Private Cloud. One solution managed by Applied

Private Cloud : : C L O U D S E R V I C E S : : One solution managed by Applied

THE CLOUD IS NO LONGER AN IT CONSIDERATION ALONE IT IS FUNDAMENTALLY CHANGING THE WAY EXECUTIVES ACROSS DEPARTMENTS VIEW AND MANAGE THEIR BUSINESS, creating new business models and providing a catalyst for companies to expand and grow. For more and more insurance agencies and brokerages, the cloud is a core strategy to improve business performance, increase data security and deliver cost savings. Compared to public cloud solutions in which the agency shares their cloud, a private cloud offers a dedicated cloud environment with additional data security, control and customization. One solution managed by Applied Applied Private Cloud is the industry s only purpose-built cloud solution designed specifically for independent insurance agencies. Our private cloud environment delivers flexibility, performance and security that enable you to quickly expand your business, increase mobility, ensure continuous, cost-effective operations and maintain the highest level of data protection for your agency and clients. Applied Private Cloud offers the advantage of one managed service provider Applied with all your Applied and designated third-party hosted applications and data residing in a dedicated environment in Applied data centers to ensure optimal performance for your entire hosted system. Because Applied owns and manages its own cloud infrastructure and environment, you have one point of contact for all your cloud needs. Better business performance from a flexible solution Applied Private Cloud is a secure, continuously managed environment for data and demanding workloads. With Applied Private Cloud, agencies gain access to dedicated, scalable and dynamic computing resources without having to purchase, configure, maintain or manage the underlying infrastructure and operating systems. Our private cloud environment offers you full control over all your applications and other aspects of your business. > > PURPOSE-BUILT INFRASTRUCTURE Applied Private Cloud is engineered specifically to run Insurance applications. By focusing the purpose of our cloud, we select technologies that match standard insurance workloads, such as all-flash memory storage for Applied TAMOnline and Applied EpicOnline databases. > > ADMINISTRATIVE CONTROL TO INSTALL OTHER THIRD PARTY SOFTWARE Administrative rights grant you the authority to further customize your private cloud environment to host additional applications in Applied Private Cloud. > > PATCH MANAGEMENT Automated patch management automatically pushes Windows and Applied product updates to you. 2 / /

Cloud technology dedicated to your business // 3

A secure, purpose-built environment for insurance agency data and applications >>> Applied data centers feature a minimum of three Internet connections for redundancy, uninterruptible power supply and climate control, and are classified as Tier 3+ for availability design as defined by the Uptime Institute. Data is monitored 24/7/365 with multiple authentication processes for user access. 4 / /

WITH APPLIED PRIVATE CLOUD, LOCAL OPERATIONS AND INFRASTRUCTURE CAN BE SIMPLIFIED WHILE YOUR DATA IS BETTER PROTECTED AGAINST SECURITY THREATS. Our private cloud provides full disaster recovery support and improved business continuity. The secure environment is supported by dedicated computer resources in Applied data centers, staffed 24/7 by experts with deep knowledge of data security, disaster recovery support and unique insurance industry requirements. Applied Private Cloud deployments are located in specially designed facilities equipped with redundant power, cooling and Internet providers. Each private cloud infrastructure gives the agency a fault tolerant platform that can be scaled dynamically to match their operational needs. In addition to providing an extra layer of security, Applied Private Cloud is designed to withstand disruptive events and continually deliver high availability. > > ACTIVE DIRECTORY-BASED SECURITY All users are authenticated via Active Directory for secure access to the environment and applications. Advanced Group Policies are preconfigured to safeguard agency data. Applied Cloud Administration Console is available for use by an agency staff member to securely manage user accounts, reset passwords, disable accounts and create new users all without needing to contact support. > > ROUTINE BACKUPS Data stored within Applied Private Cloud is backed up regularly for safe keeping. > > BUILT-IN DISASTER RECOVERY Each data center is paired with a second location with backups synchronized between sites on a regular basis. Scalable infrastructure to accommodate growth Applied Private Cloud delivers IT infrastructure as a service and improves business performance, security and continuity of operations. Our private cloud allows you to virtualize critical IT infrastructure onto a scalable and fault tolerant platform. > > Access shared data resources and networks > > Preserve existing investment in applications and information > > Mitigate overpayment with flexible hosting options > > Increase company security with compliance measures // 5

APPLIED PRIVATE CLOUD ELIMINATES BUSINESS SILOS WHILE REDUCING COSTS THROUGH ECONOMIES OF SCALE and allows businesses to take advantage of new opportunities. Faster deployment of innovative business applications drives agency operations and creates a capacity for greater agility. The solution preserves existing investments in applications and information, delivering immediate value and preparing an agency for growth. Applied Private Cloud reduces costs associated with hardware, software and data center infrastructure and increases agency performance, reliability and security to enhance your business.. Your partner for success With more than 30 years of industry experience, Applied has invested in proven methodologies that have enabled more than 10,000 insurance companies to optimize their operations through technology. Applied Private Cloud specialists engage in a consultative discussion with each client to ensure that we understand your needs. Our private cloud engineers tailor the solution to your business with a hands-on approach to ensure the solution is a perfect fit for your agency. These specialists then define the operating infrastructure required including the servers, operating systems, memory, CPU and storage required to create a unique solution for you. > > DEDICATED CLOUD STAFF Engineers, cloud specialists, application administrators and system technicians are dedicated to the operation of Applied Private Cloud and the applications within. This includes the 24x7x365 operation of a Network Operations Center that oversees each Applied Private Cloud environment > > CLIENT SUPPORT SPECIALISTS Enterprise customers receive access to a dedicated team of IT professionals that assist with day-to-day IT questions. Applied is the only insurance software provider that offers live telephone support in real time versus an automated call back system > > IMPLEMENTATION CONSULTANTS Dedicated consultants walk you through the entire process, ensuring a smooth transition. They work with each customer to establish a migration plan that minimizes impact on the business and is custom tailored based on the amount of data, source and destination agency management systems, bandwidth and other factors 6 / /

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8 / / Customized implementation for your agency

A CAREFUL TECHNICAL DISCOVERY PROCESS TAKES PLACE TO ENSURE THAT APPLIED MEETS YOUR EVERY NEED AND EXPECTATION. Applied s private cloud team installs and manages all Applied products, enabling you to continue to manage your business without disruption. Our dedicated implementation consultants guide you through the process of moving to Applied Private Cloud. This is done in a collaborative fashion, with consideration for various factors such as the size of the data, source and destination management systems, integrating software and services, potential workflow optimization, and peak renewal cycles that may need to be avoided. Using this information, a migration schedule is created and our implementation consultants guide you through a series of milestones that will prepare you for your transition to the cloud. During the provisioning process, the private cloud environment is automatically configured with the core essentials including: > > Operating System > Silverlight > > Anti-Virus > tricerat Printing Engine > > Microsoft Office (for desktop users) > JAVA > > Adobe Reader >.NET Framework > > Adobe Flash > Applied Product Suite (based on agency licensing) Applied sets the standard for innovation Applied Private Cloud delivers flexibility, performance and security that enables you to quickly expand your business, increase mobility, ensure continuous, cost-effective operations and maintain the highest level of data protection for your agency and clients. For more than 30 years, Applied has led an industry we helped to create with a mission to continuously improve the business of insurance. By automating the insurance lifecycle, our people and products allow the insurance industry to fulfill its promise to safeguard and protect what matters most in people s lives. Today we need to be available from anywhere, anytime. With Applied Private Cloud, we have this access without all of the worries of administering the hardware and networking. At our agency, we are in the insurance business. Putting our agency operations into the cloud allows us to focus on using Applied to grow our business without thinking about the day-to-day IT issues involved in maintaining our own servers. Brian Bartosh President Top O Michigan Insurance Agency, Inc. // 9