Description Course Summary Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution. Lab exercises included in the course help learners to perform postinstallation tasks, configure Cisco Unified, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS. Objectives By the end of this course, students will be able to: Describe the role of Cisco Unified Communication in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services Describe the functions and purpose of a dial plan and explain how to implement on-cluster calling. Describe how to configure MGCP, H.323 and SIP gateways. The module also describes how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URIs. Describe the types of media resources that Cisco Unfied supports, how to configure Cisco Unified server software-based media resources, and how to implement Cisco hardware-based media resources Describe how to implement audio and video conferencing devices that can be used with Cisco Unified, built-in Cisco Unified software audio bridge, Cisco IOS-based audio and video conferencing bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco Telepresence MCU, and Cisco TelePresence MCU, and Cisco TelePresence Conductor. Topics Cisco Unified Introduction Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling Implementation of Single-Site Off-Cluster Calling Media Resources Audio and Video Conferencing Quality of Service Audience The primary target audiences for the course are: Network administrators and network engineers CCNP Collaboration candidates The secondary audiences are: Systems engineers
Course Summary (cont d) Prerequisites The knowledge and skills that a learner must have before attending this course are as follows: Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP Basics of digital interfaces, PSTN, and VoIP Fundamental knowledge of converged voice and data networks Duration Five days
Course Outline I. Cisco Unified Introduction A. Lesson 1: of the Cisco Collaboration Solution 1. Cisco Unified Communications Functions Architecture Models 4. Cisco Unified Communications Redundancy B. Lesson 2: Performing Initial Cisco Unified Configuration 1. Cisco Unified Communications Servers Services Groups 4. Cisco Unified Communications Configuration Elements: Enterprise Parameters 5. Cisco Unified Communications Configuration Elements: Service Parameters 6. Cisco Unified Communications Configuration Elements: Device Settings 7. Hardware Lab 1: Configuring Cisco Unified Initial Settings 8. Explore the Lab Environment 9. Verify Default Configuration and Perform Initial Configuration C. Lesson 3: Deploying Endpoints and Users 1. Comparison of Endpoints Supported by Cisco Unified Communications 2. Endpoint Configuration Elements User Accounts 4. Types of LDAP Integration: Synchronization 5. Types of LDAP Integration: Authentication 6. LDAP Integration Features: Attribute Mapping 7. LDAP Integration Feature: Filters 8. Hardware Lab 2: Deploying Endpoints and Users 9. Configure IP Phones 10. Configure LDAP Integration and Local Users D. Lesson 4: Deploying IP Phone Services 1. of Cisco IP Phone Services 2. Cisco IP Phone Services: Deployment Options II. Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling A. Lesson 1: Describing Dial Plan Components 1. Dial Plan 2. Dial Plan Components and Their Functions 3. Comparison of Dial Plan Configuration Elements B. Lesson 2: Implementing Endpoint Addressing and Call Routing 1. Endpoint Addressing Call Routing Call- Routing Logic 4. Addressing Methods and Digit Analysis 5. Variable-Length Pattern 6. Hardware Lab 3: Implementing Endpoint Addressing and Call Routing 7. Identify the Differences of a Directory Number and a Line Appearance 8. Configure DN-Based Directory URIs and User-Based Directory URIs 9. Configure Overlapping Directory Numbers and Urgent Priority C. Lesson 3: Implementing Calling Privileges 1. Calling Privileges 2. Calling-Privileges Configuration Elements 3. Partitions and CSSs 4. Partition and CSS Considerations 5. Partition and CSS Configuration 6. Hardware Lab 4: Implementing Calling Privileges 7. Configure Partitions and CSS for Accessing Directory Numbers 8. Configure Calling Privileges for Accessing Directory URIs
Course Outline (cont d) D. Lesson 4: Implementing Call Coverage in Cisco Unified 1. Call Coverage 2. Call Hunting 3. Call Hunting Scenarios 4. Call Queuing 5. Call Hunting and Call Queuing Configuration 6. Hardware Lab 5: Implementing Call Coverage 7. Implement Call Hunting in Cisco Unified III. Implementation of Single-Site Off-Cluster Calling A. Lesson 1: Analyzing Single-Site Off- Cluster Calling Requirements 1. PSTN Access Methods 2. TDM Gateway vs. Cisco UBE 3. TDM Gateway Comparison 4. Audio and Video Codec Selection 5. PSTN Numbering Plans B. Lesson 2: Implementing PSTN Access Using MGCP Gateways 1. MGCP Gateway Implementation 2. MGCP Gateway Support in Cisco Unified 3. MGCP Gateway Implementation Considerations 4. Implement an MGCP Gateway in Cisco Unified 5. Integrate Cisco IOS MGCP Gateways with Cisco Unified Communications 6. Configure Cisco IOS MGCP Gateway Fractional PRIs 7. Path Selection in Cisco Unified 8. Route Groups in Cisco Unified 9. Route Lists in Cisco Unified 10. Digit Manipulation Requirements with Multiple Paths 11. Digit Manipulation Configuration Elements in Cisco Unified 12. PSTN Access Digit Manipulation Example 13. Hardware Lab 6: Implementing PSTN Calling Using MGCP Gateways 14. Integrate a Cisco IOS MGCP Gateway with Cisco Unified Communications 15. Implement Inbound and Outbound PSTN Calling C. Lesson 3: Describing Cisco IOS H.323 and SIP Gateways 1. H.323 and SIP Gateway 2. Dial Peer 3. Inbound Dial Peer Selection 4. Discovery 1: Exploring Cisco IOS Gateway Functions 5. Outbound Dial Peer Selection 6. Discovery 2: Exploring Cisco IOS Gateway Functions 7. Digit Manipulation Features 8. Codec Configuration 9. COR Configuration D. Lesson 4: Implementing PSTN Access Using H.323 Gateways 1. H.323 PSTN Gateway Configuration in Cisco Unified Communications Deployments 2. Dial Plan Design and Documentation 3. Hardware Lab 7: Implementing PSTN Calling Using H.323 Gateways 4. Implement Inbound and Outbound PSTN Calling Using H.323 Gateways E. Lesson 5: Describing the Cisco Unified Border Element 1. Cisco Unified Border Element 2. Protocol Interworking on the Cisco Unified Border Element 3. Media Flows on the Cisco Unified Border Element 4. Codec Negotiation on the Cisco Unified Bor
Course Outline (cont d) F. Lesson 6: Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk 1. PSTN SIP Access 2. Configuration Requirements in Cisco Unified 3. Configuration Requirements for the Cisco Unified Border Element 4. Hardware Lab 8: Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element 5. Configure a SIP Trunk to a Simulated PSTN Through Cisco Unified Border Element G. Lesson 7: Using Cisco Unified Border Element for URI Dialing 1. Cisco Unified Border Element URI Dialing URI Dialing Configuration Requirements 3. Cisco Unified Border Element URI Dialing Configuration Requirements 4. Hardware Lab 9: Using Cisco Unified Border Element for URI Dialing 5. Configure URI Calls to an ITSP Through Cisco Unified Border Element H. Lesson 8: Describing Dial Plan Interworking 1. Dial Plan Interworking Characteristics 2. Dial Plan Interworking Support IV. Media Resources A. Lesson 1: Describing Media Resources in Cisco Unified 1. Audio Conferences 2. Video Conferences 3. Transcoders 4. Media Termination Points 5. Annunciators 6. Music on Hold 7. Video on Hold 8. Trusted Relay Points B. Lesson 2: Implementing Annunciators and MOH 1. MOH Support in Cisco Unified 2. Unicast and Multicast MOH Characteristics 3. MOH Audio Source Selection 4. MOH Configuration 5. Annunciator Support in Cisco Unified 6. Annunciator Configuration Procedure 7. Media Resource Access Control 8. Conference Bridge Selection 9. Media Resource Access Control Config 10. Hardware Lab 10: Implementing Annunciators and MOH 11. Implement Annunciator and MOH C. Lesson 3: Implementing MTPs 1. MTP Types and Functions 2. MTP Requirements for SIP Trunks 3. MTP Requirements for H.323 4. MTP Configuration Procedure V. Audio and Video Conferencing A. Lesson 1: Describing Conferencing Devices and Their Functions 1. Devices That Support Audio or Video Conferencing 2. Comparison of Audio Conference 3. Comparison of Video Conference 4. Conference Bridge Integration Options in Cisco Unified Communications B. Lesson 2: Implementing Conference 1. Cisco Unified Communications Software Audio Conference Bridge 2. Cisco IOS-based Conference - and Cisco IOS-based Conference Bridge Configurat 4. Hardware Lab 11: Implementing Conference 5. Implement Cisco Unified Conference Bridge Media Resources
Course Outline (cont d) C. Lesson 3: Describing Cisco TelePresence MSE 8000 1. Cisco TelePresence MSE 8000 2. Cisco TelePresence MSE 8000 Feature Blades 3. Cisco TelePresence MSE 8000 Capabilities 4. Cisco TelePresence MSE 8000 Feature Blade Configuration D. Lesson 4: Implementing Cisco TelePresence Server 1. Cisco TelePresence Server 2. Integration of Cisco TelePresence Server and Cisco Unified 3. Configuration Example of Cisco TelePresence Server Integration E. Lesson 5: Implementing Cisco TelePresence Conductor 1. Cisco TelePresence Conductor Characteristics 2. Options for Integrating Cisco TelePresence Conferencing Resources 3. Integration of Cisco TelePresence Conductor and Cisco Unified 4. Hardware Lab 12: Implementing Cisco TelePresence Conductor 5. Integrate Cisco TelePresence Conductor and Cisco Unified 6. Configure Cisco TelePresence Conductor to Manage Conference B. Lesson 2: Describing QoS Components and their Functions 1. Three Models of QoS: Best-Effort 2. Three Models of QoS: IntServ 3. Resource Reservation Protocol 4. Three Models of QoS: DiffServ 5. Differentiated Services Code Point 6. of QoS Components 7. Classification 8. Marking 9. Mapping Classes and Markings 10. Congestion Management 11. Congestion Avoidance 12. Policing 13. Shaping 14. Link Efficiency Methods: Compression 15. Link Efficiency Methods: LFI VI. Quality of Service A. Lesson 1: Analyzing Quality of Service Requirements 1. Issues in Packet-Switching Networks 2. Solutions to Packet-Switching Network Issues 3. Bandwidth Calculations 4. Bandwidth Calculations for Layer 2 Overhead 5. Bandwidth Calculations for Video Calls