APQP information to suppliers 2012
Content 1. Background and expectations 2. What is APQP and its benefits? 3. When to start and how to share APQP planning and status with Volvo? 4. How to get started with APQP reviews? 5. Requirements for Production Part Approval (PPAP) 6. Where to find APQP information/templates? 7. What are the Volvo APQP specifics? 8. Conclusion: What to keep in mind? 2 2012-10-12
1 - Background and expectations!
Background for APQP Since almost 10 years, Volvo CE is using PQAP (Part Quality Assurance Plan) for quality assurance of purchased parts. This tool is unique for Volvo CE, see process below. Since several years, there has been discussions about changing to other more standardized tools. Majority of other Volvo Business Areas and Business Units have already changed to APQP. In 2009 a decision was made that Volvo CE shall align to the rest of Volvo and implement APQP because there is a clear business benefit. The target is that APQP is implemented for all new projects during 2012. PQAP process today Phase 1. Planning Phase 2. Preparation Phase 3. Confirmation Phase 4. Closure 1.1 Review of Technical Specification 1.2 Process Flow Chart 1.3 Project Plan 2.1 RTS Actions and Closure 2.2 FMEA 2.3 Control Plan 2.4 Quality Assurance of sub-supplier 2.5 Initial Sample Approval 3.1 Process Control Confirmation 3.2 Production Test Run 3.3 Product Audit 4.1 PQAP Closure 4 2012-10-12
Planning of Product Realization Planning of Product Realization is a requirement which means any organization ISO certified (whether 9001 or TS 16949) MUST plan and develop the processes needed for product realization. 5 2012-10-12
APQP Requirements towards suppliers Summary Volvo CE plan to change from PQAP to APQP gradually during 2012. For all new projects from 2012 and onwards, APQP methodology will be used. APQP is a basic business requirement valid for all suppliers, this is included in Volvo Key Element Procedures available in the Volvo Group Supplier Portal, link here. APQP includes product and process validation according to PPAPmethodology. Certification according to ISO/TS 16949 will not be a mandatory requirement for suppliers to Volvo CE. Volvo CE will to a high extent use the same routines, templates and interface documents as Volvo Group Trucks APQP will become common within Volvo Group. Specific Volvo CE APQP requirements, instructions and templates will be available in the supplier portal during 2012. 6 2012-10-12
APQP-expectations on Volvo CE supplier base! APQP is a project management methodology and a quality assurance process, which is the responsibility of the supplier. Therefore suppliers must be ready to run projects using APQP methodology by 2012. Suppliers who are not familiar with APQP should take contact with 3rd party training companies and join training. Volvo CE will not manage full supplier APQP training. Supplier days and information sessions will be held where specific Volvo CE APQP process and supplier expectations are communicated. Suppliers should update internal processes in line with APQP requirements. APQP requirements are available in publications from AIAG (www.aiag.org). Continued supplier support is very appreciated and essential for successful implementation of projects according to APQP. Volvo CE is convinced that working together we will achieve a higher level of QDCF on our products to satisfy our customers. 7 2012-10-12
Available APQP publications Requirements Manual ISO/TS 16949 (Automotive Quality System Requirements, International) PPAP (Production Part Approval Process) APQP (Advanced Product Quality Planning) FMEA (Failure Modes & Effects Analysis) Reference Manual SPC (Statistical Process Control) MSA (Measurement System Analysis) Above publications are published by AIAG and can be ordered from (www.aiag.org). Reference Manuals provide Guidelines and do not give specific instructions 8 2012-10-12
2 - What is APQP and its benefits?
APQP Definition and Objective according to AIAG! Definition APQP is a guideline designed to produce a product quality plan which will support the development of a product or service that will satisfy the customer Objective To facilitate communication with everyone involved to assure that all required steps are completed on time. 10 2012-10-12
Advanced Product Quality Planning is supplier s planning in compliance with the AIAG reference manual! APQP is a Volvo requirement (incl. RTS, PAA, PHR) as specified in Key Element Procedures available at the supplier portal! Pre-requisite: supplier is trained to APQP and its own development process is in compliance with it! 11 2012-10-12
What does APQP mean for Volvo? Supplier Project team is responsible for planning APQP activities and report Planning Status to Volvo team during the APQP review meetings, using the APQP review check-list! A Project Management Method according to VOLVO development stages! A very detailed Supplier Timing Plan synchronized with Volvo project milestones! A regular Volvo-Supplier APQP follow-up meeting with formal reviews prior to VOLVO releases! A very detailed APQP checklist supporting the reviews to identify and manage risks! Additional 3 Volvo specific best practices (RTS, PAA, PHR)! A robust cross-functional way of working between Volvo and supplier aiming to deliver a project in respect with QDCF! 12 2012-10-12
APQP is supplier's planning that integrates Volvo input, constraints and deliverables and is synchronized with VOLVO project milestones! 13 2012-10-12
APQP Objective for Volvo! Have suppliers develop a realistic plan for new part launch Plan for All necessary activities interactions (Volvo and supplier) Regular follow up on the plan Deliver to the plan Successful activities on time! 14 2012-10-12
The planning objective Planning Execution Process Parts 15 2012-10-12
APQP content for Volvo 35 Elements 1 APQP REVIEWS & MANAGEMENT SUPPORT 19 DESIGN VERIFICATION PLAN & REPORT 2 APQP PLAN & TIMING CHART 20 PROTOTYPES 3 CUSTOMER INPUT 21 FLOOR PLAN LAYOUT 4 BENCHMARK DATA 22 PROCESS FLOW CHART 5 PRODUCT RELIABILITY STUDIES & QUALITY RELIABILITY GOALS 23 PROCESS INSTRUCTION 6 TRAINING 24 PFMEA 7 INVESTMENT & CAPACITY PLAN 25 PACKAGING 8 TIER 2 MANAGEMENT (tier 2 APQP status) 26 PART HANDLING REVIEW (PHR) 9 DFMEA 27 MEASUREMENT SYSTEM ANALYSIS 10 SPECIAL CHARACTERISTICS 28 PROCESS AUDIT 11 DESIGN REVIEW FOR MANUFACTURABILITY & ASSEMBLY 29 SIGNIFICANT PRODUCTION RUN 12 DESIGN REVIEWS 30 PROCESS CAPABILITY 13 REVIEW OF TECHNICAL SPECIFICATION (RTS) 31 PRODUCTION VALIDATION TESTING 14 PRODUCT APPLICATION AGREEMENT (PAA) 32 PRODUCTION PART APPROVAL 15 ENGINEERING DRAWINGS (including math data) 33 RUN @ RATE 16 DESIGN/PROCESS CHANGES & TRACEABILITY 34 LESSON LEARNED 17 ENGINEERING & MATERIAL SPECIFICATIONS 35 CONCLUSION OF APQP Review 18 CONTROL PLAN 16 2012-10-12
Benefits of APQP Standardized well proven process Secures Supplier project management is in place Provides cross-functional mindset Ensures early planning takes place and framework for Early Supplier Involvement (ESI) Identifies required changes early in the process and reduces need for late design changes Provides quality product on time and at lower cost Improves Gates passed on time in projects Improves PPAP approved on time Reduces PPM levels at Start Of Production Reduces field failures (reduce warranty) 17 2012-10-12
3 - WHEN to start and HOW to share APQP planning and status with Volvo?
APQP plan starts with Request For Quotation The supplier is requested to submit with the RFQ-answer a preliminary APQPplan based upon major project activities and milestones including tool manufacturing, facility installation, part testing/validation and process prove out for both Quality and Capacity! 19 2012-10-12
APQP follow up in Projects! APQP Volvo monitored! For selected Key Components, APQP status must be shared with Volvo through the process of APQP reviews. (See next pages) To report APQP status, use of VOLVO APQP review template is requested. APQP Supplier monitored! For components not specified as Volvo monitored, the Supplier shall be ready to submit its APQP plan and status upon request any time and invited to report upstream any roadblock foreseen. In any case Supplier owns APQP Supplier shall develop and follow up its APQP planning 20 2012-10-12
APQP Reviews: share supplier APQP status with Volvo! DEFINITION OBJECTIVES ATTENDEES A formal meeting where Volvo reviews supplier's APQP plan for Key Components. Volvo and supplier check that the project at component level is on track with respect to deadlines and results. Detects any deviation, assesses the risks and assigns actions Gives visibility of the progress to Volvo and supplier teams Escalate the roadblocks to project management / line organization for decision or action At minimum: Supplier team (project leader, engineering, sales, quality etc) Volvo Supplier Development Engineer Volvo Design engineer(s) Volvo Buyer WHEN REQUESTED Volvo QA, logistics, After Market etc 21 2012-10-12
How to match with GDP? Development supplier VOLVO Project team performs APQP activities under its responsibility and consult supplier APQP deliverables! DG FDCG IG PPG RG Concept Study Detailed development Final development Industrialization Key A- Component Release Selection Supplier selected B- Release C- Release Volvo PPAP order P- Release PPAP Approved SDE coordinates completion of VOLVO APQP activities with the Project Team APQP KICK-OFF APQP PRODUCT DESIGN APQP PROCESS DEVELOPMENT APQP INDUSTRIALIZATION APQP LAUNCH review review review review review Supplier performs APQP activities under its responsibility Supplier Product Design Supplier Process Design Supplier Process Development Supplier Product & Process Validation 22 2012-10-12
How to match with GDP? Production supplier VOLVO Project team performs APQP activities under its responsibility and consult supplier APQP deliverables! DG FDCG IG PPG RG Concept Study Detailed development Final development Industrialization A- Release Key Component Selection B- Release Supplier selected C- Release Volvo PPAP order P- Release PPAP Approved SDE coordinates completion of VOLVO APQP activities with the Project Team APQP KICK-OFF APQP PROCESS DEVELOPMENT APQP INDUSTRIALIZATION APQP LAUNCH review review review review Supplier performs APQP activities under its responsibility Supplier Process Design Supplier Process Development Supplier Product & Process Validation 23 2012-10-12
Who does what in APQP reviews? Participates in APQP reviews for key components Ensures APQP activities under his responsibility are integrated/completed: timing and results Buyer Supplier project team updates the APQP-plan and APQP Review file to evaluate the project status, timing, risks! SD Organizes the APQP reviews for Key Components Makes sure that all PROCESS design, verifications & validations activities are integrated/completed : timing and results Ensures that the overall supplier APQP plan is complete, realistic and matches project milestones Design engineer Participates in APQP reviews for Key Components Ensures that all PRODUCT design, specifications, verifications & validations activities are integrated/completed. Works close with Design Responsible Suppliers as they develop of their D-FMEA and identify Special Characteristics early on 24 2012-10-12
APQP Review File Checklist for each APQP review! Review date Project code 1900-01-00 Supplier & component name 0 Leading part number Kick-off review ISSUES/COMMENTS/RISKS Kick Off G/Y/R Status at each review Product G/Y/R Process G/Y/R Indus G/Y/R Launch G/Y/R Actual Status Status Roadblock G/Y/R Y/N C 1 APQP REVIEWS & MANAGEMENT SUPPORT APQP REVIEWS & MANAGEMENT SUPPORT 1.1 The contact directory is completed. N/A Supplier personnel identified for all APQP activities. 1.2 Software APQP has started (for Software development) N/A N/A and QDPR matrix is filled in (QDPR: Quality and Development Process Requirement document) 1.3 N/A N/A 2 APQP PLAN & TIMING CHART APQP PLAN & TIMING CHART 2.1 The main Volvo project milestones are communicated to the supplier (drawing releases/ APQP reviews/ Prototype builds/tooling release/ppap/ SOP). The co-signed time plan is fulfilled and agreed. 2.2 The supplier APQP plan matches Volvo milestones in a realistic way. All APQP activities, related tasks and owners are included. 2.3 All timing issues are solved (if some remaining, escalation is needed). 2.4 Software APQP planning is synchronized with APQP planning (when Software development). 3 CUSTOMER INPUT CUSTOMER INPUT 3.1 The supplier has got all needed technical documentation from Volvo (e.g. PVR, Technical Requirements, Functional Specifications, Drawing etc.). N/A N/A N/A N/A N/A N/A N/A 3.2 The Volvo APQP expectations are understood. The supplier has access to supplier portal and has reviewed the APQP documentation. 3.3 The forecast of P-builds, ramp-up and serial production volume is shared. 3.4 All necessary customer input is received by the supplier (technical, agreements, administrative, etc.). N/A N/A N/A N/A N/A N/A N/A N/A N/A APQP review file is owned by the supplier and shared with Volvo during the complete project! 25 2012-10-12
4 - HOW to get started with APQP reviews?
READ APQP Review GUIDELINES SUPPLIER RESPONSIBILITY : Supplier is responsible to document and maintain this file. This file shall be reviewed by Supplier on a regular basis to maintain a good follow up of his porject with VOLVO. SQE, buyer and Design engineer will participate on demand (Supplier or Volvo) to these APQP reviews. The Status of these reviews has to reach a good level of achievement for each of the official reviews : Kick off, Product Design, Process Design, Industrialization & Launch. The co-signed time plan has to be shared at the Kick Off review and in case of deviations to original targets, it will have to be shared again with a new commitment. The traceability of the original agreement must be kept inserting a line with the new objectives. HOW TO PRACTICALLY USE THE FILE 1 - Fill out the top part of the cover sheet: component identification Project code (leading project): Other projects using this component Plant parma code : Supplier name (short) : Plant location (country / city) : Component Name Leading part Number Date when document issued/revised: 2 -Fill out the contact directory sheet The contact directory shall be reviewed and updated at each APQP review 3 - Fill out the co-signed time plan sheet. The project milestones dates are given by Volvo The co-signed time plan shall be reviewed and updated at each APQP review and each time there is a change to be agreed on. 4 - Fill out the APQP review sheet, starting with the APQP kick off requirements, the related issues, comments and the status Y/G Status at each review KICK OFF REVIEW ISSUES/COMMENTS/RISKS Kick Off Product Process Indus G/Y/R G/Y/R G/Y/R G/Y/R Actual Status Launch Status Roadblock G/Y/R G/Y/R Y/N 1 APQP REVIEWS & MANAGEMENT SUPPORT APQP REVIEWS & MANAGEMENT SUPPORT 1.1 The contact directory completed Supplier personnel identified for all APQP activities N/A N/A List of requirement, for each APQP review and APQP activity Write the issue/comment/ risk for the given requirement Rate Green/yellow or Red Put a Yes in case of Roadblock Definition of Green / Yellow / Red for each requirement Roadblock definition G Requirement is met Yes Requirement not met and HIGH impact Y Requirement is partially met Action plan could not be managed by the team R Requirement is not met Additional escalation is needed (normal escalation failed) then fill out the righ part: action plan. Corrective Actions Volvo's Responsible Name Action Plan Supplier's Responsible Name Open Date yyyy-mm-dd Due Date yyyy-mm-dd Close Date yyyy-mm-dd 27 2012-10-12
APQP Review File Preparation of APQP Kick-off APQP REVIEWS HOW TO USE THIS XCEL FILE Volvo to prepare the file by Volvo data. Parts- and common header data Contact information and co-signed time plan Share with supplier! Supplier should review the following tabs: Contact Directory Co-signed time plan Relevant review meeting (1st is Kick-Off) Supplier must be well prepared to each review! Set up the meeting. Required: SDE (chair), Buyer, Design Engineer, Supplier Team. When requested: QA, logistics, after market representative. Conduct meeting Report status and set up feedback process PRELIMINARY NOTES : 1/ This APQP excel sheet should be used for any new component purchased for use on serial production - MANDATORY for Key Components 2/ Multiple components can be covered in the same APQP file if the design and processes are very similar. In that case all the part numbers considered need to be mentioned in the "Co-signed Time plan" sheet 3/ There is a difference made between development suppliers and non-development suppliers. Secure you are using the right APQP Reviews Status Xcel document. PURPOSE OF THE APQP REVIEWS : The purpose of this document is to make sure the supplier manage his project with VOLVO in the right way and to provide him some support in doing so. This document also targets to give a status of the project at the Supplier to VOLVO project team and inform VOLVO about difficulties the suppliers is facing as soon as possible. This in order to get the appropriate support for resolution and avoid putting the project at risk. The ultimate goals of the APQP process are to have : - the PPAP approved on time - low PPM level from the SOP SUPPLIER RESPONSIBILITY : Supplier is responsible to document and maintain this file. This file shall be reviewed by Supplier on a regular basis to maintain a good follow up of his porject with VOLVO. SQE, buyer and Design engineer will participate on demand (Supplier or Volvo) to these APQP reviews. The Status of these reviews has to reach a good level of achievement for each of the official reviews : Kick off, Product Design, Process Design, Industrialization & Launch. The co-signed time plan has to be shared at the Kick Off review and in case of deviations to original targets, it will have to be shared again with a new commitment. The traceability of the original agreement must be kept inserting a line with the new objectives. HOW TO PRACTICALLY USE THE FILE 1 - Fill out the top part of the cover sheet: component identification Project code (leading project): Other projects using this component Plant parma code : Supplier name (short) : Plant location (country / city) : Component Name Leading part Number Date when document issued/revised: 28 2012-10-12
APQP Review File Contact directory Always fill in! Update prior to or during each APQP Review Co-signed time plans: Always fill in! Update prior to or during each APQP Review 29 2012-10-12
APQP Review Template Cover sheet and KPI 1) Component / project / supplier identification 2) Overall Status: Green /Yellow / Red 3) Number of roadblocks is reported from the roadblocks status in the APQP reviews sheet 4) Percentage of requirements met calculated from the requirements with Green status for each review. It is displayed also per category of activity 5) Overall conclusion of the team is used to write the overall comments, summary of the risks, what are the next steps etc. 6) Issues identified in APQP review shows automatically all requirements with Red status 3) 5) 2) 1) 4) 6) 30 2012-10-12
c) - After the Kick-off Volvo Supplier Development Engineer Make sure all major risks are summarized by the Kick-Off team in the yellow field in the cover sheet Follow up on Volvo actions. Call for next APQP follow-up meeting Report status to Project Management team and Line management. Suppliers Work on all open issues continuously Work on activities in order to be prepared and ready for the next review 31 2012-10-12
5 Requirements for Production Part Approval (PPAP)
Purpose of Production Part Approval Process (PPAP)! To secure that all Volvo engineering design records and specification requirements are properly applied by the supplier, That the manufacturing process has the potential to produce products meeting these requirements during an actual production run at the quoted serial production rate. 33 2012-10-12
When is Production Part Approval Process (PPAP) required? The Supplier shall obtain PPAP approval from Volvo prior to the first production shipment in the following situations: A new part (initial release), When first PPAP submission was not approved, Engineering change to design records, specifications or materials for production product/part number(s), Process technology new to the supplier not previously used for this product, When requested by Volvo, for example following a significant change to the production set up, such as a large and rapid increase to production volume requiring significant production changes. 34 2012-10-12
Significant Production Run (SPR) Sample Parts for PPAP should be taken from a significant production run. When performing the significant production run, all aspects of variability within the production process should be considered and tested where practicable, e.g. set-ups. Approved PPAP or Initial sample from 2 nd tier suppliers is required. The significant production run shall be conducted at the production site, using the production tooling, production gaging, production process, production operators and production materials. Parts from each unique production process e.g. duplicate assembly line and/or work cell, each position of a multiple cavity, die, mould, tool or pattern, shall be measured and representative parts tested. 35 2012-10-12
Sample size for Significant Production Run! The quantity of parts produced for the significant production run may vary depending upon the manufacturing process and production supply quantity forecasts. The quantity should be discussed and jointly defined between the Supplier Development Engineer and the supplier early in the APQP process and communicated latest when sending the PPAP sample order. In Automotive industry a production run to a quantity of minimum 300 consecutive parts is done! Not valid for VCE! When applicable, a minimum of 30 pieces should be produced during the SPR for preliminary process capability studies. Agreed sample size can be exceeded by the supplier. 36 2012-10-12
There are 5 different PPAP Submission Levels! NOTE: The supplier must complete ALL activities with evidence of successful completion regardless of which PPAP Submission Level is requested by Volvo. PPAP Level 3 will be default for Key components! PPAP Level 4 will be default for Non-key components! Level 4 includes requirements nr 7, 9, 10, 12, 13, 17, 18 Submission Level Requirement level 1 level 2 level 3 level 4 level 5 1. Design Record R S S * R - for proprietary components/ details R R R * R - for all other components/details R S S * R 2. Engineering Change Documents, if any R S S * R 3. Customer Engineering approval, if required R R S * R 4. Design FMEA R R S * R 5. Process Flow Diagrams R R S * R 6. Process FMEA R R S * R 7. Control Plan R R S * R 8. Measurement System Analysis Studies R R S * R 9. Dimensionnal Results R S S * R 10. Material, Performance Test Results R S S * R 11. Initial Process Studies R R S * R 12. Qualified Laboratory Documentation R S S * R 13. Appearance Approval Report ( AAR), if applicable S S S * R 14. Sample Product R S S * R 15. Master Sample R R R * R 16. Checking Aids R R R * R 17. Records of Compliance R R S * R With Customer Specific Requirements R R S * R 18. Part Submission Warrant ( PSW) S S S S R Bulk Material Checklist S S S S R S = The organization shall submit to the customer and retain copy of records or documentation items at appropriate locations. R = The organization shall retain at appropriate locations and make available to the customer upon request. * = The organization shall retain at appropriate locations and submit to the customer upon request. 37 2012-10-12
PPAP approval/interim approval codes CODE Y N D T P K O EXPLANATION Fully approved and in compliance with all Volvo CE requirements Not approved and does not meet Volvo CE requirements INTERIM APPROVAL Not approved but the part is OK, the drawing must be updated. Part can be used by final customer with approved deviation, until full Y approval Not approved since the part is from a soft tool and/or not normal production. Part can be used by final customer with approved deviation, until full Y approval Not approved, appropriate tests are not done or the part is not OK but can be used by the final customer with approved deviation, until full Y approval. Not approved, since valid environmental information is missing. Part can be used by final customer with approved deviation, until full Y approval. Not approved, for other reason, e.g. approved packaging missing or PAA not signed. Part can be used by final customer with approved deviation, until full Y approval 38 2012-10-12
Interim approval! REMEMBER! Interim Approval permits shipment of parts for production on a limited time or quantity! The supplier is responsible for implementing containment actions to ensure that only acceptable material is being shipped to Volvo. 39 2012-10-12
Customer Notification! The supplier must notify Volvo of any planned changes to the design, process or manufacturing site using the Product/Process Change Notification form available on the supplier portal. Upon notification and approval of the proposed change by a Volvo representative, PPAP submission is required after the implementation of the change as directed by Volvo Purchasing. Hello Volvo! We will change production to a new plant! Supplier 40 2012-10-12
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When must Volvo be notified? 1. Use of other material than was used in the previously approved part or product. 2. Production from new or modified tools, dies, moulds, patterns, including additional or replacement tooling. 3. Production following upgrade or rearrangement of existing tooling/equipment. 4. Production from tooling and equipment transferred to a different plant site or from an additional plant site. 5. When 1st tier supplier changes the 2nd tier supplier for parts or services. 6. Parts produced after the tooling has been inactive for 12 months or more. 7. Change in test/ inspection method new technique. 8. Production from machines and/or processes that has been a target for a bigger repair of refurbishing. NOTE! If there is any doubt weather notification and approval is required it is strongly recommended that the supplier discusses the planned change PRIOR to its application with Volvo SDE, to allow a balanced joint risk evaluation to be established. 42 2012-10-12
6 - Where to find APQP information and Volvo templates/guidelines?
Information, guidelines and templates APQP- and PPAP manual can be ordered from AIAG! http://www.aiag.org/ Volvo APQP guidelines and templates are available at the Volvo Group Supplier Portal! http://www.volvogroup.com/suppliers/global/en-gb/pages/home.aspx Ask Volvo Supplier Development Engineer or buyer for more information! 44 2012-10-12
7 - What are the Volvo APQP specifics (best practices)
Review of technical Specification (RTS)! DEFINITION OBJECTIVES ATTENDEES A documented review of technical specifications. Technical specifications, includes all the documentation needed to specify and verify a product (PVR, drawings, digital models, technical requirements, standards etc). A face-to-face-review together with the supplier will be mandatory for Key Components! Make sure the supplier understands early enough all the technical specifications of the components to be supplied to Volvo Supplier agrees on the feasibility of these specifications. At minimum: Supplier Development Engineer Design engineer Buyer Supplier team 46 2012-10-12
Product Application Agreement (PAA)! DEFINITION OBJECTIVES ATTENDEES The PAA is a signed agreement between Volvo and the supplier to ensure that both parties understand and accept the installation conditions for a component designed by the supplier. Temperature Vibration Humidity The PAA ensures that the supplier agrees (by written approval) that the product they have designed will be compatible with environment constraints when installed and used in all of the application environments defined by Volvo. Electromagnetic compatibility Proximity of other parts And more... At minimum: Design engineer Buyer Supplier team 47 2012-10-12
Part Handling Review (PHR)! DEFINITION OBJECTIVES ATTENDEES The Part Handling Review (PHR) is a agreement between Volvo and the supplier which includes process review done by the supplier at a Volvo plant. The purpose PHR is to obtain the suppliers observations and their written agreement on the way of handling, storing/warehousing and mounting the supplied part! At minimum: Supplier Development Engineer (chair) Volvo Manufacturing team (QA, production engineering, production manager, logistics etc.) Supplier team 48 2012-10-12
8 Conclusion: what to keep in mind!
APQP What to keep in mind? APQP is owned by supplier and reported to Volvo, using the APQP review file Suppliers APQP plan must take into account the Volvo constraints and Volvo project milestones Supplier provides his first APQP plan with the answer to the Request for Quotation The APQP plan is reviewed at each APQP review meeting APQP should contain enough details to be understandable Critical path and risk areas should be identified The plan must drive actions There will be problem: they must be fixed or escalated 50 2012-10-12
Glossary APQP: Advanced Product Quality Planning D-FMEA: Design Failure Mode and Effect Analysis DVP&R: Design Validation Plan and Report GDP: Global Development Process MSA: Measurement System Analysis PAA: Product Application Agreement P-FMEA: Process Failure Mode and Effect Analysis PAA: Product Application Agreement PHR: Part Handling review PPAP: Production Part Approval Process QDCF: Quality Delivery Cost Features RFQ: Request For Quotation RTS Review of Technical Specification SDE: Supplier Development Engineer 51 2012-10-12