Monitoring Your Network



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CHAPTER 17 Date: 3/22/13 When naming ACE objects (such as a real server, virtual server, parameter map, class map, health probe, and so on), enter an alphanumeric string of 1 to 64 characters, which can include the following special characters: underscore (_), hyphen (-), dot (.), and asterisk (*). Spaces are not allowed. If you are using ANM with an ACE module or ACE appliance and you configure a named object at the ACE CLI, keep in mind that ANM does not support all of the special characters that the ACE CLI allows you to use when configuring a named object. If you use special characters that ANM does not support, you may not be able to import or manage the ACE using ANM. The ANM Monitor function allows you to monitor key areas of system usage. The following functionality is provided under Monitor in ANM: Dashboards Operate as a central location for you to view monitoring results and track potential issues. There are three types of dashboards in ANM: ANM/Group Dashboard, ACE Dashboard, and Context Dashboard. Each dashboard provides quick access to all relevant monitoring pages. See Using Dashboards to Monitor Devices and Virtual Contexts section on page 17-4. Events Lists events originated from devices through syslog, SNMP traps. See Monitoring Events section on page 17-55. Alarm Notifications Allows you to define thresholds and view alarms. See Configuring Alarm Notifications on ANM section on page 17-57 and Displaying Alarm Notifications section on page 17-65. Settings Allows you to do the following: Display the current polling status of all the objects that ANM manages. See the Displaying the Polling Status of All Managed Objects section on page 17-44. Set global polling and SMTP configurations. See Setting Polling Parameters section on page 17-46. Export historical data. See Exporting Historical Data section on page 52. Topology maps Allows you to display a network topology map based on a selected virtual or real server. See Displaying Network Topology Maps section on page 68. Tools Allows you to verify connectivity (using the ping command) between a virtual context and an IP address that you specify. See Testing Connectivity section on page 71. 17-1

Setting Up Devices for Monitoring Chapter 17 When ANM is unable to retrieve information for a monitored statistic, it displays one of the following status conditions in the table cell: N/A (Not Available) Indicates that ANM was unable to poll the device for the information for one of the following reasons: ANM is experiencing polling errors with the device. ANM is not able to communicate with the device. If a poll was recently initiated, ANM is in the process of gathering information from the device. Not Supported Indicates that the device does not have the capability to provide the information. This condition can be caused when the device does not have the necessary SNMP instrumentation. It is possible that another similar device type is able to provide the statistical information because it has been updated with the necessary SNMP instrumentation. Not Applicable Indicates that the particular information is not valid or not applicable for the device type, or ANM is unable to retrieve the information from the device because the information is not available through SNMP for the device type. Before using the Monitoring functions, make sure that your devices are properly configured for polling (see Setting Up Devices for Monitoring section on page 17-2). Setting Up Devices for Monitoring In order for ANM to successfully monitor your devices, you must configure the devices correctly for polling as show in Table 17-1. Table 17-1 Configuring Devices for Monitoring Device Type How to Configure Parameters to Configure ACE modules Configure parameters on the Admin context only. All devices must have a routable IP address from the ANM. ACE appliances Configure parameters on the Admin context only. The management policy with the SNMP protocol must be associated to the IP address. You must enable SNMPv2c with a matching SNMP community string between ANM and the devices to be polled. (See the Configuring Virtual Contexts section on page 6-1.) Before using the Monitoring functions, you must enable monitoring on all devices that you want ANM to monitor (see the Setting Polling Parameters section on page 17-46). 17-2

Chapter 17 Device Monitoring Features Table 17-1 Configuring Devices for Monitoring (continued) Device Type How to Configure Parameters to Configure CSS CSM Configure parameters on the CSS devices that you want ANM to monitor. You cannot use ANM to configure the CSS. Configure parameters on the Cat6K chassis (in which the CSM resides) that you want ANM to monitor. You cannot use ANM to configure the CSM. All devices must have a routable IP address from the ANM. For CSS devices, you must enable SNMPv2c with a matching SNMP community string between ANM and the devices to be polled. (See the Configuring CSS Primary Attributes section on page 5-35.) For CSM devices, you must enable SNMPv2c with a matching SNMP community string on the Cat6K chassis in which the CSM resides. (See the Configuring CSM Primary Attributes section on page 5-34.) Before using the Monitoring functions, you must enable monitoring on all devices that you want ANM to monitor (see the Setting Polling Parameters section on page 17-46). Related Topics Device Monitoring Features, page 17-3 Using Dashboards to Monitor Devices and Virtual Contexts, page 17-4 Monitoring Devices, page 17-24 Device Monitoring Features ANM provides several features that allow you to monitor your devices when you click Monitor: Dashboards Operate as a central location for you to view device and context monitoring results and track potential issues. There are three types of Dashboards in ANM: ANM/Group Dashboard, ACE Dashboard, and ACE Virtual Context Dashboard. Each Dashboard provides quick access to all relevant monitoring pages. See Using Dashboards to Monitor Devices and Virtual Contexts section on page 17-4. System View Provides device information and a general overview of your system as a whole, including High Availability (HA) information and licensing information. System View is available only for CSS and CSM devices. See Monitoring the System section on page 17-25. Resource Usage Provides resource usage information on connections and features. See Monitoring Resource Usage section on page 17-26. Resource usage is not available for CSS or CSM devices. Traffic Summary Provides traffic information for your devices. Traffic Summary is available only for the ACE module, ACE appliance, and CSS. See Monitoring Traffic section on page 17-30. Load Balancing Provides virtual server information and load balancing statistics. See Monitoring Load Balancing section on page 17-33 and Monitoring Load Balancing Statistics section on page 17-41. 17-3

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Application Acceleration Displays optimization statistics for ACE appliances on which you have configured application acceleration functions. See the Monitoring Application Acceleration section on page 17-43. This feature is only available on ACE appliances. Polling Settings Allows you to set polling parameters. See the Setting Polling Parameters section on page 17-46. Historical Graphs Allows you to view historical data for a group of monitoring page statistics. See the Configuring Historical Trend and Real Time Graphs for Devices section on page 17-48. Using Dashboards to Monitor Devices and Virtual Contexts ANM dashboards allow for faster and more accurate assessment and analysis of device and virtual context health and usage, as well as performance. Corresponding monitoring views allow for quick access to details for further investigation into potential problems highlighted in the dashboards. Graphs, as well as monitoring screens, allow you to view historical data and compare the performance with the peer objects. All client browsers require that you enable Adobe Flash Player 9 to properly display the monitoring graphs provided in ANM. Dashboards in ANM provide: A central location for you to view monitoring highlights. Emphasis on potential issues that require your attention. Quick access to relevant ANM pages for more detailed monitoring data. In each dashboard, there are a relevant set of dashboard panes. The information shown in the dashboard panes differ based on the device or groups that you select in the device tree. The dashboard panes are moveable element inside the dashboard that can be minimized/maximized, moved, and, if desired, removed from view. You can also display a larger (full) window view for a dashboard window. Changes made to dashboard layout or pane selections are only applicable for the current session. Those changes are not maintained by ANM the next time you access an ANM dashboard. The dashboard tables and graphs autorefresh every two minutes. If desired, you can disable autofreshing by clicking the Pause Autofresh button in the upper-right corner of the dashboard. All dashboard contents are under Role-Based Access Control (RBAC). Options will be grayed or not displayed if proper permission has not been granted to the logged in user by the administrator. See the How ANM Handles Role-Based Access Control section on page 18-8 for more information about RBAC in ANM. This section includes the following topics: ACE Dashboard, page 17-5 ACE Virtual Context Dashboard, page 17-12 ANM Group Dashboard, page 17-16 17-4

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts ACE Dashboard The ACE Dashboard displays the information related to the ACE module or ACE appliance that is selected in the device tree. You access the ACE Dashboard by selecting Monitor > Devices > ACE > Dashboard. Figure 17-1 illustrates the individual components of the ACE Dashboard. The ANM software version that displays across the top of the window varies depending on your version of ANM. Figure 17-1 Example ACE Device Dashboard To enhance your viewing of the monitoring information in the ACE Dashboard, you can perform the following actions: Click and drag an individual dashboard pane to move it to another location within the ACE Dashboard. Use the Collapse/Expand buttons at the top right side of each dashboard pane to minimize/maximize a pane within the ACE Dashboard. Click the Remove button to remove a dashboard pane from the ACE Dashboard. Click the Bring Back Closed Dashboard Panes button at the top of the ACE Dashboard to open the closed dashboard pane. When you close any of the panes in a dashboard by clicking the Remove button, all of the headers in the other dashboard panes turn black to indicate that a pane has been closed. To return the dashboard panes to normal, click the Bring Back Closed Dashboard Panes button to reload the removed dashboard pane. Click the Screen View (Full)/Screen View (Normal) buttons to display a larger (full) window view for the ACE Dashboard. 17-5

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Device Information Table License Status Table Changes made to dashboard layout or pane selections are only applicable for the current session. Those changes are not maintained by ANM the next time you access the ACE Dashboard. The components of the individual ACE Dashboard panes are described in the following sections. Device Information Table, page 17-6 License Status Table, page 17-6 High Availability Table, page 17-7 ACE Device Configuration Summary Table, page 17-7 Context With Denied Resource Usage Detected Table, page 17-8 Device Resource Usage Graph, page 17-9 Top 10 Current Resources Table, page 17-10 Control Plane CPU/Memory Graphs, page 17-11 The Device Information table lists the details that will identify the status of the selected ACE. It includes the following fields: Host Name Host name of the ACE module or ACE appliance. Device Status Device reachability status through SNMP and XML connectivity (Up or Down). Device Type ACE device specifics for the ACE module or ACE appliance. Management IP Management IP address of the admin virtual context. Number of Contexts Number of configured contexts, including the Admin context and configured user contexts. Software Version Release software version of the ACE module or ACE appliance. Last Boot Reason Reason for the last reboot of the ACE (if available). Uptime Length of time that the ACE has been up and running. The data shown in this table is collected during device discovery as well as during periodic monitor polling. The timestamp shown in the status bar is from the last polled time of the Admin virtual context. The License Status table lists the license status of the selected ACE device. ANM uses the ACE show license status CLI command to obtain the license details. The timestamp shown in the status bar is from the last polled time of the Admin virtual context. 17-6

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts High Availability Table The HA Peer Information table lists the details of the HA peer, if configured in HA mode. It includes the following information: HA/FT Interface State State of the local ACE. See the ACE High Availability Polling section on page 13-7. My IP Address IP address of the local ACE. Peer IP Address IP address of the peer ACE. Software Compatibility Status of whether the software version of the local ACE and the software version of the peer ACE are compatible. Possible states are the INIT, COMPATIBLE, or INCOMPATIBLE state. License Compatibility Status of whether the license of the local ACE and the license of the peer ACE are compatible. Possible states are the INIT, COMPATIBLE, or INCOMPATIBLE state. Number of FT Groups Number of configured FT groups. Number of Heartbeats Transmitted Total number of heartbeat packets transmitted. Number of Heartbeats Received Total number of heartbeat packets received. This data is collected during periodic monitoring polling. The timestamp shown in the status bar is from the last polled time of the Admin virtual context. ACE Device Configuration Summary Table The Device Configuration Summary table displays the following information: Virtual Servers Total count of virtual servers configured in all contexts and the count of virtual servers that are in the In Service or Out of Service state. ANM also identifies virtual servers that have a Status Not Available state (due to polled failing, polled disable, and so on) and have a Status Not Supported state (due to a lack of ACE SNMP support). A hyperlink enables you to view load balancing virtual server monitoring information based on the identified state (see the Monitoring Load Balancing on Virtual Servers section on page 17-33). For example, if you click the In Service hyperlink, you will see only the virtual servers that are currently in service. Real Servers Total count of real servers configured in all contexts and the count of real servers that are in In Service and Out of Service. A hyperlink enables you to view load balancing real server monitoring information based on the identified state (see the Monitoring Load Balancing on Real Servers section on page 17-37). For example, if you click the In Service hyperlink, you will see only the real servers that are currently in service. Probes Total count of probes configured in all contexts and the count of probes that are in the In Service and Out of Service state. A hyperlink enables you to view load balancing probe monitoring information based on the identified state (see the Monitoring Load Balancing on Probes section on page 17-40). For example, if you click the In Service hyperlink, you will see only the probes that are currently in service. Gigabit Ethernets (ACE appliance only) Total count of Gigabit Ethernet physical interfaces configured on the ACE appliance based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the Gigabit Ethernet physical interfaces that currently have an operational status of Up. 17-7

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 VLANs Total count of VLANs configured and the count of VLANs based on operational status - Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the VLAN interfaces that currently have an operational status of Up. Port Channels (ACE appliance only) Total count of port channels configured on the ACE appliance based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the port channels that currently have an operational status of Up. BVIs Total count of BVI interfaces and the count of BVI interfaces based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the BVI interfaces that currently have an operational status of Up. Certificates Total count of SSL certificates and the count of SSL certificates that are expiring beyond 30 days, expired, or that are expiring within 30 days. A hyperlink accesses a popup window for you to view the SSL certificates list based on the selection, displaying the certificate name, device name, days to expire, expiration date, and the date it was evaluated for you to determine the days to expire. Certificates are considered expired it their expiration date is within the next day (rounded down the next day). A hyperlink in the device name allows you to navigate to the context-based SSL Certificate configuration page (see the Using SSL Certificates section on page 11-5). This data is collected during discovery as well as during periodic monitoring polling. The timestamp shown in the status bar indicates a varying poll time; that is, different virtual contexts were polled and those context had different time stamps. The earliest time stamp of the polled virtual contexts is displayed in the status bar. All counts shown in the Device Configuration Summary table are based on the operational status of the monitored objects listed above. Out Of Service Indicates any status other than In Service (for example, Out Of Service, Failed, or Disabled). Status not available Indicates that ANM was unable to poll the operational status of this object. The display of this operational status could be due to polling errors or the device was unreachable. Also, if a poll was recently initiated, this operational status could indicate that ANM is in the process of collecting data. Status not supported Indicates that the device does not have the capability to provide an operational status of this object. The display of this operational status could be due to missing SNMP instrumentation on earlier ACE devices. Context With Denied Resource Usage Detected Table The Context With Denied Resource Usage Detected table lists all contexts for which the resource request is denied after reaching the maximum limit. An increase in the deny count (that is, the deny rate) results in the relevant context resource type appearing in this table. ANM obtains the count information by using the ACE show resource usage CLI command, which collects the information from the following MIBs: crlresourcelimitreqsdeniedcount and crlratelimitresourcereqsdeniedcount. This table includes the following information: Context Name of the configured context that contains a denied resource. Resource Type Type of system resource in the context. 17-8

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts Denies/Second Number of denied resources (per second) as a result of oversubscription or resource depletion. Total Deny Count Number of denied uses of the resource since the resource statistics were last cleared. Last Polled Count Date and time of the last time that ANM polled the device to display the current values. The Context With Denied Resource Usage Detected table does not display the sticky denied resource count because this count does not increment when the ACE sticky resources are exhausted. The ACE s sticky table can hold a maximum of four million entries (four million simultaneous users). When the table reaches the maximum number of entries, additional sticky connections cause the table to wrap and the first users become unstuck from their respective servers. A hyperlink allows you to access the Resource Usage monitoring page to view a detailed list of resources used and denied counts (see the Monitoring Resource Usage section on page 17-26). Device Resource Usage Graph For each resource type, the ACE Dashboard displays the Top 3 virtual contexts that consume the resources in the Device Resource Usage graph (Figure 17-2). A tooltip is added to display the Top 3 context names and their consumption, consumption of the resource by rest of the contexts and the total consumption by all contexts. This data is collected by ANM by using the ACE show resource usage CLI command. The timestamp shown in the status bar indicates a varying poll time; that is, different virtual contexts were polled and those context had different time stamps. The earliest time stamp of the polled virtual contexts is displayed in the status bar. Figure 17-2 Device Resource Usage Graph To toggle the display of the Device Resource Usage graph in the monitoring window: Click View As Chart to display the object data as a graph. Click View As Grid to display the object data as a numerical line grid. If you want to save the graph as a JPEG file for archive or other purposes, click the Show As Image button. When you mouse over the graph, the Image Toolbar appears. From the Image Toolbar, you can save the graph as a JPEG or send it in an email. You can also print the graph if desired. If you want to export object data to Microsoft Excel for archive or other purposes, click the Export to Excel link in the View As Grid object display. 17-9

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Hyperlinks allow you to access the individual resource usage page for more details (see the Monitoring Resource Usage section on page 17-26). ACL Memory (for ACE module and ACE appliance) and Application Acceleration (for ACE appliance only) do not appear in the Device Resource Usage graph. To view the detailed counters, click the hyperlink to access individual resource usage page. Top 10 Current Resources Table The Top 10 Resource Usage table (Figure 17-3) displays the Top 10 resource types that have been evaluated for high resource utilization. The resource with highest utilization appears at the top. This data is collected by ANM by using the ACE show resource usage CLI command. Figure 17-3 Top 10 Current Resources Table ACE Dashboard This table includes the following information: Last Hour Plot of high resource utilization during the past hour. Resource Name Type of system resource in the context. Used By Name of the virtual context that is placing the high demands on the resource. The Global Pool usage is critical in the setup where one or more contexts are configured to make use of the global pool once their reserved resource are depleted and resource is free in the global pool. In this situation, if the global pool is depleted, multiple contexts may be starved for resource. Contexts configured to make use of the global pool will not be evaluated for the Top 10 Resource Usage table. Current Usage Active concurrent instances or the current rate of the resource. Average Average value of resource usage (based on the last hour). Max. Highest value of resource usage (based on the last hour). Last Polled Time Date and time of the last time that ANM polled the device to display the current values. Hyperlinks allow you to access the individual resource usage page for more details (see the Monitoring Resource Usage section on page 17-26). You can choose to show or hide the syslog buffer information that displays in the Top 10 Current Resources pane. You may want to hide this information because it will always show 100 percent after the buffer becomes full and starts to wrap. For more information, see the Managing the Syslog Buffer Display in the All Devices Dashboard section on page 18-66. 17-10

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts Control Plane CPU/Memory Graphs The Control Plane CPU/Memory graphs (Figure 17-4) show the utilization of the ACE CPU. This data consists of two graphs: The Control Plane CPU Usage graph shows the utilization of the ACE CPU as a percentage. The Control Plane Memory graph displays the consumed memory on Kbytes. A tooltip is added to display the Cache Memory, Total Memory, Shared Memory, Buffer Memory, and Free Memory usage as a percentage. To toggle the display of the Control Plane CPU/Memory graph in the monitoring window: Click View As Chart to display the object data as a graph. Click View As Grid to display the object data as a numerical line grid. If you want to save the graph as a JPEG file for archive or other purposes, click the Show As Image button. When you mouse over the graph, the Image Toolbar appears. From the Image Toolbar, you can save the graph as a JPEG or send it in an email. You can also print the graph if desired. If you want to export object data to Microsoft Excel for archive or other purposes, click the Export to Excel link in the View As Grid object display. Figure 17-4 Control Plane CPU/Memory Graphs 17-11

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 ACE Virtual Context Dashboard The ACE Virtual Context Dashboard displays monitoring information for an ACE virtual context selected from the device tree,. You access the ACE Virtual Context Dashboard by selecting Monitor > Devices > virtual_context > Dashboard. Figure 17-5 illustrates the individual components of the ACE Virtual Context Dashboard. The ANM software version that displays across the top of the window varies depending on your version of ANM. Figure 17-5 ACE Virtual Context Dashboard To enhance your viewing of the monitoring information in the ACE Virtual Context Dashboard, you can perform the following actions: Click and drag an individual dashboard pane to move it to another location within the ACE Virtual Context Dashboard. Use the Collapse/Expand buttons at the top right side of each dashboard pane to minimize/maximize a pane within the ACE Virtual Context Dashboard. Click the Remove button to remove a dashboard pane from the ACE Virtual Context Dashboard. Click the Bring Back Closed Dashboard Panes button at the top of the ACE Virtual Context Dashboard to open the closed dashboard pane. When you close any of the panes in a dashboard by clicking the Remove button, all of the headers in the other dashboard panes turn black to indicate that a pane has been closed. To return the dashboard panes to normal, click the Bring Back Closed Dashboard Panes button to reload the removed dashboard pane. Click the Screen View (Full)/Screen View (Normal) buttons to display a larger (full) window view for the ACE Dashboard. 17-12

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts Changes made to dashboard layout or pane selections are only applicable for the current session. Those changes are not maintained by ANM the next time you access the ACE Virtual Context Dashboard. The components of the individual ACE Virtual Context Dashboard panes are described in the following sections. ACE Virtual Context Device Configuration Summary Table, page 17-13 Context With Denied Resource Usage Detected Table, page 17-14 Context Resource Usage Graph, page 17-15 Load Balancing Servers Performance Graphs, page 17-15 ACE Virtual Context Device Configuration Summary Table The Device Configuration Summary table displays the following information: Virtual Servers Total count of virtual servers configured in all contexts and the count of virtual servers that are in the In Service and Out of Service state. ANM also identifies virtual servers that have a Status Not Available state (due to polled failing, polled disable, and so on) and have a Status Not Supported state (due to a lack of ACE SNMP support). A hyperlink enables you to view load balancing virtual server monitoring information based on the identified state (see the Monitoring Load Balancing on Virtual Servers section on page 17-33). For example, if you click the In Service hyperlink, you will see only the virtual servers that are currently in service. Real Servers Total count of real servers configured in all contexts and the count of real servers that are in In Service and Out of Service. A hyperlink enables you to view load balancing real server monitoring information based on the identified state (see the Monitoring Load Balancing on Real Servers section on page 17-37). For example, if you click the In Service hyperlink, you will see only the real servers that are currently in service. Probes Total count of probes configured in all contexts and the count of probes that are in the In Service and Out of Service state. A hyperlink enables you to view load balancing probe monitoring information based on the identified state (see the Monitoring Load Balancing on Probes section on page 17-40). For example, if you click the In Service hyperlink, you will see only the probes that are currently in service. Gigabit Ethernets (ACE appliance only) Total count of Gigabit Ethernet physical interfaces configured on the ACE appliance based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the Gigabit Ethernet physical interfaces that currently have an operational status of Up. VLANs Total count of VLANs configured and the count of VLANs based on operational status - Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the VLAN interfaces that currently have an operational status of Up. Port Channels (ACE appliance only) Total count of port channels configured on the ACE appliance based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the port channels that currently have an operational status of Up. BVIs Total count of BVI interfaces and the count of BVI interfaces based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the BVI interfaces that currently have an operational status of Up. 17-13

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Certificates Total count of SSL certificates and the count of SSL certificates that are expiring beyond 30 days, expired, or that are expiring within 30 days. A hyperlink accesses a popup window for you to view the SSL certificates list based on the selection, displaying the certificate name, device name, days to expire, expiration date, and the date it was evaluated for you to determine the days to expire. Certificates are considered expired it their expiration date is within the next day (rounded down the next day). A hyperlink in the device name allows you to navigate to the context-based SSL Certificate configuration page (see the Using SSL Certificates section on page 11-5). Counts are based on the selected ACE virtual context and not for all ACE virtual contexts. This data is collected during discovery as well as during periodic monitoring polling. The timestamp shown in the status bar indicates a varying poll time; that is, different virtual contexts were polled and the contexts had different time stamps. The earliest time stamp of the polled virtual contexts is displayed in the status bar. All counts shown in the Device Configuration Summary table are based on the operational status of the monitored objects listed above. Out Of Service Indicates any status other than In Service (for example, Out Of Service, Failed, or Disabled). Status not available Indicates that ANM was unable to poll the operational status of this object. The display of this operational status could be due to polling errors or the device was unreachable. Also, if a poll was recently initiated, this operational status could indicate that ANM is in the process of collecting data. Status not supported Indicates that the device does not have the capability to provide an operational status of this object. The display of this operational status could be due to missing SNMP instrumentation on earlier ACE devices. Context With Denied Resource Usage Detected Table The Context With Denied Resource Usage Detected table lists all contexts for which the resource request is denied after reaching the maximum limit. An increase in the deny count (that is, the deny rate) will result in the relevant context resource type to appear in this table. This data is collected by ANM by using the ACE show resource usage CLI command. This table includes the following information: Context Name of the configured context that contains a denied resource. Resource Type Type of system resource in the context. Denies/Second Number of denied resources (per second) as a result of oversubscription or resource depletion. Total Deny Count Number of denied uses of the resource since the resource statistics were last cleared. Last Polled Count Date and time of the last time that ANM polled the device to display the current values. This information is collected from the following MIBs: crlresourcelimitreqsdeniedcount and crlratelimitresourcereqsdeniedcount. A hyperlink allows you to access the Resource Usage monitoring page to view a detailed list of resources used and denied counts (see the Monitoring Resource Usage section on page 17-26). 17-14

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts Context Resource Usage Graph The Context Resource Usage graph (see Figure 17-5) displays the details of each resource type utilized by the selected contexts. For each resource type, the graph includes the following monitoring statistics: Used, Global Available, and Guaranteed. This data is collected by ANM by using the ACE show resource usage CLI command. To toggle the display of the Context Resource Usage graph in the monitoring window: Click View As Chart to display the object data as a graph. Click View As Grid to display the object data as a numerical line grid. If you want to save the graph as a JPEG file for archive or other purposes, click the Show As Image button. When you mouse over the graph, the Image Toolbar appears. From the Image Toolbar, you can save the graph as a JPEG or send it in an email. You can also print the graph if desired. If you want to export object data to Microsoft Excel for archive or other purposes, click the Export to Excel link in the View As Grid object display. Hyperlinks allow you to access the individual resource usage page for more details (see the Monitoring Resource Usage section on page 17-26). ACL Memory (for ACE module and ACE appliance) and Application Acceleration (for ACE appliance only) do not appear in the Device Resource Usage graph. To view the detailed counters, click the hyperlink to access individual resource usage page. Load Balancing Servers Performance Graphs The Load Balancing Servers Performance graphs (Figure 17-6) include: Top 5 Virtual Servers Displays the top five virtual servers in the selected virtual context. You can select from server statistics (such as High Connection Rate, Dropped Connection Rate, and so on) that are collected by ANM polling for top performance evaluation. Top 5 Real Servers Displays the top five real servers in the selected virtual context. You can select from server statistics (such as High Connection Rate, Dropped Connection Rate, and so on) that are collected by ANM polling for top performance evaluation. You select the statistic from the Select Statistics drop-down list. To toggle the display of a Load Balancing Servers Performance graph in the monitoring window: Click View As Chart to display the object data as a graph. Click View As Grid to display the object data as a numerical line grid. If you want to save the graph as a JPEG file for archive or other purposes, click the Show As Image button. When you mouse over the graph, the Image Toolbar appears. From the Image Toolbar, you can save the graph as a JPEG or send it in an email. You can also print the graph if desired. If you want to export object data to Microsoft Excel for archive or other purposes, click the Export to Excel link in the View As Grid object display. 17-15

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Hyperlinks allow you to access the corresponding monitoring screens for more details: Monitoring Load Balancing on Virtual Servers, page 17-33 Monitoring Load Balancing on Real Servers, page 17-37 Figure 17-6 Load Balancing Servers Performance Graphs ANM Group Dashboard The ANM Group Dashboard displays overall information of the ANM server. You can specify to view details for the ANM-created All Devices Group and for a user-defined ANM device group (see the Monitoring Device Groups section on page 17-23). You access the ANM Group Dashboard by choosing Monitor > Devices > Groups > All Devices > Dashboard. Figure 17-7 illustrates the individual components of the ANM Group Dashboard. The ANM software version that displays across the top of the window varies depending on your version of ANM. Figure 17-7 ANM Group Dashboard 17-16

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts To enhance your viewing of the monitoring information in the ANM Group Dashboard, you can perform the following actions: Click and drag an individual dashboard pane to move it to another location within the ANM Group Dashboard. Use the Collapse/Expand buttons at the top right side of each dashboard pane to minimize/maximize a pane within the ANM Group Dashboard. Click the Remove button to remove a dashboard pane from the ANM Group Dashboard. Click the Bring Back Closed Dashboard Panes button at the top of the ANM Group Dashboard to open the closed dashboard pane. When you close any of the panes in a dashboard by clicking the Remove button, all of the headers in the other dashboard panes turn black to indicate that a pane has been closed. To return the dashboard panes to normal, click the Bring Back Closed Dashboard Panes button to reload the removed dashboard pane. Managed Devices Table Click the Screen View (Full)/Screen View (Normal) buttons to display a larger (full) window view for the ACE Dashboard. Changes made to dashboard layout or pane selections are only applicable for the current session. Those changes are not maintained by ANM the next time you access the ANM Group Dashboard. The components of the individual ANM Group Dashboard panes are described in the following sections. Managed Devices Table, page 17-17 Context With Denied Resource Usage Detected Table, page 17-18 ANM Group Device Configuration Summary Table, page 17-18 Top 10 Current Resources Table, page 17-20 Latest 5 Alarms Notifications Table, page 17-21 Latest 5 Critical Events Table, page 17-21 Contexts Performance Overview Graph, page 17-22 The Managed Devices table displays the total count of devices in the selected ANM device group and the count based on the state (Up or Down) of the imported ACE modules, ACE appliances, CSM, GSS, and CSS devices. The data shown in this table are collected during device discovery as well as during periodic monitor polling. The state of the individual device is identified from its XML connectivity and SNMP status (whichever is applicable). The most recent information is used to identify device status. Click the Device Details hyperlink to view a popup window containing the following device information: Device Name Name of the device managed by ANM. State Operational state of the device (Up or Down). If the State is Down, ANM displays whether the state has been detected through SNMP or XML. Device Type Device type assigned to the imported device by ANM (for example, ACE v 2.0). # of VCs Number of configured ACE virtual contexts, including the Admin context and configured user contexts. This value is only applicable for the ACE module and ACE appliance. 17-17

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Last Polled Time Date and time of the last time that ANM polled the device to display the current values. The data shown in this table is collected during device discovery as well as during periodic monitor polling. The timestamp shown in the status bar indicates a varying poll time; that is, different virtual contexts were polled and the contexts had different time stamps. The earliest time stamp of the polled virtual contexts is displayed in the status bar. Hyperlinks in the popup window allow you to access the individual ACE Device Dashboard for more details (see the ACE Dashboard section on page 17-5). Context With Denied Resource Usage Detected Table The Context With Denied Resource Usage Detected table lists all contexts for which the resource request is denied after reaching the maximum limit. An increase in the deny count (that is, the deny rate) will result in the relevant context resource type to appear in this table. This data is collected by ANM by using the ACE show resource usage CLI command. This table includes the following information: Context Name of the configured context that contains a denied resource. Resource Type Type of system resource in the context. Denies/Second Number of denied resources (per second) as a result of oversubscription or resource depletion. Total Deny Count Number of denied uses of the resource since the resource statistics were last cleared. Last Polled Count Date and time of the last time that ANM polled the device to display the current values. This information is collected from the following MIBs: crlresourcelimitreqsdeniedcount and crlratelimitresourcereqsdeniedcount. A hyperlink allows you to access to Resource Usage monitoring page to view a detailed list of resources used and denied counts (see the Monitoring Resource Usage section on page 17-26). ANM Group Device Configuration Summary Table The Device Configuration Summary table displays the following information: Virtual Servers (ACE only) Total count of virtual servers configured in all contexts and the count of virtual servers that are in the In Service and Out of Service state. ANM also identifies virtual servers that have a Status Not Available state (due to polled failing, polled disable, and so on) and have a Status Not Supported state (due to a lack of ACE SNMP support). A hyperlink enables you to view load balancing virtual server monitoring information based on the identified state (see the Monitoring Load Balancing on Virtual Servers section on page 17-33). For example, if you click the In Service hyperlink, you will see only the virtual servers that are currently in service. Real Servers (ACE only) Total count of real servers configured in all contexts and the count of real servers that are in In Service and Out of Service. A hyperlink enables you to view load balancing real server monitoring information based on the identified state (see the Monitoring Load Balancing on Real Servers section on page 17-37). For example, if you click the In Service hyperlink, you will see only the real servers that are currently in service. 17-18

Chapter 17 Using Dashboards to Monitor Devices and Virtual Contexts Probes (ACE only) Total count of probes configured in all contexts and the count of probes that are in the In Service and Out of Service state. A hyperlink enables you to view load balancing probe monitoring information based on the identified state (see the Monitoring Load Balancing on Probes section on page 17-40). For example, if you click the In Service hyperlink, you will see only the probes that are currently in service. Gigabit Ethernets (ACE appliance only) Total count of Gigabit Ethernet physical interfaces configured on the ACE appliance based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the Gigabit Ethernet physical interfaces that currently have an operational status of Up. VLANs (ACE only) Total count of VLANs configured and the count of VLANs based on operational status - Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the VLAN interfaces that currently have an operational status of Up. Port Channels (ACE appliance only) Total count of port channels configured on the ACE appliance based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the port channels that currently have an operational status of Up. BVIs (ACE only) Total count of BVI interfaces and the count of BVI interfaces based on their operational status of Up and Down. A hyperlink enables you to view traffic summary information based on the identified state (see the Monitoring Traffic section on page 17-30). For example, if you click the Up hyperlink, you will see only the BVI interfaces that currently have an operational status of Up. Certificates (ACE only) Total count of SSL certificates and the count of SSL certificates that are valid, expired, or that are expiring within 30 days. A hyperlink accesses a popup window for you to view the SSL certificates list based on the selection, displaying the certificate name, device name, days to expire, expiration date, and the date it was evaluated for you to determine the days to expire. Certificates are considered expired it their expiration date is within the next day (rounded down the next day). A hyperlink in the device name allows you to navigate to the context-based SSL Certificate configuration page (see the Using SSL Certificates section on page 11-5). GSS VIP Answers (GSS only) Total number of configured VIP answers and their operating state, which is either Active or Other. The Other state can indicate any of the following states: Suspended, Operational Suspended, Unknown, Failed, or N/A. GSS DNS Rules (GSS only) Total number of configured DNS rules and their operating state, which is either Active or Other. The Other state can indicate either the Suspended or N/A states. This data is collected during discovery as well as during periodic monitoring polling. The timestamp shown in the status bar indicates a varying poll time; that is, different virtual contexts were polled and the contexts had different time stamps. The earliest time stamp of the polled virtual contexts is displayed in the status bar. All counts shown in the Device Configuration Summary table are based on the operational status of the monitored objects listed above. Out Of Service Indicates any status other than In Service (for example, Out Of Service, Failed, or Disabled). 17-19

Using Dashboards to Monitor Devices and Virtual Contexts Chapter 17 Top 10 Current Resources Table Status not available Indicates that ANM was unable to poll the operational status of this object. The display of this operational status could be due to polling errors or the device was unreachable. Also, if a poll was recently initiated, this operational status could indicate that ANM is in the process of collecting data. Status not supported Indicates that the device does not have the capability to provide an operational status of this object. The display of this operational status could be due to missing SNMP instrumentation on the CSS or on earlier ACE devices. The Top 10 Resource Usage table (Figure 17-8) displays the top 10 resource types that have been evaluated for high resource utilization. The resource with highest utilization appears at the top. This data is collected by ANM by using the ACE show resource usage CLI command. Figure 17-8 Top 10 Current Resources Table ANM Group Dashboard This table includes the following information: Last Hour Plot of high resource utilization during the past hour. Resource Name Type of system resource in the context. Used By Name of the virtual context that is placing the high demands on the resource. The Global Pool usage is critical in the setup where one or more contexts are configured to make use of the global pool once their reserved resource are depleted and resource is free in the global pool. In this situation, if the global pool is depleted, multiple contexts may be starved for resource. Contexts configured to make use of the global pool will not be evaluated for the Top 10 Resource Usage table. Current Usage Active concurrent instances or the current rate of the resource. Average Average value of resource usage (based on the last hour). 17-20