Illinois Spring Training

2016 Illinois Spring Training

Welcome to Munch University Keith Kramer If I asked you if you wanted to build sales, improve operational efficiency or increase technical knowledge in 2016, what would you say? My guess is that you d like to see a positive difference in all three. I m pleased to share that Munch s Supply can help. Our Munch University classes have been created to be exactly WHAT you need WHEN you need them. Conveniently offered at our Hillside training center, we hope you ll review the spring schedule and choose the offerings that best suit your business goals. All the best, Keith Kramer President, Illinois / Indiana Course Descriptions Eliminate the Fear of the Low Price: AS ASSET and Trane Boot Camp* with Steve Hughes 4 days, 8-hour class $1,695 Ready to take your business to the next level? This offering is by far the best sales training course in the industry today. Join us to learn EACH aspect of the sales process in detail including our extensive tools (Comfort Concerns List, Wheel of Value and Estimated Energy Savings Chart). See the sales process in action and sell the entire product line based on the value that the new comfort system provides. You ll benefit from extensive role play opportunities with special emphasis on No Pressure tools to help overcome objections. NEW! Nu-Calgon Clean Coil Program with Jeff Petersen & Kevin Guinane 2-hour class FREE Did you know that cleaning coils is a simple and economical way to ultimately save the customer time, money and equipment while solving indoor air quality issues? This class will also look at specialty cleaners for micro-channel coils, residential and some other unique circumstances that may dictate what type of cleaner is best. S-Series Furnace Program* with Mike Prokup 6.5-hour class FREE Net Profit Pricing with Wayne Atkins 7-hour class $395 Want to make more money? This full-day financial management workshop will review how daily operations, field staffing, direct costs and overhead impact a company s installation pricing system and strategies. Owners and managers: bring your P&L statements and calculators. This in depth session will review financial statements, installation pricing, staffing and much more! You ll leave with your questions answered, a working system to implement and SOFTWARE! Navien: Premium Condensing Gas Tankless Water Heater and Boiler Training with David Hoskyn 2-hour class FREE Join the Navien team to learn complete details on features, benefits, installation, maintenance, set-up and services for this hot category. The S-Series has arrived! Are you going to embrace the first new furnace platform in nearly 25 years. This state-of-the-art equipment was designed BY dealers, FOR dealers and will improve performance with easierthan-ever installation and service. After a thorough introduction to its features and controls, you ll leave understanding air volume, capacity and performance. Plus you ll understand the key details to sell, install and service it. This class is perfect for sales, service, or installation personnel. Light Commercial Troubleshooting & Product Review with Bill Allen 6-hour class $75 This class will focus on diagnostics and troubleshooting for UCP and ReliaTel controls. It will highlight test mode, temporary operation and default functions to help technicians properly diagnose and repair units in as little time as possible. Technicians will also learn the operation of ignition controls and gas heating components for Precedent and Voyager units.

Course Descriptions Tru/Accu-Comfort Sales Class* with Tim Farmer 4-hour class FREE ATTENDEES CAN OFFER AN $800 REBATE ON SYSTEM PURCHASES THRU 6/30/16 Time to get comfortable: Tru/AccuComfort Certification* with Eric Weiss 8-hour class $99 NEW! Are you still selling two-stage heating and cooling? It s time to up your game. This class will teach you HOW to sell Tru/Accu-Comfort. You ll not only learn the benefits of offering a modulating furnace with a variable speed air conditioner but also HOW to blend it into the sales process and seamlessly justify the cost. Prerequisite: Complete the elearning sales and technical class on the Dealernet or ComfortSite website. Online completion certificate must be provided to register. Solving Air Volume Problems with Mike Prokup 6-hour class $99 Does correcting indoor air volume issues present a challenge to you? Charging with subcooling or superheat cannot be accomplished if indoor air volume is not properly adjusted. This class will teach you how to measure indoor air volume using the external static pressure measurement or heat rise method, identify causes of improper air volume and correct and diagnose and address causes of poor air volume delivery to registers. Manual D method of duct design will be introduced along with the proper use of a duct calculator. 5.5 continuing education hours Communicating Gas Furnace Troubleshooting & Product Review* with Mike Prokup 6-hour class $119 Wish you knew more about communicating gas furnaces? This class will focus on the fundamentals of communicating gas furnace setup and testing. You will learn the proper start-up procedures and sequence of operations, including lights-off and modulation sequences. In addition, testing procedures for inducer assemblies, pressure switches, flame detection circuits and limit circuit tests will be discussed. Understanding diagnostic error codes will also be reviewed. This class will ONLY cover communicating gas furnaces. Ready to expand your product offering? In this interactive, hands-on training session, you ll review the new variable speed outdoor systems AND take a certification exam. Prior to the test, you ll review the integrated variable speed control (IVCS) board, sequence of operations, system protections, diagnostics and troubleshooting. Note: Dealers must have at least one tech attend training and pass the test to be certified to purchase the outdoor variable speed systems. Gas Furnace Troubleshooting & Product Review with Mike Prokup 6-hour class $119 Want to learn how to properly troubleshoot gas furnaces? Upon completion, you should be able to identify and correct causes of no heat related to all stages of the ignition sequence timeline. In addition, you ll also learn service procedures for problems in single-stage and two-stage models as well as standard and variable speed gas furnaces. This class will NOT cover communicating gas furnaces. 5 continuing education hours Air Conditioner & Heat Pump Troubleshooting with Mike Prokup 6-hour class $99 Would you like to learn how to establish operating performance that matches the efficiency, capacity and reliability levels as specified by the air conditioning manufacturer? Join us and learn the limits of the refrigeration cycle, line-set applications, air volume, compressor and refrigerant/oil/moisture limits along with the service procedures required to achieve proper operation for differing applications and installation conditions. By understanding how systems are engineered, you can correct improper operation and improve equipment performance. 5 continuing education hours NEW! On-Site with Mike Prokup Interested in a class but can t make it? Consider bringing a class to you! This spring, instructor Mike Prokup is available to teach AT YOUR location. Classes can be held at our Hillside Training Center OR at YOUR training location. Classes will be scheduled from 9 a.m.-3 p.m. Attendance is limited to 12 attendees with materials included for a flat rate of $1,400. Dealer hosting is responsible for lunch. Choose from: AC heat-pump troubleshooting, Gas furnace troubleshooting, Solving air volume problems Contact Cara Nicholson at cara.nicholson@munchsupply.com for availability.

Meet the Instructors Bill Allen Wayne Atkins Tim Farmer David Hoskyn Munch s Supply Bill Allen is a commercial specialist with Munch s Supply. He joined the company in 1993 and is eager to share his 20+ years of industry knowledge in our light-commercial and troubleshooting class. The HVAC Business Doctor Wayne Atkins, the HVAC Business Doctor has spent the last 30 years working with thousands of HVAC, plumbing, and electrical contractors nationwide to develop more profitable businesses. A strategic training ally with American Standard and Trane since 2002, Wayne will use his proven system to help you create usable strategies to understand, access and improve your approach to finances. Ingersoll Rand Tim Farmer is the Trane Regional Manager for the North and South regions. In this busy role, he works to build brand awareness, provide strategic consulting and grow market share for both distributors and dealers. With more than 25 years of HVAC know-how, his unique perspective and engaging presentation style will leave you ready to expand your sales after this impressive offering. Navien David Hoskyn is a Regional Trainer for Navien America, Inc. with over 25 years of industry experience. He began his career in the early 80s working for his father s plumbing and heating business. Starting from the ground up, he was involved in servicing and installing plumbing systems, HVAC, and hot water heat systems. After college, he moved to Green Bay, WI and began working for a plumbing and heating distributor. Prior to Navien, he was with an HVAC distributor in Green Bay for 13 years working inside sales, technical support and as a branch manager. Steve Hughes Jeff Petersen Mike Prokup Eric Weiss No Pressure Selling Steve Hughes is an accomplished trainer. His passion for No Pressure Selling is rooted in his years of success as a sales manager. During that time, he built his team from three to eight full-time sales people and grew company sales from 2.5 to 11.3 million! He is thrilled to be teaching this class and supporting an industry that has made such a difference to him and his family. Nu-Calgon Jeff Petersen is the Midwest Sales Manager for Nu-Calgon. Having been part of the Nu-Calgon team for the last 25 years, he has been responsible for working and growing the Chicagoland territory. He is excited to share the extensive Nu-Calgon line and the difference it can make to increase profitability and build business on your commercial and residential service calls. Prokup Media Mike Prokup is the president of Prokup Media Inc. Prokup Media publishes books as well as educational and diagnostic software for use in the HVACR industry. Michael has 20 years of experience in HVAC training development, field service and speaking. He is an approved training ally and publishing partner with both Trane and American Standard. Ingersoll Rand Eric Weiss is the product specialist for the variable speed outdoor product line. He has been with Ingersoll Rand since 2005. Munch s Supply 2016. All rights reserved. 03126_1215

EPA and NATE Testing Selection According to a survey by Decision Analyst Inc., 90 percent of consumers prefer a certified HVACR technician to service their heating and cooling systems. It is no surprise that consumers want a job done right the first time. Call-backs are not only expensive to you and inconvenient to your customers, they can undermine the relationships with your customers you have worked so hard to establish. Do not let an inexperienced, non-certified technician put your business at risk. Testing can be arranged for training centers at any of our seven convenient locations. EPA Testing Test Date: 04/19/2016 Fee: $75 The EPA passed regulations concerning the proper handling of refrigerants (Clean Air Act, Section 608). In an effort to guarantee that service persons have read and understand these regulations, the EPA requires that all service persons pass an exam and become certified in proper refrigerant handling techniques. NATE Testing Test Date: 04/28/2016 Fee: See below Munch s Supply offers four exam and pricing options for NATE testing. See testing registration page for complete details. TEST PRICE TOTAL PER ATTENDEE EPA Testing $75 04/19/2016 2:00 p.m. - 4:00 p.m. Name Testing Location Company Name Purchase self-study guide at your local Munch s Supply branch to prepare prior to the exam. Questions? Please call Cara at 815-723-1111. NATE Testing: Complete Package Includes Core Exam + One Special Exam and Study Guides 04/28/2016 1:00 p.m. - 5:00 p.m. You must pass both the core and one specialty exam to be NATE Certified. Choose one: o Air Distribution Service o Air Distribution Installation o Air Conditioning Service o Air Conditioning Installation o Heat Pump (includes A/C) Service o Heat Pump (includes A/C) Installation o Gas Heating Service o Gas Heating Installation o Oil Heating Service o Oil Heating Installation $379 BEST VALUE! NATE Testing: Specialty Exam Only Ideal for contractors who have passed a core exam within the grace period. $160 04/28/2016 1:00 p.m. - 5:00 p.m. You must pass both the core and one specialty exam to be NATE Certified. Choose one: o Air Distribution Service o Air Distribution Installation o Air Conditioning Service o Air Conditioning Installation o Heat Pump (includes A/C) Service o Heat Pump (includes A/C) Installation o Gas Heating Service o Gas Heating Installation o Oil Heating Service o Oil Heating Installation NATE Testing: Core Exam Only Ideal for contractors who have passed a specialty exam within the grace period. $160 04/28/2016 1:00 p.m. - 5:00 p.m. NATE Testing: Self Study Guides Ideal for reference, choose as many as you need. $49 ea o Core Essentials o Air Distribution o Air Conditioning o Heat Pump (Includes A/C) o Gas Heating o Oil Heating Name Email (required) Company Name NATE ID (if applicable) Testing Location IMPORTANT: To receive your NATE study guide, payment must be made at the time of pick up. If you have an open charge account with Munch s Supply, the NATE study guide will be billed to your account under existing terms. The cut-off date for registration is 04/07/2016. PLEASE NOTE: Cell phones, Blackberries, scientific calculators, etc. WILL NOT be allowed in the testing room. If they are brought in, they will be collected by the testing proctor, and returned to you after the testing is complete. ALL TESTING MATERIALS WILL BE PROVIDED BY MUNCH S SUPPLY.

Register Today Company Name Contact Name Phone Email Address City State Zip Payment Method: o Munch s Charge Account P.O. # o Check Enclosed Check # o Credit Card - Please call 815-215-5031 to pay by credit card. Email your training request to cara.nicholson@munchsupply.com or fax to 815-207-6533. Cancellation Policy: In an effort to keep class costs at a minimum as well as providing an accurate amount of class materials and refreshments, we ask that all cancellations take place at least one week prior to the date of the class. Failure to cancel prior to one week before the class will result in your company being charged for the full amount of the class. Course Selection Please note, dates are subject to change. Gas Furnace Troubleshooting & Product Review - $119 per person o Monday, February 22-9:00 a.m. - 3:00 p.m. - Hillside o Tuesday, March 15-9:00 a.m. - 3:00 p.m. - Hillside Air Conditioner & Heat Pump Troubleshooting - $99 per person o Tuesday, March 1-9:00 a.m. - 3:00 p.m. - Hillside o Monday, March 28-9:00 a.m. - 3:00 p.m. - Hillside Nu-Calgon Clean Coil Program - FREE o Monday, March 7-8:00 a.m. - 10:00 a.m. - Hillside Light Commercial Troubleshooting & Product Review - $75 per person o Thursday, March 10-8:00 a.m. - 2:00 p.m. - Hillside Communicating Gas Furnace Troubleshooting & Product Review* - $119 per person o Friday, March 18-9:00 a.m. - 3:00 p.m. - Hillside See back for more classes.

TH Course Selection Solving Air Volume Problems - $99 per person o Monday, March 21-9:00 a.m. - 3:00 p.m. - Hillside S-Series Furnace Program* - FREE o Thursday, March 24-9:00 a.m. - 3:30 p.m. - Hillside Eliminate the Fear of the Low Price: AS ASSET and Trane Boot Camp* - $1,695 per person o May 3-6- 8:00 a.m. - 4:00 p.m. - Hillside Time to get comfortable: Tru/AccuComfort Certification* - $99 per person o Monday, April 25-8:00 a.m. - 4:30 p.m. - Hillside Tru/Accu-Comfort Sales Class* - FREE o Tuesday, April 5-8:00 a.m. - noon - Hillside Navien Class - FREE o Tuesday, April 12-8:00 a.m. - noon - Hillside Net Profit Pricing - $395 per person o Thursday, April 14-8:00 a.m. - 3:30 p.m. - Hillside Email your training request to cara.nicholson@munchsupply.com or fax to 815-207-6533. munchsupply.com 866-440-0307 NEW LENOX 1901 Ferro Dr. New Lenox, IL 60451 P (815) 723-1111 F (815) 723-4675 ALSIP 5621 W. 115 th St. Alsip, IL 60803 P (708) 597-2663 F (708) 597-2123 AURORA 1631 Landmark Rd. Aurora, IL 60506 P (630) 801-9060 F (630) 801-9181 CHICAGO 2650 W. Addison St. Chicago, IL 60618 P (773) 360-5959 F (773) 248-0131 HILLSIDE 300 N. Mannheim Rd. Hillside, IL 60162 P (708) 547-1121 F (708) 547-1198 MORRIS 2403 Sycamore Rd. Morris, IL 60450 P (815) 942-4171 F (815) 942-8374 WHEELING 301 Alice St. Wheeling, IL 60090 P (847) 229-9333 F (847) 229-8673 TH Anniversary 1956-2016