CURRICULUM VITAE Julia Adler Milstein August 2011 Current Position Assistant Professor School of Information University of Michigan, Ann Arbor (617) 794 0047 juliaam@umich.edu Education Ph.D. 2005 2011 Health Policy (Management Track) Harvard University; Cambridge, Massachusetts Dissertation Title: The Use of Information Technology in US Health Care Delivery Committee: Joe Newhouse (chair), Amy Edmondson, David Bates, Ashish Jha B.A. 1997 2001 Stanford University; Palo Alto, California Major: Human Biology Awards and Fellowships 2011 Outstanding Dissertation Award; Academy Health 2010 2011 Eliot Fellowship; Graduate Society of Fellows, Harvard University 2005 2010 Graduate Fellowship; Harvard Business School 2007 Certificate of Distinction in Teaching; Harvard University 2001 Cap & Gown Academic Honor Society; Stanford University 2001 Phi Beta Kappa; Stanford University Grants and Contracts 2010 2014 Evaluation of State HIE Cooperative Agreement Program Sponsor: DHHS Office of the National Coordinator for Health IT PI: Prashila Dullabh (NORC) Amount: $431,521 (Harvard subcontract) Role: Support development of performance measures, data collection, and assessment of state HIE Cooperative Agreement Program. 1
2009 2011 The Impact of Ambulatory Electronic Health Record Implementation and Use on Medical Expenditures and Utilization Sponsor: Massachusetts ehealth Collaborative PI: David Bates (Brigham & Women s Hospital) Amount: $507,000 Role: Conceptualized and wrote grant with David Bates as PI to fund one of my dissertation research projects. 2009 2011 Applying Lessons Learned in Community Collaboration to Health IT Sponsor: Agency for Healthcare Research and Quality PI: Alicia Berkowitz (IMPAQ) Amount: $300,000 Role: Serving as content expert on Regional Health Information Organizations and supporting literature review and evidence synthesis. Professional Experience 2003 2005 Research Analyst; Partners HealthCare System Center for Information Technology Leadership 2001 2003 Consultant; Accenture Strategy & Business Architecture Group, Health & Life Sciences Division Publications A. Journal Articles Adler Milstein J, Bates DW, Jha AK. (2011). A Survey of Health Information Exchange Organizations in the United States: Implications for Meaningful Use. Annals of Internal Medicine, 154(10): 666 671. Adler Milstein J, Neal K, Howell MD. (2011). Residents and Nurses Perceptions of Team Function in the Medical Intensive Care Unit. Journal of Critical Care. Adler Milstein J, Landefeld J, Jha AK. (2010) Characteristics Associated with Regional Health Information Organization Viability. Journal of the American Medical Informatics Association, 17(1):61 65. Adler Milstein J, Bates DW. (2010) Paperless health care: Progress and challenges of an IT enabled health care system. Business Horizons, 53: 119 130. Adler Milstein J, Bates DW, Jha AK. (2009). Regional Health Information Organizations: Progress but Challenges Remain. Health Affairs (Millwood), 28(2): 483 492. 2
Linden A and Adler Milstein J. (2008). Medicare Disease Management in Policy Context. Health Care Financing Review, 29(3). Adler Milstein J, McAfee A, Bates DW, Jha AK. (2008). Regional Health Information Organizations: Current Activities and Financing. Health Affairs (Millwood), 27(1):w60 9. Sprivulis P, Walker J, Johnston D, Pan E, Adler Milstein J, Middleton B, Bates DW. (2007). The economic benefits of health information exchange interoperability for Australia. Australian Health Review, 31(4):531 539. Adler Milstein J, Bu D, Pan E, Walker J, Kendrick D, Hook JM, Bates DW, Middleton B. (2007). The Cost of Information Technology Enabled Diabetes Management. Disease Management, 10(3): 115 128. Bu D, Pan E, Walker J, Adler Milstein J, Kendrick D, Hook JM, Cusack CM, Bates DW, Middleton B. (2007).Benefits of information technology enabled diabetes management. Diabetes Care, 30(5):1137 42. Walker JD, Pan E, Johnston D, Adler Milstein J, Bates DW, Middleton B. (2005). The value of health care information exchange and interoperability. Health Affairs (Millwood), Web Exclusives: W5 10 W5 18. Under Review and Work in Progress Adler Milstein J, Singer SJ, Toffel MW. (2010). Speaking up constructively: Managerial practices that elicit solutions from front line employees. Revise and Resubmit Organization Science A short version of this paper will be published in the Academy of Management Best Paper Proceedings, August 2011. Adler Milstein J, DesRoches CM, Jha AK. (2010). Health Information Exchange among U.S. Hospitals. Revise and Resubmit American Journal of Managed Care Adler Milstein J, Green C, Bates D. Physician Return on Investment from Ambulatory Electronic Health Record Adoption. Under Review. Adler Milstein J and Huckman R. Electronic Health Record Use, Delegation, and Productivity in Primary Care Adler Milstein J, Salzberg C, Franz C, Orav E, Newhouse J, Bates D. The Impact of Ambulatory Electronic Health Records on Medical Utilization and Costs 3
B. Book Chapters and Commentaries Adler Milstein J and Linden A. (2009). The Use and Evaluation of IT in Chronic Disease Management. In: Dwivedi A (ed). The Handbook of Research on Information Technology Management and Clinical Data Administration in Healthcare. Hull University Press: Hull UK. Adler Milstein J. (2009). Health Care Requires Big Changes to Complement New IT. Harvard Business Review, 87(4). Adler Milstein J and Jha AK. (2008). Fledgling Organizations Offer Hope on Heath Costs. Harvard Business Review, 86(3): 26 28. C. Abstracts, White Papers, and Reports Adler Milstein J and Jha AK. (2010). Updating Health Information Exchange. In: Health Information Technology in the United States: Moving Toward Meaningful Use, 2010. Robert Wood Johnson Foundation: Princeton, NJ, 44 55. Jha AK and Adler Milstein J. (2008). Regional Health Information Organizations and Health Information Exchange. In: Health Information Technology in the United States: Where We Stand, 2008. Robert Wood Johnson Foundation: Princeton, NJ, 73 91. Adler Milstein J. (2008). Looking Beyond Technology: Lessons from Studying IT Effectiveness in Other Industries. ehealth Initiative Annual Conference Policy Papers. Washington DC. Bu D, Pan E, Johnston D, Walker J, Adler Milstein J, Kendrick D, Hook JM, Cusack CM, Bates DW, Middleton B. (2007). The Value of Information Technology Enabled Diabetes Management. Center for Information Technology Leadership. Boston, MA. Hook J, Pan E, Adler Milstein J, Bu D, Walker J. (2006). The Value of Healthcare Information Exchange and Interoperability in New York State. AMIA Annual Symposium Proceedings, 953. Sprivulis P, Walker J, Johnston D, Pan E, Adler Milstein J, Middleton B, Bates DW. (2005). The Economic Benefits of Health Information Exchange Interoperability for Australia, AMIA Annual Symposium Proceedings, 1119. Pan E, Johnston D, Walker JD, Adler Milstein J, Bates DW, Middleton B. (2004). The Value of Healthcare Information Exchange and Interoperability. Center for Information Technology Leadership. Boston, MA. 4
D. Selected Presentations The Organization of Care Delivery in Practices with Electronic Medical Records. INFORMS. Austin, TX. November 2010. The Role of Competition in RHIO Formation and Hospital Participation. Workshop on Health IT and Economics. Washington DC. October 2010. Realizing Gains from Health IT: Lessons from Other Industries. National Bureau of Economic Research: Summer Institute. Boston, MA. July 2010. Organizational Complements to Electronic Health Record Use. Academy Health. Boston, MA. June 2010. Health IT and Improving the Delivery System: An Update. Academy Health. Boston, MA. June 2010. Regional Health Information Organizations: A Progress Update. Academy Health. Boston, MA. June 2010. Competition and Health Information Exchange among U.S. Hospitals. Academy Health. Boston, MA. June 2010. (Poster) Organizational Approaches to Improve Incident Reporting. Academy Health. Boston, MA. June 2010. (Poster) Health Information Exchange and Regional Health Information Organizations: 2010 Survey Results. Office of the National Coordinator s Health IT Innovations Seminar Series. Washington DC. May 2010. Characteristics of Hospitals Participating in Regional Health Information Organizations. Academy Health. Chicago, IL. June 2009. Regional Health Information Organizations: Progress, Challenges & Viability. Academy Health. Chicago, IL. June 2009. Transforming health care with HIT: Lessons from Other Industries. ehealth Initiative Annual Conference. Washington DC. December 2008. Regional Health Information Organizations: Current Activities & Future Implications. Academy Health. Washington DC. June 2008. 5
E. Course Materials Bohmer RMJ, McFarlan FW, Adler Milstein J. Information Technology and Clinical Operations at Beth Israel Deaconess Medical Center. Harvard Business School Case 607 150. Teaching Experience Spring 2010 & 2011 Lecturer: Leadership Strategies for Information Technology in Health Care, Center for Continuing Professional Education, Harvard School of Public Health Spring 2009 & 2010 Lecturer and Teaching Assistant: Health Information Technology and its Impact on Health Care, Harvard School of Public Health Spring 2009 Course Development with Professor Richard Frank: American Health Care Policy, Harvard College Spring 2008 Lecturer: Health Information Technology and its Impact on Health Care, Harvard School of Public Health Spring 2007 Head Teaching Fellow: Quality of Health Care in America, Harvard College Fall 2007 Head Teaching Fellow: Introduction to Health Care Policy, Harvard College Fall 2006 Spring 2005 2007 Teaching Fellow: Introduction to Health Care Policy, Harvard College Lecturer: Information Technology and Chronic Disease Management, Harvard School of Public Health Service to Journals Ad Hoc Reviewer: Health Affairs, American Journal of Managed Care, Journal of General Internal Medicine, Journal of the American Medical Informatics Association, Journal of Biomedical Informatics, Journal of the Association for Information Systems, Disease Management and Health Outcomes, Journal of Medical Systems, International Public Management Journal 6