Using the Internet to Train Your Staff

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Using the Internet to Train Your Staff An inside look at successful elearning tactics & how to start your own online training program Presented by: Andy Jaynes Director of Business Development Avilar Technologies, Inc. www.avilar.com 410-290-0008 ext. 705 andy.jaynes@avilar.com September 19, 2011

APPA s Online Training Site SaaS version of Avilar s WebMentor LMS Off-the-shelf video courses for compliance training Courses automatically award certificates upon completion LMS tracks all course status indefinitely for easy review and verification

What is elearning? Definition In the beginning The evolution of elearning

elearning Today Most LMS s do the same basic things An elearning explosion Easy for small and medium-sized organizations to manage online training programs

The benefits & why it makes sense All employees need training; online is safe and holds them accountable. On-boarding = higher employee engagement and retention rates Traditional training programs have become less cost effective Increased regulations and fears of law suits Online training = improved training effectiveness Online training supports individualized training Internet available to almost everyone, everywhere, anytime. Costs to launch and manage an online training program have declined dramatically

SaaS vs. Installed Which is best for our organization? 36% 9% 55% SaaS (hosted) Installed Not sure Source: BrandonHall Group 2011

Critical LMS Features Please identify the features which are most important to your learning and development program Course completion certificates Graphical reports/dashboard Standard/Predefined reports Ability to define learning paths Course catalogs & schedules Self-service course registration Virtual class management, launching, & tracking elearning courseware launching & tracking 0 100 200 300 400 500 600 Source: BrandonHall Group 2011

Critical LMS Capabilities Please identify the capabilities which are most important to your learning and development program Built-in ecommerce support Integration with other systems Multi-language support Customizable security levels Integration with HR systems Customizable user profiles Customizable interface/branding SCORM/AICC 0 100 200 300 400 500 Source: BrandonHall Group 2011

Common challenges Small training department Small IT department Training staff not computer experts Has to be a success, not a test ROI needs to be realized quickly Avoiding disruption to current training programs

Advantages Improve traditional training process and outcomes Train in a safe, secure environment and hold staff accountable Free up time and effort from manual processes Quickly address individual training needs Empower staff to select optional training of interest Decrease per-employee training costs by eliminating expenses such as travel, accommodations, etc. Could also improve: Employee retention rates and moral Achievement of performance goals Sales Operations

Critical LMS Elements Ease of use SaaS (hosted by vendor) vs. Installed (hosted by organization) Administrative capabilities Adaptable user interface Support for multiple course types Course standards Automation Integration Reporting capabilities Support capabilities

How to get started Talk to the appropriate parties Assemble your team Make initial plans Identify learners Choose courses purchase, repurpose, or create? Research LMS options To RFP, or not to RFP...? Evaluate options & choose a solution

To learn more about Avilar and how to realize your workforce potential Visit www.avilar.com Watch our 3-minute video, The Talent Development Lifecycle Download free white papers Schedule a free live online demonstration of WebMentor software Connect with us online for access to exclusive news, articles, and easily stay up-to-date with all things Avilar Contact Andy Jaynes at 410.290.0008 ext. 705 or andy.jaynes@avilar.com

Avilar at a Glance Supports elearning programs for over 150 organizations, including APPA. A small privately held business with representation across the country, headquartered in Columbia, MD in operation since 1997. Offers software products and services for Human Capital Management. Our offerings include the award-winning WebMentor LMS and a competency management product WebMentor Skills for either SaaS (Software as a Service) or licensing. Serves a broad range of both Government, Commercial, and Non-profit clients and provides support in the following areas: Commercial corporate training Mandatory compliance training Professional education Competency management Tailored training and competency environments

An award-winning elearning engine: WebMentor LMS Feature-rich and consistently rated as a low-cost, high-value solution by Brandon Hall. With WebMentor LMS, you can: Deliver high-quality courses and assessments Easily track learner activities and certifications Manage registrations and e-commerce WebMentor LMS keeps the user in mind: Easy to use Straightforward to manage Cost-effective to deploy

Key WebMentor LMS Features - Access anytime from anywhere - WebMentor LMS is web-based, 100% browser-agnostic, available 24x7. - Manage all training in 1 system Manage a wide range of training activities in a centralized location including in-person, online, self-paced, instructor-led, and video. - Off-the-shelf content - Gain access to over a hundred online training courses geared to address the common topics today. - Open Content Network - Support any SCORM 1.2 elearning courses from any content provider or develop your own custom content. Also support AICC standard. - Manage credits and certificates - Manage course and training credits and automatically award customized certificates upon completion. - No techies required With Avilar s hosting services, you get a hassle-free, turn-key LMS environment and solution. Our technical team will help ensure you have a successful LMS experience.

Diverse Customer Base WebMentor LMS American Public Power Association DECO, Inc. Capstone Institute of Mortgage Finance carelearning Society of Fire Protection Engineers Visiting Nurse Service of New York Pennsylvania Dept. of Public Welfare Connecticut Distance Learning Consortium Sierra Wireless Com2Learn National Institute of Building Inspectors Pharmaceutical Education Research Institute Learning Tree International WebMentor Skills Capital One General Motors Spraying Systems Co. United States Department of Veterans Affairs Vermont Country Store Defense Information Systems Administration Georgia Center for Nonprofits Consulting / Customization Partnerships Washington Metropolitan Transit Authority Jennison Associates Boots and Coots International Well Control, Inc. Parliament of Canada Spraying Systems Sierra Wireless United Space Alliance FAFCO Oklahoma State University Mizuno USA