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Virtual Environment vsphere Jan Kvinta Territory Sales Manager Mobil: +420 725 723 133 E-mail: jkvinta@vmware.com May, 2009

Agenda Introduction Why Virtualization & VMware How does it works in real Start with analyze 2

VMware Continues to be the #1 Software Investment for CIOs in a Tough Economy VMware Gaining 1. VMware 2. Citrix Systems 3. Cisco Software/ Security 4. Oracle 5. Symantec # 13 Quarters Which software providers are gaining share of your IT spending dollars? Source: Goldman Sachs IT Spending Survey, March 9th, 2009 3

ESX: More Reliable than a Mainframe! 4

Proven Solution, Unrivaled Customer Success 130,000+ VMware customers 100% of Fortune 100 100% of Fortune Global 100 96% of Fortune 1000 95% of Fortune Global 500 94% use VMware in production* 65% VMware as the default application platform* 74% of all customers using vcenter in production* The World s Most Successful Companies Run VMware *Source: Comprehensive survey of VMware customers conducted in July-August 2008 5

Robust Partner Ecosystem Driving customer value and industry innovation: Community Source for collaborative development 800+ technology and consulting partners Extensive certifications 2000 hardware devices 60 operating systems 20,000+ channel partners Top distributors, resellers, system vendors and integrators 600+ offerings in Virtual Appliance marketplace Broad adoption of virtualization: hardwareassist, embedded Over 31,000 VMware Certified Professionals 6

Transforming Costs, Efficiency and Availability Key IT Objectives Key IT Metrics 3 Meet Service levels efficiently Automate Service Level Assurance 6 5 >90% apps assured of >99.9% availability Improve utilization across all apps by 3-4X 2 Simplify Management Manage Infrastructure Efficiently & Effectively 4 Time to provision, move, change down to minutes! 3 Increase time spent on strategic projects 2X 1 Reduce Capital and Operational Costs Consolidate and Simplify Infrastructure 2 1 Defer Data Center Expansion by years Reduce Capex by >70% and Opex by > 80% 7

First Things First: Virtualization Live migration of virtual machines Zero downtime 8

Case Study: Making the Most of Virtualization Wireless Technology Company Automation and Management 1000 Standardization 300 Virtualized Servers 800 600 400 200 Proof of Concept Departmental Rollout Expanded Rollout Virtual Physical 250 200 150 100 50 Physical Servers 0 2003 2004 2005 2006 0 9

Your Adoption Path Start with immediate needs. Scale for enterprise-wide benefits. Strategic Business Benefits: agile, flexible, always-on CapEx Savings Partition Consolidate servers OpEx Savings Virtualize production servers High Availability Disaster Recovery Balance workloads Automate IT processes Create resource pools Capacity on-demand Infrastructure-wide management Explore Expand Standardize Source: IDC, Virtualization 2.0: The Next Phase in Customer Adoption, Nov 2006 10

Customers Are Still Moving Ahead with Virtualization in 2009 CIOs expect to double the percentage of servers virtualized in 2009 Source: Goldman Sachs IT Spending Survey, Nov 2 nd, 2008 11

Consolidation Discover Discovers physical servers Analyze Analyzes utilization and usage patterns Convert Converts physical servers to VMs placed intelligently based on user response 12

13

14

Dynamic reallocation of resources based on business priorities 30x faster server provisioning Freedom of choice 15

Prínosy I Úspora nákladov Eliminovaných 76 fyzických serverov! 2 kvartály bez nutnosti nákupu nových serverov Úspora obstarávacích nákladov v mil. SKK /rok Len 16 zdrojov napájania pre 146 serverov! ušetrených ~ 624 KWh denne Úspora nákladov za elektrinu napájania cca. 707 tis. SKK/rok Úspora nákladov za elektrinu klimatizácie cca. 1 Mil. SKK/rok Uvoľnených 219 LAN a 16 SAN portov Peter Chochol, Riaditeľ sekcie vývoja divízie Informačných technológií SPP, a.s. 16 16

Prínosy II Prevádzka Vytvorenie nového servera za ~ 20 minút! Zvýšená dostupnosť serverov Všetky dáta na diskovom poli Testovacie prostredie pre každý dôležitý systém Menšia fyzická infraštruktúra Nižšie nároky na priestory, napájanie a klimatizáciu Jednoduchší systémový manažment Optimálne vyťaženie serverov okolo 80% Peter Chochol, Riaditeľ sekcie vývoja divízie Informačných technológií SPP, a.s. 17 17

Project HW Rationalization - Windows Consolidation drivers Cost savings on Windows servers Virtualized 143 servers to 10 (plan for 2009 is to go to 20 to 1) Removal of old HW with expensive support Optimization of selected SW components (various OPEX savings) Lower hardware acquisition costs in the future Saving of computer room resources electricity, cooling and floor space Better HW utilization, Easier maintenance, more efficient FTE utilization improvements K č 140 000 000 K č 120 000 000 K č 100 000 000 K č 80 000 000 K č 60 000 000 K č 40 000 000 K č 20 000 000 K č - Speed up of infrastructure provisioning (reduced from weeks to hours) Availability increased by design (improvement from ~98% to 99,9%) Standardization design based on virtual infrastructure templates Safer change management roll-back possibility 5 Years Total Cost of Ownership Without Virtualization 80 Mio Virtualization 18 18

Košický samosprávny kraj nasadenie VMware virtualizácie Nový server je vytváraný vo VMware prostredí behom pár minút (klonovaním) a nový server je automaticky pripojený na SAN infraštruktúru KSK, je odzálohovaný a redundantný......obstarávacia cena virtuálneho servera je teda neporovnateľne nižšia ako cena HW servera......ksk prevádzkuje teraz na 4xVMware ESX serveroch viac ako 50 virtuálnych serverov a považuje túto technológiu za dobrú investíciu... Ing. František Kohányi IT manager KSK 19

Chemes, a.s. virtualizovali viac ako 20 serverov v roku 2005 (Win, Linux, Netwar) Napriek tomu, že novú virtuálnu infraštruktúru využívame relatívne krátko, už teraz sú viditeľné jej najväčšie prínosy. Jedným z nich je možnosť šetrenia investícií V súčasnosti dokážeme splniť požiadavku na nový server prakticky okamžite. Chcel by som preto na záver skonštatovať, že riešenie virtualizácie, prinieslo také výsledky, aké sme od tohto projektu očakávali na začiatku povedal Ing. Gačko. efocus 2/2006 Potrebovali upgradovať Windows server, na ktorom majú aplikačný softvér pre mzdy a personalistiku spolu s databázovým systémom Oracle. Podľa postupu, ktorý používali predtým, by zadefinovali požiadavky na hardvér (počet procesorov, veľkosť RAM a ďalšie parametre) a na základe toho by nakúpili potrebné. Pri virtuálnej infraštruktúre postupovali opačne. Vytvorenie servera s OS Windows 2003 Server bolo otázkou niekoľkých desiatok minút. Po inštalácii Oraclu a aplikačného softvéru nastala fáza ladenia, počas ktorej bez problémov zistili, že virtuálny server síce bude na svoju prevádzku potrebovať dva procesory, ale menej operačnej pamäte ako pôvodne predpokladali. Takýmto spôsobom v priebehu jedného mesiaca premigrovali do nového virtuálneho prostredia päť rôznych serverov, ktoré pôvodne plánovali nahradiť novým hardvérom. Ing. Štefan Gačko, vedúci odboru IT spoločnosti Chemes, a. s. 20

Start Today! VMware Infrastructure evaluation license 60 free of charge 21

Available Resources Online ROI/ TCO Calculator: Robust and customizable analysis of virtualization s impact on your IT budget and datacenter costs www.vmware.com/calculator Why Choose VMware: Vendor selection checklist to ensure a Complete, Robust, Proven Virtual Infrastructure www.vmware.com/technology/why vmware/ 22

Smarter Memory Management = Greater VM Density TCO per VM is the critical metric! Host system memory is usually the resource bottleneck. VMware memory management technology allows an average of 2:1 memory overcommit (and oftentimes greater) Transparent Page Sharing Memory ballooning 23 23

vstorage Thin Provisioning vcompute vstorage vnetwork Virtual Disks Datastore APP OS APP OS ESX APP OS Thick Thin Thin 20GB 40GB 100GB 20GB 20GB 100GB 60GB 20GB 40GB Virtual machine disks consume only the amount of physical space in use Virtual machine sees full logical disk size at all times Full reporting and alerting on allocation and consumption Significantly improve storage utilization Eliminate need to overprovision virtual disks Reduce storage costs by up to 50% 24

The beginning consolidation and planned down time management VMOTION PROVISIONING And STORAGE VMOTION 25

Non-Disruptive Automated Patch Management VMware Update Manager VMotion VMotion Automates patching of ESX hosts and virtual machines with NO DOWNTIME Scans and remedies online and offline virtual machines Snapshots virtual machines prior to patching and allows rollback to snapshot Resource Pool Patches entire DRS clusters Each host enters maintenance mode, one at a time Entirely automated no intervention required 26

Automatic Scalability vservices VMware Distributed Resource Scheduler automatically balances the Workloads according to set limits and guarantees. Removing the need to predict resource assignment. 27

HA High Availability Availability Security Scalability VMware High Availability makes all Servers and Applications protected against component and complete system failure. Only One-Click to configure! X 28

Power Optimization Distributed Power Management (DPM) Business Demand vcompute vstorage vnetwork Minimizes power consumption while guaranteeing service levels No disruption or downtime to virtual machines Support for IPMI, WOL, ilo Power Off Resource Pool Consolidates workloads onto fewer servers when the cluster needs fewer resources Places unneeded servers in standby mode Brings servers back online as workload needs increase 29

Availability Security Scalability VMware Fault Tolerance (FT) Single identical VMs running in lockstep on separate hosts APP OS APP OS VMware vsphere APP OS Zero downtime, zero data loss failover for all virtual machines in case of hardware failures Zero downtime, zero data loss No complex clustering or specialized hardware required Single common mechanism for all applications and OS-es 30

Scale Up Applications for Assured QoS APP OS 255 64 GB GB 84 CPUs Availability Security Scalability Scalable virtual machines Hot add of CPU Memory Hot add and remove Storage devices Network devices Hot Extend virtual disks Zero downtime scale up of virtual machines 31

VMware vsphere Powerful enough for business critical apps 95% of Apps Require VMware Infrastructure 3 VMware vsphere 4 CPU 1 to 2 CPUs 4 VCPUs 8 VCPUs % of Applications Memory Network IOPS < 4 MB at peak < 2.4 Mb/s < 10,000 64 GB per VM 9 Gb/s 100,000 256 GB per VM 30 Gb/s 300,000+ 32

VMware vsphere : Most Comprehensive OS Support VMware vsphere MS Hyper-V Win Server 2008 (up to 4P vsmp) Win Server 2003 SP2 (up to 2P vsmp) Win Server 2000 SP4 (1P only) SLES10 (1P only) Windows Vista SP1 Windows XP Pro SP2/SP3 vsphere = most guest OS 33

VMware vsphere : Extensive Enterprise Apps Support Over 300 enterprise software applications have explicit support statements for VMware vsphere today. See complete list at http://www.vmware.com/partners/alliances/vendors/ List includes: BMC, Cisco, CA, Dell, HP, IBM, McAfee, Microsoft, Research in Motion, SAP, Symantec More software vendors adding support for VMware vsphere every month. VMware + Software Vendors Working together to ensure customers are supported 34

SAP support SAP link for support of VMware http://www.sap.com/ecosystem/customers/directories/technology/vm ware.epx Alliance Overview: VMware Infrastructure supports SAP solutions on both Windows and Linux, on industry-standard hardware in all environments. SAP and VMware provide cooperative support services, backed by dedicated support staffing and processes. Key Customer Benefits: VMware solutions constitute a flexible, cost-effective platform for SAP implementations. With VMware Infrastructure, SAP solutionbased environments can cost less and be more productive than within a purely physical infrastructure. From server consolidation to business process automation, the full range of virtualization benefits can be applied to all SAP deployments. 35

Microsoft support Microsoft link for support of VMware Microsoft has established a joint support relationship for non- Microsoft hardware virtualization software with the following vendors: VMware, Inc. http://support.microsoft.com/?kbid=944987 Server Virtualization Validation Program (SVVP) Support Policy and Recommendations for Exchange Server 2007 Microsoft supports Exchange Server 2007 in production on hardware virtualization software only when all the following conditions are true: The hardware virtualization software is Windows Server 2008 with any third-party hypervisor that has been validated under the Windows Server Virtualization Validation Program (SVVP) 36

What is Capacity Planner? VMware Capacity Planner is Business and decision support tool Optimized for sales and consulting professionals To perform faster, more accurate and benchmarked consolidation assessments Capacity Planner provides: Complete state of the datacenter (As-Is) Comprehensive future state consolidation recommendation and roadmap (To-Be) 37

New vsphere 4 Editions: Core Platform High availability products for protecting critical production applications vshield Zones Data Recovery Fault Tolerance Large scale management of critical production applications DRS / DPM Storage VMotion vshield Zones Data Recovery Fault Tolerance Host Profiles Distributed Switch DRS / DPM Storage VMotion vshield Zones Data Recovery Fault Tolerance Euro Hot Add Hot Add Hot Add Basic consolidation of a lab or small environment License (1 CPU) SnS (Gold/Plat) High Availability High Availability High Availability High Availability Update Manager Update Manager Update Manager Update Manager VCB / vstorage APIs VCB / vstorage APIs VCB / vstorage APIs VCB / vstorage APIs VC Agent VC Agent VC Agent VC Agent 4-way vsmp 4-way vsmp 4-way vsmp 8-way vsmp VMware ESXi OR VMware ESX 6 Physical Cores / CPU 256 GB Physical Memory STANDARD 645 221/262 VMotion VMware ESXi OR VMware ESX 12 Physical Cores / CPU 256 GB Physical Memory ADVANCED Note: Most features require one (1) instance of vcenter Server Note: At least 1 year of SnS is mandatory 1820 383/455 VMotion VMware ESXi OR VMware ESX 6 Physical Cores / CPU 256 GB Physical Memory ENTERPRISE 2330 490/583 VMotion Thin Provisioning Thin Provisioning Thin Provisioning Thin Provisioning VMware ESXi OR VMware ESX 12 Physical Cores / CPU No License Memory Limit ENTERPRISE PLUS 2835 595/709 38 OEM 38 support part numbers and pricing are specific to each OEM

New vsphere Essentials for Small IT Environments EUR All inclusive packages Lowest cost virtualization with high availability in the industry vsphere platform starts as low as 135 per CPU Product Editions Include: Virtualization for up to 3 physical server hosts (up to 2 CPUs each), patch mgmt vcenter Server for Essentials Essentials Plus Adds: VMware High Availability VMware Data Recovery 809 ( 135/ CPU) 2430* ( 405* / CPU) Different Support Options: Essentials inc 1 yr license subscription, optional per incident support Essentials Plus requires 1 yr SnS (Support and Subscription) OEM support part numbers and pricing are specific to each OEM *Introductory promotional price through 12/15/09 represents 25% savings 39

Customer Testimonials Reduce Costs Without VMware Infrastructure we would run out of free space in hosting centers. Total number of servers would become very hard to manage and we would never achieve 24x7 operations with real-time failover if this entire infrastructure was not virtualized. VMware technologies also help us to deliver successful disaster recovery Ladislav Salat, IT Technical Manager Tesco Stores, CZ Simplify Management VMware has proven itself as an ideal solution for the Eurovision Song Contest press center. We can manage the complete desktop infrastructure centrally, including the maintenance of desktop images and the provision of new virtual machines when increased capacity is required. The VMware solution gave us the freedom and flexibility to try different approaches safe in the knowledge that we could easily undo changes Nenad Čukalović, Head of System Engineering, Radio Television of Serbia Meet Service Levels Efficiently Using VMware virtual infrastructure, we can offer the same levels of service and more flexibility for up to 40 percent lower server and operating costs. Rob Jones, Director of Technology, ALSTOM 40 40

Questions & Answers Jan Kvinta jkvinta@vmware.com Mobil: +420 725 723 133 41

Capacity Planner System Data Flow VMware Dashboard / IW ns500 cx500 Web/App Servers Upload Servers IW IW Clients Clients Clients Clients Customer Company Internet Customer Domain Customer Domain Customer Domain 42

Value Proposition Capacity Planner allows engagements to have: Faster delivery: reduces project time tables by 80% More accurate data: on average, over 20% more servers are discovered Better recommendations: scenario modeling with different constraints and resources We learned a lot from Capacity Planner that aided us in our deployment strategy. It helped us with if/ then modeling so we could come up with the optimal solution. It gave us information on capacity planning, performance metrics during peak hours, and other key utilization statistics. Further, VMware Capacity Planner s agent-less feature and webbased analysis capabilities helped us significantly reduce the time taken to complete the assessment. - Steve Kaplan, President, AccessFlow (VMware VAC Partner) 43

Value of Zero Downtime Server Maintenance Server Maintenance is required for Updates to component hardware Updates / patches to the hypervisor Migration to newer servers Cost savings from zero downtime server maintenance with VMotion Avoid overtime cost to perform maintenance Avoid administrative time in scheduling downtime VMware VMotion Business costs of downtime is specific to each industry and not included here For a 10 physical server, 150 VM environment, assuming: 2 hardware/ BIOS upgrades per server + 4 hypervisor patches = 6 maintenance activities per server per year Overtime Cost Scheduling Downtime ( ) 15 X 0.75 hr X $60/hr = $ 58,500 Time to # of Time spent Overtime perform apps per scheduling $/hr $/hr upgrade server downtime per app 10 X 6 X 2 hrs X $150/hr + # of servers # of updates 44

Value of Zero Downtime Storage Moves Maintenance Storage Maintenance is usually required for LUN optimization Upgrades to better hardware VMware Storage VMotion Cost savings from zero downtime storage maintenance with Storage VMotion Avoid overtime cost to perform maintenance Avoid administrative time in scheduling downtime and planning the move Avoid cost of buying an alternate data mover tool For a 10 physical server, 150 VM environment (50GB per VM of storage), assuming: Storage is moved once in 3 yrs, annualize 1/3 of the 7.5TB environment every year (2.5TB). ~20GB can be moved an hour. Overtime Cost Scheduling Downtime Planning Move Alternate Tool Cost 124 hrs X $150/hr 248 hrs X $60/hr 500 hrs X $60/hr $5000 + + + = $ 68,113 Time to move 2.5TB each yr Overtime $/hr Time spent scheduling downtime Admin $/hr Time spent planning the move Admin $/hr 45

Value of Dynamic Load Balancing VMware DRS Customers report that without DRS automatically balancing their environments, they would either Decrease their consolidation ratio this means that the full HW cost savings are not realized. Customers report up to 30% decrease in consolidation ratios. Have to manually monitor VMs to place them appropriately. For a 10 physical server, 150 VM environment, assume that the consolidation ratio decreases by 30% from 15:1 to 10. Alternatively, administrators would have to spend time monitoring the cluster or responding to customer calls every day Decreased consolidation ratio means OR Cost of increased monitoring time 5 servers More servers needed 2.5 hrs. Hours per day Increased Hardware Cost X $8,000 Hardware, license, power/ cooling, space costs per server Cost of Extra Admin Time X 260 Days in a year X $60/hr Admin costs/hr = $ 40,000 OR = $ 39,000 46

Non-Disruptive Automated Patch Management VMware Update Manager VMotion VMotion Automates patching of ESX hosts and virtual machines with NO DOWNTIME Scans and remedies online and offline virtual machines Snapshots virtual machines prior to patching and allows rollback to snapshot Resource Pool Patches entire DRS clusters Each host enters maintenance mode, one at a time Entirely automated no intervention required 47

Value of Automated Patching VMware Update Manager Guest Patching Administrative time 2448 hrs, $147,744 saved annually Calculated for 150 virtual machines, assuming 40 patches per machine > Scan machines > Assess patch requirements > Remediate systems > Troubleshoot > Rollback 10% $147,744 Per virtual machine Per patch Manual 24 min Automated 15 min Manual 156 min Automated 21 min Manual 180 min Automated 36 min Annual Savings for 150 VMs 900 hrs, $54,000 Annual Savings for 150 VMs 1548 hrs, $93,744 Annual Savings for 150 VMs 2448 hrs, $147,744 Offline machine patching Reduces exposure from non-compliant offline/suspended virtual machines Systems have NICs disabled during patching to reduce risk 48

Value of High Availability VMware HA High Availability cost savings can have several contributions: Cost of lost business, lost work Cost of lost productive time The sheer simplicity of VMware HA and reduced time & effort compared to other clustering solutions is not captured The below only captures a conservative estimate of savings from lost productive time For a 10 physical server, 150 VM environment, assuming 2 failures a year: Value of Reduced Lost Productive Time 4 hrs. X X 10 X 15 X $50/hr 2 X = $ 60,000 Hours of downtime Number of users per VM Number of VMs per host Cost of User productive time Failures per year in 10- host cluster 49

VMware vcenter CapacityIQ Capacity management solution for VMware vcenter, enabling users to analyze, forecast, and plan capacity needs of their virtual datacenter Benefits Deliver the right capacity at the right time Make informed planning, purchasing, and provisioning decisions Enable capacity to be utilized most efficiently and cost-effectively Key Features Perform What-If impact analysis to model effect of capacity changes Identify and reclaim unused capacity Forecast timing of capacity shortfalls and needs 50

VMware vcenter CapacityIQ: Overview Analysis Engine Capacity Dashboard VM Profiling Capacity Modeling vcenter Database Capacity Management Database Virtual Datacenter Capacity Plan Shipped as a Virtual Appliance 51

VM Profiling Analysis of VM behavior and resource demands Accounts for CPU, Memory, Storage, Network Peak and average resource demand over time Basis for capacity estimates Virtual Machine = Basic Unit of Capacity Consumption 52

VM Profiling: Examples Idle Capacity Idle VMs: VM has consistently low resource utilization over a long period of time Powered-Off VMs: VM has been powered off over a long period of time Zzz... VM Sizing Opportunities Over-Allocated VMs: VM has been allocated more capacity than it needs Under-Allocated VMs: VM needs more capacity than it has been allocated Capacity Demand 53

Capacity Modeling??? Cluster 1 Cluster 2 Cluster 3 VMware Infrastructure Impact analysis of capacity changes Based on What-If modeling scenarios: simulated set of changes in capacity demand or supply Historical resource trends Virtualization-awareness Recognizes VMware HA- and DRS-enabled clusters, and factors those into the predictions What if I add more VMs? Is there enough capacity? 54