Endpoint Management and Mobility Solutions from Symantec. Adapting traditional IT operations for new end-user environments

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1 Endpoint Management and Mobility Solutions from Symantec Adapting traditional IT operations for new end-user environments

2 During the past few years the traditional concept of end-user computing has drastically changed. Previous models of standardizing and simplifying no longer support the growing number of devices, applications, and architectural models available. As end users demand more choice and greater mobility, IT must learn to accommodate a more open and flexible approach to end-user management. Symantec s endpoint management and mobility solutions allow IT to quickly adapt their traditional methods to embrace current and future demands of the business without breaking the bank. Our solutions focus on three areas: Centrally manage and secure a growing number of mobile devices Enable faster access to client resources through virtualization Extend traditional management to be inclusive of new platforms, such as OS X Mobile devices are now an essential end-user technology The impact mobile devices such as smartphones and tablets have had on the way we live our lives and the way we do business is nothing short of revolutionary. It is quickly approaching parity with the impact of other significant technological innovations, such as the personal computer and the Internet. As an indication that mobility has truly gone business mainstream, a recent Symantec survey on the state of mobility revealed that 59 percent of organizations are now making line-of-business apps available to employees on mobile devices and 71 percent are even considering the creation of a corporate app store. 1 Why is this transformation happening? The answer is because mobile technology has proven itself as a legitimate source of business agility. Consider that almost three-quarters of businesses surveyed expected to increase efficiency through mobility, and the full 73 percent actually realized that gain. However, despite the vast benefits of mobility, enterprise IT remains concerned, and for good reason. Enterprises have suffered a variety of losses as a result of mobility, measured by direct financial expenses, loss of data, and damage to the brand or loss of customer trust. In fact, during the last 12 months, the average cost of these losses to enterprises was $429K. Thus, the survey also revealed that the risks surrounding mobility are the number one concern of IT departments. According to Symantec s State of Mobility Survey, 59 percent of organizations are now making line-of-business apps available to employees on mobile devices Global 2012 State of Mobility Report, Symantec Corporation, February

3 To help enterprise IT departments meet the challenge of making employees ultra productive with their mobile devices while also securing those devices, Symantec has developed a strong enterprise mobility strategy that not only covers the management aspects of the device, but one that secures both the data and access. Symantec Mobile Management: Provides visibility and control over mobile devices with policy and profile management, application distribution, asset reporting, and helpdesk capabilities. Symantec Data Loss Prevention for Mobile: Addresses data loss concerns by monitoring device traffic and leveraging advanced algorithms to identify and block sensitive data from leaving the enterprise. Symantec Mobile Security: Provides protection against malicious threats and unauthorized access to sensitive corporate information by utilizing award-winning antivirus technology, an advanced firewall, and Web browser protection. Nukona App Center from Symantec: Provides complete corporate and personal data separation with a multi-platform, multi-app container solution that secures corporate data with policies around authentication, encryption, and data sharing. Symantec O3 and Managed PKI: Offer secure access to a wide range of cloud and Web applications and services from mobile devices with Single Sign-On and strong authentication capabilities. Enabling greater employee productivity Today, employees are demanding the flexibility to choose how and where they work and how they interact with one another. In the past, providing users with a Windows device and with core applications was sufficient to meet those goals. Now employees want to choose what works best for them, and that might be a Mac laptop or a specific application. This change is driving IT to adapt from a standardized environment to one in which user preference and individuality is front and center. This revolution won t happen overnight and odds are that no organization will be completely physical or virtual or on a single platform. The challenge for desktop operations is to slowly accommodate a variety of employee options, and grow the necessary infrastructure and skills to effectively support them. Symantec s management solutions give you a comprehensive set of products that let you adapt to these changes without adding new management tools or processes. As new challenges appear, you can quickly adapt and deliver the services needed to meet those challenges. Symantec empowers you to better leverage and manage the vast array of critical new and evolving technologies, so you can drive innovation and deliver new services that move the business forward. 2

4 As an integrated management solution, Symantec s management family is composed of the following products that may be purchased separately or combined into one product as Altiris IT Management Suite from Symantec: Altiris Client Management Suite from Symantec manages, secures, and troubleshoots desktops and laptops throughout their entire IT lifecycles. Altiris Server Management Suite from Symantec provisions, controls, automates, and monitors physical and virtual servers. Altiris Asset Management Suite from Symantec improves visibility into IT assets at every point in the lifecycle to reduce costs and fulfill compliance initiatives. Leveraging virtualization for faster delivery As IT organizations implement broader end-user transformation initiatives, application virtualization and streaming technologies are starting to play a pivotal role. While these technologies have existed for over a decade, the rollout of Windows 7 and virtual desktop initiatives are driving renewed interest because their benefits exist in both physical and virtual environments. According to Forrester Research, Inc., close to 50 percent of firms now issue Mac personal computers. 4 According to Gartner research, virtualized applications can reduce the cost of testing, packaging, and support of an application by 60 percent, and can reduce overall PC TCO by up to 7 percent, as shown in our Assumptions and Scenarios section. 2 Another recent report concluded that although enabling faster access to applications is often the perceived value proposition of application streaming, the less-obvious benefits are likely more valuable, such as granular license control, easier application updating, user-based application delivery, and faster PC provisioning. 3 Virtualized applications act like normal applications, ensuring normal behavior and full functionality; however, containing the application eliminates application conflicts, testing requirements, and support. Application streaming enables on-demand provisioning to reduce the need to pre-load OS images with applications, as only needed applications may be delivered, saving on licenses and storage. 2 Gartner, Inc., Total Cost of Ownership of Traditional Software Distribution vs. Application Virtualization, 2011 Update Federica Troni, Terrence Cosgrove, March 2011 (G ). 3 Gartner, Inc., Application Streaming Gains Traction in 2011, Terrence Cosgrove, May 2011 (G ). 4 Apple Infiltrates the Enterprise and Reshapes the Markets for Personal Devices at Work, Frank E. Gillett, Forrester Research, Inc., January

5 Altiris Client Management Suite Symantec Mobile Management Altiris Server Management Suite Symantec Endpoint Management and Mobility Altiris Asset Management Suite Symantec Workspace Virtualization and Symantec Workspace Streaming Proactively manage with centralized suites Symantec s application virtualization and streaming technologies are not tied to a specific platform. Historically, deployed to laptop and desktop environments, Symantec solutions are increasingly deployed across virtual desktop infrastructures and terminal servers for the same reasons. Symantec offers unified application packaging and deployment across all Windows physical and virtual environments. Symantec Workspace Virtualization leverages a patented filter-driver technology to selectively isolate the software, which results in greater packaging success over other technologies. Symantec Workspace Streaming enables on-demand application provisioning, offline cache, license recovery, and instant application upgrades. Helping you drive innovation With Symantec, you can have it all. Our solutions help you optimize your endpoint and systems management operations to realize immediate savings and organizational efficiencies by using a unified endpoint management and security portfolio across your entire computing infrastructure and client devices, including smartphones, tablets, laptops, and desktops. Symantec solutions for a mobile workforce provide businesses with scalable and secure solutions for managing device deployment and delivery of apps, data, and content for smartphone and tablet users. Our seamless multiplatform support enables organizations to easily support Mac and other platforms alongside their traditional Windows devices without adding specialized management tools. With Symantec application virtualization technologies, client resources can be delivered to the right users anywhere with simplicity, efficiency, and reliability. For more information, take a free end-user environment assessment at According to Gartner, Inc., by 2016, 40 percent of organizations will use PC application streaming, up from fewer than 10 percent today. 5 5 Gartner, Inc., Application Streaming Gains Traction in 2011, Terrence Cosgrove, May 2011 (G ). 4

6 More information Visit our website To speak with a Product Specialist in the U.S. Call toll-free 1 (800) To speak with a Product Specialist outside the U.S. For specific country offices and contact numbers, please visit our website. About Symantec Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their informationdriven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Symantec World Headquarters 350 Ellis Street Mountain View, CA USA +1 (650) Copyright 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Altiris, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows is a trademark of Microsoft Corporation in the United States, other countries, or both. Symbian is a trademark of Nokia. The Trademark BlackBerry is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. Symantec is not endorsed, sponsored, affiliated with or otherwise authorized by Research In Motion Limited. Mac is a registered trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. All rights reserved. 5/