Library and IT Services Manual NEC telephone 1. I-call This burns when you have missed a call. 2. Security lock Via this button you can block your telephone. The telephone switches in a screensaver mode. To de-block you need to press the button again. The password to de-block is 0000. 3. Call indicator This button lights up when you are called and remains on when a voicemail message has been recorded. 4. Display The phone has a display on which information is being showed. The information you see depends on the situation of the phone (receiver down, telephone rings, you are calling). 5. Exit button Use this function to exit the soft button menu (see info below). 6. Soft buttons Several functions will be shown at the button line of the display. These functions can be activated by the soft buttons directly below the display. The three arrows [>>>] in the display indicate that more functions are available. 7. Help button You can retrieve information on a specific function via the help button and consequently use a soft button. 8. Programmable functions You can program the eight function buttons within the red area for e.g. quick numbers or quick codes. The four outer buttons are reserved to be programmed. The button at the upper left indicates the status of your telephone line. Read more about programmable functions further in this manual. August 2011 1
9. Recall When you press the button recall during a transfer, you immediately hear a dial tone, without first going back to the first call. 10. Feature With this button you can program various functions on your telephone. 11. Answer Via this function you can have a switch call. This function is not activated as a standard, but can be activated on request by the LIS Service Desk lis-servicedesk@uvt.nl. 12. Mic Switch on the microphone for hands free calls. 13. Menu Via the menu you have access to the user functions. The following functions are available: History (call information) Setting - User Setting (with this you can apply user settings, such as ringtone, ringtone volume, call indicator color). 14. Phone book The phone book cannot be recalled temporary via your telephone. Soon, the function will be available via Business ConneCT. 15. Enter Via this function you can recall missed calls. 16. Other You can execute three actions with this function: You can set the display contrast when the receiver is down. When the telephone rings, you can set the volume. When you are making a phone call, you can set the volume. 17. Redial With this function you can retrieve your five last chosen numbers. When you want to call someone via this function, press #. 18. Speaker With this function you can turn on the speaker for calling hands free. Read more about calling hands free further on in this manual. 19. Transfer With this function you can put calls through and hold a consultation. Read more about transferring calls further on in this manual. 20. Hold With this function you can temporary put someone on hold. Read more about putting someone on hold further on in this manual. August 2011 2
Important functions On hold To put a call temporary on hold, you have to do the following: 1. Press the button. The call will be on hold and the person whom you were talking to will hear a melody. 2. If you put the receiver down, the connection with the telephone will remain active. 3. The call indicator light will blink. 4. You get the person off hold by pressing the button line display. Transfer/consultation 1. Press the button, the first call will be put on hold automatically and you hear the dial tone. 2. Dial the number you want to connect the call to or whom you wish to talk to. o If you only wish transfer a call, you can directly put the receiver down or wait till the call is being answered and then hang up. o If you want to discuss, you have a second call. 3. To continue the first call, you again press ; the second call will be automatically put on hold. 4. Press to transfer between two calls. Attention! You can also put through to a quick number. You can directly press the quick number when you ve programmed a! in front of the quick number. In this case you don t need the key anymore. Read more about quick numbers further on in this manual. [DND] function The [DND] (Do Not Disturb) function is visible on the display when the receiver is down. If you activate this function you are unreachable by phone. You activate this function by pressing the soft key directly under the [DND] notification. The display will show [ÇDND] which means Cancel DND. To clear this function you press the soft key directly under the notification. Forward call Various types of forward calls are displayed in the table below: Forward type Function on telephone Key combination Forward directly [FDA] (=ForwarD All) [*21] Deactivate forward directly [ÇFDA] [#21] Forward if there's no answer [FDN] (=ForwarD No answer) [*23] Deactivate forward if there's no answer [ÇFDN] [#23] Forward in case of busy signal [FDB] (=ForwarD Busy) [*25] Deactivate forward in case of busy signal [ÇFDB] [#25] The three forwards [FDA], [FDN] and [FDB] will appear on the display as soon as you take the receiver up. At first instance you only see the [FDA] function, but by pressing the soft key under the arrows [>>>] the other two forward functions will appear. 1. You activate the wanted forward function by pressing the soft key directly under the function code. 2. Consequently press the number you wish to forward to. The display shows the notification [FORWARD SET]. August 2011 3
3. If you want to clear the forward function, pick up the receiver and press the accompanying soft key. The display will show the notification [FORWARD CANCEL]. All your activated forward calls are visible at the display. You will see e.g. [ÇFDA], [ÇFDN], and [ÇFDB]. With the receiver down and by pressing a soft key you can see which number the call is being forwarded to. The notification [FORWARD] will be shown on the display followed by the number you have forward the call to. Listen to the voicemail If you want to listen to your voicemail on your own phone you do the following: Call the voicemail system [8989] with your own phone. If you use another phone, such as a mobile phone, you dial 013 466 8989. Enter you personal code (often the same as your telephone number, unless the personal code has been changed). Press 4 to listen to the messages. Follow the instructions. Press [1] for yes and [2] for no. More information about voicemail is available in a separate manual. Log out When you want to log in on a telephone which is already logged in, you need to log out first. Use the button at the upper right corner (near the programmable functions). Login Press the four numbers of your telephone number at [Login: ]. You can erase a wrong number by pressing the soft key under [BK] = Back. Go to the next line in the display by pressing the soft key under [Set]. Enter a four number combination at [Passwd: ]. As a standard this is similar to your telephone number. The numbers will not be shown on your display, instead you'll see [****]. You can erase a wrong number by pressing the soft key under [BK] = Back. You can also cancel the login procedure by pressing the soft key under [Cancel]. Finish the login procedure by pressing the soft key under [OK]. Change password Press *29 [OLD PASSWORD] will appear on the display, please fill in your old password. [ NEW PASSWORD] will now appear on the display, please fill in a new password with a minimum of 4 and maximum of 6 figures. [REPEAT] will appear on the display. Fill in your password again as a confirmation. The text [SET] will appear on the display. Your password has now been changed. Attention! Please remember your password (e.g. mail it to yourself). If you forget your password, the telephone exchange needs to reset it. Contact the LIS Service Desk to reset your password or your Local Automation Unit (LAU). Call hands free 1. Leave the receiver down and turn the speaker and microphone on by the keys with the symbols (speaker) and (microphone). A red light will burn when the functions are set and you hear a dial tone. 2. Dial the telephone number and wait till the call is being answered. 3. You end the call by pressing the button. The speaker and microphone will both turn off. If you want to have a hands free call directly again you can also end the call with the (recall) button. You directly hear a dial tone. August 2011 4
Program keys by quick number dialing 1. Press the (Feature) key 2. Press the programmable function which you want to assign a number. 3. Press the Recall button. A question mark will be shown. 4. Enter the preferred telephone number or code. 5. Close by pressing. Conference call You can have a conference call with a maximum of three persons at the same time. 1. Call the first participant and ask him or her to wait. 2. Press the button. You hear a dial tone. 3. Chose the number from the second participant. 4. The notification [CONF] will appear on the display. Play the soft key under [CONF] to switch on the conference call. 5. The three persons can now have a conference call. Attention! If one of the participants cancels the conference call, the other two can just continue the call. The conference call light will turn off. August 2011 5