Experian TAPS SM Total Annual Plastic Spend



Similar documents
SCORES OVERVIEW. TransUnion Scores

IBM SPSS Direct Marketing 23

Battling for Balances: Targeting the Lucrative Card-to-Card Consumer Balance-Transfer Market. An Experian Perspective

IBM SPSS Direct Marketing 22

In Search of Credit Card Profitability: Finding and Retaining the Most Valuable Bank Card Customers

3 Step Approach to Improving Customer Experience and Driving Engagement

Conquering Big Data Challenges Big Data is Here for Financial Services

Solutions. Loyalty & Reward Solutions Transform Your Business and Grow Your Revenue

A Basic Guide to Modeling Techniques for All Direct Marketing Challenges

> Cognizant Analytics for Banking & Financial Services Firms

Merchant Processing Application and Agreement Form (MPA) Agent Training First Data Learning Organization

ConsumerViewSM. Insight on more than 235 million consumers and 113 million households to improve your marketing campaigns

Capital Markets Day Athens, 16 January 2006 ALPHA. Retail Banking. G. Aronis Senior Manager, Retail Banking

Ramón Tellaeche Santander Cards

Accepting Credit Cards 101

WHITEPAPER. How to Credit Score with Predictive Analytics

The future of credit card underwriting. Understanding the new normal

IBM SPSS Direct Marketing 19

Fidelity Investments Cobrand Card Program: Lessons Learned in Program Integration

New Predictive Analytics for Measuring Consumer Capacity for Incremental Credit

Developing a Credit Card Strategy Leveraging Big Data

1 Copyright Phoenix Marketing International All rights reserved.

Your Bank + Elan Financial Services =

Providing more insight into the small business owner

THE OFFICIAL BUSINESS CREDIT BUILDING CHECKLIST

Fraud detection in newly opened accounts. Connecting data helps predict identity theft

Introduction to Bankcard Basics

Using Adaptive Random Trees (ART) for optimal scorecard segmentation

EXPERIAN MARKETING SUITE

Commercial Profile Database

Card Acceptance Best Practices to Manage Rates and Minimize Risk

IBM SPSS Direct Marketing 20

Identify & Engage: Analyzing your Donor Data to Discover and Prioritize Major Gift. Prospects. Oregon Nonprofit Leaders Conference, April 2014

Capitalize on Business Card Opportunities. Barb Hunter, Senior Vice President Credit Card Services

An Education in Merchant Processing

Statement of the Fair, Isaac and Company Inc. To the Office of Financial and Insurance Services Public Hearings

College Readiness LINKING STUDY

Introduction: Laurent Lo de Janvry

How To Know Your Credit Risk

The Role of Credit Scores in Consumer Loan Securitization

Exceptional Customer Experience AND Credit Risk Management: How to Achieve Both

Accounts Payable Contact Information. AP Contact Person: Bill to Information. Bill to Company Name: Bill to Street Address: City: State: Zip:

New D&B Failure Score and Recommended Credit Limit Models for UK and Ireland

An Application of the Cox Proportional Hazards Model to the Construction of Objective Vintages for Credit in Financial Institutions, Using PROC PHREG

Omaha Monthend Statements Review

MasterCard Intra-Country Interchange Fees. Poland MCC Group:

CyberSource Merchant Account Guide. March 2008

Cardholder Lifecycle Management. Jim Sheahan, VP Card Services, FIS

Easily Identify Your Best Customers

Updates on Credit Card Surcharging and Acceptance. Matt Fluegge, Ron Clifford, Scott Blakeley, Brad Boe June 14, :00 am Session Number 25042

Easily Identify the Right Customers

PayLeap Guide. One Stop

Bb 2. Targeting Segmenting and Profiling How to generate leads and get new customers I N S I G H T. Profiling. What is Segmentation?

NFP. Capitalizing on merge strategies to boost your return on donor marketing

Payment Processing considerations to comply with IRS and PCI-DSS regulations and policies

Credit Card Processing 101

American Express Company Financial Community Meeting

How to Grow? We analyzed the top decile advisors versus the overall advisor peer universe on their ability to outperform in five key growth areas:

PAYMENTS 101. Provided by. Tim Richards GM/SVP of Interactive Solutions

Abandoned cart s report

Compliance. Technology. Process. Using Automated Decisioning and Business Rules to Improve Real-time Risk Management

Commodities. Precious metals as an asset class. April What qualifies as an asset class? What makes commodities an asset class?

Multi-channel Marketing

Access Prescreen suite. iscreen SM user guide

Module 3. The disclosure requirements are discussed separately below.

Marketing data quality

RFP#15-20 EXHIBIT E MERCHANT SERVICES INFORMATION SHEET

White paper. Focus on value added services by network companies a paradigm shift. Rahul Kaushal, Ramakant Mittal

CREDIT SCORE USER GUIDE

Merchant Statement Guide

Marketing Consulting and Campaign Management

All disclosures to merchants provided under the Code must be presented in a clear, simple, and non misleading manner.

Explode Six Direct Marketing Myths

Understanding Your FICO Score

How to Better Optimize Your CRM and Find High Potential Auto Shoppers Best Practice for Automotive Marketers

DecisionEdge because everyone needs an edge.

Fall Conference November 19 21, 2013 Merchant Card Processing Overview

CASE STUDY CARDS: DRIVING PROFITABLE GROWTH

Transcription:

Experian TAPS SM Total Annual Plastic Spend The first commercially available spend algorithm built from credit data Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian.

Credit Cards Experian TAPS Product Overview TAPS is the first ever commercially available spend algorithm built from credit data Experian TAPS uses longitudinal credit data to estimate the last 12 months of spend on credit and charge cards It calculates spend, separately, on each trade line, then aggregates those trade lines to provide a snapshot of an individual's annual spend Purchase Volume* 2010 (Bil) Share Visa 809.3 39% Master Card 479.3 23% Amex 476.3 23% Discover 107.2 5% Store 127.9 6% Oil 47.0 2% Other 5.2 <1% Total 2,052.2 100.0% Annual Experian TAPS captures >90% of all credit card spend 3,000 0 8,000 1,000 100 0 12,000 Annual Spend on Each Card 0 = Annual Spend 24,100 24,100 VISA MasterCard American Express Discover Trade lines, a.k.a. General Purpose Type Credit Cards *Source: Nilson December 2010 issue 961 2

Experian TAPS Features FCRA compliant Can be used for adverse action Validated on the accounts of multiple card issuers and network trade lines Available via batch processes and on line credit reports (online coming soon!) It s calculated at the individual level Calculate a lender s wallet share for each consumer through the use of Experian subcodes Returns 5 data elements: total spend, pay rate, client spend, other spend, wallet share It s not aggregated by zip code (geo-modeled) or inferred it uses actual individual data 3

Experian TAPS Features: Wallet share Experian TAPS can also calculate a lender s wallet share for each consumer through the use of Experian subcodes Customer Bob Morton John Doe Sue Jones Tracy Smith What TAPS Calculates.. Valley Bank Spend 3,500-8,000 30,000 Mountain Bank Spend 3,500 1,500 - - Ocean Bank Spend 8,000 1,500-15,000 Total Spend What Client (i.e. Ocean Bank ) would receive Avg Balances Pay Rate Ocean Bank Spend Other Spend Wallet Share 15,000 3,800 63% 8,000 7,000 53% 3,000 300 10% 1,500 1,500 50% 8,000 2,100 13% - 8,000 0% 45,000 4,500 87% 15,000 30,000 33% Note: The best predictor of future spend is a consumer s prior year spend. TAPS interprets the last 12 months of balance and payment history and calculates a proxy for historical spend. Therefore, it is not a model per se, but more like a complicated attribute. 4

Experian TAPS Features: Returns 6 data elements Experian TAPS returns 6 fields Total Spend Avg Balance Pay Rate Client Spend Other Spend Wallet Share Total Spend: Sum of total spend over the last 12 months for an individual Average Balance: The sum of the years average balances on credit card trades Pay Rate: The proportion of a consumer s average monthly balance that is spend (spend/ avg bal / 12) Client Spend: Sum of total spend over the last 12 months for an individual on the clients trade lines only. a.k.a On Us Spend Other Spend: Total Spend Client Spend, a.k.a Off Us Spend Wallet Share: Client Spend / Total Spend 5

Experian TAPS Algorithm Development Algorithm calculates the last 12 months of total card spend Validated on the accounts of multiple card issuers and network trade lines The TAPS algorithm discriminates spend, accurately and independent of balances with R2 of 0.75-0.87 TAPS is complimentary to Vantage Score, credit line strategies and utilization and thus can rank within sub-segments. Experian TAPS is the first commercially available algorithm that uses credit data to calculate spend 6

Experian TAPS development Does it work? Predicted Spend vs. Actual Spend An independent validation sample was scored and compared with actual spend over 10 vintages of 12 months: R 2 =.78 A similar validation on a different issuer was also conducted: R 2 =.87 R 2 or Coefficient of Determination is a measure of the proportion of variability that two variables share, or in other words how much one can be explained by the other. The Coefficient of Determination above of.87 means that approximately 87% of the variability of each variable is shared with the other. 7

Average Spend in Experian TAPS development Accurately captures spend The TAPS algorithm discriminates spend, accurately and independent of balances, with R 2 of 0.75-0.85 45,000 40,000 35,000 30,000 TAPS algorithm Performance (Validation Sample) 25,000 20,000 15,000 Predicted Spend Actual Spend Balance 10,000 5,000-1 2 3 4 5 6 7 8 9 10 Predicted Spend Decile Experian Sources: Public. Experian analysis 8 8

TAPS Bin Experian TAPS validation Compliments income models TAPS varies significantly within Income Insight bins 100% 80% 60% TAPS Bin within Income Insight bins % of Accounts within each Income Insight Bin 7. >250K 6. 100K-250K Income: 75-150K 40% spend <%5K 80% spend <25K 40% 20% 0% 5. 50K-100K 4. 25K-50K 3. 10K-25K 2. 5K-10K 1. <5K Income: 150-300K 20% spend <%5K 55% spend <25K Income Insight Bin 150k income w<5k spend = Potential debit users Experian Sources: Public. Experian analysis 9 9

Average VantageScore Experian TAPS validation Will allow targeting across multiple risk bands VantageScore is not correlated with spend. TAPS is a necessary complement to a risk score. 800 826 841 837 821 815 708 618 NA 1. <5K 2. 5K-10K 3. 10K-25K 4. 25K-50K 5. 50K-100K 6. 100K-250K 7. >250K TAPS Experian Sources: Public. Experian analysis 10 10

Experian TAPS It s all about Spend. Experian TAPS helps Clients calculate profit by providing an estimate of consumer spend. The Dodd Frank act has restricted lenders ability to generate income from Fees and APR changes. Interchange is one of the last levers issuers can use to offset the reduction in income. Oceans Bank Prospect Pool 35,000 50,000 115,000 Consumers that spend more than > 25k annually generate >375 in interchange 400,000 500,000 400,000 TAPS > 25k 20k-25k 10k-20k 5k-10k <5k NA Conversely consumers that spend less than <5k annually generate <75 in interchange 11

Experian TAPS Prospecting: Capture spend on a prescreen universe Experian TAPS helps clients prioritize marketing investments and target higher spending consumers. Example Oceans bank goal is to target a Prescreen campaign of 100,000 consumers in one month. 1.5mm consumers passed their risk threshold. Oceans Bank Prospect Pool 35,000 50,000 115,000 85,000 prospects have spend > 20k 400,000 800,000 prospects have spend <5k 500,000 400,000 TAPS > 25k 20k-25k 10k-20k 5k-10k <5k NA 12

Experian TAPS Prospecting: Issuers can offer the right product Experian TAPS helps Clients optimize enhanced value propositions to the right spending segments. Example: Oceans bank wants to optimize their mail selections, offering rewards to some and no rewards to others. 1.5mm consumers have passed their risk threshold. Oceans Bank Prospect Pool 400,000 35,000 50,000 115,000 Option 1: Offer standard rewards with no cap Option 2: Add a cap but offer higher rewards (reduce reward abuse) 400,000 500,000 Option 1: No cap rewards Option 2: Brand only TAPS > 25k 20k-25k 10k-20k 5k-10k <5k NA 13

Experian TAPS ABC Bank was soliciting prospects with low annual spend 80% 70% 60% 50% 40% 30% 20% 10% 0% ABC Bank Acquisition Pool Prospects Responders National Average <5K 5K - 10K 10K - 25K 25K- 50K Total Annual Spend 50K - 100K >100K Before TAPS, ABC Bank targeted low spending consumers. More than 70% of prospects spent < 5k annually The focus was lost on acquiring and managing high potential profit consumers Using TAPS to target higher spending prospects, while suppressing those with no spend, helped lower mail costs and enable new and more differentiated strategies. These enhancements included better rewards offers, and enhanced mail pieces. 14

Experian TAPS Next steps Getting started Free Validation If Client provides at least 10k records from their portfolio with: Name, address and SSN Monthly spend for last 12 months o o o MCC code Date of transaction Amount of transaction Experian will add the TAPS values for each record, validate accuracy on client-specific trade lines and will: Explain any variations and trends Segment and report as requested by the client Provide all the data back to the client for their analysis* *Note : Similar to a risk analysis, this is an archive, so no PII can be returned to client, thus the transaction data must be on the input file, allowing the client to analyze the detail, when the file is returned. 15

16