No Charge (Except as described under "Rehabilitation Benefits" and "Speech Therapy Benefits")

From this document you will learn the answers to the following questions:

What is the cost of subacute care?

How much does a family member pay per individual?

What type of law requires Preventive Health Services?

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An Independent Licensee of the Blue Shield Association Custom Access+ HMO Plan Certificated & Management Benefit Summary (For groups of 300 and above) (Uniform Health Plan Benefits and Coverage Matrix) Blue Shield of California Effective July 1, 2013 THIS MATRIX IS INTENDED TO BE USED TO HELP YOU COMPARE COVERAGE BENEFITS AND IS A SUMMARY ONLY. THE EVIDENCE OF COVERAGE AND PLAN CONTRACT SHOULD BE CONSULTED FOR A DETAILED DESCRIPTION OF COVERAGE BENEFITS AND LIMITATIONS. Calendar Year Medical Deductible Calendar Year Copayment Maximum 1 (For many covered services) LIFETIME BENEFIT MAXIMUM Covered Services PROFESSIONAL SERVICES $2,000 per individual / $4,000 per family Member Copayment Professional (Physician) Benefits Physician and specialist office visits $20 per visit (Note: A woman may self-refer to an OB/GYN or family practice physician in her Personal Physician's medical group or IPA for OB/GYN services) Outpatient X-ray, pathology and laboratory Allergy Testing and Treatment Benefits Office visits (includes visits for allergy serum injections) $20 per visit Access+ Specialist SM Benefits 1, 2 Office visit, Examination or Other Consultation (Self-referred office visits and consultations only) $30 per visit Preventive Health Benefits Preventive Health Services (As required by applicable federal and California law.) OUTPATIENT SERVICES Hospital Benefits (Facility Services) Outpatient surgery performed at an Ambulatory Surgery Center 3 Outpatient surgery in a hospital Outpatient Services for treatment of illness or injury and necessary supplies (Except as described under "Rehabilitation Benefits" and "Speech Therapy Benefits") HOSPITALIZATION SERVICES Hospital Benefits (Facility Services) Inpatient Physician Services Inpatient Non-emergency Facility Services (Semi-private room and board, and medicallynecessary Services and supplies, including Subacute Care) $250 per admission Inpatient Medically Necessary skilled nursing Services including Subacute Care 4, 5 EMERGENCY HEALTH COVERAGE Emergency room Services not resulting in admission (Copayment does not apply if the $150 per visit member is directly admitted to the hospital for inpatient services) Emergency room Physician Services AMBULANCE SERVICES Emergency or authorized transport PROSTHETICS/ORTHOTICS Prosthetic equipment and devices (Separate office visit copay may apply) Orthotic equipment and devices (Separate office visit copay may apply) DURABLE MEDICAL EQUIPMENT Breast Pump Durable Medical Equipment MENTAL HEALTH SERVICES (PSYCHIATRIC) 6 Inpatient Hospital Services Outpatient Mental Health Services $5 per visit CHEMICAL DEPENDENCY SERVICES (SUBSTANCE ABUSE) 7

Please see footnote 10 Chemical dependency and substance abuse services A description of your chemical dependency benefits is provided separately HOME HEALTH SERVICES Home health care agency Services (up to 100 visits per Calendar Year) $20 per visit Medical supplies and laboratory Services OTHER Hospice Program Benefits 10 Routine home care Inpatient Respite Care 24-hour Continuous Home Care General Inpatient care Pregnancy and Maternity Care Benefits Prenatal and postnatal Physician office visits (For inpatient hospital services, see "Hospitalization Services.") Family Planning Benefits Counseling and consulting 8 Infertility Services (member share is based upon allowed charges) (Diagnosis and treatment of cause of infertility. Excludes in vitro fertilization, injectables for infertility, artificial insemination and GIFT). 50% Tubal ligation Elective abortion 9 $100 per surgery Vasectomy 9 $75 per surgery Rehabilitation Benefits (Physical, Occupational and Respiratory Therapy) Office location (Copayment applies to all places of services, including professional and facility settings) $20 per visit Speech Therapy Benefits Office Visit - Services by licensed speech therapists (Copayment applies to all places of services, including professional and facility settings) $20 per visit Diabetes Care Benefits Devices, equipment, and non-testing supplies (member share is based upon allowed charges.) Diabetes self-management training $20 per visit Hearing Aid Benefits Hearing Aid Instrument and ancillary equipment (Plan payment up to $2,000 every 24 months) Audiological Exams $20 per visit Urgent Care Benefits (BlueCard Program) Urgent Services outside your Personal Physician Service Area $50 per visit Optional Benefits 1 Optional dental, vision, infertility, substance abuse, chiropractic or chiropractic and acupuncture benefits are available. If your employer purchased any of these benefits, a description of the benefit is provided separately. 1 Copayments marked with this footnote do not accrue to the calendar-year copayment maximum. Copayments and charges for services not accruing to the member's calendar-year copayment maximum continue to be the member's responsibility after the calendar-year copayment maximum is reached. Please refer to the Evidence of Coverage and the Plan Contract for exact terms and conditions of coverage. 2 To use this option, members must select a personal physician who is affiliated with a medical group or IPA that is an Access+ provider group, which offers the Access+ Specialist feature. Members should then select a specialist within that medical group or IPA. Access+ Specialist visits for mental health services must be provided by a MHSA network participating provider. 3 Participating ambulatory surgery centers may not be available in all areas. Regardless of their availability, you can obtain outpatient surgery services from a hospital or an ambulatory surgery center affiliated with a hospital, with payment according to your health plan's hospital services benefits. 4 For Plans with a facility deductible amount, services with a day or visit limit accrue to the calendar-year day or visit limit maximum regardless of whether the plan deductible has been met. 5 Skilled nursing services are limited to 100 preauthorized days during a calendar year except when received through a hospice program provided by a participating hospice agency. This 100 preauthorized day maximum on skilled nursing services is a combined maximum between SNF in a hospital unit and skilled nursing facilities. 6 Mental health services are accessed through Blue Shield's Mental Health Service Administrator (MHSA) using Blue Shield's MHSA participating providers. For a listing of severe mental illnesses, including serious emotional disturbances of a child, and other benefit details, please refer to the Evidence of Coverage and Plan Contract. 7 Inpatient services for acute detoxification are covered under the medical benefit; see hospitalization services for benefit details. Services for medical acute detoxification are accessed through Blue Shield using Blue Shield HMO providers. 8 Includes insertion of IUD as well as injectable contraceptives for women. 9 Physician services copayment in the office or outpatient hospital facility only. If procedure is performed in a hospital facility setting, additional hospital services copayment may apply. 10 Optional substance abuse treatment benefits are available. If your employer purchased these benefits, a description of the benefit is attached hereto as "Additional Substance Abuse Treatment Benefits." Plan designs may be modified to ensure compliance with state and federal requirements. A16205 (1/13) KK011713

A17277 (01/13) KK011813 Substance Abuse Treatment Benefits Attachment to Benefit Summary (Uniform Benefits and Coverage Matrix) For Access+ HMO Plan- Certificated How the Plan Works In addition to the benefits listed in the Benefit Summary, your health plan also covers inpatient hospital and professional (physician) services for substance abuse treatment and rehabilitation provided via hospitalization or partial hospitalization/day treatment. 1 All services must be medically necessary. Blue Shield of California has contracted with a Mental Health Service Administrator (MHSA), a licensed specialized health care service plan, to administer and deliver these services from MHSA participating providers. The MHSA is only the administrator for participating providers. Blue Shield of California does not provide benefits for services provided by non-participating providers. Coverage Details Residential care is not covered. Covered Services Member Copayment 2 MHSA Participating Provider Inpatient Hospitalization Professional (Physician) Services - Inpatient and Outpatient Physician Visit Partial Hospitalization/Day Treatment $5 per visit Ambulatory Surgery Copay Applies 1. Except for emergencies, benefits are covered only when pre-authorized by the MHSA. 2. Please refer to the Medical Benefit Summary for applicable copayment responsibility. This document is only a summary for informational purposes. It is not a contract. Please refer to the Plan Contract and Evidence of Coverage for the exact terms and conditions of coverage.

A17274 (01/13) KK011813_portfolio Chiropractic Benefits Additional coverage for your Access+ HMO Blue Shield Chiropractic Care coverage lets you self-refer to a network of more than 3,310 licensed chiropractors. Benefits are provided through a contract with American Specialty Health Plans of California, Inc. (ASH Plans). How the Program Works You can visit any participating chiropractor from the ASH Plans network without a referral from your Access+ HMO Personal Physician. Simply call a participating provider to schedule an initial exam. At the time of your first visit, you ll present your Blue Shield identification card and pay only your copayment. Because participating chiropractors bill ASH Plans directly, you ll never have to file claim forms. If you need further treatment, the participating chiropractor will submit a proposed treatment plan to ASH Plans and obtain the necessary authorization from ASH Plans to continue treatment up to the calendar-year maximum of 30 visits. What s Covered The plan covers medically necessary chiropractic services including: Initial and subsequent examinations Office visits and adjustments (subject to annual limits) Adjunctive therapies X-rays (chiropractic only) Benefit Plan Design Calendar-year Maximum Calendar-year Deductible Calendar-year Chiropractic Appliances Benefit 1,2 Covered Services 30 Visits $50 Member Copayment Chiropractic Services $10 Out-of-network Coverage 1. Chiropractic appliances are covered up to a maximum of $50 in a calendar-year as authorized by ASH Plans. 2. As authorized by ASH Plans, this allowance is applied toward the purchase of items determined necessary, such as supports, collars, pillows, heel lifts, ice packs, cushions, orthotics, rib belts and home traction units. Friendly Customer Service Helpful ASH Plans Member Services representatives are available at (800) 678-9133 Monday through Friday from 6 a.m. to 5 p.m. to answer questions, assist with problems, or help locate a participating chiropractor. This document is only a summary for informational purposes. It is not a contract. Please refer to the Evidence of Coverage and the Group Health Service Agreement for the exact terms and conditions of coverage.

Certificated HMO Your benefit at a glance effective 7/1/2013 Retail (in network) Up to a 30-day supply Mail Order Up to a 90-day supply Generics $10 $20 Preferred brands $25 $50 Nonpreferred brand $40 $80 Your plan includes a $150 individual deductible for brand medications only. The deductible is coordinated between retail and mail. Saving with mail When you get long-term drugs* at a retail pharmacy, you could be paying more than you need to. Use the Medco Pharmacy mail-order service for drugs to treat a long-term condition (3 months or longer). We will deliver up to a 90-day supply right to you with FREE standard shipping. The Medco Pharmacy is now a part of the Express Scripts family of pharmacies. Mail... it s quick and easy > Call us or 1 800 633-2662 and let us do all the work. Saving with generics If you re taking a brand-name drug, talk to your doctor and ask whether a less expensive generic drug could treat your condition. If your doctor agrees, ask your doctor to write a new prescription for the generic that you can fill under your plan. FDA-approved generics are as safe and effective as their brand-name counterparts. > Talk to your doctor Ask your doctor for a new prescription for up to a 90-day supply. Have your doctor call us at 1 888 327-9791 for instructions on how to fax your prescription. Register on Express-Scripts.com Receive prescription reminders Search for potential lower-cost options by using My Rx Choices Receive prescription and drug interaction alerts Contact a pharmacist Check your coverage, claims, and balances Print claim forms, order forms, and fax forms Download the Express Scripts Mobile App for FREE Manage your prescriptions on the go *Long-term drugs are those you take to treat an ongoing condition, such as high blood pressure or high cholesterol. 2012 Express Scripts Holding Company. All Rights Reserved.