C A LIFORNIA HEALTHCARE FOUNDATION. s n a p s h o t The State of Health Information Technology in California



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C A LIFORNIA HEALTHCARE FOUNDATION s n a p s h o t The State of Health Information Technology in California 2011

Introduction The use of health information technology (HIT), defined as the software used to store, retrieve, share, and use clinical information effectively, has been growing within the state of California. HIT tools have the potential to reduce errors and adverse clinical events, and to improve the quality and efficiency of patient care. However, significant progress remains before these benefits can be fully realized. This snapshot is the second comprehensive overview of HIT adoption and use in California; the first snapshot was published in 2008. The results reported here describe the use of HIT by physicians, hospitals, and community clinics and reveal overall growth in adoption, with certain key gaps. highlights include: A larger percentage of physicians reported access to electronic health records (EHRs) and ordering systems than reported in the 2008 snapshot. In general, physicians in larger practices were more likely than those in smaller practices to report the practice had implemented HIT tools. Use of decision support tools, particularly for medication orders, also became more widespread among physicians. In practices where technology is available, the majority of the physicians reported using decision support tools routinely. HIT use by hospitals varied widely by type of HIT tool. While nearly 90 percent of California hospitals reported having or being in the process of installing clinical decision support systems, only 40 percent reported having order entry systems installed. contents Physicians EHR Use... 3 Electronic Ordering Systems... 7 Decision Support Tools... 14 Clinical Data Exchange.... 21 Communication with Patients... 24 Hospitals.... 26 Community Clinics.......... 34 Authors / Acknowledgments... 40 Appendix.................. 41 Sources, Methodologies, and Definitions Community clinics saw tremendous growth in HIT use over the last six years. In 2005, 3 percent of clinics reported having an EHR; in the most recent survey, 47 percent reported having implemented one. The growth of HIT use among physicians and community clinics in particular is a positive trend that ideally will accelerate with the current influx of federal funding. This financial support is a critical factor in transitioning the California health care system from the early stages of HIT adoption to a phase in which technology is effectively and routinely leveraged to create a safer and more efficient care delivery system. Note: In some of the following slides, the response percentages do not exactly total 100 percent due to rounding. Percentage results that do not total 100 percent due to the allowance of multiple responses are noted in the text. 2011 California He a lt h Car e Fo u n d at i o n 2

EHR Implementation at Physician Practices, Overall and by Practice Size EHR Use Implemented Not Implemented Unknown All Physicians (n=65,388) Solo 48% 46% 7% 20% 63% 16% About half of physicians reported working at practices with EHRs in place. Physicians in larger practices were more likely than those in small 2 to 5 MDs 6 to 50 MDs 51+ MDs 39% 56% 5% 64% 33% 80% 18% 3% and solo practices to report that their practice had implemented EHR software. 1% Source: SK&A, 2010. 2011 California He a lt h Car e Fo u n d at i o n 3

EHR Use by Primary Care Physicians EHR Use n=187 3% Decline to Answer Over half of primary care physicians (PCPs) surveyed reported using an EHR in his/her practice. Do Not Use EHR 43% Use EHR 55% Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 4

Use of Electronic Clinical Documentation by PCPs EHR Use n=187 3% Decline to Answer Fifty-three percent of primary care physicians reported using electronic entry of clinical notes, including medical history and follow-up notes. Do Not Use 45% Routinely Use 46% 7% Occasionally Use Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 5

Implementation of Technology to Access Clinical Information, Overall and by Practice Category EHR Use All Physicians (n=526) Solo 2 to 5 MDs 6 to 50 MDs* Hospitals/Med Schools* Implemented Not Implemented 58% 42% 33% 67% 44% 56% 59% 41% 84% 16% Physicians in larger practices were more likely than those in small and solo practices to report their practice had implemented technology to access clinical information such as patient notes, medication lists, or problem lists. *Difference from Solo physicians category is statistically significant at p < 0.01. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. Data for practices with 51 or more physicians and an additional category, Community Health Centers and Other Practice Settings, are not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 6

Implementation of Electronic Ordering Systems for Clinical Tests, Overall and by Practice Category Electronic Ordering Systems All Physicians (n=524) Solo 2 to 5 MDs 6 to 50 MDs* 51+ MDs* Implemented Not Implemented 54% 47% 30% 70% 44% 56% 60% 40% 88% 12% Fifty-four percent of physicians reported their practices had implemented electronic ordering systems for lab, radiology, and diagnostic tests. Implementation varied widely depending on the size of the practice; only 30 percent of physicians working in solo practices reported having electronic Hospitals/Med Schools* 65% 35% ordering systems in place, compared to *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 88 percent of physicians in practices with 51 or more physicians. 2011 California He a lt h Car e Fo u n d at i o n 7

Electronic Ordering of Lab Tests by PCPs Electronic Ordering Systems n=187 3% Decline to Answer A second survey found 46 percent of primary care physicians used electronic ordering of lab tests. Do Not Use 52% Routinely Use 40% 6% Occasionally Use Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 8

Implementation of Technology to View Clinical Results, Overall and by Practice Size Electronic Ordering Systems All Physicians (n=527) Solo 2 to 5 MDs* Implemented Not Implemented 77% 23% 56% 44% 75% 25% Most physicians reported their practices had implemented technology to view lab, radiology, and other diagnostic test results. 6 to 50 MDs* 78% 22% *Difference from Solo physicians category is statistically significant at p < 0.01. Notes: Data for practices with 51 or more physicians; hospital/med school data; and an additional category, Community Health Centers and Other Practice Settings, are not presented because of low sample size. These observations are included in the total n listed after All Practices. Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 9

Electronic Tracking of Lab Test Orders by PCPs Electronic Ordering Systems n=187 Decline to Answer 1% Over a quarter of primary care physicians reported they did not track lab orders until results reach clinicians, either Do Not Track 26% Track Using a Computerized System 41% electronically or manually. Track Using a Manual System 33% Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 10

Implementation of Electronic Prescribing Technology, Overall and by Practice Category Electronic Ordering Systems Implemented Not Implemented All Physicians (n=526) Solo 2 to 5 MDs* 6 to 50 MDs* 42% 59% 18% 82% 39% 61% 44% 56% Forty-two percent of physicians reported their practices had implemented technology for electronic prescribing. However, only 18 percent of solo practitioners reported their practices had implemented electronic prescribing technology. 51+ MDs* 85% 15% Hospitals/Med Schools 34% 66% *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 11

Implementation of Electronic Prescription Transmission Technology, Overall and by Practice Category Electronic Ordering Systems Implemented Not Implemented All Physicians (n=526) Solo 2 to 5 MDs* 6 to 50 MDs* 40% 60% 18% 82% 37% 63% Similar to the results reported for electronic prescribing, 40 percent of physicians reported their practices had implemented technology to transmit prescriptions to the pharmacy electronically. 39% 61% 51+ MDs* 85% 15% Hospitals/Med Schools 32% 68% *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 12

Implementation of Technology to Access Electronic Formulary Information, Overall and by Practice Category Electronic Ordering Systems All Physicians (n=527) Solo 2 to 5 MDs 6 to 50 MDs Hospitals/Med Schools* Implemented Not Implemented 55% 46% 40% 60% 38% 62% 50% 50% 70% 30% While fifty-five percent of California physicians reported their practices had implemented systems to access formulary information electronically, only 50 percent of those physicians reported routinely using those electronic systems. *Difference from Solo physicians category is statistically significant at p < 0.01. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. Data for practices with 51 or more physicians and an additional category, Community Health Centers and Other Practice Settings, are not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 13

Implementation of Decision Support Tools, Overall and by Practice Category Decision Support Tools All Physicians (n=522) Solo 2 to 5 MDs 6 to 50 MDs Implemented Not Implemented 72% 28% 58% 42% 69% 31% 73% 27% Decision support tools for diagnostic and treatment recommendations have been widely implemented, with 72 percent of physicians reporting their practices had implemented these tools. Hospitals/Med Schools* 79% 21% *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. Data for practices with 51 or more physicians and an additional category, Community Health Centers and Other Practice Settings, are not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 14

Implementation of Automated Reminder Systems for Preventive Services, Overall and by Practice Category Decision Support Tools Implemented Not Implemented All Physicians (n=521) Solo 2 to 5 MDs* 6 to 50 MDs 42% 58% 23% 78% 39% 61% 33% 67% Physicians in large practices of more than 51 physicians were more likely than those in smaller and solo practices to report their practices had implemented technology to generate reminders for clinicians about preventive services. 51+ MDs* 84% 16% Hospitals/Med Schools 38% 62% *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 15

Implementation of Automated Reminder Systems for Other Patient Follow-Up, Overall and by Practice Category Decision Support Tools Implemented Not Implemented All Physicians (n=519) Solo 2 to 5 MDs 39% 61% 24% 76% Thirty-nine percent of physicians reported their practices had implemented automated systems to generate patient follow-up reminders for clinicians. 35% 65% 6 to 50 MDs 36% 64% 51+ MDs* 76% 24% Hospitals/Med Schools 34% 66% *Difference from Solo physicians category is statistically significant at p < 0.01. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 16

Implementation of Decision Support Tools for Rx Orders, Overall and by Practice Category Decision Support Tools All Physicians (n=525) Solo 2 to 5 MDs* 6 to 50 MDs Hospitals/Med Schools* Implemented Not Implemented 70% 30% 54% 46% 73% 27% 68% 32% 75% 25% Seventy percent of physicians reported their practices had implemented decision support tools to obtain information on potential patient drug interactions with other drugs, drug allergies, and/ or other patient conditions, in order to reduce medication errors. *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. Data for practices with 51 or more physicians and an additional category, Community Health Centers and Other Practice Settings, are not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 17

Use of Decision Support Tools for Rx Orders by PCPs Decision Support Tools n=187 3% Decline to Answer A second survey of primary care physicians found that use of decision support tools for drug dose and drug interaction warnings was slightly less prevalent, with 52 percent Do Not Use 44% Routinely Use 44% of physicians reporting that they used these types of electronic alerts. 8% Occasionally Use Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 18

Use of Automated Alerts to Provide Patients With Test Results by PCPs Decision Support Tools n=187 Decline to Answer 1% Thirty-two percent of primary care physicians reported receiving receive computerized alerts to provide patients with test Don t Use Any Alert System 39% Use a Computerized Alert System 32% results, while 29 percent of physicians said they relied on a manual system. Use a Manual Alert System 29% Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 19

Use of Guideline-based Alerts for Interventions and Tests by PCPs Decision Support Tools n=187 Decline to Answer 1% Thirty-five percent of primary care physicians reported receiving computerized reminders Don t Use Any Alert System 42% Use a Computerized Alert System 35% to increase compliance with guidelines. Use a Manual Alert System 23% Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 20

Implementation of Electronic Clinical Data Exchange Systems with Other Physicians, Overall and by Practice Category Clinical Data Exchange A little over half of Implemented Not Implemented physicians surveyed All Physicians (n=526) 51% 49% reported their practice had implemented technology Solo 2 to 5 MDs 24% 76% 39% 61% to exchange clinical data electronically with other physicians. 6 to 50 MDs* 57% 43% Hospitals/Med Schools* 63% 37% *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. Data for practices with 51 or more physicians and an additional category, Community Health Centers and Other Practice Settings, are not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 21

Implementation of Electronic Clinical Data Exchange Systems With Hospitals and Laboratories, Overall and by Practice Category Clinical Data Exchange Physicians in large Implemented Not Implemented practices (those with 51 All Physicians (n=527) Solo 2 to 5 MDs 6 to 50 MDs* 51% 49% 34% 66% 43% 57% 58% 42% or more physicians) were especially likely to report that their practice had implemented electronic systems to exchange clinical data with hospitals and laboratories. 51+ MDs* 88% 12% Hospitals/Med Schools 48% 52% *Difference from Solo physicians category is statistically significant at p <.0.01. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 22

Receipt of Discharge Information by PCPs Clinical Data Exchange Time Frame (n=187) Less than 48 Hours 2 to 4 Days 5 to 14 Days 18% 34% 31% Delivery Method (n=187) Fax Mail Email 30% 15% 47% Only 34 percent of primary care physicians reported receiving discharge information on their patients within 48 hours of discharge, including information on 15 to 30 Days 8% Remote Access 15% recommended follow-up care and other information More than 30 Days <0.5% Other 13% they need to continue managing the patient. Rarely/Never Receive Adequate Report 6% Decline to Answer 4% Decline to Answer 1% Seventy-seven percent of physicians reported receiving this information via fax or mail. Note: Respondents may choose more than one response. Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 23

Implementation and Use of Email To/From Patients About Clinical Issues, Overall and by Practice Category Communication with Patients All Physicians (n=519) Solo Implemented Not Implemented 40% 20% Usage 30% 60% 50% Routine Occasional None 30% 70% While 40 percent of physicians reported their practices had implemented systems allowing them to communicate with patients via email, only 2 to 5 MDs 6 to 50 MDs 51+ MDs* 24% 76% 33% 67% 74% 26% 30 percent of those physicians reported routinely doing so. Hospitals/Med Schools 47% 53% *Difference from Solo physicians category is statistically significant at p < 0.01. Difference from Solo physicians category is statistically significant at p < 0.05. Notes: Hospitals/Med Schools includes physicians working in hospital- or medical school-owned office practices; hospital or medical school clinics or emergency rooms; or on hospital staff. An additional category, Community Health Centers and Other Practice Settings, is not presented because of low sample size. These observations are included in the total n listed after All Practices. Source: Center for Studying Health System Change, 2008. 2011 California He a lt h Car e Fo u n d at i o n 24

Use of Email To/From Patients About Clinical or Administrative Issues by PCPs Communication with Patients n=187 3% Decline to Answer A second survey also found a low level of penetration of email Often Use Email 12% technology, with 44 percent of primary care physicians reporting never Never Use Email 44% Sometimes Use Email 18% emailing with patients for either clinical or administrative purposes. Rarely Use Email 23% Source: Commonwealth Fund International Health Policy Survey of Primary Care Physicians, 2009. 2011 California He a lt h Car e Fo u n d at i o n 25

Implementation of Electronic Clinical Documentation Systems at Hospitals n=386 Hospitals Thirty-two percent of hospitals reported having No System Implemented Nor Plans to Purchase 45% Implemented 32% an electronic clinical documentation system in place. An additional 25 percent reported being in the process of implementing one or contracting to have one built. Plan to Purchase 2% 6% Contracted/ Not Yet Implemented 14% Implementation in Process Source: HIMSS Analystics Database, 2010. 2011 California He a lt h Car e Fo u n d at i o n 26

Prevalence of Electronic Clinical Documentation Functions at Hospitals Hospitals n=191 Fully Implemented Began Implementation No Implementation in at Least One Unit or Resources Identified* and No Specific Plans Of the various clinical documentation functions, Medication Lists Physician Notes 65% 18% 17% 39% 27% 34% medication lists are most commonly implemented, with 65 percent of hospitals reporting they had fully implemented medication lists in at least one unit. Problem Lists 51% 19% 30% *Those who reported that they were either beginning to implement in at least one unit or have resources identified to implement in the next year. Source: Authors (Jha et al.) analyses of data from the 2008 AHA Annual HIT Supplement of Acute Care Hospitals in the U.S. 2011 California He a lt h Car e Fo u n d at i o n 27

Prevalence of EHR Functions at Hospitals Hospitals n=191 Fully Implemented Began Implementation No Implementation in at Least One Unit or Resources Identified* and No Specific Plans Lab reporting is the most commonly implemented Lab Reports Radiology Images 89% 5% 6% 81% 10% 9% EHR function, with nearly 90 percent of hospitals reporting they had fully implemented lab reporting in at least one unit. Radiology Reports 88% 5% 7% *Those who reported that they were either beginning to implement in at least one unit or have resources identified to implement in the next year. Source: Authors (Jha et al.) analyses of data from the 2008 AHA Annual HIT Supplement of Acute Care Hospitals in the U.S. 2011 California He a lt h Car e Fo u n d at i o n 28

Implementation of Computerized Order Entry Systems at Hospitals Hospitals n=386 Forty percent of hospitals reporting having a No System Implemented Nor Plans to Purchase 37% Implemented 28% Implementation in Process 12% computerized order entry system currently installed or being in the process of installing one. 2% Contracted/ Not Yet Implemented 20% Plan to Purchase Source: HIMSS Analystics Database, 2010. 2011 California He a lt h Car e Fo u n d at i o n 29

Implementation of Computerized Order Entry Systems for Medications at Hospitals Hospitals n=191 Thirty-six percent of hospitals reported No System Implemented Nor Plans to Purchase 43% Fully Implemented in at Least One Unit 36% having implemented a computerized order entry system for medications in at least one unit. Began Implementation or Resources Identified* 21% *Those who reported that they were either beginning to implement in at least one unit or have resources identified to implement in the next year. Source: Authors (Jha et al.) analyses of data from the 2008 AHA Annual HIT Supplement of Acute Care Hospitals in the U.S. 2011 California He a lt h Car e Fo u n d at i o n 30

Implementation of Decision Support Systems at Hospitals Hospitals n=386 Implemented Nearly 90 percent of hospitals reported having installed decision support 77% systems or being in the Implementation in Process 3% process of implementing one. Contracted/Not Yet Implemented 9% Plan to Purchase 1% No System Implemented Nor Plans to Purchase 13% Note: Individual hospitals may have multiple installations of decision support systems, so the total may exceed 100 percent. Source: HIMSS Analystics Database, 2010. 2011 California He a lt h Car e Fo u n d at i o n 31

Prevalence of Decision Support Functions Implemented at Hospitals Hospitals n=191 Fully Implemented Began Implementation No Implementation in at Least One Unit or Resources Identified* and No Specific Plans Checks for drug allergies and drug interactions were Clinical Guidelines Clinical Reminders 34% 24% 42% 30% 30% 40% reported as the most commonly implemented forms of decision support. Drug Allergy Alerts 56% 19% 25% Drug-Drug Interactions 54% 20% 25% Drug Dosing Support 38% 27% 35% *Those who reported that they were either beginning to implement in at least one unit or have resources identified to implement in the next year. Source: Authors (Jha et al.) analyses of data from the 2008 AHA Annual HIT Supplement of Acute Care Hospitals in the U.S. 2011 California He a lt h Car e Fo u n d at i o n 32

Hospitals with Clinical Data Repositories Hospitals n=386 Contracted/ Not Yet Implemented 9% 3% Plan to Purchase 1% No System Implemented Nor Plans to Purchase 9% Clinical data repositories are prevalent in California hospitals; 78 percent of hospitals reported current installations. Implemented 78% Implementation in Process Source: HIMSS Analystics Database, 2010. 2011 California He a lt h Car e Fo u n d at i o n 33

EHR Implementation and Use at Community Clinics Community Clinics n=151 Have Not Started Process or Unknown 12% Forty-seven percent of community clinics in California reported having implemented an EHR system. An additional 41 percent reported Evaluating Vendors 16% Scheduled 10% Implemented 47% having begun the process of evaluating vendors, contracting, or scheduling an installation. Signed Contract 15% Source: AQICC MU, 2011. 2011 California He a lt h Car e Fo u n d at i o n 34

EHR Implementation at FQHCs Community Clinics n=33 Implemented and used exclusively 10% Seventy percent of federally qualified health centers (FQHCs) in California reported not having an EHR system in place. Implemented but some paper systems used 20% Not Implemented 70% Source: NACHC HIT Survey of Health Centers, 2008. 2011 California He a lt h Car e Fo u n d at i o n 35

Electronic Prescribing Functions Implemented at FQHCs Community Clinics n=33 Only 18 percent of FQHCs reported they had Computerized Orders for Prescriptions* 27% implemented technology to transmit prescriptions Electronic Selection of Medications 24% electronically. Electronic Transmission of Prescriptions 18% Printing of Prescriptions 27% Fax Transmission of Prescriptions 21% Note: Respondents could answer Yes to more than one function, so the total may exceed 100 percent. *Two organizations use standalone electronic prescribing systems not part of an EHR. Source: NACHC HIT Survey of Health Centers, 2008. 2011 California He a lt h Car e Fo u n d at i o n 36

Computerized Order Entry Functions Implemented at FQHCs Community Clinics n=33 Computerized Orders for Tests Electronic Transmission of Lab Orders 21% Over a quarter of FQHCs reported having implemented technology to receive lab results electronically. 21% Electronic Receipt of Lab Results 27% Note: Respondents could answer Yes to more than one function, so the total may exceed 100 percent. Source: NACHC HIT Survey of Health Centers, 2008. 2011 California He a lt h Car e Fo u n d at i o n 37

Decision Support Tools Implemented at FQHCs Community Clinics n=33 Medication Orders Automated Prompts with Information on Drug Being Prescribed Drug-Drug Interactions, Allergy Concerns, Warnings or Cautions 21% 21% Between 18 and 27 percent of FQHCs reported implementation of various decision support tools. Twenty-seven percent of organizations reported having Inappropriate Dose or Route of Administration Clinical Notes 18% implemented reminders for guideline-based interventions. Reminders for Guideline-Based Interventions and/or Screening Tests 27% Clinical Decision Support for at Least One Diagnosis 18% Note: Respondents could answer Yes to more than one function, so the totals for each table may exceed 100 percent. Sources: National Association of Community Clinics survey, 2009. NACHC HIT Survey of Health Centers, 2008. 2011 California He a lt h Car e Fo u n d at i o n 38

Disease-Specific Patient Registries at Community Clinics, Implementation and Prevalence Community Clinics None Implemented or Planned 34% 8% Implementation at Community Clinics (n=151) Implemented 63% No Registry 12% Prevalence at FQHCs (n=33) Registry 88% The strong majority of community clinics reported implementation or plans to implement disease-specific registries. Among FQHCs surveyed, 88 percent reported having a registry in place. Plan to Implement Sources: AQICC MU, 2011. NACHC HIT Survey of Health Centers, 2008. 2011 California He a lt h Car e Fo u n d at i o n 39

Author Jodi Simon, Dr.P.H., independent contractor for more information California HealthCare Foundation 1438 Webster Street, Suite 400 Oakland, CA 94612 C A LIFORNIA HEALTHCARE FOUNDATION 510.238.1040 www.chcf.org 2011 California He a lt h Car e Fo u n d at i o n 40

Appendix Sources, Methodologies, and Definitions The slides in this presentation are based on data from seven independent sources, which used diverse methodologies to collect the data between 2008 and 2011. The Center for Studying Health System Change (HSC), a nonpartisan policy research organization located in Washington, D.C., surveyed physicians for its nationally representative 2008 Health Tracking Physician Survey between February and October 2008. The sample of physicians was drawn from the American Medical Association physician master file, and included active, nonfederal, office- and hospital-based physicians providing at least 20 hours per week of direct patient care. Residents and fellows were excluded, as were radiologists, anesthesiologists, and pathologists. The survey includes responses from more than 4,700 physicians and had a 62 percent response rate. HSC estimates include responses from 535 physicians with practices based in California. Harris Interactive, a market research firm, surveyed primary care physicians and pediatricians in 11 countries on behalf of the Commonwealth Fund between February and July 2009. Responses were collected via mail, phone, and online. For U.S. physicians, Harris drew a random sample of 1,442 physicians, including 484 California physicians, from the current American Medical Association physician master file. They obtained a 39 percent response rate in the U.S. and the California sample mirrors this response rate. For a more detailed description of the methods used in this survey, see Schoen et al. Health Affairs 2009;28(6): w1171 83. SK&A, a Cegedim Company and provider of multi-channel health care marketing information databases and solutions, maintains an office-based physician database of over 700,000 U.S. physicians. The database contains physician contact information, as well as selections that provide ownership; size; health system and hospital affiliations; EMR use; physician access; and specialty information. SK&A has been compiling its databases for 28 years and the physician database is phone-verified every six months. The HIMSS Analytics Database collects data on 30,000+ acute care and ambulatory facilities in the U.S. Information in the database is updated annually and voluntarily by hospitals using a web-based process. The sample used for this report has 386 hospitals. The American Hospital Association (AHA), in collaboration with researchers from the Harvard School of Public Health, the Institute for Health Policy, Massachusetts General Hospital, and George Washington University, surveyed all acute care hospitals that are AHA members. The survey was mailed to hospital chief executive officers in March 2008 to be completed by September 2008. Responses were received from 3,029 hospitals in the U.S., a 63 percent response rate. After federal hospitals and those located outside the U.S. were excluded, the final sample included 2,952 hospitals. The final California sample included 191 responding hospitals, a 50 percent response rate. For a more detailed description of the methods used in this survey, see Jha. et al., New England Journal of Medicine 2009; 360:1628 38. The National Association of Community Health Centers (NACHC) 2008 HIT Survey of Health Centers was conducted by Michael R. Lardiere, LCSW, Director of HIT; Sr. Advisor Behavioral Health. The survey was a 15-minute online survey of its member organizations. It was distributed to 989 organizations and achieved a 37 percent response rate. For more information see www.nachc.com. The California HealthCare Foundation (CHCF) awarded funds to the 13 Regional Clinic Associations of California (Consortia) and the California Primary Care Association (CPCA) to complete the Aligning Quality Improvement in California Clinics for Meaningful Use (AQICC-MU) initiative. This two-year project (August 2009 through July 2011) prepares California clinics for the meaningful use of EHRs and other health information technology to improve clinical outcomes and operational efficiency. Data is collected at the participating clinic site level on four clinical measures and two operational measures, and the status of EHR and chronic disease management system (CDMS) implementation status. For the clinical and operational measures, data is submitted by clinics or consortia via a CPCA-managed web portal. The EHR and CDMS information is collected by each consortium about its member clinics, and consolidated at a regional and then state level before submission to CHCF. The data in this report was collected in January 2011. 2011 California He a lt h Car e Fo u n d at i o n 41