Systèmes d'information et Management Volume 8 Issue 4 Article 3 2003 Système documentaire de l'assurance qualité et structure des processus : comparaison de deux cas d'implantation de l'iso 90001 Blandine Lanoux Université Robert Schumann à Strasbourg, IECS, blandine.lanoux@em-strasbourg.eu Christophe Lerch Université Louis Pasteur à Schiltigheim, IUT, lerch@unistra.fr Danièle Bénézech Faculté de Sciences Economiques et de Gestion de Rennes, daniele.benezech@univ-rennes1.fr Gilles Lambert Université Robert Schuman à Strasbourg, IECS, gilles.lambert@em-strasbourg.eu Follow this and additional works at: http://aisel.aisnet.org/sim Recommended Citation Lanoux, Blandine; Lerch, Christophe; Bénézech, Danièle; and Lambert, Gilles (2003) "Système documentaire de l'assurance qualité et structure des processus : comparaison de deux cas d'implantation de l'iso 90001," Systèmes d'information et Management: Vol. 8: Iss. 4, Article 3. Available at: http://aisel.aisnet.org/sim/vol8/iss4/3 This material is brought to you by the Journals at AIS Electronic Library (AISeL). It has been accepted for inclusion in Systèmes d'information et Management by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org.
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