Consultants Alliance LLC. Professional Development Programs



Similar documents
MANAGEMENT DEVELOPMENT COURSES

Certified Business Analysis Professional (CBAP) Certification

Questions & Answers. Project Management Institute (PMI) Registered Education Provider (R.E.P.)

JOB SPECIFICATION. Service Support Manager ORGANISATION CHART: JOB PURPOSE:

ITIL Foundation Certification Course

Questions & Answers. Project Management Institute (PMI) Registered Education Provider (R.E.P.)

ISO/IEC Part 1 the next edition. Lynda Cooper project editor for ISO20000 part 1

COBIT 5 Implementation Certification Course

BCS Specialist Certificate in Service Desk & Incident Management Syllabus

The International Institute for Business Analysis

How To Compare Itil To Togaf

BCS Specialist Certificate in Business Relationship Management Syllabus. Version 1.9 March 2015

Information Technology 2015 Programmes

COBIT Helps Organizations Meet Performance and Compliance Requirements

Global Strategic Sourcing Services

BCS-ISEB Business Analysis Training

The IT Infrastructure Library (ITIL)

-Blue Print- The Quality Approach towards IT Service Management

IT Service Management

UoD IT Job Description

ITIL's IT Service Lifecycle - The Five New Silos of IT

Budgeting, Planning and Management Reporting Budgeting, Forecasting and Business Planning Building Confidence and Self Esteem Building Effective

Job No. (Office Use) Directorate Corporate Services Department Programme Management Office Reports to (Job Title) If No state reason

The Future of Best Practices in IT Service Management - ITIL Version 3 Explained

Terms of Reference for an IT Audit of

HP Operational ITSM Service. For continual service improvement

HP ITSM Assessment Services Helping you reach the levels of service your business requires

IT Governance Implementation Workshop

ISO Information Security Management Services (Lot 4)

BCS Specialist Certificate in Change Management Syllabus

Wirral Council: Job Role Profile HR USE ONLY JOB ROLE PURPOSE

ITIL Service Lifecycles and the Project Manager

CSL classroom courses that will be offered up to June 2016 (unless marked otherwise)

The ITIL Story White Paper

Moduli Accreditati (*)

The Clear Path to ITIL Certification

We are fresh, we are dynamic, and we are different. We focus on producing results!

ISO/IEC Part 1 the next edition

The ITIL Story. Pink Elephant. The contents of this document are protected by copyright and cannot be reproduced in any manner.

Questions & Answers. Project Management Institute (PMI) Registered Education Provider (R.E.P.)

ITIL: What is it? How does ITIL link to COBIT and ISO 17799?

SUPERVISOR, SERVICE DESK (Existing position)

List of courses offered by Marc Taillefer

Role Profile. Job No. (Office Use) A238. Competency Job Type

CLASSIFICATION SPECIFICATION FORM

ITIL v3 Service Manager Bridge

Agile Training and Certification Options. David Hicks

Information Systems Administrator

Learning Services Schedule

MSC Malaysia MyProCert SRI 2015 List of Certifications

Storage Management Within the NEW ITIL Version 3 Context. Dr. D. Akira Robinson, IT Governance Management, Ltd. Dept of Navy

Recent Advances in Automatic Control, Information and Communications

IBM and the IT Infrastructure Library.

Questions & Answers. Project Management Institute (PMI) Registered Education Provider (R.E.P.)

HOME GROUP LIMITED JOB DESCRIPTION

Overview. Why EffectiveStaff

your IT skills A guide to BCS Qualifications

Manager s Certificate in IT Service Management. Guidelines & Syllabus for Prospective Candidates

The Value of ITIL to IT Audit

Frameworks for IT Management

Programs Duration (Days) Fees Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec. Banking. Business and Management

Specialized Training Calendar May August Training for Professionals by Professionals

Senior Manager Information Technology (India) Duration of job

TERMS OF REFERENCE FOR CERTIFICATION BODIES (CBs)

POSITION PROFILE. Classification: PM4 Date of evaluation: February 2010 Date Reviewed: March 2012

THE WEB-BASED CORE COMPETENCY PROFILE ASSESSMENT TOOL Colleen S. Post and Micheline L. Brunett*

2012 Bachelor of Science in Business Informatics (University of Cooperative Education, Lörrach, Germany)

PERFORMANCE AND LOAD TESTING

Software Testing & Quality Assurance Department

Leadership and Innovative Management Center of Excellence

Enterprise Service Management (ESM)

Job Description. CRM Consultant, Delivery Services. March Produced by Alan Eardley

Certification Name Cost Certification Name Cost

Introduction to ITIL for Project Managers

IT Portfolio Management: ITIL V3 Refresh. BCS Rideau Section 19 March 2008 Phil Mustaphi

IPMA 2006 ITIL in Practice The Alignability Process Model and HP OpenView Service Desk

Name: Lynda Cooper Date: November 24th. Revising ISO/IEC to fit the future of service management

The following chart indicates the Career Academy courses eligible for transfer credit by challenge exam.

INFORMATION SECURITY & GOVERNANCE SYSTEMS AND IT INFRASTRUCTURE INFOSEC & TECHNOLOGY TRAINING. forebrook

ITIL and ITUP, and some real words too. - A context for modern ITSM. Ivor Macfarlane IBM Global Technology Services Henrik Toft IBM Software Group

Contract management roles and responsibilities

White paper. Secure Cloud Services: An Integrated Approach

g-cloud Service Description

for business integration

Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com

Point of sale 22 Success Secrets - 22 Most Asked Questions On Point of sale - What You Need To Know. Copyright by Henry Alford

Transcription:

Consultants Alliance LLC Professional Development Programs

About CA: Consultants Alliance (CA) is a local organization dedicated to promote the culture of Service Excellence in public and private sectors. To achieve its stated goals, CA has aligned with local and international market leaders in order to accelerate knowledge transfer and build local expertise in the area of Service. Why CA? Local Libyans talents with international experience. Industry leaders international partners. Aligned with international standards and best practices. Proven implementation experience. A one stop shop solution providing consultancy, implementation, testing, training and certification. Culture sensitivity and understanding. High degree of customization. Taking the stress off the client by managing the infinite number of decisions. 2

Professional Development Programs Our cycle of achieving a culture of service excellence starts with offering a wide range of internationally accredited courses covering various disciplines. These offering are intended to equip participants with knowledge and tools to implement internationally recognized standards and best practices at their organizations. Our training targets all organizational levels, starting from top-level managers (decision makers) who are in need to make quick and knowledgeable decisions, down to the end user to utilize the service in order to accomplish his day-to-day tasks. This comprehensive training will put the candidates on the path to achieve their required and internationally accredited certification. CA Offers wide range of professional development programs that covers the following areas: Leadership & Human Resources Finance & Accounting Information Technology Communications Skills Project Soft Skills IT Technical Courses Workforce Development Programs 3

Certified Programs: Field Course Duration Certificate IT IT Security Enterprise Architecture Open Source Technology ITIL V3 Foundation ITIL V3 Service Strategy ITIL V3 Service Design ITIL V3 Service Transition ITIL V3 Service Operation ITIL V3 Continual Service Improvement ITIL V3 Managing Across Life Cycle CobiT v4.1 Foundation with/without Case Study ISO 20000 Awareness Workshop ISO 20000 for Practitioner ISO 20000 for Auditor TIPA Assessor for ITIL Information Security Principles ISO/IEC 27001 Lead Implementer ISO/IEC 27001 Lead Auditor TOGAF9 Foundation TOGAF9 Certificate 2/ ½ Day itsmf Attendance Certificate 2 Days 5 Days BCS/ICEB Certification after 5 Days BCS/ICEB Certification after 5 Days BCS/ICEB Certification after 2 Days Linux LPI Level 1 10 Days LPIC-1 Certification Linux LPI Level 2 10 Days LPIC-2 Certification 4

Certified Programs: Field Course Duration Certificate Cloud Computing Cloud Essential Professional 2 Days CompTIA Certification Virtualization Essential 2 Days CompTIA Certification Change Iseb Qualifications from BCS Specialist Qualification Programming Business English Programs (Beginner) Business English Programs (Intermediate) Business English Programs (Advance) Problem Iseb Qualifications from BCS Service Desk & Incident Iseb Qualifications from BCS Supplier Iseb Qualifications from BCS Business Relationship Iseb Qualifications from BCS Building BizTalk Solutions 5 Days Microsoft Certification Developing No-Code SharePoint Designer Developing Solutions in SharePoint 5 Days Microsoft Certification 5 Days Microsoft Certification SharePoint Administrator 4 Days Microsoft Certification SQL Server 5 Days Microsoft Certification Business Communication Business Writing Business Meetings and Interviews Writing International Documents International Negotiation Skills Writing Reports and Presentations Skills Certification from London 6 Days Chamber of Commerce and Certification from London 6 Days Chamber of Commerce and Certification from London 6 Days Chamber of Commerce and Certification from London 6 Days Chamber of Commerce and 6 Days Certification from London Chamber of Commerce and 6 Days Certification from London Chamber of Commerce and 5

Training Programs: Field Course Duration Certificate Communication M_o_R Foundation ( of Risk) PRINCE2 Foundation (Project ) Project Effective Communication & Writing Skills 4 Days 20 Days IPMA Certification Level A,B, C, and D Attendance Certification Proposal Writing Skills Stress and Work Pressure Attendance Certification Negotiation Skills Problem Solving & Decision Making Delegations Skills and Executive Secretary Skills 4 Days Attendance Certification HR Technical Report Writing Skills Training needs assessment and Training Execution Recruitment and Conducting Interviews Principles 2 Days Attendance Certification Human Resources Planning Employees Appraisals Skills 6

Training Programs: Field Course Duration Certificate General Skills 4 Days Attendance Certification Leadership Skills 4 Days Attendance Certification Team Building and Team Attendance Certification Sales & Marketing Strategic Marketing Attendance Certification Effective Sales Technique Planning and Managing Sales Managing Sales Team Marketing Principles for Non Marketing Positions Complete Communication Structure in Marketing Department Complete courses outline are available for more details on course objectives, outcomes, topics included etc. CA and its partners have the expertise to customized courses based on the client requirements in other fields, which are not listed. Customized Training: Custom based programs are suitable for organizations that seek to conduct an in house training to match their required skill sets and capabilities. CA offers the following programs: Work Readiness Program. Workforce preparation skills. Communication skills. Interpersonal skills. Leadership & skills. Decision-making skills. Customer service skills. 7

Training Partners: Standards and Expertise: 8

Contact us: Telephone: (+218) 61 2239060 (+218) 61 2239059 Mobile 1: (+218) 91 376 6267 Mobile 2: (+218) 91 341 9891 Fax: (+218) 61 2239058 Email: Website: info@libyaca.com www.libyaca.com