AFCEA JIE Mission Partner Symposium Success with JIE Industry Contracts in DoD Enterprise Services Lessons Learned and Tips for Future Success Victor Akinnagbe Victor.a@microsoft.com 425-704-9149 Defense Chief Technology Officer (CTO), Microsoft 5/15/2014 1
DISA Enterprise Email Overview DISA Enterprise Email Consolidated Exchange - 1.5+ Million Users in a Single Environment Consolidated Global Address List of over 4 Million Users Worldwide Secure Computer Access Mandated DOD Email Solution (DOD CIO Memo) DISA Enterprise Services Support System for Exchange Enterprise Email Growth for additional capabilities (EDS, IdAM, Enterprise Identity, etc.) Mobile Solutions / Tablets / Phones Tactical Support 5/15/2014 AFCEA JIE Mission Partner Symposium Industry Panel 2
Pillar of JIE Enterprise services are those global applications that can be used by many, if not all users within DoD Terry Takai, Report to HASC Enterprise Services JIE Enterprise Services are not simple Consolidated Infrastructure Consolidated solution or suite of solutions available to a population Accessible across the Enterprise / Combined with Enterprise Identity Enterprise Services Must Catering to Requirements Secure Access from Anywhere CAC Card/NextGenAuth Mobile Solutions / Tablets / Phones Tactical Support 5/15/2014 AFCEA JIE Mission Partner Symposium Industry Panel 3
Defense Enterprise Email What we Did DoD Activity Driven by Senior Leadership within Army/Supported by DoD CIO Regular meetings with stakeholders from DISA/Army/AF/Navy More regular meetings with stakeholders + vendors Network Rationalization & Exchange Elimination @ P/C/S Army Audit Agency Report / Report to Congress Microsoft Activity CSS Support Model Changes: US Based Support, Training on DoD CAC MCS (Microsoft Consulting Services) Cross Team Collaboration Product Changes: CAC Card Authentication, NDJ Machines Integrated with DoD IdAM concept 5/15/2014 AFCEA JIE Mission Partner Symposium Industry Panel 4
Defense Enterprise Email Why Microsoft? Why Exchange? Exchange used in every MILDEP and almost every command Partnership with Army and DISA to leverage/transfer existing licenses Investment in Future Product Growth (UM, Cyber Security, Mobility, Etc.) Why Microsoft Services? (+Many Other Firms) Microsoft Premier and Consulting Services Support, METTs IDIQ for $412MM which includes access to Blue Badge Personnel and Source Code Already working on current consolidation projects (APCs, AFNet, Supporting NMCI and ONE-NET, etc.) 5/15/2014 AFCEA JIE Mission Partner Symposium Industry Panel 5
Defense Enterprise Email Results Enterprise services are those global applications that can be used by many, if not all users within DoD Terry Takai, Report to HASC Many DoD Benefits of DEE Consolidated GAL with 4+ Million Users Consolidated Calendaring Centralized Hosting Consolidated Storage Cost Savings (Army Audit Agency Report) Basis for Future Enterprise Services / JIE 5/15/2014 AFCEA JIE Mission Partner Symposium Industry Panel 6
Defense Enterprise Email Lessons & Tips Strategic Customer Goals must be observed Understand everything about your customer, CAC/Mobility/Patching etc. Senior Sponsorship / Regular Meetings / Tiger Teams Senior <> Senior Relationships combined with Action <> Action Officer Relationships Build Products and Develop Services with Customer in Mind Don t just focus on Cloud, but Consolidation and tenants of JIE Observe acquisition strategy, and roadblocks you can build the best services team, and the best product, you also must build best acquisition path Customer is not always right, but neither are you.learn to negotiate. Microsoft Adjustments b/c of DEE New Product Feedback Process Services Business Alignment to Strategic Goals / New CTO Services Org Microsoft tracking JIE and making proactive modifications Authentication/IdAM Changes 5/15/2014 AFCEA JIE Mission Partner Symposium Industry Panel 7
AFCEA JIE Mission Partner Symposium Success with JIE Industry Contracts in DoD Defense Enterprise Email Lessons Learned and Tips for Future Success Victor Akinnagbe Victor.a@microsoft.com 425-704-9149 Defense CTO, Microsoft Corporation 5/15/2014 8