E-Commerce - Global Outlook

Transcription

1 Brochure More information from E-Commerce - Global Outlook Description: The global outlook series on E-Commerce provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings. Laced with 43 supporting market data tables, facts, and figures, the report provides a preliminary insight into the structure, and basics of e-commerce in the modern world, and provides a discussion on the role played by Internet in breathing life into the concept of e-commerce. The report also offers a cursory review of the importance of internet security in the e-commerce market, and provides statistical, and descriptive information pointers on Wireless e-commerce, B2B e-commerce, B2C e- Commerce, and Online Retailing. Also included are briefly written commentaries that offer unequivocal views on the prospects of e-commerce, the growing importance of women as a lucrative target for e- Shopping, and other legal issues entangling the e-commerce industry. The report provides a recapitulation of all recent mergers, acquisitions, and strategic corporate developments witnessed by the industry over the last few years. Regional markets covered include the United States, Canada, Europe, France, Germany, Italy, the UK, Spain, Rest of Europe, Asia-Pacific, Japan, China, South Korea, India, Latin America, and Rest of World. The report also includes an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 356 companies worldwide. Please note: Reports are sold as single-site single-user licenses. Electronic versions require hours as each copy is customized to the client with digital controls and custom watermarks. For information on site licence pricing please click on Enquire before buying. Contents: E-COMMERCE A GLOBAL OUTLOOK, JANUARY 2012 CONTENTS 1. OVERVIEW 1 Driving the Supply Chain 1 Classification of E-Commerce 1 B2C E-Commerce - All Set to Touch the US$1 Trillion Mark 2 Table 1: World Recent Past, Current & Future Analysis for B2C e-commerce Market by Geographic Region - US, Canada, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2010 through Table 2: World 5-Year Perspective for B2C e-commerce Market by Geographic Region: Percentage Breakdown of Value Sales for US, Canada, Europe, Asia-Pacific (including Japan) and Rest of World Markets for Years 2011 & Developed Regions Dominate the Global B2C e-commerce Market 5 2. INTERNET AND E-BUSINESS 6 Table 3: Global Internet Usage by Region (2011): Breakdown by Number of Users for Asia, Europe, North America, Latin America and Rest of World 6 Table 4: Internet Usage Worldwide (A Recent Past Scenario): Analyzed in Terms of Number of Users in Millions for Years 2005 through

2 Table 5: Leading Countries in Internet Usage: Table 6: Global E-Commerce Market (2010): Time Spent by Consumers on Retail Sites as a Percentage of Total Time Spent Online 8 E-Commerce and Internet Security 8 Wireless E-Commerce 9 E-Commerce and Wireless Internet Access 9 Global E-Commerce Market Parameters 9 Online Retailing - A Comprehensive Approach 9 Online Retail Categories 9 User Experience and New Technology Investments Tops Online Retailer's Priority List 10 Online Travel - The Largest Segment 10 Table 7: Global Online Travel Spending by Geographic Region (2011): Percentage Breakdown of Dollar Spending for US, Europe and Rest of World 11 Prospects in E-Commerce Market 11 Domination of Internet in E-Commerce and Web Services 11 Emerging Trends in e-commerce Marketing 11 Price - the Decisive Factor 11 Video Marketing 11 SEO Offers Best Results 12 Mobile E-Commerce 12 Marketing 12 Increased Relevance of Analytics 12 Social Networking and Tweets 12 Online Advertising Budgets Rising 12 Business Models 13 Women Users - The Major Driving Force 13 Women Prefer Online Shopping 13 Holiday e-shopping 13 E-Shopping Carts - The Fuel 13 Legal Issues 14 Domain Names and Allied Legal Issues 14 Mobile E-Commerce - The Next Big Thing 15 Mobile Payments - Gaining Momentum STRATEGIC CORPORATE DEVELOPMENTS PRODUCT/SERVICE LAUNCHES 28 A REGIONAL MARKET PERSPECTIVE THE UNITED STATES 35 Overview 35 Table 8: US Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years Integers Business Model 36 E-Commerce Market - Poised to Surge in the US 36 Increasing Average Shopping Volumes - A Boon for the Market 37 B2C E-Commerce 37 US B2C ecommerce Fortunes Continue to Scale Upward 37 Curbs to Online Retailing 38 Swinging Consumers in Favor of Online Retailing 38 B2B E-Commerce Market 38 B2B Sales through Internet 38 E-Procurement 38 Use of Internet for Sourcing Goods 39 Cross-Channel Shopping - An Ongoing Trend 39

3 Emerging E-Commerce Strategies 40 Outlook CANADA 41 Overview 41 Table 9: Canadian Recent Past, Current and Future Analysis US$ Billion for Years Market Statistics 42 Market Trends 42 Rising Online Purchases in Canada 42 Table 10: Online Shopping Dynamics in Canada (2010) 42 Mean Order Value Continues to Plummet 42 Travel Services Remain at the Top of the List 42 Table 11: Online Order Placements by Product Category as a Percentage of Online Shoppers in Canada 43 Table 12: Products Browsed Online by Product Category as a Percentage of Window Shoppers in Canada (2010) 44 Concerns Still Exist on Credit Card Usage EUROPE 45 Overview 45 Continuous Upsurge in E-Commerce 45 B2C e-commerce - Current Analysis & Outlook 45 Table 13: European Recent Past, Current & Future Analysis for B2C e-commerce by Geographic Region - France, Germany, Italy, UK, Spain, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2010 through Table 14: European 5-Year Perspective for e-commerce by Geographic Region: Percentage Breakdown of Value Sales for France, Germany, Italy, UK, Spain and Rest of Europe Markets for Years 2011 & Increasing Readiness of European Companies for E-Business 47 Other Western European Markets Fast Catching up with UK 48 B2C E-Commerce Market 48 Teenage Online Spending 48 E-Commerce to Receive a Boost from EU Initiatives 48 The UK Government Strategy 49 Non-Uniformity of Internet Penetration Pesters E-Commerce Market in Europe 49 3a. FRANCE 50 Current & Future Analysis 50 Table 15: French Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years Leading Product Segments 51 Table 16: Online Retail Market in France by Product Segment (2011): Percentage Breakdown of Dollar Sales for Electronics Music, Videos and Books Footwear, Apparel and Accessories and Others 51 3b. GERMANY 52 B2C E-Commerce on a Roll 52 Table 17: German Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years

4 German Consumer Spending Weathers Recessionary Impact 53 Germans Go Increasingly Online Businesses See New Opportunities 53 Pure Play Online Vendors Lead the Fray 53 Table 18: Online Retail Market in Germany by Product Segment (2011): Percentage Breakdown of Dollar Sales for Footwear, Apparel and Accessories Music, Videos and Books Electronics and Others 53 3c. ITALY 54 Overview 54 Table 19: Italian Recent Past, Current and Future Analysis US$ Billion for Years d. THE UNITED KINGDOM 55 Overview 55 Table 20: UK Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years Table 21: Online Retail Market in the UK by Product Segment (2011): Percentage Breakdown of Dollar Sales for Electronics Music, Videos and Books Footwear, Apparel and Accessories and Others 56 Advertising Through Internet 56 3e. SPAIN 57 Spanish E-Commerce Sales Surge 57 Table 22: Spanish Recent Past, Current and Future Analysis US$ Billion for Years f. REST OF EUROPE 58 Overview 58 Table 23: Rest of Europe Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years ASIA-PACIFIC 59 Asia - The Roaring E-Commerce Market 59 Table 24: Asia-Pacific Recent Past, Current & Future Analysis for B2C e-commerce by Geographic Region - Australia, Japan, China, India, South Korea and Rest of Asia-Pacific Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2010 through Table 25: Asia-Pacific 5-Year Perspective for B2C e-commerce Market by Geographic Region: Percentage Breakdown of Value Sales for Australia, Japan, China, India, South Korea and Rest of Asia-Pacific Markets for Years 2011 & e-commerce Snippets 61 Competition among Online Brands in Asia 62 Future Opportunities in Online Retailing 62 Target Audience 62 Secure And Transparent Environment 62 Online Presence Could Boost Offline Sales: 62

5 Payment Gateway 62 B2B Emerges Stronger than B2C 63 B2B E-Commerce 63 4a. JAPAN 64 Overview 64 Table 26: Japanese Recent Past, Current and Future Analysis US$ Billion for Years Strategy 65 E-Commerce to Gain Prominence in Japanese Retail Industry 65 E-Commerce Gains from Competitive Pricing of Durable Goods on the Web 65 New Weapons for Marketing 66 CRM/ERP Markets 66 Software Market 66 Role of Intellectual Property (IP) Laws 67 4b. CHINA 68 China - An Emerging E-Commerce Giant 68 Chinese E-Commerce Grows by Leaps and Bounds 68 Table 27: Chinese Recent Past, Current and Future Analysis US$ Billion for Years E-Commerce - The Largest Channel in B2C Market 69 Table 28: Leading Websites in the Chinese E-Commerce Market (2010): Market Share Breakdown for Taobao, PaiPai, 360buy and Others 69 Overcoming Security Concerns Benefits E-Commerce 70 Evolution of Internet E-Commerce 70 Factors Promoting E-Commerce 70 Drivers of Chinese e-commerce Market in a Nut Shell 71 International E-Commerce 71 Market Developments 71 Implications of E-Commerce Revolution 71 B2B E-Commerce 72 Table 29: Leading Companies in the Chinese B2B E-Commerce Market (2011): Percentage Breakdown of Revenues for Taobao, PaiPai and Eachnet 72 Major B2B Growth Drivers 72 Obstacles in B2B Market 73 B2C E-Commerce 73 Table 30: Leading Companies in the Chinese B2C E-Commerce Market (2011): Percentage Breakdown of Revenues for 360buy.com, Dangdang, Joyo Amazon, New egg.com, VANCL and Others 73 Table 31: Leading Product Groups in the Chinese B2C E-Commerce Market: Major B2C Growth Drivers 74 Obstacles in B2C Market 74 B2C Eats into C2C Market Share 75 Table 32: Chinese E-Commerce Market by Channel: Percentage Breakdown of Revenues for C2C and B2C for Years 2008, 2010 and Independent B2C Sellers to Lose Battle to Platform B2C 75 Channel Mix on the Rife as Players Tend to Ward off Risks 76 Online Travel Booking on a Growth Spree 76 Table 33: Chinese Online Travel Market by Segment (2011): Percentage Breakdown of Revenues for Hotel, Airline and Packaged Tours 77 Encouragement to the Private sector 77 Preservation of Intellectual Property 77

6 Government Policy 77 Logistics Remain a Major Challenge 78 Security Issues 78 Infrastructure & Issues 78 4c. SOUTH KOREA 80 Current & Future Analysis 80 Table 34: South Korean Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years E-Commerce Market - An Overview 80 4d. INDIA 82 E-Commerce Market 82 Table 35: Indian Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years Internet Users Reaching a Critical Mass 83 Online Transactions Gather Momentum 83 e-tailing to Follow Success of Online Travel 84 Table 36: E-Commerce Market in India by Product Segment (2011): Market Share Breakdown for Online Travel, Electronic Retail (E-Tailing), Financial Services, Digital Downloads, and Other Online Services 84 Table 37: Online Order Placements by Product Category as a Percentage of Online Shoppers in India 85 Improving Logistics and Payment Gateways 85 Growing Middle Class and Higher Disposable Incomes 85 User Experience - A Focal Area for E-Commerce Sites 86 Major Growth Drivers in a Nutshell 86 Major Issues and Challenges REST OF WORLD 87 Current & Future Analysis 87 Table 38: Rest of World Recent Past, Current and Future Analysis for B2C e-commerce Market - Analyzed with Annual Revenues in US$ Billion for Years a. LATIN AMERICA 88 Industry Overview 88 Latin American Consumers Turn Increasingly e-commerce Savvy 88 Table 39: Internet Usage in Select Latin American Countries ( ): Number of Users and Internet Penetration for Argentina, Brazil and Mexico 88 Table 40: Online Payment in Latin America by Payment Mode (2011): Percentage Breakdown of Payments for Credit Card, Debit Card, Cash, Transfer and Check 89 E-Commerce and Internet Advertising 89 The Contemporary Developments 89 The Industry Bottlenecks 89 B2B E-Commerce 90 Internet Penetration 90 Brazil 90 E-Commerce Market in Brazil Soars 90 Table 41: Brazilian e-commerce Market (2010): Percentage Breakdown of Volume Sales by Popular Product Segments 91 Mexico 91 5b. THE MIDDLE EAST 92 B2C E-Commerce 92 Table 42: Internet Usage in Select Middle Eastern Countries

7 (2011): Number of Internet Users (in Millions) for Saudi Arabia, UAE, Oman, Kuwait, Qatar and Bahrain 92 Table 43: B2C e-commerce Market in Select Middle Eastern Countries (2011): Annual Revenues In US$ Million for UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman 93 GLOBAL DIRECTORY Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

8 Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to (from USA) or (from Rest of World). If you have any questions please visit Order Information Please verify that the product information is correct and select the format(s) you require. Product Name: Web Address: Office Code: E-Commerce - Global Outlook SC Product Formats Please select the product formats and quantity you require: Electronic (PDF) - Single User: Electronic (PDF) Users: Electronic (PDF) Users: Electronic (PDF) Users: Quantity USD 1995 USD 3790 USD 2793 USD 4788 Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free accounts when ordering (e.g. Yahoo, Hotmail, AOL)

9 Page 1 of 2 Payment Information Please indicate the payment method you would like to use by selecting the appropriate box. Pay by credit card: You will receive an with a link to a secure webpage to enter your credit card details. Pay by check: Please post the check, accompanied by this form, to: Research and Markets, Guinness Center, Taylors Lane, Dublin 8, Ireland. Pay by wire transfer: Please transfer funds to: Account number Sort code Swift code IBAN number Bank Address ULSBIE2D IE78ULSB Ulster Bank, Main Street, Blackrock, Co. Dublin, Ireland. If you have a Marketing Code please enter it below: Marketing Code: Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at Please fax this form to: (646) or (646) From USA or From Rest of World