Section 1: Getting Started Step 1: Log on to Concur Expense 1 In the User Name field, enter your user name. 2 In the Password field, enter your password. 3 Click Login. If you are not sure how to start Concur Expense, check with your company s system administrator. Section 2: Use My Concur Step 1: Explore the available options 1 Explore the Company Info section. 2 Locate the Expense Reports (sometimes labeled Active Work) section. Active Work will appear if your company uses Authorization Requests or Cash Advances. 3 View the Approval Queue section. This section appears only if you are logged on as an approver. Section 3: Update Your Profile Step 1: Change your password 2 On the Other Settings menu on the left side of the page, click Change Password. 3 In the Old Password field, enter your current password. 4 In the New Password field, enter your new password. 5 In the Re-enter New Password field, enter your new password. 6 In the Password Hint field, enter a hint or reminder for instances when you have forgotten your password. 7 Click Submit. Step 2: Update your personal information 2 Click Personal Information in the middle of the page. 3 On the Personal Information page, update the appropriate information, and then click Save. Step 3: Verify Expense Information Information. 3 On the Expense Information page, verify the pre-populated information. If any of the Expense Information is incorrect, contact your company s system administrator. Step 4: Enter Bank Information side of the page, click Bank Information. 3 On the Bank Information page, in the Routing Number field, enter your bank s routing number. 4 In the Bank Account field, enter the bank account number where you wish to receive your expense reimbursements. 5 In the Re-Type Bank Account Number field, enter the bank account number again. 6 Change the Account Type, if necessary. 7 Click Save. Step 5: Add an Expense Delegate Delegates. 3 On the Expense Delegate page, click Add Delegate. 4 In the Search by employee name, email address or logon id field, type the last name of the delegate you wish to add. 5 From the list of matches, select the appropriate person. 6 Select the responsibilities you wish this delegate to perform on your behalf. 7 Click Save. Concur Technologies, Inc. www.concur.com 1
Step 6: Change Expense Preferences Preferences. 3 In the Send email when section, select the appropriate actions. 4 In the Prompt section, select the appropriate actions. 5 In the Display section, select the appropriate options. 6 Click Save. Step 7: Verify Expense Approvers Approvers. 3 On the Expense Approvers page, verify that your default expense approver is correct. If the approver name listed on the Expense Approvers page is incorrect or if the field is blank, contact your company s system administrator. Step 8: Add a Company Car side of the page, click Company Car. 3 On the Company Car page, click Register a New Car. 4 In the Vehicle ID field, enter the vehicle s ID number. 5 Click OK. Step 9: Add a Favorite Attendee side of the page, click Favorite Attendee. 3 On the Favorite Attendee page, click New Attendee. 4 From the Type dropdown menu, select the appropriate Attendee Type. 5 In the Last Name field, enter the last name of the new attendee. 6 In the First Name field, enter the first name of the new attendee. 7 In the Attendee Title field, enter the job title of the attendee. 8 In the Company field, enter the company where the attendee is employed. Section 4: Create a New Report Step 1: Create the report 1 In the Expense Reports (sometimes also labeled Active Work) section of My Concur, click New Expense 2 In the Report Name field, enter a name for the expense report. 3 In the Business Purpose field, enter the business purpose for the expense report. 4 Complete all required and optional fields as directed by your company. 5 Click Next. Step 2: Add an out-of-pocket expense to the new expense report 1 On the New Expense tab, select the appropriate expense type. 3 In the Amount field, enter the amount spent on the expense. 4 Click Save (or click Itemize to itemize the expense). The Transaction Date and Amount fields are required for all expense types. Some expense types will have different required fields that other expense types do not have. Be sure to fill out all required fields (denoted by red). Section 5: Review or Edit a Report 1 In the Expense Reports (sometimes also labeled Active Work) section of My Concur, click the name of the report that you want to review. 2 Make the appropriate changes. 3 Click Save. Concur Technologies, Inc. www.concur.com 2
Section 6: Use Special Features Convert Foreign Currency Transactions 1 Click New Expense. 2 On the New Expense tab, select the appropriate expense type. 3 Complete all required fields as usual except Amount. 4 In the Amount field, enter the amount spent on the expense. 5 Select the spend currency from the dropdown list to the right of the Amount field. 6 Click the appropriate mathematical symbol to change the conversion format, if required. 7 Click Save (or click Itemize to itemize the expense). Import a Company Card Transaction to Your Expense Report Company card transactions (charges) are automatically transferred (imported) to Concur Expense. (Your company determines how frequently new company card transactions appear.) 1 Create a new expense report as usual. Refer to Section 4 of this guide. 2 From the Import dropdown menu, select Charges & Expenses. If you have turned on the option in your Expense Settings to be prompted to add company card transactions, you will not need to select Charges & Expenses from the Import dropdown menu. 3 In the Unmatched Charges section, select the trip or charges to be imported by clicking the checkbox to the left of the expense or trip. 4 In the Smart Expenses section, from the Import dropdown menu, select To Current You can also click and drag all highlighted card charges to the Expense List section of your expense report. Add a Personal Credit Card Transaction to Your Expense Report Before you can import the personal credit card transactions, you need to download the transactions from the financial institution, and then save them to your computer. Debit card transactions are not supported. 1 Create a new expense report as usual. Refer to Section 4 of this guide. 2 On the Expense Report page, from the Import dropdown menu, select From File. 3 In the Import Personal Card Transactions window, click Browse. 4 Click the bank transaction file to download from your financial institution, and then, click Open. 5 Click Upload. 6 From the list of personal credit card transactions, select all transactions you wish to import by clicking the checkbox to the left of the 7 Click Import. The imported card transaction will appear as an Undefined expense type. You will need to update the expense type and add any additional information required by your company. Itemize Nightly Lodging Expenses Step 1: Itemize nightly lodging expenses 1 On the New Expense tab, select the Hotel expense type. Your company will define this expense type. It may also be listed as Room Rate, Lodging, Accommodations, etc. 3 Fill out all other required fields as defined by your company. 4 In the Amount field, enter the amount spent on the expense. 5 Click Itemize. Concur Technologies, Inc. www.concur.com 3
6 On the Nightly Lodging Expenses tab in the Number of Nights field, enter the number of nights for your hotel stay (the Check-in Date will be filled in once you enter the number of nights). 7 In the Room Rate field, enter the amount you were charged per night for the room. 8 In the Room Tax fields, enter the amount of each room tax that you were charged. 9 In the Additional Charges (each night) section, from the first Expense Type dropdown menu, select the appropriate expense type. 10 In the Amount field, enter the amount of the expense. 11 Repeat steps 9-10 using the second Expense Type field if you have more than one recurring additional charge. 12 Click Save Itemizations. Step 2: Add remaining lodging itemizations 1 If the amount remaining is more than zero, on the New Itemization tab, click the Expense Type dropdown arrow, and then select the appropriate expense from the dropdown list. 2 Complete all required and optional fields as directed by your company. 3 Click Save. 4 Repeat steps 1-3 until the Remaining Amount equals $0.00. Allocate Expenses You can select multiple expenses to allocate, click Allocate in the right-side pane, and then continue with step 4. 1 Complete all expenses as usual. 2 Select the expense you wish to allocate from the Expense List. 3 In the lower right-hand corner of the window, click Allocate. 4 From the Allocate By dropdown menu, select either Percentage or Amount. 5 In the Allocate By field, enter the Percentage or Amount. 6 Click in the field under the Department column heading, and then select the department. Your company may define Department as Cost Center or some other alternative. 7 Click Add New Allocation, and then repeat steps 5-6 for each new allocation. 8 Click Save, and then click OK. 9 In the Allocate Report window, click Done. Itemize Expenses 1 On the Expense Report page, click the expense you want to itemize. 2 Click Itemize. 3 On the New Itemization tab, click the Expense Type dropdown arrow and select the appropriate expense from the dropdown list. 4 Complete all required and optional fields as directed by your company. 5 Click Save. 6 Repeat steps 3-5 until the Remaining Amount equals $0.00. Add Attendees 1 On the New Expense tab, select an Entertainment, Business Meals, or Group Meals expense type. Your company defines the expense type names that deal with entertaining clients, customers, or group meals that include employees. 3 Fill out all other required fields for this expense type as defined by your company. 4 In the Amount field, enter the amount of the expense. 5 Click Favorites. 6 On the Favorites tab in the Search Attendees window, select the attendees for this expense, and then click Add to Expense. Concur Technologies, Inc. www.concur.com 4
7 To add a new attendee, click New Attendee. Complete the required fields, and then click Save. 8 To search for an attendee, click Search, enter your search criteria in the Search Attendees window, and then click Add to Expense. 9 Click Save. Calculate Car Mileage 1 On the New Expense tab, select the appropriate expense type that pertains to personal car mileage. 3 In the From Location field, enter the starting location of your trip. 4 In the To Location field, enter the ending location of your trip. 5 Complete any additional required fields as directed by your company. 6 In the Distance field, enter the total distance traveled (round-trip). 7 Click Save. Copy an Expense Copy an Expense 1 On the Expense Report page, from the Expense List, select the checkbox next to the expense you wish to copy. 2 Click Copy. 3 Click on the new expense. 4 Make all necessary changes to the new expense. 5 Click Save. Section 7: Print & Submit or Resubmit Expense Reports Preview, print, and submit your report 1 From the Print menu, select Fax Receipt Cover Page, Detail Report, or Receipt 2 After reviewing the document, click Print, and then click Close Window. 3 On the Expense Report page, click Submit 4 In the Final Review window, click Submit 5 In the Report Submit Status window, click Close. Correct and resubmit a report sent back by your approver 1 In the Expense Reports (sometimes also labeled Active Work) section of My Concur, read the approver s comment in the Status Concur Technologies, Inc. www.concur.com 5 column. 2 Click the report name (link). 3 Make the requested changes. 4 Click Save. 5 Click Submit Section 8: Fax or Attach Receipts If your company uses Concur Imaging, you can fax or attach scanned images of your receipts. Fax your receipts 1 From the Print dropdown menu, select Fax Receipt Cover Page. 2 Click Print. 3 Fax the cover page and the receipts to the number on the cover page. 4 To view the faxed receipts, from the Receipts dropdown menu, select View Receipts. Attach scanned images of your receipts 1 On the Expense Report page, from the Receipts dropdown menu, select Attach Receipt Images. 2 Click Browse. 3 Locate the file you want to attach. 4 Click the file, and then click Open. 5 To attach another image, click Browse, and then repeat the process. 6 Click Attach. 7 Click Done, when finished.
8 To view the attached receipts, from the Receipts dropdown menu, select View Receipts. Delete receipt images 1 On the Expense Report page, from the Receipts dropdown menu, select Delete Receipt Images. 2 In the confirmation window, click Yes. When you select the Delete Receipt Images option, all attached images are deleted. You cannot delete individual receipt images. Section 9: Review & Approve Expense Reports Step 1: Review and approve a report 2 On the Expense Report page, click the expense 3 Click Approve. Step 2: Send an expense report back to an employee 2 Click Send Back to Employee. 3 In the Send Back Report page, add comments in the Comment box. 4 Click OK. Step 3: Send single expenses back to an employee 2 Review the expense report. 3 Click the expense you wish to send back for correction. 4 Select the Send Back Expense? checkbox. 5 Click Approve. You can send back multiple expenses on an expense report without sending back the entire report. You will repeat the steps for each expense that needs to be sent back. Step 4: Adjust authorized amounts on an expense report 2 On the Expense Report page, click the expense you want to adjust. 3 Change the amount in the Approved Amount field. 4 Click Save. 5 To approve the report with the changes, click Approve. Step 5: Add an additional review step for an expense report 2 Click Approve & Forward. 3 In the Approval Flow window, click the Search Approvers By dropdown arrow. 4 Select the desired search option from the dropdown list. 5 In the User-Added Approver field, type the search criteria. 6 From the list of options displayed by the search, select the appropriate approver. 7 Click Approve. Concur Technologies, Inc. www.concur.com 6