Michel Testard TRINITY PARTNERSHIP

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The right Gateway to India Succeeding in India : performance of foreign firms in India Facts and recent perspectives Michel Testard TRINITY PARTNERSHIP MEDEF INDE June 24th 2005

Agenda 1. Performance of MNCs in India? a mixed bag 2. Tips from market leaders 3. French firms paving the way 2

India is on the mind of global executives Which country do you expect to account for the most growth in your company s sales during the next five years? 1 1% 2%3% 1% 1% 1% 1% Sources of growth in the next 5 years 3% 4%5% 3% Larger Firm s executives 7% 25% 27% 0% 5% 10% 15% 20% 25% 30% View from larger companie Revenue > 5 B$ USA China United Kingdom India Germany Brazil Russia Canada Italy France Japan Spain Mexico McKQ survey of 9300 executives from 130 countries 41% 24% 6% 1 4% 3% 3% 0% 10% 20% 30% 40% 50% China United States India United Kingdom Russia Brazil 3

Yet how do MNCs perform in India? Results are mixed Market Share in India 1 Outstanding results Top three 9 companies Average sales= 1.3 Md$ Contribution 6,5% of parent revenues 6,5% of parent AT profit Next three 26 companies Average sales= 320 M$ Contribution 1,2% of parent revenues 1,2% of parent AT profit Others 15 companies Average sales= 156 M$ Contribution 0,3% of parent revenues Unprofitable Moderately profitable 2 Very profitable 3 Profitability 1 firms with revenues over 100 M$, in sectors where foreign MNCs are actively or moderately playing 2 below the sector average 3 higher than the sector average Source Mc Kinsey Feb 05 - period 1993 to 2003 4

Tips from the best in class «Succesful companies have taken a long term view to understand Indian consumers and local business conditions.. And tailor their offering and business model to these conditions» Tips from market leaders Business model 1. Position your offering carefully for the lower/middle market 2. Innovate or localise your products for the indian market 3. Indianise as much as you can (local content) 4. Develop third party distribution channels Governance 5. Control your JVs, or go direct 6. Tap into local management and talent 7. Participate in the deregulation debate 5

Examples from the best in class Localise In India usage has to be cheaper, everything is recycled, hence : Low cost of repair Fuel efficiency is paramount Huyndai Spent months customizing the small car Santro. Built Global scale manufacturing in India Local sourcing up to 90% Innovate locally Lowered active detergent content, decreased oil to water ratio Launched product at a 30% discount to more traditional detergents Wheel is number one in M/S with 45% of HLL detergent sales and 8% of total sales. Position well Stick through deregulation Developed a whole range from lower end to top range TVs : Conventional 14 inch at 5.500 Rs to 6.500 Rs Flat 21 inch from 20.000 Rs to 36.000 Rs Expanded the market at the lower end and gradually took consumers up. When most foreign telcos left during the mobile deregulation process Hutchinson Whampoa continued to invest Now in top three telcos in India Quoted as highly profitable 6

Recent French examples Logan with Mahindra- Renault «The customer research conducted in India on Logan has indicated an excellent response. The market is excited about the world's best value C- segment car being launched in India» Anand Mahindra, vice-chairman of M&M Business Model Investment of 125 million Production of 50.000 vehicles a year starting in 2007 Targeted at the bottom end of the C segment, now dominated by the Tata indigo and the Maruti Esteem Design to be tailored to the expectations of the Indian consumer Production on the modern Mahindra site Nasik Local sourcing at 50% from the outset Distribution the M&M dealership network Governance JV Mahindra 51% - Renault 41%... JV M-R will be led by a board of 7 members ( 3 Renault) A small group of expatriates. 7

Accor reentry in India with InterGlobe World Leading Hotel and service group 7123 M$ in 2004 Around 4000 hotels in the world Business model Target economy hotel sector, with room rates ranging from Rs 1,800 to Rs 2,200. initially plan 25 hotels for Rs 850 crore (145 M euros). Accor will introduce its mid-market hotel brands Ibis and Mercure Governance JV 40% - ACCOR 60% InterGlobe 8

Last week s deal between IndiGo and Airbus New Delhi, India, June 16, 2005 Interglobe announced its plans to launch IndiGo, its nation-wide low-cost airline venture. IndiGo has committed for 100 firm A320 family of aircraft with Airbus. Rakesh Gangwall Rahul Bhatia IndiGo 100 A 320 The venture is being jointly promoted by InterGlobe Enterprises Limited and Mr. Rakesh Gangwal, globally recognized for his management skills and expertise in the airline industry. Mr. Rakesh Gangwal, who has spent over 20 years in senior management positions at United Airlines, Air France and US Airways said, Mr. Noel Forgeard, Airbus President and CEO said IndiGo is the result of extensive analysis and planning by very experienced airline executives and we are convinced it will be a successful new player in a market that is both large, and fast growing. 9

Conclusion 1. It It has not always been easy to do business in India but business environment is definitely shifting for the better 2. To succeed in India, one needs to: Take a long term commitment Spend a lot of time and efforts to adapt to the Indian consumers and to local business conditions. 3. Any new foreign company of size reassessing India has three strategic questions to resolve: What is the real market potential for us? How can we source locally ( products and services)? How can we leverage Indian talent ( management, research and development) 10