HP Systems Insight Manager Unified Platform Management HP Systems Insight Manager software provides a simple, secure, unified platform to manage server and storage environments. It enables [CustomerName] to consolidate the management of hardware resources, reduce troubleshooting and asset management complexity and increase control over the physical and virtual elements within its server and storage infrastructure. HP Unified Infrastructure Management Architecture HP Support Services Warranty & Support Service Essentials Remote Support Pack Optional plug-ins and extensions deliver powerful platform-specific capabilities. HP Software (and other enterprise-management tools) HP Systems Insight Manager Core management services Insight Essentials Insight Control Physical and virtual platforms Integrity Essentials Storage Essentials Multi-OS 3rd Party & Custom HP Web Jetadmin HP Client Manager HP SIM users see Real Results Server to administrator ration doubled Administration costs declined by 29% Downtime reduced by 77% Source: IDC Study of HP SIM users, June 2007 Managed environments NonStop NetWare Tru64 SAN/NAS And many more HP Systems Insight Manager (SIM) is the foundation for the HP unified infrastructuremanagement strategy. With HP Systems Insight Manager and optional Essentials software plug-ins, HP delivers a heterogeneous multi-os server and storage management solution that enables [CustomerName] to holistically monitor and control its environment which improves operational efficiency and reduces costs. Easiest, Simplest and Least Expensive HP Systems Insight Manager 5.2 is the clear choice for managing HP servers and storage by being the easiest, simplest and least expensive way for [CustomerName] s system administrators to maximize system uptime and health. Benefits SIM 5.2 include: The easiest to use single software tool to manage HP servers and storage Deliver a consolidated view of everything [CustomerName] needs to manage its infrastructure from anywhere physical and virtual Automate repetitive tasks, reduce errors and improve IT staff efficiency Easy to use interface enables administrators to view SIM and plug-ins as one tool Optimizing system uptime and health Page-1
Increase service levels by proactively discovering, monitoring, and alerting [CustomerName] to problems Reduce downtime by streamline problem resolution Reduce the number of incidents and impact of failures Foundation for managing HP platforms and Support Services, plus extends to the Operations Center Provide the same base management platform for all HP servers and storage to help improve administrator productivity Provide the ability to automatically retrieve and download warranty and contract details HP customers are seeing strong benefits. In a survey of SIM users (conducted by IDC), SIM helped reduce systems administration costs by 29% and helped them double their server to administrator ratio. A New Approach to Platform Management HP Systems Insight Manager boasts a distinguished heritage. It combines the best capabilities of HP Insight Manager, HP Toptools and HP Servicecontrol Manager, tools that have been keeping IT operating efficiently for over 10 years. The result is the industry s first cross-platform, platform-management solution that runs on the operating system of [CustomerName] s choice Windows, Linux, HP-UX, OpenVMS, or Tru64 a solution flexible enough to manage mixed environments and scalable enough to help manage all of [CustomerName] s HP systems over the entire life cycle. With an HP unified standards-based management platform, [CustomerName] can manage system faults, assets, security and configurations and warranty and contracts retrieval and reporting across Windows, HP-UX, Linux, OpenVMS and NonStop environments. Users have a choice of modes to access HP Systems Insight Manager capabilities, either via an intuitive web-based GUI or through a command-line-interface. The solution is even designed to manage devices of third-party vendors by using management standards and automatically launching vendor-specific management tools. HP Systems Insight Manager is extensible, so it can grow with [CustomerName] s business. [CustomerName] can easily integrate specialized HP and other management tools to help manage systems over their entire life cycles, from virtualization, deployment and performance management to workload management and system upgrades. [CustomerName] can also customize the management platform with off-the-shelf or internally-developed scripts and applications. And for complete control of the entire enterprise, HP Systems Insight Manager also integrates and feeds information directly into HP Software products, to augment [CustomerName] s ability to manage the availability and performance of critical services enterprise-wide. Key Features and Benefits HP Systems Insight Manager helps maximize IT staff efficiency and hardware platform availability for small and large server deployments alike. It is designed for end-user setup and its modular architecture enables systems administrators to plug in additional functionality as needed. Key features and benefits of HP SIM include the following: Page-2
Delivers fault monitoring, inventory reporting and configuration management for ProLiant, Integrity and HP 9000 systems, as well as HP StorageWorks MSA, EVA, XP arrays and various third-party arrays via a web-based GUI or command line Provides base-level management of HP clients, printers and selected storage, and can be extended with HP Client Manager, CommandView storage management and HP Web Jetadmin for more advanced management capabilities Reduces downtime with automatic HP support center call initiation, intelligent event details, and troubleshooting and self-repair tools through the additional HP Services Remote Support Pack offering automated contracts and warranty tracking and reporting notifications Facilitates secure, scheduled execution of OS commands, batch files and custom or off-the-shelf applications across groups of Windows, Linux, HP-UX, Tru64 and OpenVMS systems Uses the latest in industry standards, such as Java 2 Platform, Enterprise Edition (J2EE), Storage Management Initiative Specification (SMI-S), Web Based Enterprise Management (WBEM) and Windows Management Instrumentation (WMI) Enables centralized updates of BIOS, drivers and agents across multiple ProLiant servers with system software version control Enables secure management through support for secure sockets layer (SSL), secure shell (SSH), OS authentication and role-based security Installs on Microsoft Windows, HP-UX, OpenVMS, Linux and NonStop environments Drives consolidation and boosts asset utilization through effective workload virtualization Improves server density and power efficiency Unified Server and Storage Management HP Systems Insight Manager offers a central point of integration between the entire infrastructure and management tools such as HP Software and Insight Essentials, Integrity Essentials and Storage Essentials suites. It simplifies and consolidates infrastructure management. It is an enabler for Infrastructure automation and virtualization by enabling the structuring of IT management around business processes, not hardware platforms. Through the use of industry standards, HP SIM supports both HP and non-hp devicemanagement support, which can lower [CustomerName]'s infrastructure maintenance costs and free resources for innovation, reduce costs and maximize resource utilization with virtualization technologies, automate error-prone manual processes and unify management, simplify integration, and protect [CustomerName]'s IT investments through standards-based innovation. Improve Efficiency of the IT Staff HP SIM facilitates collaboration between islands of management and can reduce costs by deploying, managing change and allocating [CustomerName]'s scarce server/storage resources. SIM offers a consistent security model across management domains, and can reduce [CustomerName]'s reliance on resource-intensive, error-prone manual processes through more effective infrastructure automation. Using HP SIM, [CustomerName] can make faster, more efficient decisions and more easily troubleshoot complex problems that span server and storage infrastructure using a single, consolidated, consistent source of Page-3
information. [CustomerName]'s IT staff can increase efficiency by focusing less on daily maintenance and more on meeting future tactical and strategic needs through innovation and planning. Core Services for Consistent Management HP Systems Insight Manager offers powerful capabilities in several key areas: fault management, configuration management, asset management with automatic discovery, secure multi-system management and warranty and contracts retrieval and reporting. Hardware Fault Management Like its acclaimed predecessors, HP Systems Insight Manager continually monitors server systems and proactively warns of potential system faults that could cause failures so [CustomerName] can fix them before they impact business activities. If a hard drive is about to fail, HP Systems Insight Manager can be configured to page a technician, launch a script, or feed the diagnostic information to other HP Software products, such as HP Network Node Manager and HP Operations. If the operating system has gone offline, HP Systems Insight Manager connects to the onboard management processor to enable remote troubleshooting and corrective action. Essentially, HP Systems Insight Manager helps make [CustomerName] s systems more stable, reliable and available. Configuration Management HP Systems Insight Manager helps IT staff isolate problems associated with hardware or software configuration changes and helps establish efficient processes for updating system software. With configuration snapshot comparisons, Systems Insight Manager can detect the presence of unauthorized software updates or see if any memory was removed from [CustomerName] s newest production server. With Version Control and Software Distributor, administrators can centrally manage and deploy important system software updates. HP Systems Insight Manager can even execute tasks simultaneously on multiple nodes. This kind of intelligent automation can save time and enhance staff productivity. Asset Management HP Systems Insight Manager can also help [CustomerName] to better manage computing assets. Its auto-discovery feature identifies servers, clients, printers and other devices attached to the network; collects detailed data on each device; and places this information into customized reports. Armed with this information, IT managers can identify which assets are underutilized, which hardware needs to be upgraded, which servers need to be replaced, and which need to be reconfigured to support strategic IT initiatives. The objective is clear: increase return on assets. Remote Management Through integration with HP Systems Insight Manager, HP remote management solutions proved efficient centralized administration for [CustomerName] s corporate data centers and remote sites. Systems Insight Manager reduces system management costs by providing centralized fault, configuration and performance information. Operational efficiencies are improved through extensive remote-management capabilities and decreased server downtime through proactive fault management and version control. Page-4
Robust Security Centralized management provides the ability to control systems from anywhere on the corporate network. These capabilities must be kept secure from unauthorized users. Fortunately, HP Systems Insight Manager offers secured communications plus role-based security, enabling administrators to determine who can perform which management actions against which set of managed devices. The robust security features in HP Systems Insight Manager help safeguard [CustomerName] s management infrastructure and deter attacks that could bring down the network. Warranty and Contracts Retrieval and Reporting HP Systems Insight Manager 5.1 can automatically download the most current warranty and contract details from HP. Using Remote Support Pack to communicate, authenticate and retrieve information the details are displayed for each server and storage device with custom reports that allow [CustomerName] to automate the current manual entitlementtracking process. HP SIM can also send notifications 90, 60 and 30 days prior to a warranty or support contract expiration. Extensibility for Control and Flexibility Simplifying platform management does not just involve establishing consistent management processes. It is key to create platforms that are more manageable and to provide modular and extensible tools. Beyond its core services, HP Systems Insight Manager allows [CustomerName] to plug in optional HP tools as well as custom scripts and off-the-shelf applications. Because HP Systems Insight Manager is based on leading open-communications standards, integration with other tools is simple. Some examples [CustomerName] can configure Systems Insight Manager to feed fault reports into HP Software products, enabling IT managers to trace service failures back to hardware resources. Integrating Rapid Deployment Pack into Systems Insight Manager, allows [CustomerName] to deploy operating system and application images to new servers from the same interface that [CustomerName] uses to track server availability. Integrating HP Insight Power Manager allows [CustomerName] IT staff to enhance server density through accurate measurement and reporting of power consumption and thermal output across multiple HP ProLiant servers and HP BladeSystem server blades. Integrating of Server Migration Pack allows [CustomerName] to drive consolidation of application workloads and improve asset utilization. The Partition Manager tool available with HP-UX systems can be integrated with Systems Insight Manager to provide automated partitioning and capture of detailed server configuration data. Using HP Insight Dynamics VSE with HP SIM allows [CustomerName] to manage its physical and virtual resources in exactly the same way all from the familiar interface of HP SIM. Page-5
Standardize IT Processes across Platforms To create a manageable platform, it is important to align IT around processes, not just hardware platforms. Today, separate IT staffs and separate tools are generally dedicated to separate Windows, Linux, UNIX and OpenVMS systems. This division of resources is not very efficient or cost-effective. Even homogeneous environments have their own divisions. IT departments are often organized by discipline, such as deployment, fault management, inventory, systems software and remote management. HP Systems Insight Manager, with its consistent, standards-based management tools, can help erase these artificial boundaries. Staff and resources can now be organized around the business services they support. The result is higher productivity and greater accountability. Integrate New Technologies HP Essentials improves [CustomerName]'s ability to quickly integrate new technologies in response to changing conditions. Using Insight Essentials, Integrity Essentials and Storage Essentials plug-in applications, [CustomerName] can accomplish the following: Implement unified infrastructure management in stages Match infrastructure supply to workload demand through effective infrastructure virtualization Choose and easily integrate the value-added software components relevant to [CustomerName]'s specific environment, and add new functionality only as and when needed. Reduce reliance on resource-intensive, error-prone, manual processes through effective infrastructure automation Automatically add or remove blade servers to maintain optimum user experience Improve the utilization of the server environment by quickly moving computing power where it is needed More efficiently integrate storage through the use of automatic storage provisioning Accelerate identification and resolution of problems across management domains Simplify and improve response times when managing server-storage infrastructure alerts Streamline infrastructure asset management Simplify the IT infrastructure security practice Consolidate and maintain one database for the entire IT infrastructure Save training and implementation costs Learn once, eliminate training IT staff on multiple infrastructure-management tools Provide more effective cross-training between domains of expertise Safely deliver powerful life-cycle management to the correct staff functions HP Software HP Software offers an enterprise-level solution, allowing [CustomerName] to manage an entire network of hardware, software and services from a single pane of glass. The Page-6
HP Software portfolio encompasses numerous products and solutions that can monitor the health and performance of the network and systems infrastructure, applications and business processes, and servers and storage systems. The architecture of HP Software combines readily with smart plug-ins, third-party software and internal software. HP Software applications allow [CustomerName] s organization to increase the performance of its infrastructure, anticipate and correct problems before they become critical, and automate and manage change in real time. Powerful HP SIM Plug-ins HP Systems Insight Manager plug-ins offer enhanced efficiency through shared components. They eliminate the redundant processes that waste [CustomerName]'s costly computing bandwidth and other resources. HP SIM plug-ins deliver easy-to-scale features through value-added modules for servers, blades and storage. HP Insight Essentials and Insight Control Management Suites HP Insight Essentials HP Insight Essentials management software packages deliver advanced management functions such as remote, performance and power management, provisioning, virtual machine management and accurate automation migration for physical servers and virtual machines through a common HP Systems Insight Manager foundation, or with the flexibility to stand alone independent of HP SIM with certain packages. With these essential management tools in place, IT departments benefit from improved problem identification and resolution, significant reductions in deployment times, greater control over power consumption and thermal output. HP Insight Control Management Suites The world's best-run server infrastructures are built with HP ProLiant, HP BladeSystem, and HP Insight Control Management software that makes [CustomerName] s IT staff, time-smart by providing total control, maximum flexibility and tangible savings from [CustomerName] s investment in HP infrastructure. HP Insight Control Management Suites Total Control Maximum Flexibility Tangible Savings HP Insight Control Environment HP Insight Control Environment for BladeSystem HP Insight Control Environment for Linux HP ilo Power Management Packs Page-7
Built on HP Systems Insight Manager and Insight Essentials software, the HP Insight Control Management Suites deliver the management capabilities required in a simple, integrated package, complete with run-once installation and streamlined licensing for a more complete life-cycle server management solution. HP Integrity Essentials Committed to consistency, HP offers a comprehensive set of integrated tools for seamless management of HP Integrity servers. HP Systems Insight Manager and HP Integrity Essentials help [CustomerName] control IT infrastructure with unified management of HP Integrity server environments running HP-UX 11i, Windows, Linux and OpenVMS. HP Storage Essentials HP Storage Essentials Enterprise Suite integrates with HP Systems Insight Manager to provide advanced storage-management capabilities. HP Storage Essentials features a base management console and an expanding portfolio of value-add plug-ins. [CustomerName] can deploy the complete Storage Essentials suite or seamlessly integrate new plug-ins, as needed, into an existing environment. Improved Efficiency Efficiency can improve dramatically when [CustomerName] introduces flexible, extensible, cross-platform tools to simplify platform management. [CustomerName] can stop thinking about hardware, operating systems, complexity and boundaries and start thinking about business opportunities, increased customer satisfaction and lower cost. Approach IT in a completely new way and simplify business operations with HP Systems Insight Manager. Page-8