Extraordinary UK Ethernet

Extraordinary UK Ethernet

Ethernet Guide. The world of 21CN Ethernet connectivity can be a daunting place. As one of the leading forces in Ethernet Aggregation in the UK, we've seen our fair share of poor product choices and bad deployments. As such we've created the following quick guide to help you make the right choices. Of course this is only the start, in the UK we are literally spoiled for choice and the logistics of managing several last mile providers to deliver large and complicated solutions often exposes you to unacceptable costs and management. We'd say that's where the real benefit of an Ethernet Aggregator can be found. Having already placed significant investment in place to transparently aggregate these carriers, our in-house Project Management and Support teams can alleviate these common issues and delivery these products to your network edge. Until such time that you do decide to outsource that headache, you've always got this handy guide to help you. Client Service Technology Downstream Upstream GEA FTTC/P Adaptive Adaptive Up to 20 Users (Small Office) 21-80 Users (Medium Office) TalkTalk EFM (2 Pair) BT Etherway Copper BTW Etherway Copper TalkTalk EFM (4 Pair) 10Mbps Bearer Leased Line EFM (G.SHDSL.bis) EFM (G.SHDSL.bis) EFM (G.SHDSL.bis) EFM (G.SHDSL.bis) Pure Ethernet Adaptive ~10Mbps 35Mbps 35Mbps Adaptive ~20Mbps 10Mbps Adaptive ~10Mbps 35Mbps 35Mbps Adaptive ~20Mbps 10Mbps Vaioni's Choice Why? Although the BT Service can be considered the premium choice here, the competitive pricing upon the TalkTalk offering is often the deciding factor. That combined with a solid SLA to keep the client's mind at rest. At this level of office, guaranteed connectivity is the name of the game. Currently nothing touches the reliability of a pure ethernet service delivery on Fibre. 81+ Users (Large Office) 100Mbps or 1Gbps Bearer Leased Line Pure Ethernet 100Mbps 100Mbps Once again for large offices, we'd only really want to look at one level of service. That's got to be a Fibre Leased Line. As you can see, we've broken down connectivity into frequent use cases, highlighting some justification along the way. That said we all know that these things are driven by the bottom line as such the easiest way to identify the best product is to identify what products and providers are available for your target postcode. Gone have the days when your prospective supplier should talk simply in terms of bandwidth. As you can see from the above, there is a wide selection of products available and bandwidth alone certainly can't be used as the sole basis of connectivity justification.

What is Ethernet? It is a protocol which is transparent and delivers IP packets from one destination to another. We also use the word Ethernet to reference leased lines, Wide Area Networks and high performance internet services. Ethernet is the most common method of connecting a business to the internet or to other branch offices which is uncontended, high performance and which delivers a Service Level Guarantee. Ethernet is transparent to any protocol type or traffic type. So voice (SIP), video, applications, multicast and any other protocol/application/traffic type can flow across an Ethernet service, hence its popularity. Ethernet is also the most cost effective method of delivering high performance, uncontended internet/data services. Ethernet is a fast evolving enabler, giving businesses an opportunity to seize cloud and convergence.

What technologies do Vaioni deliver? Ethernet leased lines come in various shapes and sizes, but the end result is practically the same. So what are the technologies available to deliver Ethernet? GEA This is an Ethernet leased line service based on FTTC/P technology. GEA is delivered over copper (FTTC) and Fibre (FTTP). Speeds range from 1Mb up to 20Mb synchronous speeds at either 5:1 (default) or 1:1 contention. Lead-time is 13 to 25 working days, carries an SLA of 99.96% with a 7hrs RTT/fix time. Ideal for entry level, high performance, guaranteed connectivity for small businesses and branch sites. EFM This is an Ethernet leased line service delivered over copper technology. Inherently has resilience built-in because EFM is delivered over multiple copper pairs. Speeds range from 1Mb up to 35Mb synchronous speeds at either 1:1 or 5:1 contention. Lead-time ranges from 25 working days to 90 working days, carries an SLA of 99.96% with a 7hrs RTT/fix time. Ideal for entry level, high performance, guaranteed connectivity for small businesses and branch sites. Fibre This is an Ethernet leased line service delivered over Fibre Optic technology. Inherently has the lowest latency, jitter and packet loss statistics of all Ethernet technology. Speeds range from 1Mb up to 1Gb synchronous speeds at either 1:1 or 5:1 contention. Lead-time ranges from 35 working days to 90 working days, carries an SLA of 99.96% with a 6hrs RTT/fix time. Ideal for mid/high level, very high performance, guaranteed connectivity for larger businesses and branch sites.

UK Ethernet Exchange. Probably the most powerful and extraordinary Ethernet portfolio available anywhere in the UK. BT C&W Virgin Media Delivering Next Generation Layer2 Ethernet including FTTC/P, EFM & Fibre. SSE Vaioni National VPLS Core Network TalkTalk The Vaioni network delivers 100% up-time through N+1 intelligent resilient and MEF standard design. Ability to create E-LAN, VPLS & MPLS using a combination of Operators. KCOM COLT Network designed for cloud, SIP & sensitive application delivery with guaranteed QoS. FibreSpeed Level3

Ethernet Exchange. Comprehensive & helpful Ethernet procurement. Full Ethernet procurement platform with buying capability of single site and multisite solutions with access all the latest Ethernet technologies including Fibre, EFM, Wireless & FTTC. Supplier rating system. We tell you how the Operators are performing covering reliability, service delivery & support. API driven. Provide your customers with a pricing tool with built-in margins (Q2 2013). Purchase with confidence. The best SLA in the industry. Full online visibility of what you have bought.

Designed with the strongest SLA & for cloud use as standard. ADSL backup as standard with all DIA connectivity providing 100% up-time SLA. Full on-line set of tools to give you usage detail of your service, including latency information and monitoring. We deliver on MEF compliant and secure NGN Layer2 technology, providing total protocol transparency. MEF 14 compliant QoS to run voice, video and other packet sensitive applications with no packet loss and guaranteed end-to-end Class of Service.

Delivery & Support. We believe in delivering service on-time every time. Template driven Project Management system. Allows our customers to get familiar with our correspondence. 90% of all projects delivered on-time (within normal Operator lead-times) Weekly updates and tracking reports for multiple sites. Quick escalation path within Vaioni and with each and every supplier to Director level. Internal bi-weekly KPI based review of all projects. Very proactive approach with each project reviewed every 48 hours.

Delivery & Support. Extraordinary First Class support 24/7. Technical support delivered through highly qualified engineers with 1hrs response KPI s. Max of 6hrs fix KPI if Operator fault & Max of 2hrs fix KPI if an internal fault. 85% of faults fixed on first call. Engineers with direct access to your service and CPE for quick and efficient diagnosis. Engineers who are trained to support Ethernet & are familiar with Ethernet faults. Engineers have access to senior engineers within all Operators.

Delivery & Support. Providing visibility and reporting for your entire connectivity estate. Through the Vaioni portal, see your entire estate with one click. Capacity manage with visibility of bandwidth usage per site. Maintain Quality of Service with visibility of latency and packet loss per site. Control access by having visibility of the top 10 applications flowing through each pipe. On the fly adjust your QoS profiles per site (Q1 2014) Set email/sms triggers and alerts on outages (Q1 2014)

What technologies can we deliver? Internet Leased Line (also known as DIA and in MEF terms E-Line) A service which delivers Layer2 NGN uncontended, high performance internet access to your office via Ethernet. Feature spotlight: Speeds from 1Mb up to 10Gb+ GEA, EFM & Ethernet Fibre Optic options available Full National Coverage 100% Strong SLA as standard. Receive one day credit for each 1hrs of outage 4hr guaranteed fix as standard Guaranteed low latency, low jitter Fastest routes to your internet destination 24/7 active monitoring and alerting Managed service as an option FREE basic QoS on all new orders Designed for VoIP, Video and Cloud applications delivery Free ADSL automatic failover

What technologies can we deliver? Point-to-Point (also known as P2P, private circuit and in MEF terms E-Line) A service which delivers uncontended, high performance private connectivity between 2 office locations via Ethernet. Feature spotlight: Speeds from 1Mb up to 10Gb+ GEA, EFM & Fibre Optic options available Full National Coverage Aim to deliver 100% SLA as standard. Receive one day credit for each 1hrs of outage 4hr guaranteed fix as standard Guaranteed low latency, low jitter 24/7 active monitoring and alerting Managed service as an option FREE basic QoS on all new orders Designed for VoIP, Video and Cloud applications delivery

What technologies can we deliver? Layer2 Circuit (also known as P2P, private circuit and in MEF terms E-Line) A service which delivers uncontended, high performance private connectivity between an office location to a datacentre via Ethernet. Feature spotlight: Speeds from 1Mb up to 10Gb+ GEA, EFM & Fibre Optic options available Full National Coverage Aim to deliver 100% SLA as standard. Receive one day credit for each 1hrs of outage 4hr guaranteed fix as standard Guaranteed low latency, low jitter 24/7 active monitoring and alerting Managed service as an option FREE basic QoS on all new orders Designed for VoIP, Video and Cloud applications delivery

What technologies can we deliver? Wireless Ethernet (Also known as radio or microwave technology) A service which delivers uncontended, high performance Internet, P2P, Layer2 but over secure wireless technology. Feature spotlight: Speeds from 1Mb up to 1Gb+ 100% Strong SLA as standard. Receive one day credit for each 1hrs of outage 4hr guaranteed fix as standard Guaranteed low latency, low jitter 24/7 active monitoring and alerting Managed service as an option FREE basic QoS on all new orders Designed for VoIP, Video and Cloud applications delivery Free ADSL backup on Internet leased line services

What technologies can we deliver? Diverse A service which delivers mission critical, uncontended, high performance internet access to your office via Ethernet. Feature spotlight: Delivery of mission critical internet access. We can also provide this for P2P and Layer2 Speeds from 1Mb up to 1Gb+ 100% Strong SLA as standard. Receive one day credit for each 1hrs of outage 4hr guaranteed fix as standard Guaranteed low latency, low jitter 24/7 active monitoring and alerting Managed service as an option FREE basic QoS on all new orders Designed for VoIP, Video and Cloud applications delivery

What technologies can we deliver? Interconnect (Also known as QinQ link and pseudo-wire) A service which delivers uncontended, high performance connectivity between 2 or more on-net datacentres via Ethernet. Feature spotlight: Speeds from 100Mb up to 1Gb Resilient and self-healing network Delivered over a dark fibre ring for best performance QinQ ready Meets all the MEF MTU sizes Guaranteed low latency, low jitter

What CPE do we deliver? SEDD Standard Ethernet Demarcation Device (for services up to 100Mbps) Features High performance Layer3 and Layer2 capability IPv4 & IPv6 support MPLS and VPLS support High quality QoS profiling including CIR, MIR and burst Remote speed testing of circuit bandwidth VRRP and OSPF support CEDD Carrier Ethernet Demarcation Device (for services up to 1Gbps) for services up to 10Gbps Features True wire-speed performance True QoS MEF 14 compliancy based on TOS/DSCP/802.1P/802.1Q QinQ within QinQ All routing done at the ISP core to maintain optimal performance True MEF compliant 802.3H last mile line monitoring for latency, jitter and performance (OAM) MEF compliant last mile line tolerance and testing 100% separation of Layer2 services with bandwidth management per service including CIR, MIR and burst

Conclusion. Vaioni are by far the most interesting and innovative Ethernet and Cloud provider in the UK today, offering Ethernet as a core value product and Convergence as a valuable root to market. Questions?