Jefferson Parish Department of Water Emergency Plan

1. Overview Jefferson Parish Department of Water Emergency Plan 1.1. Purpose The purpose of this document is to establish procedures for the Department of Water during natural disasters or terrorist acts. Disruption in water quality and delivery may occur as a result of: Accidents Natural Disasters Terrorist Acts To reduce the effects of these emergencies the following emergency procedures have been developed. Procedures here are designed to help in restoring water service as quickly as possible with proper documentation to thoroughly track all necessary repairs. In this Emergency Operating Procedure (EOP) identifying all types of disasters which may disrupt water service is not of importance. Identifying water system components or equipment, that if damaged or destroyed, would greatly reduce the ability to produce and/or distribute water, is being investigated and when possible backup plans are created. The degree of destruction from a hurricane or a terrorist act is impossible to predict, but from information collected from past experiences we have developed this EOP. 1.2. Hazard Types: By recognizing that destruction from storms or terrorist acts differ each will require different means of preparation and a different response. Potential emergency situations can be classified as either: Emergency Situation with warning (example a Hurricane with many days notice before landfall) Emergency Situation without warning (example a terrorist act) All major components of the water treatment and distribution system are vulnerable to different hazards in different ways. Each asset has been analyzed on vulnerability and for each different hazard a plan has been put in place to mitigate damage and recover as quickly as possible. This plan includes hazards such as: Extreme Winds 01/22/07 1

Flooding from rain Flooding from tidal surge Explosion Lighting Fire Chemical Leak The four major components of our water System are: water treatment facilities, water intake stations, the elevated and ground water storage tanks, and the entire water distribution system. 2. Start of Hurricane Season Pre-Storm/Hurricane Plan Other than scheduled maintenance of equipment and routine running of back-up generators year round, the following issues must be addressed at the beginning of each hurricane season. Review this entire plan and if a procedure is not fully understood ask your supervisor for clarification. Review essential personnel (EP Info list) including phone numbers and addresses, essential equipment (EE Info list), and current contractors (CC Info List) list and e-mail any corrections to the Assistant Director and your Supervisor. Contact representatives from all current contracts (service and supply) to confirm availability of supplies and service during an emergency; also check on contracts exploration dates and if any possible amendments are needed. Do a detailed inspection of all essential equipment and have any repairs completed on an emergency basis. Prepare area to house essential personnel for an extended stay: check supplies, sleeping gear, bath facility items, etc. Warehouse: Check critical material stock to ensure orders have been received, and maintain maximum inventory of critical material throughout hurricane season. Inspect warehouse facility and yard; remove or secure any material or objects that may become a hazard during high winds or flooding. Check fuel for back-up generators Water Treatment Plants: Run and check out all generators. Check electrical system and ATS systems. Check and maintain maximum chemical inventory throughout hurricane season. Check washer and dryer for service. 01/22/07 2

Install all window and door protective coverings. Inspect facility and yard; remove or secure any material or objects that may become a hazard during high winds or flooding. Check fuel for back-up generators. Inspect safe rooms and check all equipment (Backup generator, Lights, Air Condition, bathroom facility, etc.). Review all safe room procedures and use of Safe Room safety equipment. Review with each operator the EOP and necessary forms which will be required during and after an emergency. Outside Maintenance: Install all window and door protective coverings Inspect facility and yard; remove or secure any material or objects that may become a hazard during high winds or flooding. Check fuel for back-up generators. Check each essential crew truck for proper tools and equipment. Review with each foreman or crew leader the EOP, the assigned area, and required forms that must be completed during and after an emergency. Utility Billing: Inform essential Utility Billing personnel, who they are to report to, when they will be required to report, and where they should report. 3. Approaching Storms or Hurricanes Plan and Procedures Stage 1 Pre-Activation Situation - National Weather Service issues a weather notice and identifies a tropical storm or hurricane in the Atlantic Ocean. The Storm s projected landfall is within 120 hrs (5-days) and a greater than 10% chance of the storm impacting Jefferson Parish. Action Director or Assistant Director of the Water Department will instruct supervisors to notify all essential personnel of condition and to be prepared for activation. Stage 2 Activation Expected Situation Tropical storm or hurricane enters the Gulf of Mexico with projected landfall within 96 hrs (4days) and a greater than 10% chance of impacting Jefferson Parish. 01/22/07 3

Action- - All essential personnel are notified of condition and ordered to secure personal property and address family needs. - Using the attached Post Disaster Contractor/Contract contact list, the assigned employee is to make contact with contractors and/or vendors and inform them Jefferson Parish may soon be activated and collect updated vital information on requesting services or materials. - Crews are ordered not to start any new jobs and to complete jobs in progress. Any job not completed must be secured daily. - All back-up generator fuel tanks are to be filled and automatic switch over system inspected: o West Bank Water Treatment Plant One 20,000 gallon diesel tank, which provides fuel to run backup generators 89.9 hours at maximum load. o East Bank Water Treatment Plant Two 12,000 gallon diesel tanks, total of 24,000 gallons that provide fuel to run backup generators 85.7 hours at maximum load. - Check communications equipment (radios, batteries, etc). - Run portable pumps and generators, checking fuel & oil. - Check flashlight and battery supply. - Check to ensure crews have sufficient number of valve keys and barricades for closing valves when locating water leaks. - Supervisors are to inspect inventory of supplies needed for essential personnel. Stage 3 Activation Situation Parish President along with Director of Emergency Management activates the EOC. Supervisors are given a time which all essential duty personnel are to return to assigned location. Action- All non-essential equipment is to be moved to pre-defined safe storage area. Essential duty personnel are to be allowed to collect clothes and supplies needed for an extended stay during and after an emergency. Essential personnel are required to bring at lease a 30 day supply of any prescribed medicine which may be needed during the activation time. Personnel are instructed to return to assigned location at a scheduled time and assignments are issued. Superintendents are to have crews prepared and ready to act on any type of work which may be directed from the EOC. This may include levee work, pump work, food, water and ice transporting, etc. Stage 4 Report to Shelters Situation Parish President along with Director of Emergency Management issues an evacuation of all essential duty personnel. Action- All essential duty personnel are to report to pre-assigned shelter location and wait for notice from EOC when to return to work location. 01/22/07 4

Stage 5 Recovery Situation Hurricane has past Action-All essential personnel are to return from shelters 4. Emergency Recovery Plan 4.1.1. Water Distribution System I. Damage investigation (Recovery Stage 1, 1-3 hours after returning from shelter area) a. Make contact with (pre-defined) Lead-person for Contracted Workers. The following will be our source for equipment and laborers: i. In-house Water Department Crews ii. Point Repair Annual Contractor (Fleming Construction) iii. Emergency Water System Repair Contract (Fleming Construction) iv. Emergency Tree Removal Contract (Bayou Tree Service) v. Additional Contractors if needed and approved by Parish President b. Using pre-defined maps with grid code (Parish Water Grid Maps I & II); crews are assigned areas (see crew assignment list, EB and WB), for inspection and locating water leaks. All leaks are to be reported to superintendent via radio (if functional) and documented on the leak report form (JPW Leak Report Form), which will be turned in to supervisors at the end of each day. Each crew is to be equipped with two water keys, a digital camera, and water unit sheets of area assigned to work. As a leak is located it is to be isolated by closing valves. When a valve is closed this must be noted on the Leak Report Form in the Comments column. Valve numbers and a description of leak location should be noted. Water leaks on private property will be isolated by closing valve at meter and noted. Larger leaks which can not be isolated must be reported to superintendent immediately via radio (if functional). c. Damage assessment at the end of each day will determine the number of crews needed for repairs. Repair Crews are to be obtained from Contracted Contractors on an as needed basis. d. Issue a notice to boil water if required. II. Assigning Work and Repairs Started (Recovery Stage 2, Start 2 nd day after returning from shelter) a. Water Department Superintendents are to divide and assign grid areas to contractors based on the number of leaks found and the size of water lines damaged in defined areas. b. A standard Water Department work order form (Water WO Form 1) is to be completed for each job by the Foreman of the crew. This form is to be turned in daily to the Water Superintendent. If the job is not completed the foreman is to estimate percent completed and place that number in the upper right corner of the form before turning in. This same work order 01/22/07 5

form will be returned the next morning to the foreman until the job is completed. All forms related to a job location must be kept together. c. Primary concern is to repair water lines to hospitals and other critical facilities. Initial focus will be to return service to: i. East Jefferson General Hospital ii. Doctors Hospital iii. Lakeside Hospital iv. Kenner Regional Hospital v. West Jefferson Medical Center vi. Meadowcrest Hospital d. All major water lines shall be inspected and repaired first (see major waterlines noted on Major Water Line Map), increasing water pressure and allowing workers to locate leaks faster. e. As water pressure increases in distribution system water, samples are taken and tested by lab personnel. Water testing is conducted until Water Boil Order can be lifted. III. Tracking and Documentation (Recovery Stage 3) a. Information on new leaks and completed work will continue to be given to the Water Department Superintendent at the end of each day. This information will be input into an excel spreadsheet and plotted on a GIS map. 4.1.2. Water Treatment Plant I. Damage investigation (Recovery Stage 1, 1-3 hours after returning from shelter area) a. A complete check of all buildings for structural damage along with a check of chemical and electrical systems. b. If damage is severe and plant is unable to produce water: i. Check for chorine leaks: If chlorine leaking from tanks refer to: CHLORINE RISK MANAGEMENT PLAN Create a detail report of all damage. ii. Check for power failure: If both A and B power feeds are out, check back-up generator system and create a detailed report of all damage. iii. Check back-up generator fuel tanks for leakage and isolate if necessary. iv. Have crew investigate water intake station and create a detailed report of all damage. c. Evaluate the water lab testing facility; if structure or equipment is severely damaged and testing of water cannot be preformed by the Jefferson Parish 01/22/07 6

water lab personnel, the water lab supervisor is to contact Effie Michalos with the Louisiana Department of Health and Hospitals at 432-1669 (cell) to arrange for our bacteriology samples to be analyzed at one of the State s lab, the closest of which is in Amite. d. Water river in-take station threatened by contamination flowing in riveri. Send personnel to river in-take station and test and verify presence of contaminant. ii. If contaminant confirmed at river in-take immediately increase carbon feed to maximum feed rate, start sampling for odor in raw water, also test finished water for odor and taste. iii. If contamination cannot be removed by treatment, shut down intake pumps, start pulling water from storage, reduce system pressure. iv. Notify public of contamination in river, condition of water and to conserve water. v. Calculate time till reserve water is exhausted. Before water reserve is depleted decide (depending on type and concentration of contaminate) to pump raw water (with contaminate) to maintain fire protection. II. Damage Assessment Report and Repairs Started (Recovery Stage 2) a. Report damage to EOC and request any assistance that might be needed in repairing plant. Main objective is to produce water and all resources are to be focused on this task. b. Outside firms and vendors to be contacted as needed. Replacement pumps, valves, fittings, and electrical controls components are to be ordered as soon as possible, knowing that many components may need to be built (not being available on the shelf). c. If potable water will not be available within a couple of days, a request (EOC) that water be trucked into to the Parish and distributed at locations such as large department stores and grocery stores. d. A Treatment Plant Status Report must be completed every six hours and faxed to the EOC. (see attachment) III. Tracking and Documentation (Recovery Stage 3) a. Information on all work done at plants is to be collected on a Jefferson Parish Plant Work Order Form. This information is to be given to the Water Department Superintendent at the end of each day. This information will be input into an excel spreadsheet and progress tracked. 5. Water storage tanks, Elevated and Under-ground and Trucked in water information Water Distribution from Treatment Plants, Distribution System Towers and Storage Tanks: 01/22/07 7

All water storage containers are to be filled before storm and monitored for possible use if needed after the storm. Distribution system elevated and ground storage tanks are filled and closed off, if possible, before a storm event. They should contain the following amounts of water for distribution. Available volumes will be less than those indicated for events occurring without prior warning. East Bank of Jefferson Parish Shrewsbury Tower 1.0 million gal 2.5 million gal is sufficient to supply drinking water at 1 gal/day (2x normal David Drive Tower 1.0 million gal consumption) to 100,000 people for 25 days, 50,000 people for 50 days, etc. Rear yard Tower 0.5 million gal An additional 14 million gal is available from the ground storage tanks at the plant, Total 2.5 million gal but this water would have to be pumped into tankers for distribution West Bank of Jefferson Parish Wall Blvd tank 1.5 million gal 3.5 million gal is sufficient to supply drinking water at 1 gal/day (2x normal Bridge City tower 0.1 million gal consumption) to 100,000 people for 35 days, 50,000 people for 70 days, etc. Bridge City tank 1 0.2 million gal An additional 10 million gal is available from the ground storage tanks at the plant, Bridge City tank 2 0.2 million gal but this water would have to be pumped into tanker trucks and distributed Marrero Road tower 0.3 million gal Fairmont tower 0.15 million gal Patriot tower 0.5 million gal Lafitte tower 0.1 million gal GI Lafitte tank 0.5 million gal Total 3.6 million gal Grand Isle East Island 2.25 million gal 3.0 million gal is sufficient to supply drinking water at 1 gal/day (2x normal Cheniere 0.75 million gal consumption) to the entire population of Grand Isle (1,541) for 5.3 years. Total 3.0 million gal 01/22/07 8