karisma the ultimate medical imaging information system
Kestral is a premier provider of technology software solutions for the Radiology and Pathology market
Introducing Karisma Karisma is a comprehensive, easy to use Medical Imaging Information System, encompassing functionality for all modalities. It has a familiar web-browser look and feel that provides a quick and intuitive way to navigate the program. The data is stored in a Microsoft SQL database, providing quick reliable access to the information. Karisma is packed with features including integrated voice recognition, digital dictation, documentation scanning, desktop-level PACS integration and much more! The Karisma home page provides access to all functionality areas in a clear and concise format Karisma is backed by Kestral s 24/7/365 support network. Based out of 3 offices in major Australian cities, Karisma clients have complete peace of mind that their system is supported by local experts. What our clients say: We enjoy a close relationship with the people who introduced us to Karisma, it s good to know that the developers are on hand when needed and that support is local and not going through a call centre overseas - Stavros Dodos, Practice Manager, Goulburn Valley Imaging Group Kestral is flexible and will tailor their solution to our needs making that solution fit our workflow and our organisation - Sergio Delvecchio, Business Manager, Melbourne Specialist Imaging We were looking for price, compatibility with our PACS and a company that we could trust Paul O Keefe, Business Manager, Pennant Hills Diagnostic Centre
Scheduling made easy Scheduling an examination within Karisma is fast, user friendly and intuitive, ensuring patients do not experience unnecessary waiting periods and receive a smooth transition through your organisation. Karisma supports single, double and multiple exam bookings, with predetermined criteria ensuring accurate, conflict-free scheduling. Karisma supports all levels of scheduling from a single site, to a centralised booking system for a multi site practice. Physical resources, such as scanning equipment and rooms, can be assigned to patient procedures providing for maximum utilisation of all types of resources. Rostering of medical personnel such as radiologists, medical imaging technologists and nurses can be managed to provide necessary staffing levels. The assistance of preparation notes whilst scheduling the examination, allows for specialised exam preparations to be discussed immediately or distributed to the patient via other modes such as print, facsimile or e-mail. The Karisma scheduling module is intuitive and displays bookings in a user friendly diary format Giving you the complete picture Electronic bookings allow you to improve efficiency and reduce costs by centralising your bookings staff. Scan request forms into Karisma as one of the many ways to promote best work flow throughout your practice.
Integration with Medicare Australia s Online Claiming Karisma s integration with Medicare Australia s Online claiming allows your practice to benefit from faster payment times from Medicare Australia and the Department of Veteran Affairs (DVA). You will save time, receive fewer rejections and increase customer satisfaction no more queuing at Medicare offices or waiting for Medclaims!receive fewer rejections and increase customer satisfaction no more queuing at Medicare offices or waiting for Medclaims! Karisma provides easy to follow instructional screens prompting you through the Medicare Online claiming process Giving you the complete picture The latest integration with Medicare Online offers convenience to your patients and access to your bulk billed dollars faster than ever before.
Integrating accounting and expert knowledge in the rebate authorities Inbuilt accounting functionality is integral to the appropriate billing of your patients. Unlike other RIS products, accounting within Karisma is not an add-on module. It has been locally developed with the complexities of the Australian and New Zealand public health authorities in mind. Karisma eases the invoicing process with its advanced accounting module which turns your clinical services into item numbers with a single click, ensuring you no longer have to learn complicated rebate schedules. Karisma features accounting reports, such as aged debtors and outstanding debtors, to streamline the debt recovery process for your practice. Multiple pricing schedules are supported ensuring accurate billing to your patients. Karisma provides a comprehensive account management screen including request, invoice, payment and outstanding balance details What our clients say: The Karisma billing module was easily one of the best around and because Kestral is an Australian company it understands the complexity of Medicare which is crucial to ensure we get paid for the service we provide. Stavros Dodos, Practice Manager, Goulburn Valley Imaging Group Giving you the complete picture Karisma has been developed from the ground up to be a fully integrated solution. We do not use third party modules or any other shortcuts that ultimately degrades your experience.
Managing service requests Karisma enables you to monitor and manage patient flow to improve patient service and increase productivity. Using the Patient Services page within Karisma, Medical Imaging Technologists (MITs) are able to access film bag, order and scheduling information pertaining to the examination effortlessly. Examination comments can be added to assist clinicians with diagnosis. The page is designed to be a one stop shop for MITs to have timely and convenient access to all information relating to the examination, requests, reports and the patient. Statistical information such as the consumables used, radiation dose details and examination start and end times are recorded within Karisma. The Patient Services screen within Karisma provides a one-stop shop for MITs and enables multiple services to be posted at once Giving you the complete picture We have been careful not to impose unnecessary work on your MITs. They sign off their examinations from a simple yet powerful screen.
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Optimising workflow for the business s most expensive resource Karisma features full integration with voice recognition software giving radiologists the ability to drive the application by voice (in addition to creating the report). This increases report efficiency and accuracy by keeping their eyes firmly affixed to the images and not back and forth from the PACS to the RIS. Radiologists have a wide range of reporting options from voice recognition, inbuilt digital dictation to canned or templated reports, further enhancing reporting efficiency and standardisation. Karisma s PACS integration allows automatic linking of examinations in reporting work lists to the PACS images prepared by MITs. Karisma allows for rapid authorisation and release of reports in a supervised or double-reporting environment with the use of specialised review work lists. All radiologist work lists can load previously typed reports with the corresponding PACS images. A hand-crafted Radiologist work flow screen means you have full patient history and scanned request forms at your fingertips. Giving you the complete picture Dictation and transcription are tightly integrated to maximise the productivity and turnaround of your reporting team. Providing control over data entry and faster report turnaround, template and structured reports improve efficiency and streamline your practices workflow. Managed printing, faxing and email cuts down administration time for your practice and will ensure your patients and referrers receive what they need, in a timely manner, by their preferred mode of delivery 11
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Management reports monitor business efficiencies Karisma s inbuilt management reports provide an essential management tool for your business. Reports can be used to analyse trends and workflow within your organisation, creating an effective tool to monitor and increase productivity and revenue. Karisma s management reports provide access to real time information in a simple, yet powerful format. Information such as the number of patients, requests or visits, services performed and invoicing can be reported. Drilling down on the key information produces a variety of further report breakdowns and graphs of the information by age, gender, radiographer, radiologist, financial site and more! The reports module provides a statistical overview of the practice suitable for managers and other stakeholders. The Karisma management reports can show graphical representations on patient demographics, services performed by departments and an overview of service and accounting details 13
Karisma is locally developed and supported. We are at work when you are Karisma is backed by Kestral Computing s comprehensive support team. Providing support 24 hours a day, 7 days a week for 365 days a year, Kestral clients are assured that assistance is always available. Kestral has a proven reputation for providing excellent customer service. Karisma clients are empowered throughout the installation process with the expertise required to maintain their own system. Technical advancements we ve done the hard work so you don t have to As well as catering for today s requirements, radiology practices need to ensure that the investment in RIS carries them for years to come. Systems need to be robust enough to cope with a heavy user load, flexible enough to work on small bandwidth networks and customisable enough to cater for site specific requirements. Karisma is built on a 3-tier architecture, providing a total scalable solution for these requirements, using industry standard and robust platforms such as Microsoft SQL server 2005. What our clients say: Radiology is brutally competitive, we needed a RIS sophisticated enough to handle where we are and where we saw ourselves going. Paul O Keefe, Business Manager, Pennant Hills Diagnostic Centre Kestral giving you the complete picture Kestral has proudly provided service to the radiology industry for nearly two decades. With a local workforce of more than 40 staff, we are continually working to meet new challenges in radiology and are dedicated to providing the number one solution to the Australasian radiology market. Our commitment to Australasian healthcare extends to our support and active participation in the development of open standards such as HL7 for the Australian and international marketplace, via participation and leadership in a number of national and international forums. For more information on Karisma contact us or visit our website. Giving you the complete picture Karisma can be accessible to you anywhere in the world through the Internet. Out of hours and emergency reporting has never been this convenient. Karisma has proven integration with the industry s leading PACS products. With Karisma you can relax and choose the best RIS/PACS experience for your team. Kestral has world-class HL7 specialists to ensure your product-to-product integration is seamless. 14
For more information on Karisma contact us or visit our website. Kestral Computing P: + 61 3 9450 2222 F: + 61 3 9450 2299 www.kestral.com.au