Pandora FMS Enterprise for SAP SAP Integrated Monitoring Software
1. Flexible and affordable solution IT systems and applications are crucial in daytoday business work. These applications must be always running and this is a big challenge for your IT department which must detect bottlenecks and prevent failures. Pandora FMS Enterprise for SAP monitors critical applications such as SAP systems, both R/3, such as CRM, SRM, BI, XI/PI, WAS, etc. When a problem occurs Pandora FMS Enterprise alert your IT department reducing reponse time and giving useful information to your system administrators. The power of Pandora FMS Enterprise architecture makes unbeatable the relationship between quality and price. 2. Certified by SAP The solution Deset Pandora FMS plugin has been certified by SAP as SAP Certified Integration with SAP NetWeaver. That gets this recognition in the External Alert and Monitoring 6.10 category via the SAP integration scenario BCXAL 1.0 The certified was given after Deset Pandora FMS plugin had successfully completed a rigorous audit process. This process evaluates the product and guarantees that the product achieves the quality and security requirements of SAP. pandorafms.com 2
3. Technical monitoring for SAP Pandora FMS Enterprise for SAP allows you to save costs in monitoring and alerts of all SAP environments. Is a specific preconfigured solution to gather data related to performance and availability from SAP environments such as R/3, WAS NetWeaver, etc. With Pandora FMS Enterprise you can see all information about your servers (R/3 Development, R/3 Quality, R/3 Production) centralized throw a web console, also if there would be any problem Pandora FMS Enterprise can alert you sending an email or even a SMS. Pandora FMS Entperprise for SAP has automatic monitoring modules preconfigured which controls your system checking all vital services showing their status in one view. All checks were done to make easier the work of your system administrators, allowing them to prevent failures and keep your SAP system under control. Because of that, Pandora FMS Enterprise is the best monitoring tool for companies which use SAP, since it offers the easiest way to control your data center and SAP applications as an allinone application. pandorafms.com 3
Features Pandora FMS Enterprise for SAP allows you to save costs monitoring SAP environments. Is a preconfigured solution that collects data related to maintenance and availability from SAP such as R/3, WAS NetWeaver, etc. * Control of the Work Process (WP stopped, or WP Spool slow, WP Batch availables, controlling in every moment the availabilty of Transports). * System Daily Dumps * Number of lockouts (due to old lockouts, or to the excesive number of lockouts) * Updates cancelled in the system * Control of free space in file systems * Database Monitoring, being possible to control free space of the Transaction Log to avoid possible stops of the system * Cancelled jobs in the system * Failed IDOCs 4. Security monitoring in SAP Furthermore, Deset Pandora FMS Enterprise plugin also includes security checks that monitor all possible security problems and allow you to avoid the risk. With Pandora FMS Enterprise and Deset plugin for SAP you can see the status of all security services of your SAP servers without any configurations. pandorafms.com 4
Features * Control of users with SAP_ALL profile, sending a email if a user assigns this profile * Control of opening client, sending a email if a user open the client * Control of changes in Password minimum size * Control of number of users that never logged and has the initial password is INIT (for saving SAP licenses) * Control of retries in number of invalid login before invalidating an user 5. Continuous Controls Monitoring (CCM) and GRC To fulfill internal policies in your organization (GRC) and to prevent foreign activities that violate the process established for a department (eg in case of fraud attempt), you can use Deset Pandora FMS Enterprise plugin for SAP as a Continuous Controls Monitoring tool. Pandora FMS Entperprise will connect to the SAP system with the interval defined (typically every night) and will gather the master data to apply the modification rules allowed. For example Pandora FMS Enterprise can trigger a warning alarm if there is a wrong transaction when paying a major supplier. pandorafms.com 5
Features * Risk Identification with Pandora FMS Enterprise Policies and Monitor Template, performs a Continuous Monitoring of KRI (Key Risk Indicators). It is part of a preconfigured common risk indicators in the area of finance, customers and suppliers. * Control and Mitigation Rule Architect with Pandora FMS Enterprise Alert Template. New rules can easily be created selecting the Business Object, and filtering the data set alerting of unauthorized modification. * Reporting with Pandora FMS Enterprise reports. Access to custom auditor reports and the detail of the changed values (no need to activate the recording of the SAP Document Modification Logs) with businessfriendly web interface. 6. Key benefits *Pandora FMS Enterprise allows to centralize the event management in only one flexible and affordable tool. Correlation with network errors or other servers errors. * Pandora FMS Enterprise has a quick return of the investment (ROI) saving the cost of licenses * Easy installation: It does not require transports orders in the SAP nor scripts: only a SAP login user * Integration with other external tools: BMC Atrium CMDB, IBM Tivoli, HP OpenView (OVO), connectors through SOA API and command line interface for integration through scripts. * Remote monitoring via standard SAP CCMS (BCXAL 6.1, SAP server installation Zero). * Web console for management and visualization pandorafms.com 6
* Automatic reports of performance and compliance with SLAs: PDF reports, events, alarms, graphs. * System ACLs and user profile * High availability in all components pandorafms.com 7