CA Unified Infrastructure Management

CA Unified Infrastructure Management Probe Guide for VMware monitoring vmware v6.2 series

Copyright Notice This online help system (the "System") is for your informational purposes only and is subject to change or withdrawal by CA at any time. This System may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. This System is confidential and proprietary information of CA and protected by the copyright laws of the United States and international treaties. This System may not be disclosed by you or used for any purpose other than as may be permitted in a separate agreement between you and CA governing your use of the CA software to which the System relates (the CA Software ). Such agreement is not modified in any way by the terms of this notice. Notwithstanding the foregoing, if you are a licensed user of the CA Software you may make one copy of the System for internal use by you and your employees, provided that all CA copyright notices and legends are affixed to the reproduced copy. The right to make a copy of the System is limited to the period during which the license for the CA Software remains in full force and effect. Should the license terminate for any reason, it shall be your responsibility to certify in writing to CA that all copies and partial copies of the System have been destroyed. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS SYSTEM AS IS WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THIS SYSTEM, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST INVESTMENT, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. The manufacturer of this System is CA. Provided with Restricted Rights. Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections 12.212, 52.227-14, and 52.227-19(c)(1) - (2) and DFARS Section 252.227-7014(b)(3), as applicable, or their successors. Copyright 2014 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. Legal information on third-party and public domain software used in this product is documented in the Third-Party Licenses and Terms of Use (http://docs.nimsoft.com/prodhelp/en_us/library/legal.html).

Contact CA Contact CA Support For your convenience, CA Technologies provides one site where you can access the information that you need for your Home Office, Small Business, and Enterprise CA Technologies products. At http://ca.com/support, you can access the following resources: Online and telephone contact information for technical assistance and customer services Information about user communities and forums Product and documentation downloads CA Support policies and guidelines Other helpful resources appropriate for your product Providing Feedback about Product Documentation Send comments or questions about CA Technologies product documentation to nimsoft.techpubs@ca.com. To provide feedback about general CA Technologies product documentation, complete our short customer survey which is available on the support website at http://ca.com/docs.

Contents Chapter 1: Documentation Changes 7 Chapter 2: VMware monitoring (vmware) Overview v6.2 9 About This Guide... 9 Related Documentation... 9 Release Summary... 10 Requirements... 10 Chapter 3: Configuration for VMware monitoring (vmware) v6.2 11 Configuration Overview... 11 Create Resource Profiles... 11 Configure Alarms, Events, and Monitors... 12 How to Configure Alarm Thresholds... 13 Optional Tasks... 13 Set the Logging Level... 13 Chapter 4: Configuration Details for VMware monitoring (vmware) v6.2 15 The Tree Hierarchy... 15 Tree Icons... 15 vmware Node... 16 Profile Name Node... 17 Chapter 5: QoS Metrics 21 Chapter 6: VMware monitoring (vmware) Error Messages 6.2 53 Error Message Examples... 53 Contents 5

Chapter 1: Documentation Changes This table describes the version history for this document. Version Date What's New? 6.2 November 2014 Updated Alarm Settings topic 6.2 September 2014 Updated the vmware Metrics table July 2014 Updated the vmware Metrics table March 2014 Added requirements for VMware VirtualCenter 5.5, VMware ESX/ESXi 5.5, and.net support. Added procedure to enable dynamic alarm thresholds. Updated QoS metrics. 6.0 Dec. 2013 Updated requirements to add support for VMware 5.5. 5.1 GA Sept. 2013 Minor corrections 5.1 Beta Sept. 2013 Initial version of document for Snap Chapter 1: Documentation Changes 7

Chapter 2: VMware monitoring (vmware) Overview v6.2 Business based on Virtualization Technology depends on a high degree of quality and availability. In such situations, the availability and performance of the VMware hosts and virtual machines must be as high as possible. Monitoring and managing the components and services can help you ensure optimal performance. The VMware monitoring probe automates all common monitoring and data collection tasks, and lets you focus on problems as they arise. The VMware monitoring probe collects and stores data and information from the monitored components through VMware Virtual Center (vcenter), or by connecting to ESX servers directly, at customizable intervals. You can define alarms to be generated when specified thresholds are breached or when the service is unavailable. This section contains the following topics: About This Guide (see page 9) Related Documentation (see page 9) Release Summary (see page 10) Requirements (see page 10) About This Guide This guide is for the CA Unified Infrastructure Management Administrator to help understand the configuration of the VMware monitoring probe. Related Documentation For related information that may be of interest, see the following material: Related Documentation Documentation for other versions of the vmware probe The Release Notes for the vmware probe User documentation for the Admin Console Monitor Metrics Reference Information for CA Unified Infrastructure Management Probes (http://docs.nimsoft.com/prodhelp/en_us/probes/probereference/index.htm) Chapter 2: VMware monitoring (vmware) Overview v6.2 9

Release Summary Release Summary Please refer to the Nimsoft Compatibility Support Matrix for the latest information on supported platforms. See also the Support Matrix for Nimsoft Probes for additional specific information on the vmware probe. Requirements The VMware monitoring probe requires the following software environment: CA Unified Infrastructure Management server 7.1 or later. Note: It is recommended that the CA Unified Infrastructure Management server and CA Unified Management Portal (UMP) are the same version. Robot version 5.23 or later. Java Virtual Machine version 1.6 package or later (deployed as part of the probe package). Note: CA Unified Infrastructure Management Server 7.0 or later version is required to use the Unified Service Management (USM) portlet, which most customers use. If you do not want to use USM, data collection and dashboards function with CA Unified Infrastructure Management 5.1.1 or later. The VMware monitoring probe requires user account access to the following applications: User access to the VMware vcenter or ESX server. The VMware monitoring probe supports targeting the following vsphere environments: VMware VirtualCenter 5.1 update 2 or newer, and 5.5 VMware ESX/ESXi 5.1 update 2 or newer, and 5.5 10 Probe Guide for VMware monitoring

Chapter 3: Configuration for VMware monitoring (vmware) v6.2 This section contains configuration details specific to the VMware monitoring probe. This section contains the following topics: Configuration Overview (see page 11) Create Resource Profiles (see page 11) Configure Alarms, Events, and Monitors (see page 12) How to Configure Alarm Thresholds (see page 13) Optional Tasks (see page 13) Configuration Overview At a high level, configuring the VMware monitoring probe consists of two steps: 1. Add a Resource profile for each VMware vcenter or ESX server you want to monitor. 2. Configure QoS measurements, alarms, and events for the components of the Resource. Optional tasks include: Setting the level of logging detail The following sections describe how to do each of these tasks. Create Resource Profiles A Resource profile contains the settings needed for the VMware monitoring probe to connect to a VMware vcenter or ESX server. Create a profile for each vcenter or ESX server you want to monitor. Once you create a Resource profile, the Resource is added to the tree and the tree hierarchy is automatically populated with the Resource components. Follow these steps: 1. Click the Options icon next to the vmware node in the tree. 2. Click the Add New Profile option. Chapter 3: Configuration for VMware monitoring (vmware) v6.2 11

Configure Alarms, Events, and Monitors 3. Update the field information: Hostname: The hostname or IP address of the vcenter or ESX server system to monitor. Active: Select this checkbox to activate or deactivate monitoring of the Resource. Port: The port number for the vcenter or ESX server REST API environment. Default is 8443. Interval (secs): How often, in seconds, the probe checks the values of the monitors. The vcenter or ESX server system data is updated once per minute. We recommend polling once every 10 minutes. The polling interval should not be smaller than the time required to collect the data. Username: Username and domain name to be used by the probe to log on to the vcenter or ESX server environment. Password: Password to be used by the probe to log on to the vcenter or ESX server environment. Alarm Message: Select the alarm message to be sent if the Resource does not respond. 4. Click Submit. The profile is created and appears in the tree. Configure Alarms, Events, and Monitors Once a Resource profile is added, the components of the Resource are displayed in the tree. Click a node in the tree to see the alarms, events, or monitors available for that component. Configure the QoS measurements you want to collect data for, and any alarms or events you want, by modifying the appropriate fields. For a description of the fields, see: Monitor Settings (see page 19) Alarm Settings (see page 18) Event Settings (see page 19) 12 Probe Guide for VMware monitoring

How to Configure Alarm Thresholds How to Configure Alarm Thresholds Some Quality of Service measurement probes allow you to set different types of alarm thresholds. These threshold options allow you to more broadly control when alarm messages are sent for each QoS probe. For more information about the different alarm thresholds and their configuration requirements, refer to the General Probe Configuration section of the Admin Console Help. Optional Tasks This section describes how to do optional tasks. Set the Logging Level You can set the level of details written to the log file for the probe. The logging levels are a sliding scale, with the level of information logged ranging from fatal errors only (0) to extremely detailed information used for debugging (5). Log as little as possible during normal operation to minimize disk consumption. Navigation: vmware > Probe Configuration Follow these steps: 1. Enter the desired logging level in the Log Level field. 2. Click Save. Chapter 3: Configuration for VMware monitoring (vmware) v6.2 13

Chapter 4: Configuration Details for VMware monitoring (vmware) v6.2 This section describes the fields and menu options of the VMware monitoring probe configuration interface. This section contains the following topics: The Tree Hierarchy (see page 15) vmware Node (see page 16) The Tree Hierarchy The tree contains a hierarchical representation of devices associated with each vcenter or ESX server. Click a device in the tree to see the alarms, events, and QoS measurements you can configure for that component. After making any changes, click Save. Tree Icons The icons in the tree indicate the type of object the node contains. For VMs, the color of the icon also indicates the status of the VM. - Closed folder. Organizational node used to group similar objects. Click the node to expand it. - Open folder. Organizational node used to group similar objects. Click the triangle next to the folder to collapse it. - Resource - Server - Datacenter - Datastore - Resource pool - VM that is running Chapter 4: Configuration Details for VMware monitoring (vmware) v6.2 15

L vmware Node - VM that is stopped - VM that is paused - CPU or individual CPU processor - Disk - Memory - Network interface vmware Node In this node you can add Resource profiles to connect to additional VMware vcenter or ESX servers. You can also configure the logging properties for the probe. Navigation: vmware Set or modify the following values based on your requirements: vmware > Probe Information This section displays read-only information about the VMware monitoring probe. vmware > Probe Setup Log level: Level of detail written to the log file. The levels range from fatal errors only (0) to extremely detailed information for troubleshooting (5). Log as little as possible during normal operation to minimize disk consumption. Default: 0 - Fatal vmware > Options icon > Add New Profile Allows you to add a Resource profile for VMware vcenter or ESX servers. A Resource represents a vcenter or ESX server in the probe tree hierarchy. A Resource profile contains the information needed to connect to the Resource. Once you create a Resource profile, the Resource is added to the tree and the tree hierarchy is automatically populated with the Resource components. 16 Probe Guide for VMware monitoring

Profile Name Node This node allows you to manage Resource profiles. Navigation: vmware > Profile name Set or modify the following values based on your requirements: Profile name > Resource Setup This section allows you to edit settings for a Resource. Click Save at the top of the screen after making any changes. Hostname: The hostname or IP address of the vcenter or ESX server system to monitor. Active: Select this checkbox to activate or deactivate monitoring of the Resource. Port: The port number for the vcenter or ESX server REST API environment. Default is 8443. Interval (secs): How often, in seconds, the probe checks the values of the monitors. The vcenter or ESX server system data is updated once per minute. We recommend polling once every 10 minutes. The polling interval should not be smaller than the time required to collect the data. Username: Username and domain name to be used by the probe to log on to the vcenter or ESX server environment. Password: Password to be used by the probe to log on to the vcenter or ESX server environment. Alarm Message: Select the alarm message to be sent if the Resource does not respond. Profile name > Actions menu > Verify Selection Tests the connection to the Resource. Profile name > Options icon > Delete Profile Deletes the selected Resource profile. Chapter 4: Configuration Details for VMware monitoring (vmware) v6.2 17

Sub-Nodes Under each resource profile node are sub-nodes representing the components associated with the vcenter or ESX server. Click a node to configure the alarms, events, or monitors appropriate for that node. After making your changes, click Save. The following sections describe the settings for configuring alarms, events, and monitors. More information: The Tree Hierarchy (see page 15) Alarm Settings Use alarm settings to configure an alarm to be sent when a threshold is breached. Important! You must enter a valid alarm threshold configuration to publish alarms. Click the Publish Alarms check box to enable alarms and to make the alarm and threshold fields editable. Description: Description of the alarm. Metric Type Id: Unique ID for the alarm. Publish Alarms: If selected, alarms are generated when thresholds are breached. High Operator: Select from the drop-down list the operator to use to determine whether the threshold is breached. Use in conjunction with the Threshold field. For example, if you select >= for the Operator and yellow (2) for the Threshold, a CA Unified Infrastructure Management alarm is sent for alarms in the vcenter or ESX server with a severity of yellow (2) or red (3). High Threshold: The severity level for the alarm in the vcenter or ESX server to use as the threshold. High Message Name: Select the alarm message to be issued if the threshold is breached. 18 Probe Guide for VMware monitoring

Event Settings Use this section to configure an alarm to be sent when an event occurs on the vcenter or ESX server. Click the Publish Alarms check box to enable alarms and to make the alarm and threshold fields editable. Description: Description of the event. Metric Type Id: Unique ID for the event. Publish Alarms: If selected, an alarm is generated when the event occurs. High Operator: Select from the drop-down list the operator to use to determine whether the threshold is breached. Use in conjunction with the Threshold field. For example, if you select >= for the Operator and warning (2) for the Threshold, a CA Unified Infrastructure Management alarm is sent for events in the vcenter or ESX server with a severity of warning (2) or error (3). High Threshold: The severity level for the event in the vcenter or ESX server to use as the threshold. High Message Name: Select the alarm message to be issued if the threshold is breached. Monitor Settings Use monitor settings to configure alarm messages and alarm threshold values for the monitor. Click the Publish Alarms check box to enable alarms and to make the alarm and threshold fields editable. The Operator, Threshold, and Message Name fields must all have a value selected in order for an alarm to be valid. QoS Name: Full name of the QoS measurement. Description: Description of what the monitor measures. Units: Unit for the QoS measurement. Metric Type Id: Unique ID for the monitor. Publish Data: If selected, data for the monitor is collected and displayed in CA Unified Infrastructure Management. Measurements that return text (strings) cannot publish data. Default: Not selected Publish Alarms: If selected, alarms are generated when thresholds are breached. Default: Not selected Chapter 4: Configuration Details for VMware monitoring (vmware) v6.2 19

Value Definition: Select which method to use to calculate the QoS value to use for alarm thresholds: Current Value - The most recent value measured. Average Value Last n Samples - Average value of n samples, where n is an integer you specify in the Number of Samples field. For example, if you specify 10 in the Number of Samples field, the QoS value used is the average of the most recent 10 data samples. Delta Value (Current - Previous) - The difference between the current value and the previous value. Delta Per - The difference between the samples measured within the last second. Number of Samples: Number of data samples to calculate the average for when the Average Value Last n Samples value definition is selected. High Operator: Select from the drop-down list the operator to use to determine whether the threshold is breached. Use in conjunction with the Threshold field. For example, if you select >= for the Operator and enter 90 for the Threshold, the threshold is breached, and an alarm is sent, if the measured QoS value is above 90. High Threshold: Enter the threshold value. High Message Name: Select the alarm message to be issued if the threshold is breached. Note: For some monitors, you can define both a high and a low threshold. If this is the case, initially the high threshold is set to a default value or the current value. Change the value as needed. The low threshold is initially disabled. To set the low threshold, select an Operator other than disabled. 20 Probe Guide for VMware monitoring

Chapter 5: QoS Metrics The following table lists the metrics you can collect with the VMware Monitoring probe. Resource Entity Metric Name Unit Description Version RESOURCE Alarm Integer RESOURCE Event Integer RESOURCE VMwareApiAvailable Boolean RESOURCE VMwareApiResponseTi me Millis A reported alarm for the resource (3=red, 2=yellow, 1=green, 0=gray) A reported event for the resource (3=error, 2=warning, 1=info, 0=user) Availability of the VMware Web Services API. 1 if the VMware API is available, 0 if not. Response time of the VMware Web Services API when making a simple call. Resource Entity Metric Name Unit Description VM Alarm Integer VM CpuReservation MHz VM Event Integer VM GuestHostName String VM GuestIpAddress String A reported alarm for the VM (3=red, 2=yellow, 1=green, 0=gray) Amount of CPU that is guaranteed available to the Virtual Machine or resource pool. Reserved CPU are not wasted if they are not used. If the utilization is less than the reservation, the resources can be utilized by other running Virtual Machines. A reported event for the VM (3=error, 2-warning, 1=info, 0=user) Host name of the guest operating system, if known Primary IP address assigned to the guest operating system, if known Versio n Chapter 5: QoS Metrics 21

VM GuestMemoryUsage MBytes Guest memory utilization (a.k.a., active guest memory) statistics, in MB. The number can be between 0 and the configured memory size of the virtual machine, and is only valid while the virtual machine is running. 6.3 VM GuestMemoryUsage (in % of Memory) Guest memory utilization statistics, in. This is also known as active guest memory. The number can be between 0 and the configured memory size of the Virtual Machine. Valid while the Virtual Machine is running. VM GuestOperatingSystem String VM GuestState State VM HeartbeatStatus State VM HostAsHashValue Integer VM HostCPUUsage VM HostMemoryUsage MBytes VM HostMemoryUsage (in % of Memory) Guest operating system name configured on the Virtual Machine Operation mode of guest operating system [-1 (unknown), 0 (notrunning), 1 (running), 2 (shuttingdown), 3 (resetting), 4 (standby)] The guest heartbeat [0 (gray), 1 (green), 2 (yellow), 3 (red)] Unique identification of the host as a hash code Basic CPU performance statistics, in % of host resources. Valid while the Virtual Machine is running. Memory consumed on the Host (a.k.a., consumed host memory) for the VM, in MB. Valid while the virtual machine is running. Host memory utilization statistics, in percent. This is also known as consumed host memory. This is between 0 and the configured resource limit. Valid while the virtual machine is running. VM HostName String The name of the host VM Memory MBytes Memory size in MBytes VM Memory Limit MBytes The utilization of a VM will not exceed this limit, even if there are available resources. This generally ensures consistent performance of VMs independent of available resources. 6.3 22 Probe Guide for VMware monitoring

VM MemoryReservation MBytes Amount of memory that is guaranteed available to the virtual machine or resource pool. Reserved memory is not wasted if it is not used. If the utilization is less than the reservation, the resources can be utilized by other running virtual machines. VM NumCPU Count VM OverallCpuUsage MHz VM Physical Cores Used Count VM PowerState State Number of virtual CPUs present in this virtual machine Basic CPU performance statistics, in MHz. Valid while the virtual machine is running. Total count of physical cores used by the virtual machines The current power state of the Virtual Machine [-1 (suspended), 0 (poweredoff), 1 (poweredon)] VM SnapshotCount Count The number of snapshots for this VM VM SnapshotSize GB VM StorageProvisioned GB VM StorageUsage GB VM Status State VM ToolsRunningStatus State VM ToolsVersionStatus State The total size of all snapshot files for this VM, in gigabytes Provisioned storage for this VM, in gigabytes Committed space for this VM on the datastore, in gigabytes The overall alarm status of the VM [0 (gray), 1 (green), 2 (yellow), 3 (red)] Current status of VMware Tools running in the guest operating system [0 (guesttoolsnotrunning), 1 (guesttoolsrunning), 2 (guesttoolsexecutingscripts)] Current version status of VMware Tools in the guest operating system [-1 (guesttoolsunmanaged), 0 (guesttoolsnotinstalled), 1 (guesttoolscurrent), 2 (guesttoolsneedupgrade)] VM VMName String The name of the VM 6.3 6.3 6.3 Chapter 5: QoS Metrics 23

VM limit MHz The utilization of a VM will not exceed this limit, even if there are available resources. This generally ensures consistent performance of VMs independent of available resources. Resource Entity Metric Name Unit Description VM_CPU CPU Idle (% of available) VM_CPU CPU Latency VM_CPU VM_CPU VM_CPU VM_CPU VM_CPU VM_CPU VM_CPU VM_CPU VM_CPU CPU Max Limited (% of available) CPU Ready (% of available) CPU Run (% of available) CPU Swap Wait (% of available) CPU System (% of available) CPU Usage (Average/Rate) CPU Usage in MHz (Average) CPU Used (% of available) CPU Wait (% of available) Megahertz age of time that the CPU spent in an idle state of time the VM is unable to run because it is contending for access to the physical CPU(s) of time the VM is ready to run, but is not run due to maxing out its CPU limit setting age of time that the virtual machine was ready, but could not get scheduled to run on the physical CPU age of time the VM is scheduled to run of CPU time spent waiting for swap-in of time spent on system processes on each virtual CPU in the virtual machine CPU usage as a percentage during the interval CPU usage in megahertz during the interval Versio n Total CPU usage age of CPU time spent in wait state 24 Probe Guide for VMware monitoring

Resource Entity Metric Name Unit Description VM_CPU_AGGREGATE CPU Idle (% of available) VM_CPU_AGGREGATE CPU Latency VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE VM_CPU_AGGREGATE CPU Limited by Max (% of available) CPU Ready (% of available) CPU Run (% of available) CPU Swap Wait (% of available) CPU System (% of available) CPU Usage (Average/Rate) CPU Usage in MHz (Average) CPU Used (% of available) CPU Wait (% of available) Megahertz age of time that the CPU spent in an idle state of time the VM is unable to run because it is contending for access to the physical CPU(s) of time the VM is ready to run, but is not run due to maxing out its CPU limit setting. age of time that the virtual machine was ready, but could not get scheduled to run on the physical CPU age of time the VM is scheduled to run of CPU time spent waiting for swap-in of time spent on system processes on each virtual CPU in the virtual machine CPU usage as a percentage during the interval CPU usage in megahertz during the interval Versio n Total CPU usage age of CPU time spent in wait state Resource Entity Metric Name Unit Description VM_RES_CPU VM_RES_CPU CPU active average over 1 min (% of CPU active average over 15 min (% of The average of the amount of time a virtual machine occupies the CPU over 1 minute intervals The average of the amount of time a virtual machine occupies the CPU over 15 minute intervals Versio n Chapter 5: QoS Metrics 25

VM_RES_CPU CPU active average over 5 min (% of The average of the amount of time a virtual machine occupies the CPU over 5 minute intervals VM_RES_CPU CPU active peak over 1 min (% of The peak of the amount of time a virtual machine occupies the CPU over 1 minute intervals VM_RES_CPU CPU active peak over 15 min (% of The peak of the amount of time a virtual machine occupies the CPU over 15 minute intervals VM_RES_CPU CPU active peak over 5 min (% of The peak of the amount of time a virtual machine occupies the CPU over 5 minute intervals VM_RES_CPU CPU refused average over 1 min (% of Amount of CPU resources over the limit that were refused, averaged over 1 minute intervals VM_RES_CPU CPU refused average over 15 min (% of Amount of CPU resources over the limit that were refused, averaged over 15 minute intervals VM_RES_CPU CPU refused average over 5 min (% of Amount of CPU resources over the limit that were refused, averaged over 5 minute intervals VM_RES_CPU CPU running average over 1 min (% of The average of the actual time the virtual machine is scheduled and running over 1 minute intervals VM_RES_CPU CPU running average over 15 min (% of The average of the actual time the virtual machine is scheduled and running over 15 minute intervals VM_RES_CPU CPU running average over 5 min (% of The average of the actual time the virtual machine is scheduled and running over 5 minute intervals VM_RES_CPU CPU running peak over 1 min (% of The peak of the amount of time the virtual machine is scheduled and running over 1 minute intervals VM_RES_CPU CPU running peak over 15 min (% of The peak of the amount of time the virtual machine is scheduled and running over 15 minute intervals 26 Probe Guide for VMware monitoring

VM_RES_CPU CPU running peak over 5 min (% of VM_RES_CPU CPU sample count Count The peak of the amount of time the virtual machine is scheduled and running over 5 minute intervals The number of samples that were used in the metrics VM_RES_CPU CPU sample period Milliseconds CPU sample period Resource Entity Metric Name Unit Description Version VM_MEMORY Memory Active (% of Memory) VM_MEMORY Memory Active Write Kilobytes VM_MEMORY VM_MEMORY Memory Balloon (% of Memory) Memory Balloon Target (% of Memory) VM_MEMORY Memory Compressed Kilobytes VM_MEMORY VM_MEMORY VM_MEMORY Memory Compression Rate Memory Consumed (% of Memory) Memory Decompression Rate KBytes / KBytes / VM_MEMORY Memory Entitlement Kilobytes VM_MEMORY VM_MEMORY Memory Granted (% of Memory) Memory Host Cache Used for Swapping Kilobytes Amount of memory that is actively used, as estimated by VMkernel based on recently touched memory pages Amount of memory that is actively being written to by the VM of memory allocated by the virtual machine memory control driver (vmmemctl), which is installed with VMware Tools Target value set by VMkernal for the virtual machine's memory balloon size Amount of memory compressed by ESX Rate of memory compression for the VM of memory consumed by a virtual machine, host, or cluster Rate of memory decompression for the VM Amount of host physical memory the VM is entitled to, as determined by the ESX scheduler of machine memory or physical memory that is mapped for a virtual machine or a host Space used for caching swapped pages in the host cache Chapter 5: QoS Metrics 27

VM_MEMORY Memory Latency age of time the VM is waiting to access swapped or compressed memory VM_MEMORY VM_MEMORY VM_MEMORY Memory Overhead (% of Memory) Memory Reserved Overhead Memory Shared (% of Memory) VM_MEMORY Memory Swap In Kilobytes VM_MEMORY Memory Swap In Rate KBytes / VM_MEMORY Memory Swap In Rate from Host Cache KBytes / VM_MEMORY Memory Swap Out Kilobytes VM_MEMORY VM_MEMORY VM_MEMORY VM_MEMORY Memory Swap Out Rate KBytes / Memory Swap Out Rate from Host Cache Memory Swap Target (% of Memory) Memory Swapped (% of Memory) KBytes / VM_MEMORY Memory Usage of memory consumed by the virtualization infrastructure for running the VM Memory (percent) reserved for use as the virtualization overhead for the VM of guest memory that is shared with other virtual machines, relative to a single virtual machine or to all powered-on virtual machines on a host Amount of memory swapped in from disk Rate at which memory is swapped from disk into active memory during the interval Rate at which memory is being swapped from host cache into active memory Amount of memory swapped-out to disk Rate at which memory is being swapped from active memory to disk during the current interval Rate at which memory is being swapped from active memory to host cache Target percent for the virtual machine swap file Current percent of guest physical memory swapped out to the virtual machine's swap file by the VMkernel Memory usage as percentage of total configured or available memory 28 Probe Guide for VMware monitoring

VM_MEMORY Memory Zero (% of Memory) VM_MEMORY Memory Zip Saved Kilobytes of memory that contains 0s only Memory (KB) saved due to memory zipping VM_MEMORY Memory Zipped KBytes / Memory (KB) zipped Resource Entity Metric Name Unit Description VM_SYSTEM Heartbeats Count VM_SYSTEM OS Uptime s VM_SYSTEM Total time s Number of heartbeats issued per virtual machine during the interval Total time elapsed, in seconds, since last operating system boot-up Total time elapsed, in seconds, since last system startup Versio n Resource Entity Metric Name Unit Description Version VM_NIC Network Broadcast Packets Received Packets Number of broadcast packets received during the sampling interval VM_NIC Network Broadcast Packets Transmitted Packets Number of broadcast packets transmitted during the sampling interval VM_NIC Network Data Receive Rate KBytes / Average rate at which data was received during the interval VM_NIC Network Data Transmit Rate KBytes / Average rate at which data was transmitted during the interval VM_NIC Network Error Packets Received Packets Number of errors packets received during the sampling interval VM_NIC Network Error Packets Transmitted Packets Number of errors packets transmitted during the sampling interval VM_NIC Network Packet Receive Rate Packets / Number of packets received per second during the interval VM_NIC Network Packet Transmit Rate Packets / Number of packets transmitted per second during the interval Chapter 5: QoS Metrics 29

VM_NIC VM_NIC VM_NIC VM_NIC Network Packets Received Network Packets Transmitted Network Receive Packets Dropped Network Transmit Packets Dropped Packets / Packets / VM_NIC Network usage KBytes / (Deprecated) Please use 'Network Packet Receive Rate', but do not enable both at the same time. (Deprecated) Please use 'Network Packet Transmit Rate', but do not enable both at the same time. Packets Number of receives dropped Packets Number of transmits dropped Network utilization (combined transmit-rates and receive-rates) during the interval Resource Entity Metric Name Unit Description Version VM_NIC_AGGREGATE Network Broadcast Packets Received Packets Number of broadcast packets received during the sampling interval VM_NIC_AGGREGATE Network Broadcast Packets Transmitted Packets Number of broadcast packets transmitted during the sampling interval VM_NIC_AGGREGATE Network Data Receive Rate KBytes / Average rate at which data was received during the interval VM_NIC_AGGREGATE Network Data Transmit Rate KBytes / Average rate at which data was transmitted during the interval VM_NIC_AGGREGATE Network Error Packets Received Packets Number of errors packets received during the sampling interval VM_NIC_AGGREGATE Network Error Packets Transmitted Packets Number of errors packets transmitted during the sampling interval VM_NIC_AGGREGATE Network Packet Receive Rate Packets / Number of packets received per second during the interval VM_NIC_AGGREGATE Network Packet Transmit Rate Packets / Number of packets transmitted per second during the interval 30 Probe Guide for VMware monitoring

VM_NIC_AGGREGATE VM_NIC_AGGREGATE VM_NIC_AGGREGATE VM_NIC_AGGREGATE Network Packets Received Network Packets Transmitted Network Receive Packets Dropped Network Transmit Packets Dropped Packets / Packets / VM_NIC_AGGREGATE Network usage KBytes / (Deprecated) Please use 'Network Packet Receive Rate', but do not enable both at the same time. (Deprecated) Please use 'Network Packet Transmit Rate', but do not enable both at the same time. Packets Number of receives dropped Packets Number of transmits dropped Network utilization (combined transmit-rates and receive-rates) during the interval Resource Entity Metric Name Unit Description VM_DISK Disk Bus Resets Resets / VM_DISK Disk Commands Aborts Aborts / VM_DISK VM_DISK VM_DISK VM_DISK Disk Commands Averaged Disk Commands Issued Disk Number Read Averaged Disk Number Write Averaged Commands / Commands / Ops/s Ops/s VM_DISK Disk Read Rate KBytes / Number of SCSI-bus reset commands issued during the collection interval Number of SCSI commands terminated during the collection interval Average number of SCSI commands issued per second during the collection interval Number of SCSI commands issued during the collection interval Average number of read commands issued per second to the virtual disk during the collection interval Average number of write commands issued per second to the virtual disk during the collection interval Rate of reading data from the virtual disk Versio n Chapter 5: QoS Metrics 31

VM_DISK Disk Read Requests Requests / VM_DISK Disk Usage KBytes / VM_DISK Disk Write Rate KBytes / VM_DISK Disk Write Requests Requests / Disk reads per second during the collection interval Aggregated disk I/O rate. For hosts, this metric includes the rates for all virtual machines running on the host during the collection interval. Rate of writing data to the virtual disk Disk writes per second during the collection interval Resource Entity Metric Name Unit Description VM_DISK_AGGREGATE Disk Bus Resets Resets / VM_DISK_AGGREGATE Disk Commands Aborts Aborts / VM_DISK_AGGREGATE Disk Commands Issued Commands / VM_DISK_AGGREGATE Disk Highest Latency Milliseconds VM_DISK_AGGREGATE Disk Read Rate KBytes / VM_DISK_AGGREGATE Disk Read Requests Requests / VM_DISK_AGGREGATE Disk Usage KBytes / VM_DISK_AGGREGATE Disk Write Rate KBytes / VM_DISK_AGGREGATE Disk Write Requests Requests / Number of SCSI-bus reset commands issued during the collection interval Number of SCSI commands terminated during the collection interval Number of SCSI commands issued during the collection interval Highest latency value across all disks used by the host Rate of reading data from the virtual disk Disk reads per second during the collection interval Aggregated disk I/O rate. For hosts, this metric includes the rates for all virtual machines running on the host during the collection interval. Rate of writing data to the virtual disk Disk writes per second during the collection interval Versio n 32 Probe Guide for VMware monitoring

Resource Entity Metric Name Unit Description VIRTUAL_DISK VIRTUAL_DISK VIRTUAL_DISK VIRTUAL_DISK Disk Average Read Requests Per Disk Average Write Requests Per Count Count Disk Total Read Latency Milliseconds Disk Total Write Latency Milliseconds Average number of read commands issued per second to the virtual disk during the collection interval Average number of write commands issued per second to the virtual disk during the collection interval The average time a read from the virtual disk takes The average time a write to the virtual disk takes Versio n Resource Entity Metric Name Unit Description VM_GUEST_DISK Capacity MB Guest disk capacity in MB VM_GUEST_DISK Free MB Guest disk free in MB VM_GUEST_DISK Free (in % of Capacity) Guest disk free in % of capacity. Versio n Resource Entity Metric Name Unit Description VM_POWER Usage Watt Current power usage Versio n Resource Entity Metric Name Unit Description HOST Alarm Integer Alarm (3=red, 2=yellow, 1=green, 0=gray) HOST Cluster String The name of the parent cluster HOST distributedcpufairness Number HOST distributedmemoryfair ness Number HOST Datacenter String Fairness of distributed CPU resource allocation Fairness of distributed memory resource allocation The name of the parent data center Versio n 6.3 6.3 Chapter 5: QoS Metrics 33

HOST Event Integer HOST FullName String HOST Host Virtual Switch State HOST HostAsHashValue Integer Event (3=error, 2=warning, 1=info, 0=user) The full name of the installed VMware product Monitors the state of host virtual switches Unique identification of the host as a hash code HOST HostName String The name of the host HOST HostOverallCpuUsage MHz HOST HostPowerState State HOST IsConnected State HOST IsInMaintenanceMode Boolean HOST MemorySize MBytes HOST Model String Aggregated CPU usage across all cores on the host in MHz. The current power state of the ESX Host [0 (poweredoff), 1 (poweredon), 2 (standby), 3 (unknown)] The running state of the host [0 (disconnected), 1 (connected), 2 (notresponding)] Is the running state in maintenance mode [true/false] Total amount of physical memory on the host in Mbytes. Model name of the host hardware HOST H Num O VMs Ballooning S T Num VMs With High Ready Count Count HOST NumCpuCores Count HOST NumCpuPackages Count HOST NumCpuThreads Count HOST OverallMemoryUsage MBytes Number of VMs on this host with memory ballooning Number of VMs on this host with CPU Ready higher than 10% Number of physical CPU cores on the host. Number of physical CPU packages on the host. Number of physical CPU threads on the host. Physical memory usage on the host in MB. This is only available if the host is connected. 34 Probe Guide for VMware monitoring

HOST Status State The overall alarm status of the host [0 (gray), 1 (green), 2 (yellow), 3 (red)] HOST VMCount Count Number of VMs on this host HOST VMCountActive Count HOST mhz MHz Number of active VMs on this host CPU speed per core. This might be an averaged value if the speed is not uniform across all cores. The total CPU speed of the box is defined as mhz * numcpucores Resource Entity Metric Name Unit Description HOST_CLUSTER_SERVIC ES HOST_CLUSTER_SERVIC ES CPU fairness Memory fairness Number Number DEPRECATED. Fairness of distributed cpu resource allocation DEPRECATED Fairness of distributed memory allocation Versio n Resource Entity Metric Name Unit Description Version HOST_CPU HOST_CPU HOST_CPU CPU Idle Time (% of available) CPU Usage (Average/Rate) CPU Used (% of available) age of time that the CPU spent in an idle state CPU usage as a percentage during the interval Total CPU usage Resource Entity Metric Name Unit Description HOST_CPU_AGGREGAT E HOST_CPU_AGGREGAT E HOST_CPU_AGGREGAT E CPU Idle Time (% of available) CPU Reserved Capacity (% of CPU Usage (Average/Rate) age of time that the CPU spent in an idle state Total CPU capacity reserved by the virtual machines (% of CPU usage as a percentage during the interval Versio n Chapter 5: QoS Metrics 35

HOST_CPU_AGGREGAT E HOST_CPU_AGGREGAT E CPU Usage in MHz (Average) CPU Used (% of available) Megahertz CPU usage in megahertz during the interval Total CPU usage Resource Entity Metric Name Unit Description HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU CPU active average over 1 min (% of CPU active average over 15 min (% of CPU active average over 5 min (% of CPU active peak over 1 min (% of CPU active peak over 15 min (% of CPU active peak over 5 min (% of CPU refused average over 1 min (% of CPU refused average over 15 min (% of CPU refused average over 5 min (% of CPU running average over 1 min (% of The average of the amount of time all virtual machines occupy the CPU over 1 minute intervals The average of the amount of time all virtual machines occupy the CPU over 15 minute intervals The average of the amount of time all virtual machines occupy the CPU over 5 minute intervals The peak of the total time all virtual machines occupy the CPU over 1 minute intervals The peak of the total time all virtual machines occupy the CPU over 15 minute intervals The peak of the total time all virtual machines occupy the CPU over 5 minute intervals Amount of CPU resources over the limit that were refused, averaged over 1 minute intervals Amount of CPU resources over the limit that were refused, averaged over 15 minute intervals Amount of CPU resources over the limit that were refused, averaged over 5 minute intervals The average of the total time all virtual machines are scheduled and running over 1 minute intervals Versio n 36 Probe Guide for VMware monitoring

HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU HOST_RES_CPU CPU running average over 15 min (% of CPU running average over 5 min (% of CPU running peak over 1 min (% of CPU running peak over 15 min (% of CPU running peak over 5 min (% of HOST_RES_CPU CPU sample count Count The average of the total time all virtual machines are scheduled and running over 15 minute intervals The average of the total time all virtual machines are scheduled and running over 5 minute intervals The peak of the amount of time all virtual machines are scheduled and running over 1 minute intervals The peak of the amount of time all virtual machines are scheduled and running over 15 minute intervals The peak of the amount of time all virtual machines are scheduled and running over 5 minute intervals The number of samples that were used in the metrics HOST_RES_CPU CPU sample period Milliseconds CPU sample period Resource Entity Metric Name Unit Description Memory Active (% of MemorySize) Memory Active Write Memory Balloon (% of MemorySize) Memory Balloon Target (% of MemorySize) Memory Compressed Kilobytes of memory that is actively used, as estimated by VMkernel based on recently touched memory pages Amount of memory that is actively being written to by the host of memory allocated by the virtual machine memory control driver (vmmemctl), which is installed with VMware Tools. This is the sum of all virtual machine values, plus vsphere services on the host, as a percent of memory size. Target percentage value set by VMkernal for the virtual machine's memory balloon size Versi on Kilobytes Amount of memory compressed by ESX Chapter 5: QoS Metrics 37

Memory Compression Rate Memory Consumed (% of MemorySize) Memory Decompression Rate Memory Granted (% of MemorySize) Memory Heap (% of MemorySize) Memory Heap Free (% of MemorySize) Memory Host Cache Used for Swapping KBytes / KBytes / Rate of memory compression for the VM of memory consumed by a virtual machine, host, or cluster Rate of memory decompression for the VM of machine memory or physical memory that is mapped for a virtual machine or a host Memory heap (% of MemorySize) Memory heap free (% of MemorySize) Kilobytes Memory Latency Memory Overhead (% of MemorySize) Memory Reserved Capacity (% of MemorySize) Memory Reserved Overhead (% of MemorySize) Memory Shared (% of MemorySize) Memory Shared Common (% of MemorySize) Space used for caching swapped pages in the host cache age of time the VM is waiting to access swapped or compressed memory Total of all overhead metrics for powered-on virtual machines, plus the overhead of running vsphere services on the host. Total amount of memory reservation used by powered-on virtual machines and vsphere services on the host Memory (percent) reserved for use as the virtualization overhead of guest memory that is shared with other virtual machines, relative to a single virtual machine or to all powered-on virtual machines on a host Memory shared common (% of Memory Size) Memory State State Latest memory state Memory Swap In Kilobytes Amount of memory swapped in from disk 38 Probe Guide for VMware monitoring

Memory Swap In Rate Memory Swap In Rate from Host Cache Memory Swap Out Memory Swap Out Rate Memory Swap Out Rate from Host Cache Memory Swap Target (% of MemorySize) Memory Swap Used (% of MemorySize) Memory Swapped (% of MemorySize) Memory Unreserved (% of MemorySize) KBytes / KBytes / Rate at which memory is swapped from disk into active memory during the interval Rate at which memory is being swapped from host cache into active memory Kilobytes Amount of memory swapped-out to disk KBytes / KBytes / Rate at which memory is being swapped from active memory to disk during the current interval Rate at which memory is being swapped from active memory to host cache Target size for the virtual machine swap file Amount of memory that is used by swap Kilobytes Memory Usage Memory Zero (% of MemorySize) Memory used by vmkernel (% of MemorySize) Current percent of guest physical memory swapped out to the virtual machine's swap file by the VMkernel Memory unreserved (% of Memory Size) Memory usage as percentage of total configured or available memory Memory that contains 0s only Amount of machine memory used by VMkernel for core functionality, such as device drivers and other internal uses Resource Entity Metric Name Unit Description HOST_SYSTEM Heartbeats Count Number of heartbeats issued per virtual machine during the interval Versi on Chapter 5: QoS Metrics 39

HOST_SYSTEM Resource CPU Usage in MHz (% of mhz*numcpucor es) Average CPU usage in HOST_SYSTEM Total time s Total time elapsed, in seconds, since last system startup Resource Entity Metric Name Unit Description HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC HOST_NIC Network Broadcast Packets Received Network Broadcast Packets Transmitted Network Data Receive Rate Network Data Transmit Rate Network Error Packets Received Network Error Packets Transmitted Network Packet Receive Rate Network Packet Transmit Rate Network Packets Received Network Packets Transmitted Network Receive Packets Dropped Network Transmit Packets Dropped Network usage Packets Packets KBytes / KBytes / Packets Packets Packets / Packets / Packets / Packets / Number of broadcast packets received during the sampling interval Number of broadcast packets transmitted during the sampling interval Average rate at which data was received during the interval Average rate at which data was transmitted during the interval Number of errors packets received during the sampling interval Number of errors packets transmitted during the sampling interval Number of packets received per second during the interval Number of packets transmitted per second during the interval (Deprecated) Please use 'Network Packet Receive Rate', but do not enable both at the same time. (Deprecated) Please use 'Network Packet Transmit Rate', but do not enable both at the same time. Versi on Packets Number of receives dropped Packets Number of transmits dropped KBytes / Network utilization (combined transmit-rates and receive-rates) during the interval 40 Probe Guide for VMware monitoring