Business On Line The complete online package for your business
Manage your cash flow wherever you are Controlling your cash flow is crucial to the success of your business. We understand the need to access up-to-date information about your accounts at all times. With Business On Line, our dedicated online banking service for business customers, you can do your banking when it suits you - even when you re on the move. Business On Line (BOL) allows you to: View balances on accounts and credit cards Transfer funds between accounts and accept payments Make several payments at once, e.g. salary or creditor payments (BACS) Make forward-dated and international payments Print statements Export and import data to and from your accounting systems Chaps Payments (same day money transfers) Associated fees for these services are detailed on pages 5 & 6. 1
Fast, secure and cost efficient online banking The flexible service* gives you total control of your finances, increased efficiency with less paperwork and potential savings on cheque transactions. Cost of writing a cheque Cheque processing 0.60 Postage (UK standard envelope) 0.60 Administration (BOI estimate) 0.23 Total Cost 1.43 Cost of a 3rd party payment via Business On Line Typical Current Account Transaction Fee 0.43 Administration (BOI estimate) 0.05 Total Cost 0.48 Typical Saving for 1 cheque Over 50% *Associated fees for this service are detailed on pages 5 and 6. 2
There is a choice of Business On Line packages to suit your business Basic - Service Level 1 View account balances and transactions Make account transfers Make 3rd party payments Create BACS** payments Cross Border - Service Level 2 All Service Level 1 benefits with the additional ability to: View currency balances and transactions Create inter account transfers and 3rd party currency payments Draw on FX currency contracts either on a same day or future dated basis Comprehensive - Service Level 3 All of Service Levels 1 and 2 benefits, with the additional ability to: Export data to other systems View debit and credit interest accrued on branch banking accounts Monthly subscription fees Service Level 1 10 Service Level 2 15 Service Level 3 40 Subscription charges for levels 1, 2 and 3 are free for 6 months for all new customers. Subscription charge for level 1 is free for 2 years for Essential for Business registered customers from the date of account opening. For details of Service and Transaction charges please see our Schedule of Charges for Business Customers brochure available from any branch or on our website www.bankofireland.co.uk/business **Normal lending terms and conditions apply. 3
Getting Started To view a demonstration showing how easy it is to do your banking using Business On Line, visit www.boi-bol.com. We provide training to all new Business On Line customers free of charge, and our dedicated helpdesk is always on hand for any queries you may have. Register your interest today! Please log on to our Business On Line registration section, www.boi-bol.com. Or alternatively, talk to your local branch or call 0845 604 5552. # 4
Fees and Charges for Business On Line Note: Normal domestic current account transaction fees apply in all cases. For further details please refer to our Schedule of Charges for Business Customers brochure available from any branch or on our website www.bankofireland.co.uk SERVICE NI Business On Line Subscription charges Service Level 1 (per month) 10.00 2nd Company (of same legal type) 5.00 3rd & subsequent companies 2.50 (of same legal type) Service Level 2 (per month) 15.00 2nd Company (of same legal type) 7.50 3rd & subsequent companies 3.75 (of same legal type) Service Level 3 (per month) 40.00 2nd Company (of same legal type) 20.00 3rd & subsequent companies 10.00 (of same legal type) Business On Line Transaction charges (per item) Domestic Payments Account Transfer (interbranch) Account Transfer (interbank) Third Party (interbranch) Third Party (interbank) BACS (Direct pay / Direct Credit / Direct Debit profiles within BOL) CHAPS Interbank payments by BOL (outbound) Payment in Euro to EU member states (+ Iceland, Norway, & Liechtenstein) (2 working days b - IBAN & BIC are mandatory a ) No BOL Charge No BOL Charge No BOL Charge No BOL Charge 0.12 21.00 No BOL Charge 5
SERVICE Payment in Euro to EU member states (+ Iceland, Norway, & Liechtenstein) (Same Day) Payment in GBP to UK (Same Day) Payment in USD to US (Same Day) Payment in all other currencies (2 working days b ) Payment in all currencies from NI to BOI branches in ROI (Same day) NI 25.00 25.00 25.00 10.00 a. IBAN and Swift address or BIC The IBAN (International Bank Account Number) is a standard term for quoting account numbers across Europe. The use of IBAN and the beneficiary s bank SWIFT address / BIC (Bank Identifier Code) is required to ensure correct identification of your beneficiary s bank account. b. Funds will be debited on value date and the beneficiary s bank will be credited 2 working days later. Please note the following conditions: 1. Third party foreign bank charges on returns and queries may apply. 2. Same Day relates to payments credited to the beneficiary s bank on the same day. 3. Branch cut-off times are available in our branches. 4. Business On Line (BOL) cut-off times are available on our BOL help screens or at www.boi-bol.com 5. Cross Border Same Day credit transfers are available in certain currencies only and to certain countries only. Further information is available in branch. 6. In relation to unpaid debits further charges will apply. Please refer to our Schedule of Charges for Business Customers brochure for further details. 6
Safe and secure online banking Business On Line uses a proven security system so that your data is protected. 1. Every user is assigned a username and password to log on to Business On Line. 2. Business On Line allows you to choose which members of your team use the system and what level of authorisation is assigned to them. For instance, you may allow one user to set up a payment and another user to authorise it. 3. A digital certificate is needed to authorise payments - one of the most robust security mechanisms around. Beware of phishing To protect yourself against internet fraud, you should beware of phishing - fraudulent emails that attempt to gain your account information. A phishing email may appear to be from a Bank of Ireland Group company or another financial institution. It often attempts to direct you to a hoax website that looks similar to a legitimate site. You may be asked to submit your confidential account number or password to the hoax site. Please do not provide any information whatsoever. These emails are fraudulent and are not from Bank of Ireland Group - we will never request customer information in this manner. 7
If you receive one of these fraudulent emails: Do not click any links Do not open any attachments Do not input any personal/account information Forward the email to business.online@boi.com immediately and then delete without clicking any of the links or attachments REMEMBER: WE WILL NEVER ASK FOR ACCOUNT INFORMATION BY EMAIL. If you do disclose any information in error, please contact us between 8am and 6pm, Monday to Friday. NI: 0845 604 5552 # Terms and Conditions Terms and Conditions apply to Business On Line. Terms and Conditions apply to Global Markets products. # Local call rates apply. Call costs may vary depending on your service provider. 8
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We can provide this document in Braille, in large print and on an audio CD. Please ask a member of staff for details. www.bankofireland.co.uk Bank of Ireland UK is a trading name of Bank of Ireland (UK) plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales (No. 7022885), Bow Bells House, 1 Bread Street, London EC4M 9BE. UK37-1005N.2 (05/13) 7279130529