Symantec Mobile Management Suite One Solution For All Enterprise Mobility Needs Data Sheet: Mobile Security and Management Introduction Most enterprises have multiple mobile initiatives spread across the organization some focused on mobile email, some focused on mobile apps, and others focused on mobile content. Within these initiatives, there are diverse ownership models and varying levels of enterprise management possible. In some use cases (corporate owned devices), complete management of devices is needed, but in other cases (personally owned devices), enterprises may only want control of specific corporate apps and data not the whole device. To achieve these widely varying enterprise business objectives, an ideal enterprise mobility solution should address diverse use cases and ownership models. Product Components Symantec Mobile Management Suite consists of three products covering mobile device management, application management, and threat protection. Symantec Mobile Management is the mobile device management product that provides visibility and control over ios, Android and Windows Phone devices. Two versions of Symantec Mobile Management are included: a version that can be deployed either as a standalone or integrated with Symantec Endpoint Management (ITMS) deployments and a second version deployed into Microsoft System Center Configuration Manager environments. Key features of Symantec Mobile Management include: Enterprise User Activation Configuration Management Policy Management App and Content Distribution Compliance Enforcement Selective Wipe Secure Email Asset Management Overview Symantec Mobile Management Suite is a comprehensive mobile business enablement solution, specifically designed to address a diverse set of enterprise mobility needs. With scalable device management, innovative application management and trusted threat protection technology, Symantec Mobile Management Suite provides all the capabilities needed for enterprises to enable, secure and manage mobile devices, applications, and data. Symantec Mobile Management Suite simplifies enterprise licensing by bundling key mobile solutions together with simple per-user subscription licensing. Symantec Mobile Management is employed in use cases where complete device management is required or desired. Typical use cases include mobile email deployment, BlackBerry migration, mobile policy management, mobile configuration management, etc. Symantec App Center, formerly Nukona App Center, is the mobile application management product that provides comprehensive distribution and protection for mobile apps/ content on ios and Android devices. Corporate apps are containerized using a unique technology that doesn t require source code changes, and enables clear separation of corporate and personal data on the device. Key features of Symantec App Center include: Enterprise App Distribution App Protection Policies 1
Symantec Mobile Management Suite Enterprise Content Distribution Content Protection Policies Selective Wipe Symantec App Center can be employed in use cases where complete device management cannot be employed or is not needed, and where control over just specific corporate apps and data is desired. Typical use cases include mobile application deployments, and mobile content driven deployments, in both corporate and personally owned BYOD environments. Symantec Mobile Security is a threat protection product that provides award-winning antivirus technology, advanced firewall, and Symantec Mobile Security antispam functionality for Android and Windows Mobile platforms. With centralized policy-driven management and reporting, Symantec Mobile Security helps ensure there are compliance policies in untrusted ecosystems. Key features of Symantec Mobile Security include Antimalware Web Protection (safe browsing) Anti-theft Enterprise Policy Management Application Blacklisting Visibility & Compliance Integration with Symantec Mobile Management Symantec Mobile Security can be employed in use cases where end users download apps of their choice from any app store in the Android ecosystem. Typical use cases include securing sizeable Android deployments in global user bases, field users and contractors, as well as securing legacy Windows Mobile and CE operational devices. Symantec Mobile Management Suite uses subscription based pricing, so organizations can better address their capital and operational expenditures. Key Benefits One Solution for Enterprise-Wide Mobile Deployments: BYOD, COPE, COIT whichever deployment models you choose to support, Symantec Mobile Management Suite provides a modular and scalable solution for all mobile initiatives and use cases. Complete Protection for Enterprise Mobility: With trusted protection at the device, app and data layers, Symantec Mobile Management Suite ensures that corporate data is isolated and protected from data loss, malware, and unauthorized access. Lower Total Cost t of Ownership: With users carrying multiple devices, Symantec Mobile Management Suite makes it cost-efficient with a per-user model (instead of per-device). In addition, integration with enterprise management products and automation tools enable operational efficiencies. System Requirements Windows Server 2008, Microsoft SQL Server 2005/ 2008 Red Hat Enterprise Linux (RHEL) 5.5, Oracle 11.2 Devices Supported Apple : ios 4.3 and higher Google: Android 2.2 and higher Microsoft: Windows Phone 7.0-7.5 Windows Mobile 6-6.5 Licensing & Pricing Details Symantec Mobile Management Suite simplifies the licensing process with a per-user subscription model. As end users carry multiple devices in the form of smartphones and tablets, enterprises are forced to pay multiple times for the same user. With Symantec s new model, IT teams no longer need to count the devices and instead use a simpler user count. Additionally, 2
Symantec Mobile Management Suite More Information Visit our website http://go.symantec.com/mobile To speak with a Product Specialist in the U.S. Call toll-free 1 (800) 745 6054 To speak with a Product Specialist outside the U.S. For specific country offices and contact numbers, please visit our website. Copyright 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. 21274002 10/12 3
Symantec Mobile Management MDM for ios, Android and Windows Phone Devices Data Sheet: Mobile Security and Management Overview Symantec Mobile Management 7.2 helps enterprises confidently enable mobile productivity by facilitating scalable, secure, and integrated Smartphone and tablet deployments. Mobile Management provides comprehensive visibility and control over all the popular mobile devices such as iphone, ipad, Android, and Windows Phone. Core Functionality Symantec Mobile Management addresses the three core areas of functionality that should be integral to any mobility solution: Enable devices for use in a corporate environment. This includes providing access to key corporate assets, such as email, calendars, critical mobile applications, documents, and media content. Secure devices and data on all devices. This includes activating appropriate password and access controls as well as maintaining separation of corporate data and personal data. Manage all devices in the enterprise from a single, centralized solution. This includes visibility and control over all phases of device lifecycle with needed administrative and helpdesk options. Enable Enterprise Enrollment: Symantec Mobile Management helps prevent unauthorized shadow enrollments and provides a standard and automated provisioning process. Features include authorization based on group, minimum OS, authentication with LDAP, and jailbreak/rooted status. Self-service Activation: Symantec Mobile Management helps reduce IT handholding and provides an easy end-user driven activation process. Features include automated configuration of device settings with native agents for ios, Android and Windows Phone. Business Email: Symantec Mobile Management solves the popular requirement of providing access to corporate email. Features include automatic configuration for native and third party email clients that connect to mail servers like Microsoft Exchange, Office 365, Gmail and Lotus Notes. Enterprise Apps: Symantec Mobile Management helps realize new business models that leverage enterprise mobile applications. Features include an in-house app store with the ability to distribute internal or public apps. Provides control over managed apps with lifecycle management features. Corporate Content: Symantec Mobile Management enables mobile collaboration by making content available on the end user device of choice. Distribute documents, videos, and media files by targeting specific groups, users, languages, operating system, compliance or any device attribute. Update and revoke content seamlessly. Network Access: Symantec Mobile Management enables access to corporate network resources like Wi-Fi and VPN. Supports all protocols and authentication methods and automates configuration settings. Secure Policy Management: Symantec Mobile Management ensures corporate compliance by enabling advanced security settings on devices. All policy options including passwords, remote 1
Symantec Mobile Management wipe, and resource and app restrictions are available and can be targeted to a specific user/device/os/group. Strong Authentication: Symantec Mobile Management extends enterprise identity requirements to devices with automated provisioning and processing of certificates. Can be used for authentication requirements on email, Wi-Fi and VPN, and integrates with Symantec MPKI and Microsoft CAs. Secure Email Access: Symantec Mobile Management enforces access control policies for mobile email. Enables advanced allow/restrict rules based on groups, device compliance or device attributes in Exchange 2010 or F5 environments. In F5 environments, the restriction policy can also limit email access to specific apps: native or 3rd party (Ex: Android TouchDown ). Secure Email App: Symantec Mobile Management allows advanced email security policies by leveraging Nitrodesk TouchDown, a dedicated 3rd party email app. Initially for Android, this app enables advanced security policies like authentication, encryption and copy paste restrictions. Compliance & Remediation: Symantec Mobile Management enables administrators to allow only compliant devices. Define compliance using device status (jailbreak, encryption), user status (group membership), or app status (required apps, blacklisted apps), and get remediation details for any noncompliant devices. Data Separation: Symantec Mobile Management limits data loss & privacy concerns by separating corporate and personal data. Remove only corporate data upon employee departure, without touching personal data. Identifies corporate email, apps, docs, and any other content. Manage Centralized ed Management: Symantec Mobile Management allows IT to use a single solution to manage all mobile devices. Allows enterprise grade management with a scalable and mail server agnostic architecture. Supports distributed deployments with role based access control. Integrated Management: Symantec Mobile Management enables efficient management of all the computing devices in the enterprise with a unified solution for managing Macs, PCs, iphones and Androids in the same console either with Symantec IT Management Suite or Microsoft System Center Configuration Manager. App Management: Symantec Mobile Management allows management of all enterprise apps through the lifecycle phases with over-the-air (OTA) control. Distribute and update apps with group based management and leverage integration with Apple Volume Purchase Programs and B2B Plans. App Curation: Symantec Mobile Management keeps enterprise mobile ecosystem safe with policy driven blacklisting. In addition to preventing unauthorized backup of corporate apps, policy options also allow blocking and revocation of blacklisted apps and corresponding devices from the enterprise. Dashboards & Reports: Symantec Mobile Management provides exact details of enterprise mobile assets at all times by leveraging built-in dashboards, reports and alerts. Comprehensive user, device, app, and profile details are available for additional custom reports as well. Automated Actions: Symantec Mobile Management makes mobility management efficient by automating administrative and operational tasks. In addition to built-in automated processes, management console includes an intuitive drag and drop user interface for creation of custom actions. Key Benefits Enables mobility in the enterprise by providing a security and management solution for all popular devices, both corporate and personally owned. Enterprise grade architecture that supports 20,000+ devices from a single instance. Secures corporate data with enterprise grade policy management and clear separation of corporate and personal data. Integrates with Symantec s trusted Managed PKI, Data Loss Prevention and Endpoint Protection technologies. 2
Symantec Mobile Management Optimizes operational costs by allowing standardization - one platform for managing ALL endpoints and applications in the enterprise. Integrates with Microsoft SCCM and Symantec IT Management Suite products to provide unified endpoint management. Packaging Options & System Requirements Symantec Mobile Management is available in two versions, with similar feature functionality: Symantec Mobile Management: This version of the product can be installed either standalone or in combination with Symantec IT Management Suite. Requires Windows Server 2008 and SQL Server 2005/ 2008 Symantec Mobile Management for Configuration Manager: This version of the product is integrated with Microsoft SCCM. Requires Microsoft SCCM. Devices Supported: Apple: ios 4.0, 5.0, 6.0 Google: Android 2.2 and above Microsoft: Windows Phone 7-7.5, Windows Mobile 6-6.5 More Information Visit our website http://go.symantec.com/mobile To speak with a Product Specialist in the U.S. Call toll-free 1 (800) 745 6054 To speak with a Product Specialist outside the U.S. For specific country offices and contact numbers, please visit our website. Copyright 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. 21274005 10/12 3