Gartner IT Infrastructure, Operations & Data Center Summit 2016

EARLY-BIRD DISCOUNT Save $375 by 18 March Gartner IT Infrastructure, Operations & Data Center Summit 2016 16 17 May Sydney, Australia gartner.com/ap/datacenter Key benefits Align the advantages, risks and realities of the enterprise-defined data center Build, enhance and secure leading-edge cloud solutions that exploit digital business opportunities Create a bimodal strategy that delivers core services and enables agility Improve business agility and deliver effective services while optimizing cost and mitigating risk Investigate how hyper-converged solutions can offer new levels of scalability and cost control Transform I&O roles, skills and culture to better meet the digital business environment Evaluate and prioritize investments in technology, DevOps and IT service management Visit gartner.com/ap/datacenter for updates and to register! 1

The Enterprise-Defined Imperative: Focus on Business Outcomes As the digital wave advances, I&O leaders must act quickly to create an enterprise data center strategy that s ultraagile, scalable, and responsive to change. The Gartner IT Infrastructure, Operations & Data Center Summit 2016 offers a practical approach to I&O modernization where cloud, automation, DevOps, bimodal and mobile can replace rigid and increasingly outdated infrastructure. Gartner CIO Agenda Report 2016: Cloud and Mobile are among the top three priorities for new and discretionary funding in Australia / New Zealand in 2016 INNOVATION AND GROWTH SALES & MKTG APPS INTEGRATION APPDEV COLLABORATION IT SERVICES/AUTOMATION BPM SECURITY INDUSTRY SPECIFIC APPLICATIONS NETWORKING, VOICE AND DATACOMMS CRM INFRASTRUCTURE & DATACENTER LEGACY MODERNIZATION ERP DIGITALIZATION/DIGITAL MKTG MOBILE CLOUD BI/ANALYTICS 2 Gartner IT Infrastructure, Operations & Data Center Summit 2016

Gartner Predicts: By 2018, 50% of an enterprise s data will reside external to the data center What s new for 2016 A dedicated track focusing on Strategy and Leadership: Building the Value for I&O and Data Center Leaders Sessions addressing your critical priorities including: Navigating the Journey to Cloud-Delivered Services The Ongoing Opportunity for IT Cost and Value Optimization Emerging Best Practices in Multisourcing TechInsights: In-Depth Technical Approach for Project Execution New Gartner Magic Quadrants: Modular Server Magic Quadrant Disaster Recovery as a Service Expanded networking opportunities: Introduction of Super Roundtables: A series of roundtables running concurrently Who should attend Manager, Data Center Manager, Infrastructure Data Center Architects Manager, IT Operations Server Managers Storage Architects Manager, Networks Network Architects Manager, Enterprise Mobility Sourcing Managers Manager, End-User Computing Manager, Mobile Solutions Visit gartner.com/ap/datacenter for updates and to register! 3

Keynotes Guest Keynote The Agility Advantage: Un-Think. Re-Think. Out-Think The Agility Advantage is the capacity to greet change with more than a sense of resignation. It is a mindset and filter that enables a powerful response to change, an embracing of flexible models of thought and a freedom in the work we do, and how to deal with the day to day issues we face. In this keynote presentation, you will learn how to access a greater flexibility in thinking; the tools and strategies needed to move from problem paralysis to solution focus; how to change the game by altering the frame we view our world through; how to learn to think in questions rather than statements; why ideas in themselves are powerless without a strategy for engagement and implementation and why mindset is critical for leaders looking to thrive in an environment of increasing expectations and unprecedented change. Gartner Predicts: By 2018, 20% of midsize enterprises will use external cloud brokers, and 50% of the global enterprises will use internal cloud brokers Dan Gregory CEO, The Impossible Institute Kieran Flanagan CCO, The Impossible Institute Gartner Keynotes Gartner Opening Keynote: Top Impacts of Digital Business on Infrastructure & Operations Strategic I&O planners have long realized that efficient planning must be accomplished by looking from the outside in. Digital business is changing technology, market and organizational trends. This presentation will highlight the most crucial implications over a 2016-2018 time frame. Gartner Closing Keynote: The Top Ten Takeaways Your Action Plan for 2016/2017 Join the leading global analysts, moderated by Michael Warrilow, as we distil the two days of content into the must address actionable top ten issues highlighted during the Summit. This session will help you prioritize your objectives as you look to put into practice much of what you heard. Milind Govekar Managing VP Kyle Hilgendorf Andy Rowsell-Jones Michael Warrilow 4 Gartner IT Infrastructure, Operations & Data Center Summit 2016

Meet the analysts SUMMIT CHAIR Michael Warrilow @micwarg Gartner Predicts: By 2018, 50% of global enterprises will have deployed machine learning technologies in support of two or more major ITOM functions, up from fewer than 10% in 2015 Andrew Butler VP Distinguished Analyst Michele Caminos Managing VP Roger Cox Milind Govekar Managing VP @MilindGovekar Ian Head @heafod Kyle Hilgendorf @kylehilgendorf Ed Holub Annette Jump @Annette_Jump Mark Lockwood @_mlockwood Jim Longwood Andy Rowsell-Jones Dale Vecchio Alan Waite @Alan_D_Waite Leif-Olof Wallin @lowallin Evan Zeng Many attendees tell us that an analyst one-on-one meeting is worth the price of admission, all by itself. Book a private consultation on-site with a Gartner analyst to receive tailor-made advice that you can apply to your role and organization. Visit gartner.com/ap/datacenter for updates and to register! 5

Plan your experience Agenda tracks Customize your agenda A NEW! B People C Infrastructure: D Digital Strategy and Leadership: Building the Value Digital business is forcing I&O leaders to re-examine their role, as well as the other roles within the organization. Fundamental changes to leadership, IT value and service, IT fi nancial management and cross-functional management capabilities will be required to remain relevant and effective. This track helps I&O leaders to maximize the contributions of every individual in the organization including themselves! HOT TOPICS: Leadership, Vision, Trends and Process: Improving and Maintaining Service Delivery IT operations management often works behind the curtain in many IT organizations, ensuring that infrastructure components are operational, business applications remain available and users are satisfi ed. However, an evolution of current IT operations is required to meet the needs of digital business. This track helps service delivery leaders explore new ways of evaluating and investing in all major aspects of operational capability and capacity. This includes management technology, sourcing, organizational structure and process improvement. HOT TOPICS: Automation, Skills Gap, DevOps, Multisourcing Creating and Sustaining Agility No longer can I&O tell the business to wait in line for support on new business initiatives or take 12 months or more to deliver on them. Today, business units will respond by simply bypassing I&O. Changes in I&O s approach, culture and mindset are therefore critical to remain relevant. This track helps infrastructure teams and technology architects to optimize their data center and cloud infrastructure strategies (including hybrid). It will help them evolve to become a timely and valued strategic partner to the business in meeting the needs of customers and citizens. HOT TOPICS: Cloud, Hyperconvergence, Modernization, Infrastructure Workplace: Optimizing the End-User Experience Mobile and endpoint computing continue on paths of accelerated change, transforming the way organizations operate and compete, and forcing IT mobile and endpoint computing leaders to re-architect their strategies. This will ensure that employees remain productive and are able to adapt to rapid changes in their working environments. This track helps workspace strategists and endpoint teams adapt their approach to end-user computing, refi ne their roadmap for future endpoint computing investments and align those plans with digital workplace initiatives. HOT TOPICS: Mobility, Windows, End-User Computing Gartner Events Navigator App Gartner Events Navigator helps you organize, view and custom-create an agenda based on: Date and time Track Analyst/speaker profi les Session descriptions Key initiatives Vertical industries Visit events.gartner.com/go/dc11a and click the Event Agenda tab or download the Gartner Events mobile app (iphone, ipad and Android compatible) 6 Gartner IT Infrastructure, Operations & Data Center Summit 2016

Gartner Predicts: By 2017, 75% of enterprises will have more than four diverse automation technologies within their IT management portfolios, up from less than 20% in 2014 Analyst interaction Network with peers Meet solution providers Analyst one-on-one meeting A complimentary consultation with a Gartner analyst of your choice Analyst-user roundtables* Moderated by Gartner analysts for exchanging ideas and best practices with your peers Workshops* Small-scale and interactive; drill down on specific topics with a how-to focus * Space is limited and pre-registration is required. Limited to end-user organizations only. End-user case studies Learn about recent implementations firsthand, with an opportunity for Q&A with the IT and business executives leading the initiative Ask the practitioner roundtables These roundtable discussions, led by your peer, will enable you to interact with others facing the same challenges to discuss best practices and share experiences Solution Showcase reception Connect with peers in similar roles who face similar challenges, at the networking reception on the Solution Showcase designed to build relationships and facilitate the meaningful exchange of ideas and information Solution Showcase Explore cutting-edge IT solutions from top providers Solution provider sessions Exhibitors share their insights on the latest products and services Gartner Predicts: By 2018, converged infrastructure systems categorized as hyperconverged infrastructure will represent 35% of total converged infrastructure shipments Visit gartner.com/ap/datacenter for updates and to register! 7

Agenda at a Glance Monday 16 May 2016 07:30 18:30 Registration 08:30 09:15 Tutorial: Top 10 Technology Trends and Their Impact on Data Center, Infrastructure & Operations Michele Caminos Tutorial: Capacity Management: Creating and Governing This Key Process Ian Head 09:30 09:45 Welcome to the Gartner IT Infrastructure, Operations & Data Center Summit 2016 Michael Warrilow 09:45 10:30 Gartner Opening Keynote: Top Impacts of Digital Business on Infrastructure and Operations Milind Govekar, Andy Rowsell-Jones and Kyle Hilgendorf 10:30 11:00 Refreshment Break in the Solution Showcase TRACKS A. Strategy and Leadership: Building the Value B. People and Process: Improving and Maintaining Service Delivery C. Infrastructure: Creating and Sustaining Agility D. Digital Workplace: Optimizing the End-User Experience 11:00 11:45 Building the Digital Platform: The 2016 I&O Leadership Agenda Andy Rowsell-Jones 11:45 13:00 Lunch in the Solution Showcase The IT Operations Scenario: Embracing an Unpredictable Future Ed Holub Server Scenario: Evolution of Server Technologies, Providers and Best Practices Andrew Butler The Enterprise Network Scenario Leif-Olof Wallin 13:00 13:45 Legacy System Transformation: Empowering Digital Business Dale Vecchio Automation: The Next Frontier for I&O Milind Goverkar Managing Multivendor Hybrid IT Infrastructure Services Jim Longwood Windows Application Delivery in a Non-Windows World Mark Lockwood 14:00 14:30 Solution Provider Sessions 14:30 15:00 Refreshment Break in the Solution Showcase 15:00 15:45 End-User Case Study See Events Navigator for updates How to Develop and Implement DevOps Processes? Ian Head Hosted Private Cloud: The Alternative to Building It Yourself Alan Waite Desktops in the Cloud: The Promise and Peril of DaaS Mark Lockwood 16:00 17:00 Guest Keynote: The Agility Advantage: Un-Think. Re-Think. Out-Think Dan Gregory, CEO and Kieran Flanagan, CCO, The Impossible Institute 17:00 18:30 Networking Reception in the Solution Showcase Tuesday 17 May 2016 08:00 17:00 Registration 08:00 08:15 08:15 08:30 08:00 08:30 IT Availability and Performance Hype Cycle Ian Head Magic Quadrant for Public Cloud IaaS Michael Warrilow Magic Quadrant for Disaster Recovery as a Service Michele Caminos 08:45 09:30 Preparing the In-House IT End-User Case Study Organization for the Impact of Public See Events Navigator for updates Cloud Andy Rowsell-Jones Magic Quadrant for Integrated Systems Andrew Butler Magic Quadrant for Modular Server Andrew Butler Comparing Major IaaS Cloud Platforms: Choosing Your Strategic Provider Kyle Hilgendorf Magic Quadrant for General-Purpose Disk Arrays Roger Cox Magic Quadrant for Data Center Networking Evan Zeng Planning for Windows 10 Annette Jump 09:45 10:15 Solution Provider Sessions 10:15 10:45 Refreshment Break in the Solution Showcase 10:45 11:30 Creating a Vision for Your IT Infrastructure, Operations and Data Center Ed Holub Anti-Fragile IT Operations: Going Beyond Continual Improvement Ian Head Best Practices for Managing Public Cloud Services Kyle Hilgendorf End-User Case Study See Events Navigator for updates 11:45 12:15 Solution Provider Sessions 12:15 13:30 Lunch in the Solution Showcase 13:30 14:15 Longer Term Disruptive Trends (and What It Means to I&O) Leif-Olof Wallin Perform an I&O Skills Gap Analysis to Support a Bimodal and Digital Business Future Ed Holub A Pragmatic Approach to Building Your Cloud Infrastructure Strategy Michael Warrilow Architecting for Hybrid IT Alan Waite 14:30 15:00 Rightsize and Justify Staffing for the I&O Organization Ed Holub 15:00 15:30 Refreshment Break in the Solution Showcase 15:30 16:15 Guest Keynote See Events Navigator for updates IT Cost Optimization and Significantly Reducing I&O Costs Michele Caminos Accelerate the Evaluation of Traditional and Cloud Infrastructure Services Jim Longwood The Five Year Storage Scenario: Stoage 2020 A Bimodal Vision Roger Cox 16:15 16:45 Gartner Closing Keynote: The Top Ten Takeaways Your Action Plan for 2016/2017 Michael Warrilow 16:45 17:00 Closing Remarks Michael Warrilow 8 Gartner IT Infrastructure, Operations & Data Center Summit 2016

When attending this event, please refer to the agenda handout provided or the Gartner Events mobile app for the most up to date session and location information. Agenda as of 8 February 2016 and subject to change 07:30 09:30 Refreshments in the Solution Showcase Tutorial: Planning for Containers, OpenStack and Orchestration in the Enterprise Defined Data Center Alan Waite Workshops 13:00 14:30 Workshop: Cloud Cost Management: How to Budget and Track Your Monthly Cloud Bill Moderator: Kyle Hilgendorf Analyst-User Roundtables and Ask the Practitioner Roundtables Tutorial: The Mobile Scenario: Taking Mobility to the Next Level Annette Jump and Leif-Olof Wallin 11:00 12:00 Analyst-User Roundtable: Best Practices: Optimizing Device Portfolio for User Productivity Moderator: Annette Jump 13:00 14:00 Analyst-User Roundtable: How to Work Effectively with Traditional and Emerging Storage Vendors Moderator: Roger Cox 15:00 16:00 Analyst-User Roundtable: IT Financial Management: Chargeback or Showback? Moderator: Milind Govekar 07:30 08:30 Refreshments in the Solution Showcase 13:00 14:00 Analyst-User Roundtable: IT Infrastructure: Servers Moderator: Andrew Butler 15:00 16:00 Analyst-User Roundtable: Virtualization in 2016: What's Next? What's Left? Moderator: Michael Warrilow 13:00 14:00 Ask the Practitioner Roundtable See Events Navigator for updates Agenda key Each Gartner session has been identified with icons to help you locate the sessions that give you the most value. Maturity level Focus Foundational: Offers the necessary understanding and first steps to those in the early stages of initiatives Advanced: Uses complex concepts requiring foundational knowledge and prior experience to take initiatives to the next level Tactical: Provides tactical information that can be used straightaway, with a focus on how-to s, do s and don ts and best practices 08:45 10:15 Workshop: Leveraging Gartner's I&O Maturity Model to Drive Improvements Moderator: Ed Holub 08:45 09:45 Analyst-User Roundtable: Experiences from Putting a Mobility Center of Excellence in Place Moderator: Leif-Olof Wallin 08:45 09:45 Analyst-User Roundtable: I&O Automation: Moving From an Opportunistic Approach to a Systematic Approach Moderator: Milind Govekar Strategic: Focuses on the strategic insight supporting the development and implementation of an action plan Perspective 10:45 12:15 Workshop: Choosing a Private Cloud Implementation Model Moderator: Alan Waite Best Practices for Mainframe Modernization and Migration Dale Vecchio 10:45 11:45 Analyst-User Roundtable: Why VDI Projects Fail (and What to Do About It) Moderator: Mark Lockwood 13:15 14:15 Analyst-User Roundtable: Develop a Software- Defined Strategy for Your Data Center Network Moderator: Evan Zeng 10:45 11:45 Analyst-User Roundtable: What Your Enterprise Needs from I&O Moderator: Andy Rowsell-Jones 13:15 14:15 Analyst-User Roundtable: Negotiating Cloud Services Contracts Moderator: Jim Longwood 13:00 14:00 Ask the Practitioner Roundtable See Events Navigator for updates Business: Targets business leaders or IT professionals who need to understand the challenges and opportunities from a business, organizational or cultural perspective Technology: Aids IT professionals who need to understand the challenges and opportunities from a technology perspective Visit gartner.com/ap/datacenter for updates and to register! 9

Solution Showcase Develop a shortlist of technology and service providers. Get exclusive access to client case studies, product roadmaps, and demos. Talk to solution experts who can answer your specific questions. Sponsorship opportunities For further information about sponsoring this event: Maria Kamberidis Tel: +61 427 327 222 Email: maria.kamberidis@gartner.com Oliver Lee Tel: +61 477 717 986 Email: oliver.lee@gartner.com Dan Giacco Tel: +61 438 874 149 Email: daniel.giacco@gartner.com Premier exhibitors Platinum exhibitors Silver exhibitors Exhibitor list as of 8 February 2016 and subject to change 10 Gartner IT Infrastructure, Operations & Data Center Summit 2016

Registration and pricing Early-bird discount Save $375 before 18 March Early-bird price: $2,575 exc. GST Standard price: $2,950 exc. GST Public sector price: $2,450 exc. GST 3 ways to register Web: gartner.com/ap/datacenter Email: apac.registration@gartner.com Phone: +61 2 8569 7622 Gartner events deliver what you need In addition to four tracks of the latest Gartner analyst research, keynote speakers and case studies, your Summit registration fee includes complimentary access to these special features: Analyst one-on-one meeting Networking breakfasts, lunches and receptions Analyst-user roundtables* Year-round access to videotaped Workshops* analyst sessions from the North Ask the practitioner roundtables America event Solution Showcase Gartner event tickets We accept one Gartner Summit ticket or one Gartner Catalyst ticket for payment. If you are a client with questions about tickets, please contact your sales representative or call +61 2 8569 7622. *Space is limited and pre-registration is required. Limited to end-user organizations only. Group rate discount Maximize learning by participating together in relevant sessions or splitting up to cover more ground, sharing your session take-aways later. Complimentary registrations 1 for every 3 paid registrations 2 for every 5 paid registrations 3 for every 7 paid registrations For more information, email apac.registration@gartner.com or contact your Gartner account manager. Summit venue Hilton Sydney 488 George Street Sydney, NSW 2000, Australia Phone: +61 2 9266 2000 www.hilton.com/sydney Convince your boss Attending a Gartner event can help spur new ideas, fast track project strategy and advance your professional skills. We ve developed a set of materials that will aid in gaining approval from your manager. For more details, visit gartner.com/ap/datacenter. Gartner hotel room rate: $306 incl. GST per night at the Hilton Sydney Terms and conditions To view our Gartner events terms and conditions, visit gartner.com/ap/datacenter. Visit gartner.com/ap/datacenter for updates and to register! 11

Gartner IT Infrastructure, Operations & Data Center Summit 2016 16 17 May Sydney, Australia gartner.com/ap/datacenter Register now and save $375 Gartner Predicts: By 2017, 75% of enterprises will have a bimodal capability. 50% will make a mess of it. Early-bird discount expires 18 March. 3 ways to register Web: gartner.com/ap/datacenter Email: apac.registration@gartner.com Phone: +61 2 8569 7622 Join the conversation! Gartner IT Infrastructure, Operations & Data Center Summit is on Twitter and LinkedIn. #GartnerDC Gartner Data Center, IT Infrastructure & Operations Gartner IT Infrastructure, Operations and Data Center Summits around the globe IT Infrastructure, Operations & Data Center Management Summit 4 5 April São Paulo, Brazil IT Infrastructure & Data Center Summit 26 28 April Tokyo, Japan United States 5 8 December Mexico 28 29 June United States 10 12 May Brazil 4 5 April United Kingdom 28 29 November Germany 14 15 June 2016 Gartner, Inc. and/or its affi liates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affi liates. For more information, email info@gartner.com or visit gartner.com. India 3 4 May Japan 26 28 April Australia 16 17 May IT Infrastructure, Operations & Data Center Management Summit 3 4 May Mumbai, India IT Operations Strategies & Solutions Summit 10 12 May National Harbor, MD IT Infrastructure & Operations Management Summit 14 15 June Berlin, Germany NEW! IT Infrastructure, Operations & Data Center Summit 28 29 June Mexico City, Mexico Data Center, Infrastructure & Operations Management Summit 28 29 November London, U.K. Data Center, Infrastructure & Operations Management Conference 5 8 December Las Vegas, NV