Solution Bill of Material

Cisco Smart Designs Solution Bill of Material With Cisco Products 2009 Cisco Systems, Inc.

Contents Contents...2 Introduction...3 Secure Network Foundation (SNF) 2.5...3 Network Topology...3 Solution Functionalities...4 Solution Options and BoM...4 Wireless Networking...7 Network Overview...7 Solution Functionalities...8 Bill of Material...9 Unified Communications...9 Solution Options...9 UC Solution 1 Smart Business Communications System...10 UC Solution 2 Cisco Unified Communications Manager Express...12 UC Solution 3: Cisco Unified Communications Manager Business Edition...14 Optional Employee Productivity Tools...15 Supporting Information...17 2009 Cisco Systems, Inc. Page 2 of 17

Introduction The Cisco Smart Designs provide network solution implementation best practices to help streamline the installation process and reduce deployment risk. Cisco Smart Designs are created to assist partners in serving small business customers with a broad range of Cisco products packaged in purpose-built solutions. The flexibility of the overall Cisco Smart Design architecture facilitates the deployment of solutions in a phased approach, thereby ensuring investment protection. This bill of material document covers the Cisco Secure Network Foundation (SNF) solution, and the Cisco Unified Communication and wireless LAN solutions that are built on SNF. These solutions improve business productivity by providing Internet access, communication among employees/business partners from anywhere anytime, and secure network access to business servers to encourage business process automation. Secure Network Foundation (SNF) 2.5 Instead of providing a monolithic and all-encompassing network, SNF 2.5 implements a network having the most commonly used secure network capabilities, with options to further enhance them with additional capabilities for advanced deployment. The SNF 2.5 solution is based on wired networks, and includes routing, switching, security, network address translation, network quality of service (QoS), and virtual private networks (VPNs) to support mobile workers. It can be expanded, as the need arises, to incorporate a wireless network, voice services, and video applications. This solution already includes the foundation technologies such as security and QoS necessary to support such enhancements. More information can be found at the following URL: http://www.cisco.com/go/partner/smartdesigns/snf Network Topology The network topologies for the solution includes a WAN router, an aggregation switch, and up to four access switches, as shown in Figure 1. If a single access switch is sufficient to connect all devices connected to the network, a separate aggregation switch may not be necessary. However, even in that case, an aggregation switch may be used to aggregate traffic from multiple access switches to simplify cabling efforts. Figure 1. Network Topologies Network Topology for Solution 1 and 2 Network Topology for Solution 3 Internet Internet WAN Router WAN Router Switch Shared devices (networked printers, NAS, business servers) Aggregation Switch (Optional) E-mail, web, and other server(s) accessible from Internet Shared devices (networked printers, NAS, business servers) Access Switches 213188 2009 Cisco Systems, Inc. Page 3 of 17

Solution Functionalities The following functionalities are supported by SNF 2.5: Internet access Fast Ethernet or xdsl WAN connectivity Other WAN connectivity options (T1/E1, ISN) require different routers with appropriate integrated WAN ports, or appropriate network interface modules. Locally hosted servers accessible from the Internet (available in the 100 Users solution) Infrastructure security (protection against network attacks) Firewall security LAN security (Port Security, BPDU Guard, Storm Guard) WAN QoS Advance LAN QoS (available in the 100 Users solution) Mobile worker connectivity via Easy VPN or SSL VPN Configuration and management (Cisco Configuration Professional and Cisco Network Assistant) Voice ready Wireless ready Video surveillance ready To further simplify the deployment, SNF 2.5 has three solution options designed for different sizes of small businesses: 25 users, 50 users, or 100 users. Solution Options and BoM Table 1. Solution Options Functional Specification SNF 2.5 25 Users SNF 2.5 50 Users SNF 2.5 100 Users Router components CISCO880/890 CISCO1800 CISCO2800 WAN connectivity supported by the solution xdsl; Fast Ethernet xdsl; Fast Ethernet xdsl, Fast Ethernet; Gigabit Ethernet Other possible WAN connectivity options Specific router models support 3G, ISDN, analog modem Specific router models support 3G, ISDN, T1, analog modem T1/E1, xdsl, ISDN, 3G, LAN components Cisco Catalyst 2960 (LAN Lite) Cisco Catalyst 2960 (LAN Lite) Aggregation switch: Cisco Catalyst 2960G (LAN Base) Access switch: Cisco Catalyst 2960 (LAN Base) LAN QoS Limited Limited Advanced QoS to support voice/video service during any ( (generally infrequent but possible ) LAN congestion Number of ports up to 25 up to 50 up to 100 DMZ-based security N N Y Wireless LAN ready Y Y Y Voice ready Y (no CME support) Y (no CME support) Y Router upgradeability via WAN/network modules No No (ISR 1800 can be upgraded with additional WAN modules) Yes. The Cisco ISR 2800 Series supports a variety of WAN modules, and can accept network modules to support a variety of services/service acceleration modules such as S, WAS, and SSL VPN. Investment protection Medium Medium High 2009 Cisco Systems, Inc. Page 4 of 17

SNF 2.5 25 Users The SNF 2.5 25-Users solution, based on the Cisco ISR 800 Series Router and the Cisco Catalyst 2960 LAN Lite Switches, provides up to 25 switch ports to connect end-user devices such as PCs, laptops, phones, and business servers accessible by employees. Table 2. Main Office (up to 25 users) Description Functionality Part Number Quantity Smartnet Cisco ISR 881 Security Bundle WAN router CISCO881-SEC-K9 1 CON-SNT-C881 Cisco Catalyst 2960 LAN Lite switch Switch WS-C2960-24-S 1 main office (up to 25 user) CON-SNT-296024S SSL VPN License To support remote user connection using SSL VPN FL-WEBVPN-10-K9 (for up to 10 users), or 1 per SSL VPN user. Not necessary if SSL VPN is not used Note: For recommended Cisco IOS Software versions, check the implementation guides. Hardware Options for Solution Enhancements Table 3. Hardware Options for Solution Enhancements Suggested Product Functionality Purpose Smartnet CISCO891-K9 WAN router, with integrated V.92 analog WAN backup interface Higher throughput CISCO892-K9 WAN router with integrated ISDN BRI S/T interface Higher throughput CISCO881W-GN-A-K9 WAN router, with integrated wireless access point, 802.11n FCC compliant For investment protection, if wireless is to be deployed in future. Suitable for USA. CON-SNT-881WGAK CISCO881W-GN-E-K9 WAN Router, with integrated wireless access point, 802.11n ETSI compliant For investment protection, if wireless is to be deployed in future. Suitable for ETSI compliant countries. CON-SNT-881WGAK CISCO881W-GN-P-K9 WAN router, with integrated wireless access point, 802.11n Japan compliant For investment protection, if wireless is to be deployed in future. Suitable for Japan. CON-SNT-881WGAK CISCO888-SEC-K9 WAN router, with integrated G.SHDSL WAN interface with ISDN backup If integrated G.SHDL WAN interface and ISDN back up WAN interface are needed. CISCO888GW-GN-A-K9 WAN router, with integrated G.SHDSL WAN interface, 3G back up, and FCC compliant 802.11n wireless access point If one/more of these functionalities are required. Suitable for USA. CISCO888GW-GN-E-K9 WAN router, with integrated G.SHDSL WAN interface, 3G back up, and ETSI compliant 802.11n wireless access point If one/more of these functionalities are required. Suitable for ETSI compliant countries. CISCO888W-GN-A-K9 WAN router, with integrated G.SHDSL, ISDN backup, and FCC Comp 802.11n wireless access point If one/more of these functionalities are required. Suitable for USA. CISCO888W-GN-E-K9 WAN router, with integrated G.SHDSL WAN interface, ISDN backup, and ETSI compliant 802.11n wireless access point. If one/more of these functionalities are required. Suitable for ETSI compliant countries. WS-C2960-24PC-S Switch with power over Ethernet support Investment protection. If telephony is planned in the future, PoE-enabled switches can be deployed from the beginning to avoid using separate power supplies for each telephone. CON-SNT-C24PCS 2009 Cisco Systems, Inc. Page 5 of 17

Note: Any Cisco Catalyst 2960 LAN Lite Series switch can be used to accommodate the required number of switch ports for a deployment (subject to the restriction of 25 maximum ports for the site). SNF 2.5 50 Users The SNF 2.5 50 Users solution, based on the Cisco ISR 891/892/1841 Series Router and the Catalyst 2960 LAN Lite Switches, provides up to 50 switch ports to connect end-user devices such as PCs, laptops, phones, and business servers accessible by employees. Table 4. Main Office (up to 50 Users) Description Functionality Part Number Quantity Smartnet Cisco ISR 1841 Security Bundle Cisco Catalyst 2960 LAN Lite switch WAN router CISCO1841-SEC/K9 1 CON-SNT-CISCO1841 Switch WS-C2960-48TT-S 1 CON-SNT-2964TTS SSL VPN License To support remote user connection using SSL VPN FL-WEBVPN-10-K9 (for up to10 users) 1 per SSL VPN user. Not necessary if SSL VPN is not used Note: For recommended Cisco IOS Software versions, check the implementation guides. Hardware Options for Solution Enhancements Table 5. Suggested Product Hardware Options for Solution Enhancements Functionality Purpose Smartnet CISCO1841- HSEC/K9 WAN router with hardware VPN acceleration, 10 SSL VPN licenses Higher SSL VPN throughput, and 10 SSL VPN licenses CON-SNT- CISCO1841 C1841-T1SEC- V2/K9 WAN router with T1 WAN interface If higher throughput and T1 interface are required CON-SNT- CISCO1841 HWIC-1ADSL ADSL interface for ISR 1841 If WAN ADSL interface is required (no need to have ADSL modem) WIC-1SHDSL-V3 HWIC-3G-GSM HWIC-3G-CDMA-V G.SHDSL interface for ISR 1841 3G GSM WAN interface for ISR 1841 3G CDMA WAN interface for ISR 1841 If WAN G.SHDSL interface is required (no need to have ADSL modem) If 3G WAN interface (GSM) is required If 3G WAN interface (CDMA) is required HWIC-AP-G-x 802.11 B/G access point HWIC Integrated 802.11 b/g Wireless Support HWIC-AP-AG-x 802.11 A/B/G access point HWIC Integrated 802.11 a/b/g dual radio Wireless Support WS-C2960-48PST- S Switch Investment protection. If telephony is planned in the future, PoE-enabled switches can be deployed from the beginning to avoid using separate power supplies for each telephone. CON-SNT- C48PSTS Note: Any Cisco Catalyst 2960 LAN Lite Series Switch can be used to accommodate the required number of switch ports for a deployment (subject to the restriction of 50 maximum ports for the site). SNF 2.5 100 Users The 100 Users solution, based on the Cisco ISR 2800 Series Router and the Cisco Catalyst 2960 LAN Base Switches, provides up to 100 switch ports to connect end-user devices such as PCs, laptops, phones, and business servers accessible by employees. It can optionally support users from the Internet accessing the e-mail and web servers of the organization that are attached to the local network. 2009 Cisco Systems, Inc. Page 6 of 17

Table 6. Main Office (up to 100 Users) Description Functionality Part Number Quantity Smartnet Cisco 2821 Security Bundle Cisco Catalyst 2960 24 port Cisco Catalyst 2960 24 port WAN router CISCO2821-SEC/K9 1 CON-SNT-2821 Aggregation switch WS-C2960G-24TC-L 1 Access switch WS-C2960-24TT-L Up to 4 CON-SNT-C29602TT SSL VPN License To support remote user connection using SSL VPN FL-WEBVPN-10-K9 (for 10 users), or FL-WEBVPN-25-K9 (for 25 users) 1 per SSL VPN user. Not necessary if SSL VPN is not used. Note: For recommended Cisco IOS Software versions check the implementation guides. If a single access switch is deployed, the aggregation switch is not needed. Hardware Options for Solution Enhancements Table 7. Hardware Options for Solution Enhancements Suggested Product Functionality Purpose Smartnet CISCO2851-SEC/K9 WAN router Higher throughput VWIC2-1MFT-T1/E1 WAN interface To support T1/E1 WAN interface HWIC-1FE= 1-port 10/100 routed port HWIC N/A USD 900.00 HWIC-1ADSL HWIC-1ADSLI AIM-VPN/SSL-2 AIM-S-K9 Cisco WAN router- additional Fast Ethernet port WAN router- ADSL WAN interface for telephone line WAN router- ADSL WAN interface for ISDN line WAN router hardware acceleration module for VPN, WAN router hardware acceleration module for S An additional Fast Ethernet port can be added if required If integrated ADSL WAN interface is required on the router (in this case the DSL modem for telephone line is not necessary) If integrated ADSL WAN (over ISDN) interface is required on the router (in this case the ISDN modem is not necessary) For higher VPN throughput Improves S throughput WS-C2960-24PC-L Access switch with PoE ports Investment protection. If telephony is planned in the future, then consider PoE enabled switches to avoid using separate power supplies for each telephone. CON-SNT- C29602PC Note: Any Cisco Catalyst 2960 LAN Base Series Switch can be used as an access switch to accommodate the required number of switch ports for a deployment (subject to the restriction of 100 maximum ports for the site). Wireless Networking The Cisco WLAN Solution seamlessly integrates with Cisco Secure Network Foundation 2.5. It is capable of supporting up to 250 users. Using this solution, Cisco partners and resellers can help small businesses take the full advantage of wireless technology by deploying a reliable and secure Cisco Unified Wireless Network. The design guides and implementation guides for the following solutions can be found at the following URL: http://www.cisco.com/go/partner/smartdesigns/wlan. Network Overview The Cisco SNF solution includes systematic design considerations that result in minimal network interruption and ensure maintaining QoS when incrementally adding solution components, such as the Wireless LAN Solution. 2009 Cisco Systems, Inc. Page 7 of 17

Depending on the business requirements and environmental characteristics, small businesses can choose one of two deployment models: standalone access point (AP)-based; or Wireless LAN Controller (WLC)-based. Figure 2 shows two topologies. On the left, the WLAN solution with standalone-aps integrated with a SNF network. The standalone deployment is for small business customers with up to 100 wireless client devices located in any site. The solution introduces intra-site wireless connectivity by simply adding wireless APs to the SNF architecture with the capability for future migration to the WLC-based solution (shown in the figure on the right) for additional functionality, such as roaming across subnets and guess access. Figure 2. WLAN Solution Topology WLAN Solution with Wireless APs Main Office Access Switch Access Point Main Office Access Switch Access Point V V Wired Phone Aggregation Layer Wireless Phone Wired Phone Aggregation Layer Wireless Phone DMZ WAN Router Local Services Teleworker Cisco 2106 WLAN Controller DMZ WAN Router Local Services Teleworker Internet Internet Branch Office WAN Router Wireless Phone LWAPP Tunnel Branch Office WAN Router Wireless Router Wireless Phone Wired Phone V Access Switch Access Point Wireless Phone 225125 Wired Phone V Access Switch Access Point Wireless Phone 225246 Solution Functionalities The following wireless LAN capabilities are supported in the standalone AP-based WLAN solution 2.0: Data and voice support Supports both data and telephony Small-network focus The most cost-effective design for the small business office that has less than 100 users within one site Dedicated wireless VLANs Wireless data and voice are assigned in a way that differentiates policies and services Roaming within the same subnet Supported via Layer-2 roaming QoS enhancements for telephony Network traffic can be selected, marked, and prioritized to provide preferential treatment to voice traffic. When your business evolves, a WLC-based deployment can be chosen for enhanced functionality. A WLC is a Cisco device that centrally manages lightweight APs and wireless LAN data traffic. Key enhancements include: Improved scalability Allows expansion to support more users within one location Inter-VLAN roaming Permits roaming among different subnets (Layer 3 roaming) Secure guest access Provides guests with limited access to the WLAN (for example, public Internet access) while keeping the network secure 2009 Cisco Systems, Inc. Page 8 of 17

Bill of Material Table 8 lists a sample bill of material (BoM) for each business location with a Cisco WLAN Solution standalone AP deployment. Table 8. Sample BoM for Wireless Components (Standalone AP Deployment) Device Quantity Model Cisco 1131 AP One or more in each location AIR-AP1131G-A-K9 IEEE 802.11 a/b/g access point Cisco Aironet 1140 AP One or more AIR-AP1141N-A-K9 IEEE 802.11g/n Single-Band AIR-AP1142N-A-K9 IEEE 802.11a/g/n Dual-Band AP; Cisco Aironet 1240AG One or more AIR-AP1242AG-x-K9 802.11g/n Standalone AP Cisco Unified Wireless Phone 7921G As needed CP-7921G-EC-CH1-K9 Table 9 shows a sample BoM for a WLC-based deployment. Variations in hardware selection depend on the requirements for a specific site/customer; see the related design guide for details. Table 9. Bill of Material for Wireless Components (Controller-based Wireless Deployment ) Device Quantity Model Cisco 2106/2112/2125 Wireless LAN Controllers One AIR-WLC2106-K9 AIR-WLC2112-K9 AIR-WLC2125-K9 Cisco Aironet 1130AG One or more AIR-LAP1131AG-A-K9 IEEE 802.11 a/b/g access point Cisco Aironet 1140 One or more AIR-LAP1141N-A-K9 IEEE 802.11g/n Single-Band AP AIR-LAP1142N-A-K9 IEEE 802.11a/g/n dual-band AP Cisco Aironet 1240 a/b/g (outdoor) One or more AIR-LAP1242AG-N-K9 IEEE 802.11a/g non-modular Cisco IOS Access Point Cisco Unified Wireless Phone 7921G One or more CP-7921G-EC-CH1-K9 Unified Communications The section provides the BoM for Cisco Unified Communications. It provides three types of configurations for customers, depending on their needs and requirements. Each of these configurations has options to further customize these solutions to meet customer needs and requirements. The design guides and implementation guides for the following solutions can be found at the following websites: http://www.cisco.com/go/partner/smartdesigns/sbcs http://www.cisco.com/go/partner/smartdesigns/uc Solution Options This section discusses the high-level business requirements for Cisco Unified Communications solutions and provides guidance to help partners select optimal solutions. Factors affecting the selection of design include total number of voice users, number and types of business locations, and the level of control required at branch office locations. The most common scenarios for small business Unified Communication requirements include the following: 2009 Cisco Systems, Inc. Page 9 of 17

Smart Business Communications System (SBCS) Small businesses with up to 104 voice users; features up to five major business sites, and 6-10 remote office and mobile workers per site. The Cisco SBCS, a purpose-built solution, addresses the Unified Communication requirements of such small business customers. Cisco Unified Communications Manager Express Small businesses with up to 250 voice users; features up 20 business sites, multiple remote offices, and mobile workers per site. All business sites operate independently and require a local PBX and a voicemail system on premise. Cisco Unified Communications Manager Business Edition Small businesses with up to 500 voice users; features one main business site, up to 20 smaller sites, multiple remote offices and mobile workers per site. Business requires using the centralized PBX and voicemail system located at the main site. Table 10 provides a guideline to help select the right type of Unified Communications solution. Table 10. Solution Options Functional Specification Solution Option 1 Solution Option 2 Solution Option 3 Product Cisco Smart Business Communications System Cisco Unified Communications Manager Express Cisco Unified Communications manager Business Edition Call control Distributed Distributed Centralized phone support Up to 104 phones Up to 250 phones Up to 500 phones Platform Appliance Router Server Survivability No No Yes Integrated voicemail Yes No Yes Integrated switch ports Yes No No Remote site support Yes (10 sites) Yes (20 sites) Yes (20 sites) Mobile worker support Yes Yes Yes Reason/benefits Purpose-built solution for this scenario. Integrated security, wireless, licenses included in package, completely GUI-based configuration for easy installation. Proven and stable secure network foundation by. No single point of failure. Each branch has its own local PBX and voice mail system. Flexible for conversion to a Centralized Unified Communications solution using the existing Cisco ISR router. Proven and stable secure network foundation by. Centralized management of dialing plan and voicemail, thus each branch uses PBX and voicemail system located in main office. SRST provides fail-over mechanism for branch phones, and voice connectivity is via PSTN during SRST. Options/upgrades See the Optional Employee Productivity Tools section. See the Optional Employee Productivity Tools section. See the Optional Employee Productivity Tools section. UC Solution 1 Smart Business Communications System The SBCS solutions are based on a purpose-built Cisco Unified Communications 500 Series and other supporting devices for data and voice wired and wireless networking, as shown in Figure 4. 2009 Cisco Systems, Inc. Page 10 of 17

Figure 3. Typical SBCS 2.0 Topology for 8 32 Users Small business - main office AP-541N V ESW-500 PC/ connected to phone Web server in DMZ Wireless desktop phone SPA-525G Cisco Config Assistant (CCA) Version 2.2 Fax Cable/DSL modem UC-500 Analog Phone Internet PSTN Home office Cable/DSL modem SR520W-FE Mobile worker Employee s home or any public place Note: Maximum 10 remote connections (both offices and workers combined) 213122 The BoM provided in Table 11 is for a configuration supporting up to eight phone users. Table 11. Bill of Materials for a System with up to Eight Phone Users Product Requirements Cisco Part Number Cisco UC540 FXO, integrated wireless BRI, integrated wireless UC540W-FXO-K9 UC540W-BRI-K9 AP521 (1-3) Extend wireless coverage for a sparsely populated office AIR-AP521G-x-K9 1 1 The x indicates the regulatory domain (A' FCC, E ' ETSI, P ' Japan2). Note: Recommendations for software and firmware are found in the implementation guide. For other configurations, use Table 12 to create the BoM. The Cisco UC540 has an integrated eight port switch; any configuration over phone users requires additional switches. The UC560 does not have an integrated switch and requires a Cisco ESW Switch for users and devices. 2009 Cisco Systems, Inc. Page 11 of 17

Table 12. Phone Users Cisco UC 500 Series Product Requirements Cisco Part Number Quantity 8 Cisco UC540 FXO, integrated wireless UC540W-FXO-K9 1 BRI, integrated wireless UC540W-BRI-K9 1 9 32 FXO analog trunks L-UC-PRO-8U= Depends on the number of phones BRI trunks L-UC-PRO-8U= Depends on the number of phones 16 Cisco UC560 T1/E1 and FXO trunks UC560-T1E1-K9 1 FXO analog trunks UC560-FXO-K9 1 BRI trunks UC560-BRI-K9 1 17 104 T1/E1 and FXO trunks UC560-T1E1-K9 Depends on the number of phones FXO analog trunks UC560-FXO-K9 Depends on the number of phones BRI trunks UC560-BRI-K9 Depends on the number of phones 9 104 Cisco Small Business Pro ESW 500 Series Centralized WLAN, future scalability, roaming AP521 Extend wireless coverage Wireless LAN Controller 1 The x indicates the regulatory domain (A' FCC, E ' ETSI, P ' Japan2). AIR-WLC526-K9 AIR-LAP521G-x-K9 1 Depends on the amount of LAP521 s Depends on office size UC Solution 2 Cisco Unified Communications Manager Express Cisco Unified Communications Manager Express is a distributed call processing solution that is embedded in specific versions of the Internet Operating System (IOS) on the Cisco Integrated Services Router (ISR), as shown in Figure 5. Figure 4. Cisco Unified Communications Manager Express-based UC Deployment over SNF2.0 TeleWorker Mobile Worker Main Office Cisco Unified CME WAN (Internet) PSTN Cisco Unified CME Cisco Unified CME Branch Office Branch Office 224497 2009 Cisco Systems, Inc. Page 12 of 17

This section provides the BoM for a 25-user phone system. This is in addition to the BoMs required for the Cisco Smart Design used for the network foundation for Unified Communications. Note: The Cisco ISR used in the BoMs of should be replaced by the Unified Communications-Security bundle shown in the BoMs listed in Table 13, Table 14, and Table 15. Table 13. Bill of Materials for the Office Location with Maximum 25 Voice-Users Description Part Number Quantity Cisco 2801 ISR with UC-Security bundle (2801 with PVDM2-32, AIM-CUE, 10 CME/CUE/phone licenses, 128F/256D ) C2801-10UC-VSEC/K9 1 Additional voice users licenses FL-CCME-UC-5 As per customer needs Voice interface cards for four PSTN calls VIC2-2BRI-NT/TE, or VIC2-4FXO 1 Table 14. Bill of Materials (2) Phones Product Requirements Cisco Part Number Quantity 25 Cisco 2801 ISR with UC- Security bundle 35 Cisco 2811 ISR with UC- Security bundle 50 Cisco 2821 ISR with UC- Security bundle 100 Cisco 2851 ISR with UC- Security bundle 175 Cisco 3825 ISR with UC- Security bundle 250 Cisco 3845 ISR with UC- Security bundle Cisco 2801 with: PVDM2-32 AIM-CUE 10 CME/CUE/Phone licenses 128F/256D Cisco 2811 with: PVDM2-32 AIM-CUE 15 CME/CUE/Phone licenses 128F/256D Cisco 2821 with: PVDM2-32 AIM-CUE 25 CME/CUE/Phone licenses 128F/256D Cisco 2851 with: PVDM2-48 NME-CUE 35 CME/CUE/Phone licenses 128F/256D Cisco 3825 with: PVDM2-64 NME-CUE 35 CME/CUE/Phone licenses 128F/512D Cisco 3845 with: PVDM2-64 NME-CUE 35 CME/CUE/Phone licenses 128F/512D C2801-10UC-VSEC/K9 1 C2811-15UC-VSEC/K9 1 C2821-25UC-VSEC/K9 1 C2851-35UC-VSEC/K9 1 C3825-35UC-VSEC/K9 1 C3845-35UC-VSEC/K9 1 2009 Cisco Systems, Inc. Page 13 of 17

Table 15. Bill of Materials (3) Description Part Number Quantity Additional voice users licenses (available in bundle of 5, 25 or 50 users licenses) Voice interface cards for 8 to 16 PSTN calls (8 analog or 8 BRI or 24 T1 PRI channels) FL-CCME-UC-5, FL-CCME-UC-25, FL-CCME-UC-50 VIC2-2BRI-NT/TE (2 units), or VIC2-4FXO (2 units), or VWIC2-1MFT-T1/E1 As per customer needs As per customer needs 1-port multiflex voice WAN T1/E1 cards VWIC2-1MFT-T1/E1 Supporting up to 100 phone users (depending on customer needs) 2-port multiflex voice WAN T1/E1 cards VWIC2-2MFT-T1/E1 Supporting up to 175 phone users (depending on customer needs) 1-port and 2-port multiflex voice WAN T1/E1 cards VWIC2-2MFT-T1/E1 and VWIC2-1MFT- T1/E1 Supporting up to 250 phone users (depending on customer needs) UC Solution 3: Cisco Unified Communications Manager Business Edition The centralized unified communications solutions are based on Cisco Unified Communication Manager Business Edition. To support SRST it also requires Cisco ISR with SRST bundles. This section provides the Bill of Materials (BoM) used to build the Centralized Unified Communications System. These are in addition to the BoMs required for Smart Design used for the network foundation. Figure 5. CUCMBE-based UC Deployment over SNF2.0 CUCMBE (Cisco Unified Communications Manager and Voice Mail in one Server) TeleWorker Mobile Worker Main Office Cisco Unified SRST WAN (Internet) PSTN Cisco Unified SRST Cisco Unified SRST Branch Office Branch Office 224498 Note: The Cisco ISR used in the BoMs of should be replaced by the Secure Voice bundle of ISR shown in the BoMs listed below. 2009 Cisco Systems, Inc. Page 14 of 17

Table 16. Bill of Materials for Main Office only (to be added in one of the next BoMs) Description Part Number Quantity Cisco MCS 7828-I3/H3 Unified Communications Manager Business Edition Appliance, 50 Seats (Pre-installed CUCM and CUX software version 7.x) MCS7828I4-K9/BE7 1 Additional users licenses (available in bundle of 10 and 50 users) CUCM-BE-10USR, CUCM-BE-50USR As per customer needs Table 17. Bill of Materials (2) Remote Office Size Description Part Number Quantity Up to 25 Cisco 2801 ISR with Secure Voice bundle (2801 with PVDM2-8, 25 SRST user licenses, 128F/256D ) CISCO2801-SRST/K9 1 Voice Interface cards for 4 PSTN calls VIC2-2BRI-NT/TE, or VIC2-4FXO 1 Up to 35 Cisco 2811 ISR with Secure Voice bundle (2811 with PVDM2-16, 35 SRST user licenses, 128F/256D ) CISCO2811-SRST/K9 1 Voice interface cards for 8 PSTN calls VIC2-2BRI-NT/TE, or VIC2-4FXO 2 Up to 50 Cisco 2821 ISR with Secure Voice bundle (2821 with PVDM2-32, 50 SRST user licenses, 128F/256D ) CISCO2821-SRST/K9 1 Voice interface cards for 8 to 16 PSTN calls (8 Analog or 8 BRI or 24 T1 PRI channels) VIC2-2BRI-NT/TE (2 units), or VIC2-4FXO (2 units), or VWIC2-1MFT-T1/E1 As per customer needs Up to 100 Up to 175 Up to 250 Cisco 2851 ISR with Secure Voice bundle (2851 with PVDM2-48, 100 SRST user licenses, 128F/256D ) 1-port Multiflex Voice WAN T1/E1 card (maximum 24 voice calls over T1-PRI, 30 over E1- PRI) Cisco 3825 ISR with Secure Voice bundle (3825 with PVDM2-64, 175 SRST user licenses, 128F/512D ) 2-port Multiflex Voice WAN T1/E1 card (maximum 48 calls over T1-PRI or 60 over E1-PRI) Cisco 3845 ISR with UC-Security bundle (3845 with PVDM2-64, 250 SRST user licenses, 128F/512D ) CISCO2851-SRST/K9 1 VWIC2-1MFT-T1/E1 1 CISCO3825-SRST/K9 1 VWIC2-2MFT-T1/E1 1 CISCO3845-SRST/K9 1 1-port and 2-port Multiflex Voice WAN T1/E1 cards (maximum 72 calls over T1-PRI or 90 over E1-PRI) VWIC2-2MFT-T1/E1 and VWIC2-1MFT- T1/E1 1 each Optional Employee Productivity Tools This section contains three sections. The first section includes software that can be used with any of the Cisco Unified Communications solutions provided above. The second and third sections are specific to the various types of Cisco Unified Communications systems that are mentioned within their perspective titles. Proposed Options for Cisco Unified Communications These options provide employees with new productivity tools. All the tools are not necessary; it is possible to add any of these tools as the requirements arise: Conferencing and collaboration Employees have the ability to attend conferences and collaborate with other employees and customers. Take advantage of video for phone calls and collaboration Video can be used for face-to-face phone calls or integrated into the conferencing for video conferences. Work from remote locations It would be possible to virtually work from any Wi-Fi location using Cisco VPN client software. 2009 Cisco Systems, Inc. Page 15 of 17

Integrated Customer Relationship Management applications It is possible to pop customer information to the screen as the employee answers the phone. This takes customer satisfaction to the next level as employees now have their information as the call comes in. There are standard integrations for: Microsoft Dynamics CRM Server Salesforce.com Table 18. Optional Tools Description Part Number Quantity Voice, video and data collaboration with WebEx Contact a Re-Seller 1 per user as needed Video client software CUVA-SW-2.X / CUVA-SW-LIC 1 per user as needed Video camera CUVA-V2= 1 per user as needed Cisco VPN client software http://tools.cisco.com/support/downloads/go/redirect.x?mdfid=278875403 1 per user as needed Customer Relationship Management Integration http://tools.cisco.com/support/downloads/go/redirect.x?mdfid=280247078 1 Proposed Options for SBCS and Decentralized Unified Communications Only These options are available only for the SBCS and Decentralized UC solutions using CUCME. They provide employees with new productivity options such as: Quick Dial directly from Microsoft Applications such as Microsoft Internet Explorer, Microsoft Word, and Microsoft Excel. Single Number Reach across multiple sites. It allows employees to take their calls from other devices such as their mobile phone, as if they are in the office. Presence across multiple sites. Employees are able to see whether someone is available, even if they are at a remote office. Employees are also able to see other ways to contact others, such as instant messaging. Table 19. Proposed Options (1) Description Part Number Quantity Cisco Unified CallConnector for Microsoft Windows Personal License SW-UCC-CLIENT-1 1 per user as needed Cisco Unified CallConnector for Microsoft Windows Server License SW-UCC-SERVER 1 Cisco Unified CallConnector for Microsoft Windows Mobility License SW-UCC-MOBILITY 1 Proposed Options for Centralized Unified Communications Only These options are available only for the Centralized UC solution using CUCMBE. They provide employees with new productivity options such as: Cisco Unified Presence throughout the voice network Employees are able to see whether someone is available and also other ways to contact others, such as instant messaging. A desktop software client for voice applications Cisco Unified Personal Communicator. Employees now have a single application that can merge multiple voice applications together, such as: Cisco Unity Cisco Unity Connection Cisco Unified Video Advantage Instant Messaging 2009 Cisco Systems, Inc. Page 16 of 17

Cisco Unified MeetingPlace Presence Table 20. Proposed Options (2) Description Part Number Quantity Cisco Unified Presence SW-CUP7.0-K9 1 per server Cisco Unified Presence User License This license is for the Unified Communications Manager Business Edition, if the Unified Personal Communicator is already registered these are not needed. CUP-SERVER-LIC 1 per Client software Cisco Unified Personal Communicator User License 7.x UPC7-CLIENT-LIC 1 per user as needed MCS7816 Server, support for up to 500 users MCS-7816-I4-C1 1 Cisco Unified Personal Communicator 7.x UPC7-K9-PC 1 per user Cisco Unified Personal Communicator User License 7.x UPC7-CLIENT-LIC 1 per user Cisco Unified Personal Communicator 10 User License 7.x UPC7-K9-10= 1 for every 10 users Cisco Unified Personal Communicator 100 User License 7.x UPC7-K9-100= 1 for every 100 users Supporting Information Intended for business and technical decision makers (BDMs/TDMs) within a partner's organization, these overview resources provide a comprehensive outline of the Smart Designs scope and applicability. As a result, partners can use these resources to build a successful business using Cisco-developed solutions for their client base. More information can be found at: http://www.cisco.com/go/partner/smartdesigns. Smart Designs are documented through the following: Solution Profile/Solution Overview Customer-oriented solution summary Solution Bill of Material Partner-oriented solution options and hardware choices Overview Presentation Presentation slides outlining the solution Design Guides Detailed description and guidance for a specific solution Implementation Guides Includes step-by-step implementation guidance for a specific solution Application Notes Addressing specific areas of practice, design, deployment, and maintenance as needed We encourage you to take advantage of these design guidance resources and best practice recommendations to help commercial customers evolve their businesses with safe and strategic choices of infrastructure investments. 2009 Cisco Systems, Inc. Page 17 of 17