GSL Employer s Requirements Facilities Management Advisor Performance Targets

GSL Employer s Requirements Facilities Management Advisor Performance Targets

GSL Employers Requirements Facilities Management Advisor Performance Targets Environmental Performance (part of the Environment Performance Evaluation) Minimum Requirement for Measurement to be conducted by the Employer s Operations Team Projects are to measure and record the actual performance figures for energy consumption, carbon dioxide emissions, water usage and waste production at the end of each of the first three years of use: Total Energy use consumption including both regulated and unregulated consumption of all sources and operational reasons using the methodology required for the Display Energy Certificate; kwh per annum per m2 Gross Internal Floor Area (GIFA). Carbon dioxide emissions - calculated from the total energy use using the methodology required for the Display Energy Certificate; tonnes per annum. Waste disposed - this needs to address operational reasons that explain performance; tonnes per annum per m2 (GIFA). Water used - consumption and operational reasons that explain usage. Litres per annum per m2 (GIFA). These need to be considered against corporate targets and objectives, operating budgets and critical project targets as set at the Strategy and Brief work stages for new projects. These will be constantly reviewed and evaluated as the project progresses. If minimum targets are not met, then fine tuning will be used during the first year of operation to achieve alignment with the minimum targets as quickly and as closely as possible. 1

Optimum Requirement (this is optional for the Employer) GSL requires the use of a recognised annual energy assessment and reporting method. This should include energy measurement, calculation of carbon dioxide emissions and an advisory report to suggest improvements; this report is to consider; Assessment of annual energy use with regard to all individual energy sources Analysis of half hourly energy demand profiles Cross reference to the Occupant satisfaction survey with regard to Internal Environment, Performance and Engineering. Investigation of issues arising (especially where there is unusually good, poor or variable performance) Spot checks and recording measurements as necessary Technical review of building and equipment performance Review of the performance and usability of controls, Building Management System (BMS) and metering Reliability, maintenance and maintainability of energy-using systems and components Structured reviews with occupants and management Review of how user behaviour, operator support and management strategy impact upon energy use Suggestions for improvement Comparison with results from other buildings (from within the portfolio programme or from a wider benchmark database) GSL requires the measurement of annual water consumption supported by an advisory report to suggest improvements. Assessment of annual water use Analysis of water demand profiles Cross reference to the Occupant satisfaction survey with regard to the headings of Internal Environment, Engineering and Performance. Investigation of issues arising (especially where there is unusually good, poor or variable performance) Spot checks and recording measurements as necessary Technical review of building and equipment performance Review of the performance and usability of controls, Building Management System (BMS) and metering Reliability, maintenance and maintainability of water systems Review of water saving devices or appliances Structured reviews with occupants and management 2

Review of how user behaviour, operator support and management strategy impact upon water usage Suggestions for improvement Comparison with results from other buildings (from within the portfolio programme or from a wider benchmark database) GSL requires the measurement of annual waste disposal supported by an advisory report to suggest improvements. Assessment of annual solid and fluid waste disposed (to include effluent discharged to drains where relevant) Analysis of waste disposal profiles Cross reference to the Occupant satisfaction survey with regard to the headings of Internal Environment, Engineering and Performance. Investigation of issues arising (especially where there is unusually good, poor or variable performance) Spot checks and recording measurements as necessary Review of how user behaviour, operator support and management strategy impact upon waste Structured reviews with occupants and management Suggestions for improvement Comparison with results from other buildings (from within the portfolio programme or from a wider benchmark database) 3

GSL Employers Requirements Facilities Management Advisor Performance Targets Functionality and Effectiveness (part of the Social Performance Evaluation) Minimum Requirement for Measurement to be conducted by the Employer s Operations Team. Projects are to conduct surveys of management, operator and end-user staff at the end of each year (for three years) to obtain indication of how well the building performs related to various aspects of design, construction operation and management. (Note - Proprietary surveys of this kind are delivered commercially and two examples are Design Quality Indicators and Building Use Studies but others are available. The survey can be conducted in-house but usually has less credibility.) A scoring system is to be used to ascribe a numerical value to the subjective assessment of aspects of performence such as; Access - how easy it is for all people to get to, and around the building, and to access and use toilets and washrooms Space the size and inter-relationship of rooms or component spaces Uses how well the building caters for the functions it may accommodate initially and in the future Performance the performance of the environmental systems, safety systems and the ease of maintenance and whether they are actually maintained Engineering the ease of use and the effective management of energy, water and carbon dioxide emissions Construction the functionality of building materials and standard of construction 4

Urban and Social Integration the relationship with the surroundings Internal Environment qualitative assessment of what it is like to be in the building Form and aesthetics of Materials the physical composition, scale and configuration within its boundaries Character and Innovation what do people think of the building and what does it mean to them? Operator performance what do people think of how the facilities management provider impacts on performance of the building in meeting user need? Management what do people think of how the management strategy impacts upon performance of the building in meeting user need? The above list is an example only and other aspects can be measured either as provided by a commercially available method or as required by the employer. 5

GSL Employers Requirements Facilities Management Advisor Performance Targets Costs (part of the Economic Performance Evaluation) Minimum Requirement for Measurement to be conducted by the Employer s Operations Team. Operational Costs The Operational Costs are to be monitored and benchmarked at the end of each of the first three years of use. Recording is to be in accordance with the Central Government Facilities Management Standard and FM Controls, costs are to be set out in accordance with the Investment Property Databank (IPD) Cost Code - Measuring the Cost of Buildings 6

Property occupation Business Support C3 Internal repair and D2 Catering maintenance C4 M&E Repair and D3 Reception Services Maintenance C5 External structure repair and maintenance D4 Courier and External Distribution (within Office Services Category scope) C6 Minor Improvements D5 Post Room Internal Distribution C7 Internal Moves D6 Reprographics (within Office Services Category scope) C8 C9 Reinstatement (not in FM scope) Security D7 Disaster Recovery (not in FM scope) C10 Cleaning Management C11 Waste Disposal E1-4 Management (incl. Helpdesk, CAFM, FM Contract & Performance Management) C12 Internal Plants and decoration C13 Grounds Maintenance C14 Water and Sewerage (within Energy Category scope) C15 Energy (within Energy Category scope) This is to enable effective benchmarking and post occupancy evaluation and feedback. 7

Capital Costs The capture of the capital cost of construction is a one-off exercise to be conducted at the time of agreement of the final account in accordance with the Cabinet Office guidance. Cabinet Office document Cost Benchmarking Principles and Expectations, 10th February 2012 sets out construction related cost benchmarking standards developed by the Joint Data and Benchmarking Task Group. These principles were intended to be used as the basis for developing consistent Departmental approaches to construction cost benchmarking, some of which were already relatively mature. They therefore also provided a helpful point of reference for the wider public sector for example Health Trusts and Local Authorities in determining a standard approach to construction cost benchmarking. 8

For more information visit: GSL section of BIM Task Group website: http:// [LINK]