Company Profile Infinity Integrated Systems and Solution Ltd. House: 22, Road: 113/A, Gulshan - 2, Dhaka-1212 URL: www.iis-bd.com Africa : Shara Haiti, Tripoli, Libya. Ph : +218917424771
Table of Contents COMPANY OVERVIEW... 3 OUR CUSTOMER VALUE PROPOSITION... 4 AREAS OF FOCUS... 5 KEY DIFFERENTIATORS AND STRENGTHS... 6 TECHNOLOGY PARTNERS... 7 CORE VALUES... 13 SOME OF OUR CURRENT CUSTOMERS... 14 PRODUCT AND SERVICES RANGE:... 15 OUR BUSINESS PARTNERS & PRODUCTS:... 16 STRIVING FOR EXCELLENCE... 17 Page 2 of 18
Company Overview Infinity Integrated Systems and Solution is a leading communications services company, unique for the depth of our capabilities and the dedication of our people. Our people are experts in the dynamic field of communications technology and excel at delivering customized communications services and solutions to our customers. Infinity Integrated Systems and Solution works with customers from all industries and provide systems and services that are relevant to companies from the largest enterprises and telecommunication carriers down to smaller enterprises. Page 3 of 18
Our Customer Value Proposition Our customers often first choose Infinity Integrated Systems and Solution because we simply offered the best solution to their business requirements. They continue to work with us for our on-going ability to support their business. To ensure total client satisfaction, Infinity Integrated Systems and Solution constantly searches for solutions that would meet our customers requirement. We know, it is easy to source for a product for on-sale to a customer but the full value of the product can not be realized until there is deep understanding of it s capabilities. This support requires an investment in training, processes and inventory. It also requires the expertise that results from supporting a solution in multi-facet environments over a period of time. We partner with the world s best technology partners to provide the most advanced and flexible solutions. Being very selective about our technology partners, Infinity Integrated Systems and Solution is committed to deliver solutions that are built on customer expectations. We may not always choose the strongest brand, however we will always choose a partner with the strongest technology and a commitment to support our regional customers. Today, Infinity Integrated Systems and Solution partners with over 20 world-class technology providers and we constantly review the market for new solutions that would benefit our customers. Page 4 of 18
Areas of Focus Infinity Integrated Systems and Solution Limited provides consulting, requirement analysis, architecture definition, and project implementation. We undertake turnkey software projects both on-site and off-site and also run fully staffed, dedicated development facilities for our clients. Infinity Integrated Systems and Solution Limited offers high quality, cost effective software solutions to address the needs of the information technology industry. We are committed to quality and timely delivery of software solutions. Infinity Integrated Systems and Solution Limited focuses in following technological areas: Award Winning complete Suite of Banking Automation solutions E-banking and M-banking solutions suite ITES and solutions for the Telecom Industry Network Management Systems Call Center Solutions BI and ERP solutions EDW, ERP consultancy and solutions SI Business & Operations Support Systems Switching and VoIP E-Commerce, Intranet and IP Solutions ITIL consultancy Compliance checking like SOX, HIPPA, GLBA ATM Supply Installation and Maintenance Switching Solutions Supply, Installation, and Maintenance Other Alternative Delivery Services Solutions. Disaster Management and Recovery Solutions (Hardware Software and Communication Infrastructures) Data Centre Solutions (Hardware Software and Communication Infrastructures) Network and Security Management Solutions ERP and Business Solutions, with both individual module and cumulative packages Page 5 of 18
Storage and Infrastructure solutions (Hardware Software with relevant complementary accessories). Pre-Sales Consultancies involving assessment of and requirement analysis. Post-Sales Consultancies involving Team Leading, Project Management and Resource Development Training Infrastructure/Departmental Engineering and Re-Engineering to accommodate new business model (if any). Key Differentiators and Strengths Ability to work with leading edge technologies. End to end network competency. Flexible business model Harnessing latest trends in business and technologies Delighted Customer leading to Repeat Orders Page 6 of 18
Technology Partners By ensuring it has access to the latest technologies available and under development; Infinity Integrated Systems and Solution Limited has forged partnerships with some of the world s leading technology vendors. By drawing on its partners expertise, Infinity Integrated Systems and Solution Limited is able to adopt the most appropriate technologies and develop the most appropriate solutions for its customers. Our technology partners include: 3i Infotech, India SEI-CMM level 5 certified 3i Infotech is among the top 5 Software companies in India. Emerging from the parentage of the largest Private Sector Bank in India - ICICI Bank, 3i Infotech combines the domain knowledge and the technical advantage of providing the leading end-to-end banking and financial sector solutions and services in India. The key advantage of offering drilled down modular solutions addressing the various different functionalities of the BFSI sector, 3i has within a span of 7 years of hatching has become an over 100 million dollar company serving across the Globe. Products and Services : In the Banking solutions sphere the offer consists of CBS, TF, Treasury, ULS (Universal Lending Solution) full Loan Life Cycle (LO, LM, LC), ALM, AML, Risk (BASEL II compliant - Credit, OPS and Market), Internet banking, Payment solutions, Leasing, Card Solutions etc. Beyond there is Insurance, ERP and a host of other products. In the Services sector 3i is the market leader in Hosting ASP models, Datacenters and all other peripheral IT related services. TechMahindra (TechM) India : TechM is the leading SI and solutions provider company in the telecom domain out of India and one of the leading 5 in the world. A pure services company, spawned from ownership of BT (British Telecom) and Mahindra and Mahindra it is responsible for the complete back end operation of BT as well as being the top telecom SI in the domains of BI, EDW, ERP etc. domains. TechM has the portfolio of providing end to end solutions in the telecom domain. Just recently TechM has successfully done to complete launching of Etisalat in India. Currently with their merger/acquisition of Satyam computers creating Mahindra Satyam, Techm alongwith Mahindra Satyam is among the top 4 largest IT services company in India. Page 7 of 18
Madras Security Printers (MSP) Leading the Indian Market in Security Printing and MICR enabled Security and Bonded, Security papers and instruments. APLAB Leading with a host of banking automation delivery channel products including: ATM, POS, MICR (Encoder, Decoder) etc. AdventNet, USA Founded in 1996, AdventNet has served a diverse range of enterprise IT, networking and telecom customers. Products: Network Security Scanner with Patch Management, Complete network monitoring software, Asset Management software, QoS monitoring tool for VoIP network, Windows active directory management, Web based customer support Software, Network change & configuration management, Windows desktop management software, Wireless LAN security & management solution, IT help desk & asset management software, Availability and performance monitoring tool, Web based bandwidth monitoring tool, Web based event log analysis tool, Web based firewall log analysis tool, Multi-vendor storage area network monitoring software, Automated patch management software ASPECT, USA Aspect Software is the world's largest company solely focused on the contact center industry. Products: Unified IP Products, ACD, Predictive Dialer IVR, CTI, Internet Contact, IP Strategy, Open Integration, Unified Command and Control. PerformanceEdge Suite - Workforce Management, Recording and Quality Management, Performance Management, Campaign Management, Coaching and elearning BMC Software, USA BMC Software, Inc., (NYSE: BMC) is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the Page 8 of 18
business. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management. Products: PATROL, Remedy, Magic, CONTROL-M, Marimba, MAINVIEW, AppSight/Identify BayTalkItec, INDIA BayTalkItec is a leading provider of digitized voice application products right from 1991. As one of the early entrants in the Computer Telephony arena, BayTalkItec has accumulated vast experience in deployment of various IVR applications to enterprises worldwide. Products: IVT Systems, Video Messaging, Unified Messaging System, Voice Logger, SMS Application, Smart Call, Smart Call ADT, Wireline SMS, Speech Recognition, Linux Smart CT Suite Blue Coat: Blue Coat Systems, Inc., founded in 1996, (NASDAQ: BCSI) is a publicly-held company based in Sunnyvale, California. Blue Coat secures Web communications and accelerates business applications across the distributed enterprise. Blue Coat s family of appliances and client-based solutions deployed in branch offices, Internet gateways, end points, and data centers provide intelligent points of policy-based control enabling IT organizations to optimize security and accelerate performance for all users and applications. Blue Coat has installed more than 30,000 appliances worldwide and is ranked #1 by IDC in the Secure Content and Application Delivery market. Products: Blue Coat SG Appliances, Blue Coat AV Appliances, Blue Coat RA Appliances, Blue Coat Web Filter, Blue Coat Reporter, Blue Coat Director, Blue Coat SG Client, Win Proxy, K9 Web Protection Cyberoam-Unified Threat Management Cyberoam is the leading provider of identity-based Unified Threat Management network security solutions for small, medium and large enterprises. The Cyberoam UTM appliance includes Stateful Inspection Firewall, VPN, Bandwidth Management, Multiple Link Load Balancing & Gateway Failover and Reporting module over a single platform. Cyberoam offers the subscription services of Gateway Anti-virus and Anti-spyware, Gateway Antispam, Intrusion Prevention System IPS and Web and Application Filter. Page 9 of 18
Cyberoam provides the most comprehensive, zero-hour protection that is cost-effective and easy-to-manage to enterprises with its highly integrated solutions like the Stateful Inspection firewall, Gateway Anti-virus and Anti-spyware, Gateway anti-spam, intrusion prevention system and Content filtering. Cyberoam firewall vpn appliance offers secure, encrypted tunnels for secure remote access to the mobile workforce to the central network in enterprises. Checkpoint Check Point Software Technologies Ltd. (www.checkpoint.com) is a leader in securing the Internet. The company is a market leader in the worldwide enterprise firewall, personal firewall, data security and VPN markets. Products: Network Security, Security Management, Data Security Diavox Voice Logger Solution EiqNetworks eiqnetworks, Inc., a global provider of next-generation Security Information Management (SIM) solutions, enables enterprise, government and MSSP customers to cost-effectively improve operations by gaining better visibility into the overall IT infrastructure Products: SecureVue, Enterprise Security Analyzer (ESA), Network Security Analyzer eservglobal, France As a global solutions provider, eservglobal helps carriers and services providers in more than 50 countries. We provide turnkey solutions and enable Multimedia and Network Services. eservglobal is a publicly listed company on the London Stock Exchange (symbol: ESG) and the Australia Stock Exchange (symbol: ESV). Products: E-Charging (ChargingMax, Top Up Suite), Messaging (M@ilis,MessageMax), Personalising Mobility Suite, Numbering Suite, PromoMax ) Page 10 of 18
GFI GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. Founded in 1992, GFI has offices in Malta, London, Raleigh, Hong Kong, Adelaide and Hamburg which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners throughout the world. GFI is also a Microsoft Gold Certified Partner. Products: GFI MailEssentials, GFI MailSecurity, GFI WebMonitor, GFI MailArchiver, GFI FAXmaker, GFI LANguard, GFI EventsManager, GFI EndPointSecurity, GFI Network Server Monitor, GFI PCI Suite Interactive Intelligence Entire range of Contact center solution McAfee, USA McAfee is the largest dedicated security company in the world. Products: Foundstone, IPS (Intrusion Prevention System), Anti-spam, Anti spy-ware, Antivirus, Data loss prevention (DLP), Encryption, Host intrusion prevention, Messaging and web security, Mobile security,network Access Control, Network intrusion prevention, Risk and compliance,system security management, Vulnerability management NICE NICE Systems is the leading provider of Insight from Interactions TM, offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. Products: NICE SmartCenter (NICE Perform, IEX TotalView Workforce management), NICE Contact Center Tool (ScreenSense, NiceUniverse Compact, Customer Feedback, NICE Analyzer),Targeted Training Tools (NICE Learning, Agent coaching), Tools for Recording Multimedia Insights (NiceUniverse, NiceLog, NiceLog High Density Logger,NiceLog VoIP, NiceCall Focus III, Mirra IV ) PGP Data encryptions Solution Page 11 of 18
PointSec A Checkpoint Company Products: Network Security, Security Management, Data Security. SAS, USA With 30 years of experience, SAS delivers proven solutions to access relevant, reliable, consistent information throughout your enterprise, giving you the ability to make the right decisions and achieve sustainable performance improvement Products: Data Integration & ETL, Business Intelligence, Analytics, Enterprise Intelligence Platform Sophos, UK Exclusive partner for Sophos products & services Products: Endpoint Security and Control, Email Security and Control, Web Security and Control, Sophos NAC Advanced, Page 12 of 18
Core Values Infinity Integrated Systems and Solution Limited has a strong set of core values, which guide the behavior and conduct of its employees. These core values are based on the following: TRUST To trust our colleagues and value their integrity RESPECT To respect the individual, regardless of his race, religion or gender and treat all employees equally, whether subordinates peers or superiors RESPONSIVENESS To be responsive to the needs of our customers and to treat customers with the utmost respect and courtesy INNOVATION To continuously improve our product and service offerings via innovation TRANSPARENCY To be transparent and sensitive in our dealings with all stakeholders ETHICS Maintain the highest levels of ethical behavior and in all matters, abide by the law Page 13 of 18
Some of Our Current Customers BRAC Bank Ltd. Basic Bank Ltd. The City Bank Ltd. Banglalink Teletalk Bangladesh Ltd ROBI Al Madar Telecom (Libya) Sheltech Ltd. RanksTel Grameen Phone Ltd. IDLC of Bangladesh Special Security Force (Government of Bangladesh) Golden Life Insurance Company Central Insurance Company (CIC) Bureau of Statistics Bangladesh Bangladesh Police ( Forensic Lab, Crime Detection Software ) Rural Electrification Board ( ERP ) BTCL ( On Going ) Bangladesh Navy ( Ship Design Software ) National University ( ERP) Petrobangla ( ERP ) Co Water ( ERP) Page 14 of 18
Product and Services Range: Infinity Integrated Systems and Solution currently is actively working on providing robust and reliable solutions to both Financial and non-financial companies in Bangladesh. Depending on the solutions requirements, timeframe and economy on customer s part, Infinity Integrated Systems and Solution either selects off-the-shelf, best-of-breed solutions using their experience and skills in customizing and implementing the solution, or develops a solution tailored to customer s specific requirements. The various solutions offered by Infinity Integrated Systems and Solution sector-wise are: Full Range of Banking automation products and solutions Contact Center Solution Business Service Management Solution Workforce Management System Voice Logger Solution Intel Dialogic Card based solution Value Added Services for Mobile Operator Interconnect Billing for Mobile Operator SMS Banking ATM MICR Network Management System Customer Relationship Management System Enterprise Patch Management System Fax Server Email Archiving Solution End to End Telecom Solution Billing Solution for Telecom Operators Content Security Solution for Mobile Operators Network Services Bandwidth Optimization and Management Solution Adobe products Network Services Page 15 of 18
Our Business Partners & Products: Page 16 of 18
Striving For Excellence Doing best at what we do is our prime target. And in doing so, we can confidently inform you as our existing or potential client that what-ever small or large, high-tech or cumbersome job you entrust it with, we shall provide you with the peace of mind to get it done within the stipulated time and at world-class and satisfactory standards of quality!! BASIC CORPORATE INFORMATION Name of Company: Infinity Integrated Systems and Solution Ltd Type of Business: IT & ITES Established Date: 2005 Contact Address: Chaklader House (8 th Floor),Road:113/A,Plot:22,Gulshan-2,Dhaka-1212 Key Contact Persons: Waleed Morshed CEO & Director Md.Humayun Kabir, PMP, CDCP COO Page 17 of 18
Waleed Morshed Being the son of a diplomat and having traveled globally, Waleed Morshed finished his studies in Business Administration & Economics in 1990 from the UK, and immediately joined ANZ Grindlays Bank Plc in Dhaka working both in Planning and Treasury. Subsequent to that he worked in the IT industry having focused mostly into solutions both hardware software networking communications and integration. However he developed a specialization in Enterprise Solutions working with big brands namely Acer, Digital Equipment Corporation, Hewlett Packard, Compaq, IBM, Sun Systems, and Dell. He eventually joined Brac Bank Ltd in 2004 after eleven years in the IT industry where he was instrumental in the automation of the Bank in totality. Following that he returned to the IT industry working mostly with GIS Governmental projects, Remittance related consultancy, Fiber Optic Automation in the Telecom Industry, Banking sector solutions and consultancy. He briefly represented 3i Infotech Ltd (sister concern of ICICI Bank) (a leading software house globally), as its Country Manager in Bangladesh. He was also instrumental in the automation of other banks namely BASIC Bank. He brings with him experience both in Financial Sector exposure as well as IT integrated solutions for both financial sector as well as other market segments. As of recently he has been CEO & Director of both Next Generation Graphics Ltd Group (2006-2013) and Infinity Integrated Systems and Solution Ltd(2013-2014). During his tenure with these companies he has been instrumental in both Financial Sector and Governmental Projects involving Survey based solutions as well as complementing IT and Software applications. Page 18 of 18