CMMI Practitioners: How Can We Improve the Skill-set? Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 Lisa Masciantonio SEI Partner Network Manager 29 April 2009 2008 Carnegie Mellon University
Agenda CMMI Practitioners Practitioners Survey CMMI Level 2 and Level 3 for Practitioners SEI Certification Interactive Discussions / Focus Session 2
Practitioner A CMMI Practitioner can be defined as a professional who is analyzing, consulting, leading, participating, and supporting an organization or project in CMMI based process improvement projects, appraisals, appraisal teams, and/or CMMI organizational initiatives 3
Agenda CMMI Practitioners Practitioners Survey CMMI Level 2 and Level 3 for Practitioners SEI Certification Interactive Discussions / Focus Session 4
SEI Practitioners Survey June 2008 1,697 respondents Results of the survey will be an input into the proposed creation of Software Engineering Institute certification program for CMMI practitioners The certification would be confirmation of required competencies and skills for leading, analyzing, appraising, and improving organizations and projects applying the CMMI model 5
Survey Results - 1 Please select the title that best describes your role in your current organization Role Within Organization Executive/Director Project Manager Engineer Business Analyst Supervisor/Manager SEPG Lead SEPG Team Member Quality Assurance Team Member Consultant Other (please specify) 6.90% 16.70% 14.30% 3.30% 13.70% 17.00% 24.30% 21.90% 21.20% 11.90% 6
Survey Results - 2 My organization must have confidence that individuals who are consulting or participating in process / performance improvement efforts have the appropriate knowledge and skills to analyze and apply proper interpretations of the CMMI model Confidence Strongly Agree 60.60% Agree 33.10% Neither Agree or Disagree Disagree Strongly Disagree Don t Know/No Opinion 4.30% 1.00% 0.70% 0.30% 7
Survey Results - 3 I need additional hands-on training on "how to" implement CMMI-based methods, solutions, and techniques so that I can contribute to increasing our organizational and/or project performance "How To" Implementation Strongly agree 14.10% Agree 37.60% Neither agree nor disagree 27.40% Disagree 15.70% Strongly disagree Don t Know/No Opinion 3.70% 1.60% 8
Survey Results - 4 A CMMI practitioners course should be developed that provides guidance on the application, implementation, interpretation, and solutions to allow me to increase my contributions in the workplace Practitioners Course Strongly agree 29.20% Agree 48.80% Neither agree nor disagree 16.10% Disagree Strongly disagree Don t Know/No Opinion 2.40% 0.90% 2.50% 9
Agenda CMMI Practitioners Practitioners Survey CMMI Level 2 and Level 3 for Practitioners SEI Certification Interactive Discussions / Focus Session 10
CMMI Practitioners Training Path CMMI Level 2 for Practitioners Introduction to CMMI V1.2 CMMI Level 3 for Practitioners Understanding CMMI High Maturity Practices 11
CMMI Courses SEI only SEI & Partners Authorization / Certification Instructor Indicates preferred certification path Indicates alternative path Indicates alternative paths for those not interested in certification Indicates not required Intermediate Concepts Of CMMI End of Course Exam Observation Entry Exam Instructor Training SCAMPI Training Introduction to CMMI v1.2 Understanding CMMI High Maturity Practices Observation Lead Appraiser CMMI Level 2 for Practitioners CMMI Level 3 for Practitioners Oral Exam High Maturity Lead Appraiser 12
Agenda CMMI Practitioners Practitioners Survey CMMI Level 2 and Level 3 for Practitioners SEI Certification Interactive Discussions / Focus Session 13
Why focus on the Practitioner? Benefits of Workforce Improvement Direct correlation between increasing workforce competency and increase in organizational performance Cultural change doesn t just happen it has to be directed Education Competency Experience Successful efforts require investment in human capital Time 14
SEI Certification Program Certification Goals Grow the profession Establish SEI professional certifications as a premier credential Mechanism for recognition of professional achievement Sponsor the foundation of standard knowledge and skills criteria for the practice 15
Maturing the Profession Though it is a young profession there are many noteworthy accomplishments Substantial global investment Strong community of practice Increasing number of practitioners Standards of acceptable practice are moving to a greater level of specificity Approach SCAMPI Lead Appraiser Certification SCAMPI High Maturity Lead Appraiser Certification CMMI Instructor Certification 16
Model for Maturing of a Profession Education Sponsor or Professional Society Skills development Code of ethics Ongoing professional development Certification Accreditation Body of Knowledge 17
Agenda CMMI Practitioners Practitioners Survey CMMI Level 2 and Level 3 for Practitioners SEI Certification Interactive Discussions / Focus Session 18
Discussion Topics Is there a need for certification of CMMI Practitioners to differentiate themselves in the workplace as professionals with skills essential to a successful implementation of the practices? What requisite skills and abilities would support a Practitioners abilities to analyze, lead, and/or participate in CMMI based improvement efforts? What competencies and/or skills are required for practitioners who participate in CMMI based efforts? 19
For More Information www.sei.cmu.edu/partnerss partner-info@sei.cmu.edu 1-866-757-4702 Lisa Masciantonio sei-pab@sei.cmu.edu Partner Network Manager lm@sei.cmu.edu 412-268-4652 20
St James Room 2008 Carnegie Mellon University
Back Up 22
The SEI professional certification program provides recognition of a individual as a professional in his/her field of practice fosters growth of the professional community increases visibility of disciplined work integrates with quality principles (code of conduct) promotes the professional in the field 23
Training and Education: Please rank the following competencies and/or skills required for practitioners who participate in CMMI based efforts. Select one per item. The most importance should be ranked first and the least importance ranked seventh. Basic Understanding of the CMMI Model Advanced understanding of the CMMI Model, Process Areas, and their relationships to the business and organization goals Basic understanding of SCAMPI appraisal methods and procedures Goal driven measurement methods and techniques Basic Statistics and/or measurement and analysis skills and limited use of current statistical tools and techniques Advanced Statistics and/or measurement and analysis skills and use of current tools and techniques including (ANOVA, SPC, regression analysis, performance modeling, etc.) Project management skills 24