliance Installation Guide for safety precautions for working with your Stonesoft appliance. Caution Never open the 3G modem! There are no user serviceable parts inside. Opening the modem may lead to injury and will void the warranty. General Safety Precautions Follow these rules to ensure general safety: Keep the area around the modem clean and free of clutter. Position the modem so that it is at least 30 cm away from you when in active use. Do not use solvents for cleaning the modem or any components delivered with the modem. Operating and Storage Temperatures The allowed operating temperature of the 3G modem is -10...+55ºC. The allowed storage temperature is -20...+70ºC. Do not use or store the modem in temperatures outside these limits. 6 Safety Precautions
Unpacking the 3G Modem Inspect the box that the 3G modem was shipped in and make sure that the box is not damaged in any way. If the modem itself or any components delivered with the modem show any damage, file a damage claim with the carrier who delivered the modem or the components. Make sure that the anti-tamper tape is intact on the box in which the 3G modem is delivered. Parts and Indicator Lights Protective cover SIM card tray (closed) Light indicator USB plug Antenna connector The illustration above shows the different parts of the 3G modem. Unpacking the 3G Modem 7
The light indicator shows the connectivity status of the modem. The different indicator lights are explained below. Table 1 3G Modem Indicator Lights Indicator Status Quickly flashing light Slowly flashing light Color Alternating colors (red, yellow, green, blue, and purple) Red Explanation Indicates that the modem is searching for a network. Indicates a problem with the SIM card or that there is no network. 8 Parts and Indicator Lights
Table 1 3G Modem Indicator Lights (Continued) Indicator Status Light on continuously Color Any color Blue Green Purple Yellow Explanation Indicates that the modem has found a network (HSPA+/HSPA, UMTS, EDGE, or GPRS). Transfer rate is UMTS. Transfer rate is HSPA+/ HSPA. Transfer rate is EDGE. Transfer rate is GPRS. Parts and Indicator Lights 9
Installing the SIM Card You must install the SIM card into the 3G modem before you can configure the modem. To simplify the installation process, we recommend that you disable the PIN code on the SIM card before installing the SIM card (for example, by using a mobile phone). SIM card SIM card tray (opened) To install the SIM card into the modem 1. Remove the protective cover from the modem. See Parts and Indicator Lights (page 7). 2. Carefully pull out the SIM card tray that is located next to the USB plug of the modem. 3. Insert a SIM card into the tray. 10 Installing the SIM Card
Make sure that the beveled corner of the SIM card is facing the top of the modem. 4. Push the SIM card tray back in. Proceed to Connecting the External Antenna. Connecting the External Antenna For optimal modem performance and speed, it is recommended to always use the external antenna with the modem. To connect the external antenna 1. Locate the external antenna included in the delivery. 2. Open the protective cover of the antenna connector at the side of the modem and pull the cover out slightly. See Parts and Indicator Lights (page 7). 3. Insert the antenna cable firmly to the antenna connector. 4. Attach the antenna to the wall with the two 3M Dual Lock fastening strips that are included in the delivery. Attach one strip to the surface of the antenna and the other strip to the wall surface to which you want to attach the antenna. Both strips are self-adhesive. Connecting the External Antenna 11
Position the antenna in such a way that the transmission level is optimal (for example, near a window that faces the direction of a base station). Proceed to Connecting the 3G Modem to an Appliance. Connecting the 3G Modem to an Appliance To connect the 3G modem to a Stonesoft appliance, you must insert the modem in a USB port on the appliance. For safety reasons, it is recommended to use the USB extension cable when connecting the 3G modem to an appliance. To connect the modem to an appliance 1. Locate the USB extension cable included in the delivery. 2. Attach the USB extension cable to the USB plug of the modem. 3. Connect the USB extension cable to a USB port on a Stonesoft appliance. Proceed to Initial Configuration (page 13). 12 Connecting the 3G Modem to an Appliance
Initial Configuration This section explains the basic steps in configuring the 3G modem for use with a Stonesoft appliance. For detailed information on configuring the appliance, see the Appliance Installation Guide delivered with the appliance. The use of the 3G modem is only supported on specific Stonesoft appliance models of the following types: appliances that have pre-installed Firewall software appliances that have pre-installed Security Engine software and are used in the Firewall role. To start using the appliance, you must activate the network interfaces and establish a secure connection to the Management Server. Note The appliance must contact the Management Server before it can be operational. There are two ways to start using the 3G modem. You can configure the modem after you have configured the appliance and the appliance has made initial contact with the Management Server. See Using the 3G Modem With a Configured Appliance (page 14). You can configure the appliance and the modem at the same time. See Using the 3G Modem With a New Appliance (page 14). Initial Configuration 13
Using the 3G Modem With a Configured Appliance To use the 3G modem with a configured appliance 1. Configure the Modem Interface in the Single Firewall element properties through the Management Client. Fill in the Modem Interface details according to the information you have received from your service provider. 2. Insert the 3G modem in one of the USB ports on the appliance. 3. Refresh the Firewall Policy on the engine in the Management Client to transfer the configuration changes. Using the 3G Modem With a New Appliance To use the 3G modem with a new appliance 1. Create the Single Firewall element in the Management Client. 2. Configure the Firewall interfaces, including the Modem Interface. Fill in the Modem Interface details according to the information you have received from your service provider. 3. Save the engine s initial configuration on a USB stick or upload the initial configuration on the Stonesoft Installation Server. 4. Connect the cables to the appliance according to the instructions in the appliance-specific Appliance Installation Guide. 14 Initial Configuration
5. (If the initial configuration is on a USB stick) Insert the USB stick on which the initial configuration was saved in one of the USB ports on the appliance. 6. Insert the 3G modem in one of the USB ports on the appliance. 7. Boot up the appliance. If the initial configuration was saved on a USB stick, the appliance automatically imports the configuration from the USB stick and then tries to make initial contact with the Management Server. If the initial configuration was uploaded to the Stonesoft Installation Server, the appliance tries to contact the Installation Server to fetch the initial configuration. It then tries to contact the Management Server. 8. After the appliance has made initial contact with the Management Server, install the Firewall Policy on the engine in the Management Client. If there are problems with importing the initial configuration from the USB stick, the appliance fails to contact the Stonesoft Installation Server, or the initial contact to the Management Server fails, it may be necessary to configure the Modem Interface settings and the settings for contacting the Management Server in the Engine Configuration Wizard. See the Firewall/VPN Installation Guide for more details. Note You can (re)start the Engine Configuration Wizard at any time using the sg-reconfigure command on the engine command line. Initial Configuration 15
Changing the SIM Card To simplify the process of changing the SIM card, we recommend that you disable the PIN code on the new SIM card before you install it in the modem (for example, by using a mobile phone). Caution The modem must always be disconnected from the appliance before changing the SIM card. To change the SIM card 1. Disconnect the modem s USB extension cable from the USB port on the appliance. 2. Carefully pull out the SIM card tray. 3. Remove the existing SIM card from the tray. 4. Insert the new SIM card into the tray. 5. Push the SIM card tray back in. 6. Attach the modem s USB extension cable to the USB port on the appliance. 7. Modify the Modem Interface details in the Single Firewall element properties in the Management Client according to the information you have received from your service provider. 8. Refresh the Firewall Policy on the engine in the Management Client to transfer the configuration changes. 16 Changing the SIM Card
Disposal Instructions Dispose of the modem separately from household waste at an appropriate waste disposal facility at the end of its useful service life. Appendix Legal Information End-User License Agreement The use of the products described in these materials is subject to the then current end-user license agreement, which can be found at the Stonesoft website: www.stonesoft.com/en/support/eula.html Third Party Licenses The Stonesoft software includes several open source or third-party software packages. The appropriate software licensing information for those products can be found at the Stonesoft website: www.stonesoft.com/en/customer_care/support/third_party_licenses.html U.S. Government Acquisitions If Licensee is acquiring the Software, including accompanying documentation on behalf of the U.S. Government, the following provisions apply. If the Software is supplied to the Department of Defense ( DoD ), the Software is subject to Restricted Rights, as that term is defined in the DOD Supplement to the Federal Acquisition Regulations ( DFAR ) in paragraph 252.227-7013(c) (1). If the Software is supplied to any unit or agency of the United States Government other than DOD, the Government s rights in the Software will be as defined in paragraph 52.227-19(c) (2) of the Federal Acquisition Regulations ( FAR ). Use, duplication, reproduction or disclosure by the Government is subject to such restrictions or successor provisions. Product Export Restrictions The products described in this document are subject to export control under the laws of Finland and the European Council Regulation (EC) N:o 1334/2000 of 22 June 2000 setting up a Community regime for the control of exports of dual-use items and technology (as amended). Thus, the export of this Stonesoft software in any manner is restricted and requires a license by the relevant authorities. Disposal Instructions 17
General Terms and Conditions of Support and Maintenance Services The support and maintenance services for the products described in these materials are provided pursuant to the general terms for support and maintenance services and the related service description, which can be found at the Stonesoft website: www.stonesoft.com/en/customer_care/support/ Replacement Service The instructions for replacement service can be found at the Stonesoft website: www.stonesoft.com/en/customer_care/support/rma/ Hardware Warranty The appliances described in these materials have a limited hardware warranty. The terms of the hardware warranty can be found at the Stonesoft website: www.stonesoft.com/en/customer_care/support/warranty_service/ Trademarks and Patents The products described in these materials are protected by one or more of the following European and US patents: European Patent Nos. 1065844, 1189410, 1231538, 1231754, 1259028, 1271283, 1289183, 1289202, 1304830, 1304849, 1313290, 1326393, 1361724, 1379037, and 1379046 and US Patent Nos. 6,650,621; 6,856,621; 6,912,200; 6,996,573; 7,099,284; 7,127,739; 7,130,266; 7,130,305; 7,146,421; 7,162,737; 7,234,166; 7,260,843; 7,280,540; 7,325,248; 7,360,242; 7,386,525; 7,406,534; 7,461,401; 7,573,823; 7,721,084; and 7,739,727 and may be protected by other EU, US, or other patents, or pending applications. Stonesoft, the Stonesoft logo and StoneGate, are all trademarks or registered trademarks of Stonesoft Corporation. All other trademarks or registered trademarks are property of their respective owners. Disclaimer Although every precaution has been taken to prepare these materials, THESE MATERIALS ARE PROVIDED "AS-IS" and Stonesoft makes no warranty to the correctness of information and assumes no responsibility for errors, omissions, or resulting damages from the use of the information contained herein. All IP addresses in these materials were chosen at random and are used for illustrative purposes only. Copyright 2013 Stonesoft Corporation. All rights reserved. All specifications are subject to change. 18 Appendix
Stonesoft 3G Modem Guide This booklet covers the initial installation and configuration tasks specific to your Stonesoft 3G Modem. For information on how to prepare the Management Center for a new engine installation, see the other available documentation. See inside for further details. All documentation and our technical knowledge base is available at: www.stonesoft.com/support. Stonesoft Corporation Itälahdenkatu 22 A FI-00210 Helsinki Finland Tel. +358 9 476 711 Fax +358 9 4767 1349 Stonesoft Inc. 1050 Crown Pointe Parkway Suite 900 Atlanta, GA 30338 USA Tel. +1 770 668 1125 Fax +1 770 668 1131 Copyright 2013 Stonesoft Corporation. All rights reserved. All specifications are subject to change.