The SEO/PPC trade-off audit



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The SEO/PPC trade-off audit How to integrate your Natural & Paid Search together, to eliminate overlap, optimise budgets and gain more clicks and sales

Incurring paid clicks on keywords, where you already rank naturally, can waste on average 19% of your Search budget Multiple listings for the same keywords in Natural and Paid Search, do not always deliver incremental clicks. However, with no toolsets or frameworks to measure how SEO and PPC compliment or cannibalise each other, this effect is hidden and understates the true cost of clicks and sales. Multiple listings The savings from joining Natural and Paid Search at a higher integrated level, are acknowledged by many. In reality though, they are practised and realised by very few. There are 2 main reasons for this : 1 2 Joining and modelling the big data sets from Natural and Paid Search, are too complex and time intensive for people to perform and stay on top of. A lack of approach and insight from the mainstream analytics or Paid Search management tools, propagates a siloed view. As a result, activity and investment is duplicated to chase the same customer impression, without any way to see or optimise effort and this understates the true costs of your clicks and sales. Different teams, different views! To see what the SEO/PPC trade-off audit could save you, call us on +44 (0)207 253 7000, or email info@greenlightdigital.com

If we have the data, let s look at the data. If all we have are opinions, let s go with mine! Jim Barksdale Former CEO of Netscape Everyone from media agencies, to Search agencies, to analysts to internal executives, have got a dividing opinion when it comes to bidding on branded terms and the many other multiple listing scenarios we see. Some of them have agendas, some are just fearful and everyone s seen a piece of generic research on something that gives them comfort in their opinion. We need these clicks to balance out the CPA! Why are we bidding when we rank naturally? The ROI of Natural Search is too hard to track! We shouldn t have to bid on branded terms! The truth is that everyone s correct in some instances. But the question is, which ones and by how much. Don t natural listings have better CTR? Will as many people click on the paid listings? Multiple listings, mean better perception! Finally, the data is in! These clicks are key to the customer journey! Greenlight s SEO/PPC trade-off analysis powered by Hydra s OnePlatform, is the first system and framework to put this data firmly in your hands. It allows you to model all scenarios, so that the questions can be proposed and answered in each unique keyword circumstance. www.greenlightdigital.com

An integrated SEO/PPC trade-off audit, allows you to identify the incremental benefits of one activity versus the other! By integrating all of your data together and applying our advanced SEO/PPC trade-off methodology to your SEO rankings, Paid Search and sales analytics, we can determine which keywords overlap and what the incremental delivery and cost is of paid clicks. From there we can determine strategies to recover and re-allocate budget. Independent analysis The SEO/PPC trade-off audit is an independently compiled strategic deliverable, allowing you to freely use the data and execute it with your own internal teams and partners. Integrated analysis Hydra s OnePlatform analyses all keywords in Natural and Paid Search, calculating overlap and efficiency. Visualise efficiency Easy to understand visualisations, make key metrics such as campaign size and efficiency, simple to view and asses. Drill in to solve Go from visualisations, right down to the nuts and bolts of each keyword s efficiency and opportunity cost. To see what the SEO/PPC trade-off audit could save you, call us on +44 (0)207 253 7000, or email info@greenlightdigital.com

The trade-off audit framework. How does it work? The trade-off audit is a two stage strategic exercise designed to analyse the integrated performance of Natural and Paid Search results, allowing you to identify areas where budget can be re-allocated for more impact. Stage 1 All of the data is streamed directly into Hydra s OnePlatform, which builds out the reporting and analytical structure around the data. This allows you to see the performance of both SEO and PPC and view their convergence. Stage 2 Working with you to analyse the data, Hydra s OnePlatform highlights and measures the overlap and from there develops a series of controlled tests. This will illustrate the impact of reducing and/or reallocating budgets whilst retaining ROI, before expanding those findings across the wider account. Paid Search accounts Analytics Rank data Hydra www.greenlightdigital.com

CASE STUDY A leading high street bank The analysis in numbers 633 The number of keywords which incurred paid clicks and overlapped in the organic rankings. Test Having identified the problematic keywords, we evaluated each one and ran a series of pause tests, executing a number of campaign refinements to see if the traffic and sales migrated from the Paid to Natural Search columns in the analytics. 20 98 The percentage of daily Search budget which was spent on these keywords. The percentage of clicks which would have been received through the organic rankings anyway. Prove After two weeks of testing, it was clear that in the absence of the flagged paid listings, 99% of the traffic and sales were absorbed for free by the overlapping natural listings. This revealed that the true cost of these clicks, when compared with a Paid Search only view, was understated by just over 50 times. Solve These keywords were then taken offline, paired back or negative matched out of the account. This freed up an additional 20% of the budget, which could be re-allocated to better performing areas. To see what the SEO/PPC trade-off audit could save you, call us on +44 (0)207 253 7000, or email info@greenlightdigital.com

Now we have Hydra, I don t know what we would do without it. We simply couldn t manage our digital campaigns across so many SKUs, departments and teams any other way. Find out how we can save you tens and even hundreds of thousands of pounds through eliminating overlap across your Natural & Paid Search. Call Greenlight on: +44 (0)207 253 7000 Lots of agencies talk about integration between SEO and PPC, but Greenlight and their Hydra platform is the only agency to deliver an effective working model that will produce results. Hydra s efficiency algorithm allows us to see where PPC is cannibalising free traffic and sales from organic Search, so that we can reallocate that budget to areas where it is more likely to drive new incremental sales Lee Noon Head of Digital LV= Hydra sets the bar when it comes to Search integration and means that Paid and Natural Search can truly work together. This allows us to work towards one strategy, target and budget where we can buy traffic cheaper and acquire new customers more efficiently for our clients. Hannah Kimuyu Director of Paid Media Greenlight For the first time ever, we re able to see an unimaginable amount of vital performance and opportunity data in one, simple to digest platform. This insight, combined with Hydra s optimisation tools, has radically changed the way we strategise and prioritise. The OnePlatform is now a key tool in our Search marketing activity. John Crossland Digital Acquisition Manager HSBC About Greenlight Not only do we now have a better view of what is happening than ever before, we have a new strategic approach for gaining results. We can t chase everything at the same time, however, we do now have the ability to see what the low hanging fruit is, and we can work with the team at Greenlight to execute on our plans. Amanda Hyde Senior E-Marketing Manager Santander Stuart Reddall Online Marketing Manager Debenhams The new features in Hydra look really good, and will prove very useful particularly for our paid vs natural analysis going forward Marketing BSkyB Greenlight is a leading independent digital marketing agency providing Search and Social Media services. With over 100 blue-chip clients, Greenlight is recognised worldwide for its commitment to delivering record ROI for clients and investing in the future. If your online marketing efforts need improvement or you have any questions, why not get in touch? www.greenlightdigital.com

Level 14, The Broadgate Tower Primrose Street, London EC2A 2EW t +44 (0) 20 7253 7000 f +44 (0) 20 7101 2899 e info@greenlightdigital.com www.greenlightdigital.com