The Sky s the Limit AGILE INSURANCE FRONT OFFICE. Innoveo Skye



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The Sky s the Limit AGILE INSURANCE FRONT OFFICE Innoveo Skye

Welcome to Blue Skies!

The insurance sector is becoming increasingly competitive. More products, more providers more options for consumers. To get ahead, you need an edge. Innoveo Skye is that edge. Innoveo Skye is a web-based solution with intuitive customization options that function on any platform, offering unprecedented levels of user-friendliness, scalability and costeffectiveness. Benefit from Swiss efficiency and state-ofthe-art technology, and get our unique single integrated sales and distribution software working for you. Innoveo Skye is the result of our passion for innovative, flexible, futureoriented solutions, combined with many years of hands-on experience in the insurance industry. Nick Stefania Managing Director, Pactera Switzerland

Stormy Weather... Today s Insurance provider faces a multitude of challenges. We could all make a long list of these but arguably the most important ones include: SERVICE AND PRODUCT DISTRIBUTION INCREASING TECHNOLOGICAL DEMANDS FROM CLIENTS INTENSE COMPETITION Meeting customers requirements and making sure you can get your insurance products out quickly while trying to stay one step ahead of the competition - is no easy feat. In addition, there are general, often ongoing, considerations that require one s attention, things that while not always at the forefront are nevertheless vital. These include things like: THE NEED FOR EXPANSION LEGACY SYSTEMS NOT ACHIEVING POTENTIAL SAVING/MAXIMIZING RESOURCES (TIME, COSTS) These obstacles can make the future seem doubtful and uncertain. In addition, the industry is constantly evolving. Innoveo Skye offers a solution, a way to clear away the clouds and find the path of continuous success...

Clear Skies Ahead Innoveo Skye offers the solution to many of the challenges faced by Insurance providers today. The single integrated sales and distribution software means you can offer the best products at the best prices across multiple channels. The system supports any insurance product and no programming knowledge is needed. Innoveo Skye will help you attract more distribution partners and improve your products time to market. In this way your company will be perceived as agile and flexible by your customers fundamentally, you become a trusted partner. SPEED Increase time-to-market and the rapidity of your launches CUSTOMIZATION Any product, any process, any channel PERSONALIZATION Reflect your corporate identity FLEXIBILITY Easy to use, all-in-one front office solution INTEGRATION Interface with other solutions and legacy systems COMPATIBILITY Multi-device access: PC/laptop, tablet, smartphone CONSOLIDATION Across all your partners and channels

Reach for the Sky: A One-of-a-kind Solution INNOVEO SKYE IS DESIGNED BY PEOPLE WHO HAVE A DEEP KNOWLEDGE OF THE INSURANCE INDUSTRY AND THE GROWING CHALLENGES IN THE MARKET. ITS POWERFUL CUSTOMIZATION, AND THE EFFECT OF THIS ON BOTH EASE OF DISTRIBUTION AND TIME-TO-MARKET, IS ITS CHIEF STRENGTH. But in addition to this, Innoveo Skye boasts a wide range of features: A single integrated sales and distribution software means you can offer the best products at the best prices across multiple channels Support for any insurance product allows you to gain the ultimate in flexibility, making it easier to attract distribution partners Innoveo Skye is a unique product this innovation gives you an edge over the competition A cost-effective, low-risk solution with high levels of security The user-friendly design means it s easy to use and no programming knowledge is needed Swiss efficiency and global reach Innoveo Skye is based in Switzerland, with all the precision that implies, but as part of Pactera it also has a powerful global presence

In 2011, Zurich Middle East launched a program to deliver a new application landscape that would support and enable our growth for the coming 10-15 years. We needed flexible solutions that would empower our business with rapid product definitions, fast flow underwriting and an accelerated time-to-market. The Innoveo Skye solution was chosen after a product evaluation and selection process as an integral part of this landscape due to its flexibility and multichannel capabilities, which allow a seamless user experience, whatever the touch point, and processing based on fully integrated services. Partner Zone The b2b agent and broker channel for all products Innoveo Skye s flexible product editor and easy to integrate rating capabilities have allowed us to roll out a variety of products across various distribution channels in record time and helped to secure new distribution partners, including brokers, banks and direct channels across the Middle East region. Jan Kirchhoff Global CIO GI, Zurich Insurance Company Ltd

Success in the Middle East INNOVEO SKYE S SOFTWARE IS USED ACROSS A RANGE OF COUNTRIES: SWITZERLAND, UNITED ARAB EMIRATES, OMAN, MOROCCO, HONG KONG AND SOUTH AFRICA. BELOW WE DESCRIBE THE SETTING UP AND USE OF THE PROGRAM BY ZURICH INSURANCE IN THE MIDDLE EAST. THE CUSTOMER THE GOAL Delivery of a multi-channel, multi-language web-based user interface for quote and buy of multiple product lines in a single application. In addition, the system supports the processes of quick quote, quote, referral, and the creation, endorsement, cancellation and renewal of policies. The platform provides a market-facing capability for the back office operation, which in turn uses the policy administration system platform. The two platforms are fully integrated. The rating and pricing for the quote and buy solution, as well as the underwriting rules, are integrated into Innoveo Skye. According to Zurich s global architects, working with the Innoveo Skye team on the Middle East initiative was highly productive and successful. The team demonstrated very strong technical expertise and an excellent knowledge of the insurance industry. Innoveo Skye Editor configuration tool for business analysts Co-branded bancassurance channel with motor insurance for online purchase

AFTER TWO YEARS, ONE SINGLE SYSTEM HANDLES THE FOLLOWING: 2 COUNTRIES 4 6 2 2 * B2B 4 * BANK CHANNELS 2 5 POLICY ADMINISTRATION INTEGRATIONS PERSONAL LINE PRODUCTS COMMERCIAL LINE PRODUCTS THIRD-PARTY SYSTEM INTEGRATIONS Call-center channel, including quote & bind and referrals Co-branded bancassurance channel with travel insurance for online purchase

Lending Global Strength and Expertise Pactera s aim is to drive long-term partnerships and enable organizations to do more for their customers and shareholders. With roots going back to 1995, Pactera Technology International Ltd. was formed in 2012 through a merger that led to the creation of the world s leading Chinese consulting and technology service provider. Pactera s headquarter is located in China, with regional headquarters in North America, Asia Pacific and Europe, giving the company a powerful global presence. In 2014 Pactera became a part of the Blackstone Portfolio. Pactera s experts help organizations expand into new markets, launch new products and maximize IT efficiency. Consultants devise and execute solutions tightly aligned with clients business objectives. Pactera s value system promotes a strong sense of social responsibility and contributes to economic development while improving the quality of life of its workforce and the environment. Opened offices in Tokyo and Silicon Valley ISO 9001 certification Set up subsidiary in Atlanta, Georgia, USA Company-wide CMM Level Venture capital funding by Granite Global Ventures, Legend Capital, DCM, Sequoia Capital Birth of Innoveo Skye VanceInfo listed on New York Stock Exchange Ranked #1 China-based soft 2001 2002 2003 2004 2005 2006 2007 2008

360 80 18,700 950 Fulltime Employees As part of the Pactera family, Innoveo Skye benefits from its parent company s global reach and presence in the business world. Nick Stefania Managing Director, Pactera Switzerland ware outsourcing vendor Opened first European office in London Merger of Equals between VanceInfo and HiSoft Pactera Technology International Ltd. (NASDAQ: PACT) US onshore management consulting practice launched HiSoft Listed on NASDAQ stock exchange (NASDAQ: HSFT) Cloud Computing practice launched Ranked first tier service provider in the China Banking Solution Market Pactera became a part of the Blackstone Portfolio Blue Skies 2009 2010 2011 2012 2013 2014 2015 2016 2017

Pactera Switzerland AG Hohlstrasse 560 CH 8048 Zurich innoveo.skye@pactera.com www.innoveo.com