edelivery Overview Electronic Delivery of Software License Entitlement Documentation 2006 Cisco Systems, Inc. All rights reserved.

What is edelivery ELD? Enables electronic fulfillment of software license entitlement documentation Provides near real-time solution that best fits customer delivery requirements An easy-to-use web based tool that allows partners to more efficiently and effectively manage software licensing Better visibility History Improved customer service 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 2

What is edelivery ELD? Electronic License Delivery ELD is the near real-time electronic fulfillment of software license entitlement documentation Licensed Product Right To Use Claim Certificate with associated PAK End User License Agreement Claim Certificate PAK #: Software License Terms Electronic Delivery Download Cisco Partner 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 3

Benefits of edelivery Partners Customers Improved delivery performance: 4-6 hours after booking vs. 2-3 weeks High availability = Sales Eliminate Inventory: $1.2M (Emerging Markets) Reduce Freight Costs: $55k/Q from Cisco to Partners Near real-time delivery Flexibility: choose preferred delivery method Physical or electronic Provides portal to manage orders Reduce freight costs 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 4

edelivery Order Process 1 Order Placement Standard Ordering tools Unique PID (L-xxx) Fulfillment Options Ship to address fulfillment flexibility 1. Direct ship to Disty 2. Drop ship to reseller Order Delivery Bill to / Ship to are verified Order clears booking and routes to manufacturing License docs are generated License docs shipped to edelivery Portal Notification License Download Email notification sent to users associated with order. Access requires CCO user id Invoice is sent upon notification (not download) 1. Distributor ship to - Disty downloads PAK and sends via email - Disty accesses, re-assigns for partner download - Disty print / ship with COO when exporting 2. Drop ship orders - Notice sent to partner for direct access 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 5

Customer Testimonials Achieved customer satisfaction rating: 6 out of 5, if possible, 5 being the highest Roger Kraehenbuehl, purchasing agent, ALSO Schweiz We have nothing but positive things to say about our pilot participation Dustin Beck, INX procurement I was able to log in and receive the licensing from the website. It was very fast and to the point Chris Ruttman, INX sales division I don t think it could be any easier and thank you Andrea Lucero, purchasing agent, Nexus 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 6

Available Products Cisco IP Telephony Solutions Catalyst 3560-E Series Catalyst 3750-E Series Cisco Unified Communication 500 Series Cisco 1800 Series Integrated Services Routers Cisco ASA 5500 Series Adaptive Security Appliances Cisco 800 Series Products Network Management Security Cisco MDS 9100 Series Multilayer Fabric Storage Switches Catalyst Blade Switch 3000 Series www.cisco.com/web/tsweb/edelivery/pilot/edelivery.html 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 7

Call to Action To share the information with your resellers, download the OFT template from the Distribution Livelink. If you d like to send an email blast or postcard to your resellers with this communication, log on to Campaign Builder and choose one of the Generic Templates on the right column- it s fast, easy and free. Just upload the copy into the template, choose the picture you like, and send out to your resellers. 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 8

Documentation Customer and Partner Training Modules edelivery Distributor Guide - Guides are intended for parties who DO have a direct financial relationship (buy directly from) Cisco. This includes Distributors and DVARs edelivery User Guide - Intended for parties who Do Not have a direct financial relationship with Cisco. This includes: resellers and end users. These are resellers who do NOT buy direct from Cisco edelivery FAQs Documentation and available SKUs can be found at the following link: www.cisco.com/web/tsweb/edelivery/pilot/edelivery.html 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 9

Contacts and Escalation Your CSRM/FSRM should be you first point of contact to help address any issues or questions regarding edelivery. General Questions edelivery-info@external.cisco.com 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 10