Information Technology Standards Document The Information Technology Standards Policy lists all technologies supported by the organization and serves as a guideline for all technology purchasing and use decisions, including hardware, software, peripherals, and network components. The primary goals of developing and implementing such a policy are: To ease purchasing decisions by pre-evaluating and pre-approving technology solutions. To reduce training and support costs and create economies of scale by narrowing the number of technologies and products used. To ensure integration and interoperability between technologies. To set parameters for future technology innovation and development. The following standard technologies were selected based on prevalence in the organization or in the case where two or more competing technologies previously existed on an assessment of relative quality and performance as dictated by business needs. Please refer to this document when making a purchasing decision or when selecting technologies as part of a development project. Sections of this document may be extracted and used as part of project charters or other agreements where technology parameters should and must be set, such as in the case of contracted work. OPERATING SYSTEMS/DESKTOP Operating System Microsoft Windows Microsoft Vista XP SP2 Desktop Workstation Dell Latitude 620 Dell Latitude 745 Laptop Computers Dell Latitude D620 Dell Latitude 630 Internet Browser Microsoft IE 6.0 Microsoft IE 7.0 SERVERS Application Servers Dell 1950/55, 2650, IBM 3550/3650 IBM 3550, 3650 Database Servers Dell 6850, 2950 Dual Processor, Quad Core IBM 3650 Department Servers Dell 1950, 1955 IBM 3550 Page 1
Web Servers Dell 1950, 1955 IBM 3550 LOCAL AREA NETWORK Protocols TCP/IP Performance 100mb to desk, 1gb backbone Network Hardware Components Cisco 3750 s, 6500 s, 7200 s Network Operating System IOS WIDE AREA NETWORK Protocol Ethernet Performance 100mb on Primary links Topology Point to Point MPLS NETWORK MANAGEMENT Management Software Monitoring Software Open Remote Control Software Open Asset Management Wasp Asset Management SW Backup/Availability Cirrus Software Distribution Cirrus STORAGE Page 2
Media EMC DMX and Clarion SAN Backup Software EMC Networker WIRING Topology Open Open Media SAN Fiber 4gb LAN CAT6 Datacenter Backbone 10gb SECURITY Firewalls Cisco Pix Nokia/Checkpoint Server Certificates Verisign Client Certificates Virus Detection Symantec AV Intrusion Detection Open REMOTE ACCESS AND VIRTUAL PRIVATE NETWORKS Connections 200 Remote Access Servers Microsoft RAS INTERNET ACCESS Connections Corporate Wide Availability of Sites Websense Managed Video/Audio Streaming Available Yes MESSAGING AND TELECOMMUNCATIONS Page 3
Electronic Mail Microsoft Outlook Fax Rightfax Telephony System Siemens Hipath 4000 VoIP Voice Mail Siemens Expressions Instant Messaging Microsoft Office Communicator Directory Services Microsoft Active Directory Message Broker Open OFFICE AUTOMATION Word Processing Microsoft Word Microsoft Office 2007 2003 Spreadsheet Microsoft Excel 2003 Microsoft Office 2007 Presentation Microsoft PowerPoint 2003 Microsoft Office 2007 DOCUMENT COPYING/IMAGING Imaging Scanners Kodak 640 Photocopiers Varied MOBILE/WIRELESS COMPUTING Protocol Handheld Operating System Blackberry Personal Digital Assistants Blackberry Page 4
Cellular Phones Blackberry/Sprint Handheld units DATA MANAGEMENT Databases Microsoft SQL Microsoft SQL Server Server 2000, DB2 8.2 2005, DB2 9.0 Query Tools Varied, Cognos, Crystal VIDEO CONFERENCING High End Polycom 8000 Midrange Polycom 500 Desktop Polycom Desktop HTML AUTHORING AND WEB PUBLISHING Web Site Varied Need list. Content/Design Training, Portal Accessibility Standard HTML Creation/ Conversion/Editing Varied Need list. Training, Portal Drawing/Illustration Varied Need list. Training, Portal APPLICATION DEVELOPMENT METHODOLOGY AND SOFTWARE Design/Analysis/Data Open Open Modeling Graphical User Interface Open Open Compilers Open Open Developer Support Tools Open Open Page 5
PROJECT MANAGEMENT Project Management Microsoft Project Software 2003 GEOGRAPHIC INFORMATION SYSTEMS (GIS) General Database Page 6