JP1 Version 11: Example Configurations Performance Management January 2016
List of s for performance management (1/3) Service Level Management SLM - 01 Configuration for real-time monitoring of web system service performance JP1/Base JP1/Service Level Management - Manager JP1/Service Level Management - User Response SLM - 02 Configuration for monitoring web system service performance and availability by linking with operation and performance management products JP1/Performance Management - Manager JP1/Performance Management - Agent Option for Service Response SLM - 03 Configuration for monitoring web system service performance across multiple segments JP1/Base JP1/Service Level Management - Manager JP1/Service Level Management - User Response SLM - 04 Configuration for monitoring web system service performance in a virtual environment JP1/Base JP1/Service Level Management - Manager JP1/Service Level Management - User Response 1
List of s for performance management (2/3) Operation and performance management (agentless (remote) monitoring) PFMR- 01 Configuration for agentless monitoring of server system operation status JP1/Performance Management - Manager JP1/Performance Management - Agent Option for Platform PFMR - 02 Configuration for agentless monitoring of virtual environment operation status JP1/Performance Management - Remote Monitor for Virtual Machine PFMR - 03 Configuration for agentless monitoring of database operation status (Microsoft(R) SQL Server) JP1/Performance Management - Remote Monitor for Microsoft(R) SQL Server PFMR - 04 Configuration for agentless monitoring of Internet service operation status JP1/Performance Management - Agent Option for Service Response 2
List of s for performance management (3/3) Operation and performance management (agent monitoring) PFMA- 01 Configuration for detailed monitoring of server system operation status JP1/Performance Management - Manager JP1/Performance Management - Agent Option for Platform PFMA - 02 Configuration for detailed monitoring of SAP ERP system operation status JP1/Performance Management - Agent Option for Enterprise Applications PFMA - 03 Configuration for detailed monitoring of database operation status (Oracle) JP1/Performance Management - Agent Option for Oracle Agentless monitoring and agent monitoring Agentless monitoring You can remotely monitor server operation status without installing an agent on the monitored servers. Because you do not have to install an agent product, you can immediately start monitoring systems (even those in operation). You can also introduce the operation monitoring system at a lower cost. Agentless monitoring is also suitable when you do not want monitoring to overload the monitored servers. Agent monitoring If you want to monitor server operation status in more detail, agent monitoring (in which you install a monitoring agent on a monitored server) is more suitable. You can obtain more in-depth operational information (monitoring items), and monitoring can be continued even if the server disconnects from the network. You can combine the methods of agent monitoring (powerful monitoring with in-depth monitoring items) and agentless monitoring (simple monitoring) according to the importance of servers, allowing flexibility in handling a variety of system requirements. 3
SLM - 01 Configuration for real-time monitoring of web system service performance This configuration is used for real-time monitoring of web system service performance from a user perspective, and for periodic evaluation of service level objectives (SLOs) that cannot be judged simply by monitoring items of resources and processes. You can also detect hidden problems and monitor failure warning signs. Service level management manager OS: User response monitoring server OS: Monitored servers (web servers) Number of servers: 2 OS: Service level management manager JP1/SLM - Manager JP1/Base Service level management viewer Notes: - The service level management viewer requires a web browser environment. Switch - If multiple web servers exist on the same server machine, they are counted as individually monitored servers. Web server Web server Internet User response monitoring server JP1/SLM - UR Two monitored servers (Web servers) User User 4
SLM - 02 Configuration for monitoring web system service performance and availability by linking with operation and performance management products This configuration is used to monitor web system service performance in combination with service availability (service operation ratio, MTTR, and MTBF) determined by periodic measurement of web system response time. This configuration is also used for periodic evaluation of service level objectives (SLOs). MTTR: Mean Time To Recovery MTBF: Mean Time Between Failures Service level management manager OS: User response monitoring server OS: monitoring manager OS: Remote monitoring server OS: Monitored servers (web servers) Number of servers: 2 OS: Notes: - The service level management viewer requires a web browser environment. - If multiple web servers exist on the same server machine, they are counted as individually monitored servers. Service level management manager JP1/SLM - Manager JP1/Base Switch User response monitoring server JP1/SLM - UR Service level management viewer and Operating performance monitoring viewer Web server Web server Two monitored servers (Web servers) User monitoring manager JP1/PFM - Manager [Web Console] JP1/PFM - Manager [Manager] JP1/Base Internet User Remote monitoring server JP1/PFM - Agent for SR [Service Response] JP1/PFM - Agent for SR [Base] 5
SLM - 03 Configuration for monitoring web system service performance across multiple segments This configuration is used for real-time monitoring of web system service performance across multiple segments, from a user perspective. This configuration is also used for periodic evaluation of service level objectives (SLOs) that cannot be judged simply by monitoring items of resources and processes. You can also detect hidden problems and monitor failure warning signs. Service level management manager OS: User response monitoring server Number of servers: 2 OS: Monitored servers (web servers) Number of servers: 7 OS: Note: The service level management viewer requires a web browser environment. Service level management manager JP1/SLM - Manager JP1/Base Switch Service level management viewer Switch User response monitoring server JP1/SLM - UR Three monitored servers (Web servers) Internet User response monitoring server JP1/SLM - UR Four monitored servers (Web servers) User User 6
SLM - 03 04 Configuration for monitoring web system service performance in a virtual environment This configuration is used for real-time monitoring of web system service performance, in a virtual environment, from a user perspective. This configuration is also used for periodic evaluation of service level objectives (SLOs) that cannot be judged by monitoring items of resources and processes. You can also detect hidden problems, and monitor failure warning signs. Service level management manager OS: User response monitoring server OS: Monitored server (web server) OS: Service level management viewer Service level management manager JP1/SLM - Manager JP1/Base Virtual environment User response monitoring server JP1/SLM - UR Virtual switch One monitored server (Web server) Note: The service level management viewer requires a web browser environment. Internet User User 7
PFMR - 01 Configuration for agentless monitoring of server system operation status This configuration is used for agentless monitoring of the OS operation status. There is no need to install an agent on servers to be monitored. monitoring manager OS: Remote monitoring server OS: Number of monitored servers: 6 [Breakdown] servers: 4 (including virtual machines: 2) Linux servers: 2 Notes: - The operating performance monitoring viewer requires a web browser environment. - For JP1/PFM - RM for Platform, which monitors the operation status of servers and virtual machines (OSs), the number of monitored devices includes the number of monitored servers and monitored virtual machines (OSs). monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] Remote monitoring server JP1/PFM - RM for Platform [Platform] JP1/PFM - RM for Platform [Base] Two monitored servers monitoring viewer Two monitored servers Linux Virtual environment Virtual machine Virtual machine Two monitored devices (Virtual machines) 8
PFMR - 02 Configuration for agentless monitoring of virtual environment operation status This configuration is used for agentless monitoring of the OS operation status of virtual environments (hypervisors). There is no need to install an agent on servers to be monitored. monitoring manager OS: Remote monitoring server OS: Monitored devices (virtual environments) Virtual machines (OS: ): 2 Hypervisor: 1 Notes: - The operating performance monitoring viewer requires a web browser environment. - For JP1/PFM - RM for Platform, which monitors the operation status of servers and virtual machines (OSs), the number of monitored devices includes the number of monitored servers and virtual machines (OSs). - For JP1/PFM - RM for VM, which monitors the operation status of hypervisors, the number of hypervisors is counted as the number of devices to be monitored. The number of virtual machines is not counted. monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] Remote monitoring server JP1/PFM - RM for Platform [Platform] JP1/PFM - RM for Platform [Base] JP1/PFM - RM for VM [Virtual Machine] Operating performance monitoring viewer Virtual environment Virtual machine Virtual machine Two monitored devices (Virtual machines) VMware ESX Monitored device (Hypervisor) 9
PFMR - 03 Configuration for agentless monitoring of database operation status (Microsoft(R) SQL Server) This configuration is used for agentless monitoring of the operation status of Microsoft SQL Server database systems. There is no need to install an agent on servers to be monitored. monitoring manager OS: Remote monitoring server OS: Monitored server (database server) OS: Note: The operating performance monitoring viewer requires a web browser environment. monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] One remote monitoring server JP1/PFM - RM for Platform [Platform] JP1/PFM - RM for Platform [Base] JP1/PFM - RM for SQL [Microsoft(R) SQL Server] Operating performance monitoring viewer Data base Monitored server (Database server) Microsoft SQL Server system (One instance) 10
PFMR - 04 Configuration for agentless monitoring of Internet service operation status This configuration allows you to monitor Internet services and measure response time. You can also create a scenario that anticipates sequences of customer operations, and record web page transitions based on that scenario to measure response time. You can measure and quantitatively evaluate the response of web services from a customer perspective. monitoring manager OS: Remote monitoring server OS: Monitored servers (web servers) OS: Note: The operating performance monitoring viewer requires a web browser environment. monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] Operating performance monitoring viewer Remote monitoring server JP1/PFM - Agent for SR [Service Response] JP1/PFM - Agent for SR [Base] Internet or intranet Monitored server (Web server) 11
PFMA - 01 Configuration for detailed monitoring of server system operation status This configuration is used to monitor the OS operation status. Detailed monitoring is possible by installing agents on the servers to be monitored. monitoring manager OS: Monitored servers Number of servers: 5 [Breakdown] servers: 3 Linux servers: 2 Note: The operating performance monitoring viewer requires a web browser environment. monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] Operating performance monitoring viewer Three monitored servers [Platform] [Base] Two monitored servers Linux [Platform] [Base] 12
PFMA - 02 Configuration for detailed monitoring of SAP ERP system operation status This configuration is used to monitor the OS operation status of the SAP ERP system and servers. Detailed monitoring is possible by installing agents on the servers to be monitored. monitoring manager OS: Monitored servers Number of servers: 6 [Breakdown] servers: 4 (including one EAP server) Linux servers: 2 Note: The operating performance monitoring viewer requires a web browser environment. monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] monitoring viewer Three monitored servers [Platform] [Base] Two monitored servers Linux [Platform] [Base] Monitored server (ERP server) [Platform] [Base] JP1/PFM - Agent for EAP [Enterprise Applications] SAP ERP system 13
PFMA - 03 Configuration for detailed monitoring of database operation status (Oracle) This configuration is used to monitor the operation status of Oracle database systems. Detailed monitoring is possible by installing agents on the servers to be monitored. monitoring manager OS: Monitored servers Number of servers: 6 [Breakdown] servers: 4 (including one database server) Linux servers: 2 monitoring manager JP1/PFM - Manager [Manager] JP1/PFM - Manager [Web Console] monitoring viewer Note: The operating performance monitoring viewer requires a web browser environment. Three monitored servers [Platform] [Base] Two monitored servers Linux [Platform] [Base] Data base Monitored server (Database server) [Platform] [Base] JP1/PFM - Agent for Oracle [Oracle] Oracle system 14
Abbreviations JP1/SLM - Manager : JP1/Service Level Management - Manager JP1/SLM - UR : JP1/Service Level Management - User Response JP1/PFM - Manager : JP1/Performance Management - Manager JP1/PFM - Agent for SR : JP1/Performance Management - Agent Option for Service Response : JP1/Performance Management - Agent Option for Platform JP1/PFM - Agent for Oracle : JP1/Performance Management - Agent Option for Oracle JP1/PFM - RM for VM : JP1/Performance Management - Remote Monitor for Virtual Machine JP1/PFM - RM for SQL : JP1/Performance Management - Remote Monitor for Microsoft(R) SQL Server JP1/PFM - Agent for EAP : JP1/Performance Management - Agent Option for Enterprise Applications JP1/PFM - Agent for xxx : JP1/Performance Management - Agent Option for xxx JP1/PFM - RM for xxx : JP1/Performance Management - Remote Monitor for xxx 15
Product names and trademarks Information about Hitachi product names and trademarks HITACHI, JP1 are either trademarks or registered trademarks of Hitachi, Ltd. in Japan and other countries. Information about third-party product names and trademarks Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft,, SQL Server and are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle and/or its affiliates. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Other company and product names mentioned in this document may be the trademarks of their respective owners. 16
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