The Daily Telegraph's telephone cheat sheet Company Phone number Shortcut Banks & Financial Services _ AAMI 13 22 44 Direct to switch. _ AMP 1300 157 173 Press 0. _ANZ 13 13 14 Press 0 at least five times after listening to menu options. _ AXA _ Allianz _ Aussie Home Loans _ Australian Unity 13 72 92 Press # at least five times after listening to opening spiel. 13 26 64 Ignore menu. Press # three 1300 445 566 Ignore menu. Press # three 13 29 39 Hold to speak to a representative. 13 17 18 Ignore menu. Press # twice, then another # after it asks for PIN. _ Bank West _ Bendigo Bank 1300 236 344 Ignore menu. Press # twice. _Commonwealth Bank 132 221 Ignore menu. Press # three 13 24 84 Press 0 to speak to operator, then press 0 at least three times without _ Citibank listening to the menu. _ Colonial First State 13 13 36 Press 3. _ GIO 13 10 10 Ignore menu. Press # at least four times for switch. _ ING 13 34 64 Ignore menu. Press # twice. _ Macquarie Bank 1800 806 310 Direct to switch. _ MLC 13 26 52 Hold for switch. National Australia Bank 13 22 65 Ignore menu. Press # three _ NRMA 13 21 32 Ignore menu. Press # at least six _ RAMS 13 72 67 Ignore menu. Press # at least three _ Suncorp/Metway 13 11 55 Ignore menu. Press 0 at least 12 times. _ InsuranceLine 13 77 87 Press 4. Westpac 13 20 32 Ignore menu. Slowly press # at least nine _ Wizard 1800 227 562 Hold to speak to a representative. Electronic Equipment _ Apple 13 36 22 Press 9 for reception. 1300 542 273 _ LG _ NEC _ Panasonic _ Philips _ Pioneer Can't be beaten by pressing 0 or #. You have you go through the specific product options. 13 16 32 Press 9. Ignore menu. Press 0 at least three 13 26 00 times for customer care. 1300 363 391 Press 7 then 6 1800 988 268 Press 5.
_ Samsung _ Sharp _ Sony Cars _ Alfa Romeo _ Audi _ BMW _ Citroen _ Ford _ Holden _ Honda _ Hyundai _ Jaguar _ Kia _ Lexus _ Mazda _ Mercedes _ Mitsubishi _ Nissan _ Peugeot _ Renault _ SAAB _ Subaru _ Suzuki _ Toyota _ Volkswagen _ Volvo 1300 362 603 Can't be beaten by pressing 0 or #. You have to go through the options. 1300 13 55 30 Press 5. 1300 137 669 Ignore menu. Press 0 three 1300 642 412 Direct to switch. 9931 3400 Direct to switch. 9334 4555 Direct to switch. 1300 854 379 Direct to switch. 1300 730 500 Direct to switch. 07 5546 1366 Direct to switch. 1800 804 954 Direct to switch. 8873 6000 Direct to switch. 1800 645 665 Direct to switch. 1800 600 010 Press 1, then 1 to hold for an operator. 1800 023 009 NSW customers press 2. 1800 034 411 Press 4. 1300 662 230 Direct to switch. 1300 131 211 Direct to switch. 1800 035 035 Press 3. 1800 307 607 Direct to switch. 1800 009 008 Press 3, then 3 again. 1800 507 222 Direct to switch. 1800 226 643 Direct to switch. 1800 777 085 Hold to speak to an operator. 1800 869 682 Hold to speak to an operator. 1300 852 816 Hold to speak to an operator. 1300 787 802 Hold to speak to an operator. Communications 133 320 Press 1 for mobile service. Ignore request for mobile number. Press 4. _ 3 Can't be beaten by pressing 0 or #. AAPT 135 005 Ignore menu. Press 0 three _ Bigpond 137 663 Press # after each prompt. Optus 133 937 Ignore the menu. Press # at least five _ Telstra 132 200 Press # after each prompt. Virgin Blue Press 1, then 4, then say "no", then say "something else", then hold. Vodafone 1300 650 410 Press 1 for mobile services, then 5. You can enter your mobile number or just hold. Avoid the voice activation system. Airlines _ Air New Zealand 1800 639 224 Direct to switch.
_ British Airways 1300 767 177 Ignore menu. Press 0 at least twice. _ Cathay Pacific 13 17 47 Press 5, then hold. _ Emirates 1300 303 777 Press *, then 2. Jetstar 131 538 Press 1 for English, then 1. _ Malaysia Airlines 13 26 27 Press 1, then 4, then say "no" (if it's not about baggage), then say "something _ Pacific Blue else", then hold. QANTAS 13 13 13 Press # at least seven _ Regional Express (REX) 13 17 13 Press 4, then 3. Press 0 twice after listening to the _ Singapore Airlines 03 9254 0300 menu. Tiger Airways 03 9999 2888 Direct to switch. _ United Airlines 131 7777 Press 2. _ Virgin Blue Can t be beaten by pressing 0 or #. You'll need to follow the specific prompts. Press 1, then 4, then say "no", then say "something else", then hold. Fast Food _ Dominos _ Hungry Jacks _ KFC _ McDonalds _ Pizza Hut _ Red Rooster _ Subway _ Wendy s Stores _ Big W _ Country Road _ Crazy Johns _ David Jones _ Freedom _ KMart _ Myer _ OfficeWorks _ Retravision _ Sanity _ Target Credit Cards _ American Express _ Diners Club 07 3633 3333 Direct to switch. 02 8835 1300 Direct to switch. 1300 553 899 02 9875 7100 Direct to switch, or press 1 to leave a Direct to switch, or press 0 to leave a Direct to switch, or press 1 to leave a 1300 553 899 08 9240 9777 Direct to switch. 07 3216 0665 Press 0. 02 9699 2244 Direct to switch. 02 8885 8000 Direct to switch. 1800 801 911 Press 4. 13 22 99 Say "other", then say "other enquiry". 13 33 57 Press 4. 1300 135 588 Press 0. 1800 124 125 Press 0. 1800 811 611 Direct to switch. 1300 633 423 Press 2, then press 4. 07 3370 3000 Direct to switch. 02 9774 8396 Direct to switch. 1800 814 788 Press 1. 02 9271 1111 Press 1. 1300 360 060 Press 2, then press 5.
_ Master Card _ Virgin Money Health Insurance Funds _ Australian Unity _ GMHBA _ HBA _ HBF _ HCF _ HIF _ MBF _ Medibank Private _ NIB _ Bupa Australia Health Supermarkets _ Aldi _ BiLo/Newmart _ Coles _ Franklins _ Woolworths Press 1 for English, then press 5 to 1800 120 113 speak to a consultant. 02 8249 8000 Press 1. 13 2939 Hold to speak to operator. 1300446422 Direct to switch. Press 1, then press 4 or hold to speak 13 1243 13 3423 to an operator. Hold to speak to operator. 02 9290 0444 Takes you to operator after holding. 1300 134 060 Press 0 immediately, then press 4. 13 2623 Press 1, then press 3. Press 0 at least three times during the 13 2331 menu to go to operator. 13 1463 Hold to speak to operator. 1800 812 535 Direct to switch. 02 9675 9000 Press 1, then hold for operator. 1800 150 023 Press 2. 1800 061 562 Hold to speak to operator. 1800 004 844 Takes you straight to operator. 1300 767 969 Press 2, then press 0 at least three times for operator. Energy Companies AGL 131 245 Press 4, then 4. Country Energy 13 23 56 Ignore menu. Press # at least five Energy Australia 13 15 35 Press 0 then wait. Ignore menu. Press # at least seven _ Ergon Energy 13 10 46 Integral Energy 131 002 Ignore menu. Press # five _ Origin Energy 02 8345 5000 Direct to switch. _ TRU Energy 03 8628 1000 Direct to switch. Entertainment _ ABC 139 994 Direct to switch. _ Channel 7 03 9697 7777 Direct to switch. _ Channel 10 07 3214 1010 Press 5. _ Channel 9 02 9906 9999 Direct to switch. _Daily Telegraph 02 9288 3000 Direct to switch. Foxtel 1300 785 622 Ignore menu. Press # at least nine _ Hoyts 02 8071 6100 Direct to switch. _ Kodak 03 8417 8000 Direct to switch.
_ SBS _ Star City _ TAB _ Village Roadshow Other services Australia Post 13 13 18 02 9430 2828 Direct to switch. 02 9777 9000 Direct to switch. 131 802 Ignore menu. Press 0 three 02 9552 8600 Direct to switch. Press 0. Can leave your number to be called back. Australian Tax Office 13 28 69 Direct to switch. Centrelink - Familes and 136 150 Parents line Enter your customer reference number or just press #. Then say "general enquiry" and follow the prompts. NSW Department of Community Services _ Sensis Yellow Pages Directory Sydney Transport (timetable info) 9716 2222 Direct to switch. 1800 006 912 Direct to switch. 131 500 Press 1, then 2.