Certkiller. 810-420.37Q.A Number: Cisco 810-420 Passing Score: 800 Time Limit: 120 min File Version: 4.5 http://www.gratisexam.com/ Cisco 810-420 Understanding Cisco Business Value Analysis Fundamentals With the help of Allah (God), I passed exam with this dump.. 89% questions from this dump.. I truly believe that I am lucky enough to get myself prepared from one of the best sources. Not only the material and explanation is good but also these dump problems are divine. Very good, I need much this material It's still valid and there are a lot of fresh and updated questions. But if you know the answers of that dump you will succeed easily because the questions are similar. This dump most valid.. Take this and prepare..
Exam A QUESTION 1 What activity must be performed before you can build a refined Business Model Canvas? A. Conduct interviews with strategic questioning B. Identify which to-be process option is lowest cost C. Conduct a design workshop with customer IT personnel D. Process details about marketing and sales handoffs /Reference: : QUESTION 2 Which is a difference between pain points and opportunities? A. Pain points cause problems, while opportunities reflect unmet potential B. Pain points can be addressed better through technology solutions C. Opportunities involve new revenue for the customer. Pain points relate to lowering expenses D. Opportunities contain unknown risks, while pain points can be addressed without contingencies /Reference: answer is satisfied. QUESTION 3 Which is a customer benefit from a Cisco solution? A. The solution raises the customer's flexibility in launching new products B. It allows the IT department to defer creation of a backup plan C. The hardware displaces a competitor's footprint, allowing an AM to get a bonus D. The customer agrees to be a Cisco and channel partner reference /Reference: answer is nice. QUESTION 4 Which represents a dependency? A. Network bandwidth must be improved to achieve acceptable video performance B. Cisco can increase margin by using lower-cost resource C. A pilot must be complete in order to create an estimate of full-rollout funding needs D. Design work on network performance and security policies can occur at the same time
/Reference: : QUESTION 5 Why should the solution be presented in business terms? http://www.gratisexam.com/ A. This is the most powerful way to associate technology with customer strategic goals B. Cisco and its partners need to show industry best practice, in order to win new deals C. Solution value should be related to needs of developed and emerging market customers D. Relating solution benefits in business terms helps the CIO gain more in staffing to maintain current systems /Reference: answer is true. QUESTION 6 Which two options are elements in your business case? (Choose two.) A. Smart Solution recommendations B. Business impact: financial and non-financial C. Implementation roadmap D. Technical specifications E. Rejected solutions B /Reference: sophisticated. QUESTION 7 Which would be considered an internal SME? A. System Engineer assigned to the account B. Cisco Services industry consultant C. Cisco Channel Partner Program Manager D. Sales compensation analyst for the region /Reference: answer is genuine. QUESTION 8 Which two steps of the Customer Conversation Framework bridge the gap between the business and
technology parts of the conversation? (Choose two.) A. Smart Solutions B. Architecture Functionality C. Management and Support D. End User Adoption cost E. Migration roadmap and backup plan B /Reference: confirmed answer. QUESTION 9 Which tool enables you to gain a high level view of your customer's business? A. Business Model Canvas B. Strategic Question Asking Framework C. Customer Conversation Framework D. Stakeholder Analysis Worksheet /Reference: proper answer. QUESTION 10 Which tool should you use to establish personal credibility? A. A business value statement B. An ecosystem C. A Business Model Canvas D. A Strategic Question Asking Framework /Reference: answer is absolute. QUESTION 11 Which would be considered a 3rd party source of information about a company? A. Research note on the company, published by an industry analyst B. CFO presentation to industry group C. Previous Cisco Account Manager D. Company brochure with product specs /Reference: answer is reliable.
QUESTION 12 Why is it important to identify customer expectations of a solution provider? A. This insight is useful for planning a sales approach B. To identify which decision makers have the largest budget C. This helps to identify how a Cisco solution meets the company's IT standards D. This information usually describes the IT and C-suite relationship /Reference: answer is well written. QUESTION 13 Which question would be appropriate to ask a Partner SME, when doing a project for a private company? A. How would you describe the customer's culture? B. What is the customer's market share? C. What features will the company release in the main product next version? D. What is the company's net income for last year? /Reference: answer is suitable. QUESTION 14 How should a team use findings from discovery meetings? A. Identify and develop a point of view on a customer's needs B. As input for a report on the skill level of IT staff C. To inform the CIO about concerns his staff has with new overtime policies D. To establish sales goals for the account team /Reference: correct answer. QUESTION 15 What does a plan for meeting with the CxO allow you to do? A. Help the customer realize that they have business needs that can be addressed B. Provide solutions to business needs C. Find out about key vertical trends D. Find out how macroeconomic forces are shaping the customer's business /Reference:
answer is finest. QUESTION 16 Which tool enables you to gain a high level view of your customer's business? A. Business Model Canvas B. Strategic Question Asking Framework C. Customer Conversation Framework D. Stakeholder Analysis Worksheet /Reference: : QUESTION 17 A Business Motivation Model helps to describe which aspect? A. Company aspirations and tactics to achieve them B. Revenue goals by company sales territory C. Criteria for the IT Director to be promoted D. Decision criteria for the company to issue a sole-source contact /Reference: most appropriate answer. QUESTION 18 Which tool should you use to establish personal credibility? A. A business value statement B. An ecosystem C. A Business Model Canvas D. A Strategic Question Asking Framework /Reference: answer is genuine. QUESTION 19 When should you establish credibility with customers? A. Early in the relationship, and continually B. When you need a customer to make a decision C. After you find out the customer's decision criteria for a purchase D. When a current Cisco product is causing customer sat problems
/Reference: answer is straight. QUESTION 20 Which is a factor used to identify relevant senior executives for a project? A. Influence on investment decisions B. Job title C. Role in the procurement process D. How long they have been at the company /Reference: nicely answered. QUESTION 21 If you identify a stakeholder as having high interest and high power within a target company, where in the power grid should you place the stakeholder? A. In the Key Players position B. In the Minimal Effort position C. In the Keep Satisfied position D. In the Keep Informed position /Reference: proper answer. QUESTION 22 When should you establish credibility with customers? A. Early in the relationship, and continually B. When you need a customer to make a decision C. After you find out the customer's decision criteria for a purchase D. When a current Cisco product is causing customer sat problems /Reference: finest answer. QUESTION 23 Which is true about 'target state capabilities'? A. They represent things the customer needs to do, as part of a new business design B. They indicate a maintenance window for upgrading hardware C. They can be used to design a communications plan D. They indicate the company's current unique advantages vs. competitors
/Reference: answer is upgraded. QUESTION 24 Which tool enables you to gain a high level view of your customer's business? A. Business Model Canvas B. Strategic Question Asking Framework C. Customer Conversation Framework D. Stakeholder Analysis Worksheet /Reference: confirmed answer. QUESTION 25 Which two statements are true? (Choose two.) A. Customers expect a proposal to include solution elements from Cisco and/or partners B. Channel partners may propose a solution that has products from Cisco and other vendors C. Cisco should be the prime contractor where possible D. Cisco and its partners should propose the latest features, to keep the customer ahead of needs B /Reference: efficient answer. QUESTION 26 Which option reflects the value of mapping of solutions vs. capabilities? A. It helps the customer understand how their needs can be met B. It allows for bundled pricing C. This is a critical input for implementation plans D. This insight helps IT managers prepare development plans for their staff /Reference: : QUESTION 27 When establishing a current view of your customer, which two are internal sources of information? (Choose two.) A. Existing relationships B. Proposals submitted to the customer last year C. Customer's website D. Partner ecosystem SMEs
B /Reference: rectified answer. QUESTION 28 Which would be considered an internal SME? A. System Engineer assigned to the account B. Cisco Services industry consultant C. Cisco Channel Partner Program Manager D. Sales compensation analyst for the region /Reference: answer is modified QUESTION 29 Which option represents a customer pain point? A. Salesperson attrition is higher than competitors B. The customer's top accounts plan higher budgets next year C. A competitor to Cisco has a strong relationship with the CEO D. The company has upcoming contract negotiations with a labor union /Reference: answer is rightful. QUESTION 30 Which represents a customer opportunity? A. Regulations around the customer's products are being eased, opening up new markets B. Customer sat is pointing to a problem with warranty support C. A competitor to Cisco is exiting the market D. The IT department has more budget to spend on network capacity /Reference: answer is outclass. QUESTION 31 Which two options are sources for business capability models? (Choose two.) A. Services the company offers, which produce the highest customer satisfaction B. Benchmarks of similar companies. C. The Business Model Canvas D. Financial data for the company's largest region
B /Reference: answer is authenticated. QUESTION 32 Which is true about 'target state capabilities'? A. They represent things the customer needs to do, as part of a new business design B. They indicate a maintenance window for upgrading hardware C. They can be used to design a communications plan D. They indicate the company's current unique advantages vs. competitors /Reference: Okay. QUESTION 33 What is a "to be" Business Model Canvas used for? A. Documenting and identifying gaps between current and required capabilities B. Documenting initial business needs analysis C. Structuring meetings with key stakeholders D. Identifying smart solutions to meet your customer's business needs /Reference: good answer. QUESTION 34 When reviewing public financial information published by the company, what data will you find? A. Year-to-year changes in revenue by Geography B. Number of customer service reps C. Company analysis on acquisition alternatives D. List of their customers /Reference: great. QUESTION 35 Which two steps of the Customer Conversation Framework bridge the gap between the business and technology parts of the conversation? (Choose two.) A. Smart Solutions B. Architecture Functionality C. Management and Support
D. End User Adoption cost E. Migration roadmap and backup plan B /Reference: : QUESTION 36 Which tool should you use to document the findings of your CxO interviews? A. Stakeholder Analysis Worksheet B. Business Consulting Value Statement C. Customer Conversation Framework D. Business Capability Model /Reference: answer is to the point. QUESTION 37 What is the definition of "Cost Structure" in the Business Model Canvas? A. Cost of performing all business activities B. Cost of performing IT activities C. Cost of performing HR activities D. Cost of performing purchasing activities /Reference: answer is reliable. http://www.gratisexam.com/