Citrix EdgeSight for NetScaler Rapid Deployment Guide

Citrix EdgeSight for NetScaler Rapid Deployment Guide Citrix EdgeSight for NetScaler 2.1 This document provides step by step instructions for preparing the environment for EdgeSight for NetScaler installation, installing the EdgeSight for NetScaler server, and performing post installation configurations. www.citrix.com 1. 1

Contents Introduction... 3 Preparing the EdgeSight for NetScaler Installation Environment... 3 Prerequisites... 4 Installing Windows Server 2008 Components... 4 Installing MS SQL Server 2008 Components... 8 Security Considerations... 9 Installing the EdgeSight for NetScaler Server... 9 Prerequisite Checking... 10 Installing the Server... 10 Running the Post Installation Setup Wizard... 14 Setting up EdgeSight for NetScaler Reporting Services Roles... 16 Configure EdgeSight for NetScaler Reporting Server Setting... 16 Configuring EdgeSight Monitoring for NetScaler... 16 2

Introduction Citrix EdgeSight for NetScaler builds application visibility into the application delivery infrastructure, providing end user performance monitoring for Web applications. It provides a solution to monitor the actual end user experience with the HTML Web content served to the users in a NetScaler environment. It identifies performance issues for users at any location and provides critical visibility into the origin of the problem. The EdgeSight for NetScaler management console provides real time and historical views of Web application performance. EdgeSight for NetScaler includes the following features: Home Application Reporting Administration The Home page provides a dashboard that displays reports to depict the overall status of various applications monitored by the EdgeSight for NetScaler server for the last 24 hours. The Application page displays the performance of a specific application by using various reports. You can view the reports in either Global View or Regional View. The Reporting page lets you run real time and historical reports to monitor the performance of Web applications. The Administration page lets you perform post installation configurations, and also configure settings for companies and reports. Preparing the EdgeSight for NetScaler Installation Environment Before you install your EdgeSight for NetScaler server, ensure that you have the minimum requirements, such as EdgeSight server requirements and database server requirements. For detailed information about the requirements, see section Before You Begin in the Citrix EdgeSight for NetScaler Installation Guide. The EdgeSight for NetScaler deployment consists of a single Windows Server 2008 or Windows Server 2003 SP1 or later. If you plan to install your MS SQL Server database on the same system, ensure that Windows server supports SQL Server. Note: It is highly recommended that you install Microsoft SQL Server Reporting Services before installing EdgeSight for NetScaler software. Reporting Services is used for the generation of historical reports. Reporting Services must be in place before historical reports can be displayed. 3

Prerequisites Below is a list of prerequisites and requirements for the EdgeSight for NetScaler setup: Physical server: Dual core processor (if you plan to install the EdgeSight server and the database server on the same system) with 2GHz of speed. Minimum 1 GB RAM (Recommended: 2 GB) Minimum 2 GB free space for server installation and 20 GB free space for database installation. Operating System: Windows Server 2008 or Windows Server 2003 SP1 or later with Web Server (IIS) Role and Message Queuing Feature enabled. Both 32 bit and 64 bit systems are supported on all platforms. Database Server: MS SQL Server 2008 or MS SQL Server 2005 SP2 or later with the following components. Database Engine Services Reporting Services Client Tools Connectivity SQL Server 2005 Backward Compatibility Component: MS SQL Server 2005 backward compatibility package: SQLServer2005_BC_x64.msi (for 64 bit systems) and SQLServer2005_BC.msi (for 32 bit systems). You can download these from the Microsoft download site at: http://www.microsoft.com/downloads/en/details.aspx?familyid=50b97994 8453 4998 8226 fa42ec403d17&displaylang=en Installing Windows Server 2008 Components When preparing your system for EdgeSight for NetScaler installation, you must enable Web Server (IIS) Role and Message Queuing Feature. To do so, you must be logged on to the system as an administrator or a member of the Administrator group. To enable the Web Server (IIS) Role 4

1. Open the Server Manager dialog box. 2. In the left pane, under Server Manager, click Roles > Add Roles. 3. In Add Roles Wizard, in the Select Server Roles screen, select Web Server (IIS), and then click Next. 5

4. In the Select Role Services screen, select the following role services, and then click Next. Static Content Default Document ASP.NET ISAPI Extension ISAPI Filters Windows Authentication IIS Metabase Compatibility IIS 6 WMI Compatibility IIS 6 Scripting Tools IIS 6 Management Console 5. In the Confirm Installation Selections screen, click Install. 6. In the Installation Results screen, click Close to finish enabling Web Server (IIS) roles. 6

To enable Microsoft Message Queuing (MSMQ) 1. In the Server Manager dialog box, in the left pane, click Features > Add Features. 2. In the Select Features screen, select Message Queuing Server, and then click Next. 3. In the Confirm Installation Selections screen, click Install. 7

4. Click Close to finish the Message Queuing installation. Installing MS SQL Server 2008 Components When preparing your system for EdgeSight for NetScaler installation, you must install the following components: Database Engine Services, Reporting Services, Client Tools Connectivity, and Client Tools Backwards Compatibility. To enable the SQL server components In the SQL Server 2008 Setup dialog box, in the Feature Selection screen, select the following: Database Engine Services Reporting Services Client Tools Connectivity 8

You can perform a fully distributed installation of the EdgerSight for NetScaler database, report console, and data collector components. The following table describes the required SQL Server components corresponding to the EdgeSight for NetScaler components that are installed. EdgeSight for NetScaler Deployment Option SQL Server Component Installation All EdgeSight for NetScaler components (database, Web client, and data collector) on one server. Server must have SQL Server Database Engine Services, Reporting Services, and Client Tools Connectivity Components installed. EdgeSight for NetScaler database component on one server. EdgeSight for NetScaler data collector and Web client components on a different server. Server hosting database must have SQL Server Database Engine Services and Reporting Services installed. Server hosting Data collector and Web client must have Client Tools Connectivity and Client Tools Backwards Compatibility Components (SQLServer2005_BC.msi ) installed. All EdgeSight for NetScaler components (database, web client, and data collector) on different servers. Server hosting database must have SQL Server Database Engine Services and Reporting Services installed. Server hosting data collector must have Client Tools Connectivity and Client Tools Backwards Compatibility Components installed. Server hosting web client must have Client Tools Connectivity and Client Tools Backwards Compatibility Components installed. Security Considerations MS SQL Server and Reporting Services let you use either SQL login accounts or Windows domain accounts for authentication during installation. EdgeSight for NetScaler supports installation and operation using both the authentication models. However, the authentication model must be consistent for both components. After you choose an authentication model, the EdgeSight for NetScaler installation package does not let you change the authentication model. For more information on security considerations, see Security Considerations for an EdgeSight for NetScaler Deployment in the EdgeSight for NetScaler Installation Guide. Installing the EdgeSight for NetScaler Server You can download the installation package from the Citrix portal Web site: http:// mycitrix.com. Double click the setup.exe file to invoke the EdgeSight for NetScaler Installer user interface. 9

Prerequisite Checking During installation, the installer performs checks for the following software prerequisites and system characteristics. The conditions checked can be required or recommended. If any of the required conditions is not met, the installation stops. Correct the condition and restart the installation. Recommended conditions are flagged with a warning, but installation can continue at the discretion of the installer. Component Memory SQL Server Client Tools Requirement 1 GB of RAM SQL Distributed Management Objects Microsoft SQL Server 2005 Backward Compatibility Component. To download Microsoft SQL Server 2005 Backward Compatibility Component (SQLServer2005_BC.msi) from Microsoft, see http://www.microsoft.com/downloads/en/ details.aspx?familyid=c6c3e9ef ba29 4a43 8d6 9 a2bed18fe73c&displaylang=en Operating System Windows Server 2003 SP1 and later, or Windows Server 2008 IIS feature Microsoft.NET Framework Microsoft Message Queuing (MSMQ) Internet Information Services (IIS) 6.0 or later. Microsoft.NET 2.0 SP1 Runtime The MSMQ service must be running Microsoft XML MS XML Parser 3.0 Windows Script Host Windows Script 5.6 or higher Installing the Server EdgeSight for NetScaler Server installation requires a windows account that should be member of local administrator group. To install a server 1. Double click the setup.exe file to invoke the Setup wizard that installs the Citrix EdgeSight for NetScaler Server on your computer. 2. On the Welcome screen, click Next. 10

3. On the Select Features screen, select Server Installation. This installs the Web site files and the components. This also creates or upgrades an existing EdgeSight for NetScaler database. 4. On the Prerequisite Check screen, verify whether the check for minimum requirements has passed. If minimum requirements are not met, the installation is stopped and you are notified of missing components. If minimum requirements are met, but limitations are present due to the configuration of the target system, warnings are displayed. (Examples of warning conditions are the not meeting minimum memory requirements.) You can continue the installation even though warnings have been issued. 5. Accept the End User License Agreement, and then click Next. 11

6. On the Feature Selection screen, click Next. This installs the SQL database used for data collection, reporting, and configuration. (Click Browse if you want to change the installation folder.) 7. On the Database Information screen, under SQL Server Selection, either enter the host name or the IP address of a new database server, or select from an existing list. Click Test Connection to test the connection to the database server. Note: If your database has named instance, the name of database server should be entered in the following format: DBServerName\InstanceName. If your database does not have named instance, enter DBServerName. Here, DBServerName is the host name or IP address of the system on which MS SQL Server is installed. 8. Under Install Using, select Windows Authentication or SQL Server Authentication, and then click Next. Make sure that you have administrative privileges on the database server. 9. On the Database Information screen, under SQL Server Database Selection, either select Install a new EdgeSight for NetScaler Database and enter the name of the database, or select a database from an existing list. 12

10. On the Account Information screen, enter the user name and password that the EdgeSight for NetScaler server uses to connect to the database, and then click Validate. Note: Syntax for user name: computer\username or.\username or domainname\username. The EdgeSight for NetScaler account should be a member of the local administration group. The EdgeSight for NetScaler account should also be a domain account if the EdgeSight server and the database server are hosted on different systems. All the systems must be in the same domain. Important: Do not provide a fully qualified domain name, as this will result in an installer error. 11. On the Data Collector Information screen, in Managed IP, select the IP address of the system on which the server is installed, and then click Next. 12. Click Install to begin the installation. 13

Running the Post Installation Setup Wizard After you have completed the EdgeSight for NetScaler Server installation of the report console, you must use the EdgeSight for NetScaler Post Installation Setup Wizard to perform initial server configuration. The post installation setup wizard must be run from the Windows Server used for the EdgeSight for NetScaler Web client. When logging in to the EdgeSight for NetScaler Web site to run the Post Installation Setup Wizard, specify the local administrator account credentials unless the account information is being passed automatically. To configure your EdgeSight for NetScaler Server 1. On the Welcome screen, click Next. 2. In the Create an Initial Company screen, enter values for Name, Time Zone, and Application Definition, and then click Next. Note: The applications that are monitored by the EdgeSight server are configured as virtual servers on the NetScaler. By default, the application name is defined by the virtual server name. However, you can configure the EdgeSight server to use the application host name. 14

3. In the Create the Superuser Account screen, enter values for First Name, Last Name, Email/Login, Password, and Re type Password, and then click Next. 4. In the Configure Email Settings screen, enter values for SMTP Server, Email Address, Display Name, and Email Address, and then click Next. 5. Under Review Citrix EdgeSight for NetScaler Server Settings, review the details of company, superuser account, and email settings, and then click Finish. 15

Setting up EdgeSight for NetScaler Reporting Services Roles You need to set up the EdgeSight for NetScaler SQL Server Reporting Services Roles. The EdgeSight for NetScaler account should be a Site System Administrator and Content Manager for the Citrix folder on the Reporting Server. Configure EdgeSight for NetScaler Reporting Server Setting The Reporting Services Configuration page allows you to specify the report server, authorization settings, and default actions. Configuring EdgeSight Monitoring for NetScaler After you have installed the EdgeSight for NetScaler server and performed the initial configuration, you need to configure EdgeSight monitoring on the NetScaler to be able to monitor end user performance. The EdgeSight Monitoring application on the NetScaler uses the HTML Injection feature of the NetScaler to provide data with which you can compare the performance of various Web applications across geographical locations. The configuration utility provides a wizard to assist you with configuration. The wizard for the configuration of EdgeSight monitoring for NetScaler guides you through the configuration procedure in simple steps. To access the wizard from the NetScaler configuration utility and configure EdgeSight Monitoring 1. In the navigation pane, click EdgeSight Monitoring. 16

2. In the right pane, click EdgeSight for NetScaler Wizard. 3. In the Introduction screen of the EdgeSight for NetScaler Wizard, click Next. 4. Specify the rate and frequency for injecting data. 5. Bind the EdgeSight server/data collector services to the load balancing virtual server on the NetScaler. 17

6. In the Configuration Summary screen, review the settings, and then click Finish. For more information, see chapter Configuring EdgeSight Monitoring for NetScaler in the Citrix EdgeSight for NetScaler Installation Guide. 18